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Cisco Secure Firewall vs Sophos UTM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
7.3
Cisco Secure Firewall boosts ROI with enhanced security, cost reductions, and compatibility, proving its value and efficiency over time.
Sentiment score
6.0
Sophos UTM users report positive ROI, citing network security, cost savings, and flexible pricing within six to sixteen months.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
Assistant Vice President at PLDT Enterprise
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
Network Engineer at a government with 10,001+ employees
The biggest return on investment for me when using Cisco Secure Firewall is reliability and robust network design.
OT NETWORK MANAGER at a energy/utilities company with 10,001+ employees
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
7.5
Cisco Secure Firewall's customer service is praised for its knowledgeable support, though initial response times and experiences vary.
Sentiment score
7.0
Sophos UTM customer service is generally reliable and fast, though experiences vary due to language barriers and responsiveness.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
VSO at a computer software company with 501-1,000 employees
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
They have expertise and provide solutions for the most difficult problems.
Network Security Administrator at a government with 501-1,000 employees
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.3
Cisco Secure Firewall offers scalable solutions with adaptable clustering, despite some licensing concerns, enhancing integration and management ease.
Sentiment score
6.8
Sophos UTM offers scalable performance, efficiently supporting various organization sizes with proper sizing, though planning is crucial for upgrades.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Scalability presents a challenge.
VSO at a computer software company with 501-1,000 employees
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Senior Network Administrator at iib
Even with the highest one, the 4600, we still face issues, particularly when transitioning between screens; it becomes very slow.
Network Security Engineer at a computer software company with 501-1,000 employees
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.4
Cisco Secure Firewall is stable, with some VPN issues; recent updates improve stability, highlighting the importance of proper configuration.
Sentiment score
7.5
Sophos UTM is highly reliable, with users praising its stable performance despite rare concerns about hardware and resource demands.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
We have often encountered split-brain scenarios during failover processes and code upgrades, which have been persistent problems for us.
Senior Manager, Network Engineering at TTi Power Equipment
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Cisco Secure Firewall is hindered by complex UI, licensing issues, outdated features, and needs improvements in scalability and integration.
Sophos UTM needs better interface, documentation, threat detection, VPN setup, load balancing, scalability, and enhanced security features.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Senior IT specialist at SAUDIA ALIRLINES
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time.
Senior Manager, Network Engineering at TTi Power Equipment
Firepower Management Center is quite out of date compared to other vendors.
Team Lead at WM Group
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
VSO at a computer software company with 501-1,000 employees
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
Associate Director - Management Support Services at CIHP
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Cisco Secure Firewall has high pricing and complex licensing, with significant ongoing costs despite potential discounts.
Sophos UTM provides flexible, cost-effective pricing models, with competitive options and discounts, valued by larger organizations despite higher costs.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
It's good to have them, however, it costs us a lot.
It Administration at Dilcon Community School
It's considered a premium, but people pay that price for Cisco.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
There are a lot of in-place contracts for us that provide the benefit of discounts.
Solutions Architect at a manufacturing company with 501-1,000 employees
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Cisco Secure Firewall offers comprehensive security with robust access control, scalability, and advanced protection features, enhancing enterprise security.
Sophos UTM offers robust security with firewalls, VPN, web filtering, scalability, intuitive interface, and integrated management for enhanced protection.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
What stands out positively about Cisco is their training and support, which has effectively prepared engineers to work with their products.
Senior Manager, Network Engineering at TTi Power Equipment
This is very important to my organization, as we work extensively with security because we are a bank, so we can keep the data safe.
Network Security Administrator at a government with 501-1,000 employees
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco Secure Firewall
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
429
Ranking in other categories
Firewalls (7th), Cisco Security Portfolio (4th)
Sophos UTM
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
118
Ranking in other categories
Unified Threat Management (UTM) (5th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Phil Shiflett - PeerSpot reviewer
Senior Manager, Network Engineering at TTi Power Equipment
Unified policies streamline network management but complex licensing requires attention
Cisco Secure Firewall has some growth opportunities in terms of visibility and control capabilities regarding managing encrypted traffic. It has the ability to analyze encrypted traffic, and there is potential for more integration with APIs and AI to enhance these capabilities. Cisco Secure Firewall needs improvement in deployment time and the capability to access the CLI during support calls. I often encounter issues when technical support uses a CLI that is not familiar to me while troubleshooting through the GUI. My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time. For the next release, they should look at the features offered by competitors such as Fortinet, including the ability to perform packet capture directly from the interface. If they enhanced their troubleshooting efficiency related to packet capture for each specific rule, it would simplify the process significantly.
Thomas Zimmerman - PeerSpot reviewer
System Engineer SDDC / VCF at a tech services company with 51-200 employees
Integrated firewall and VPN have provided cost savings and strengthened customer security
The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's still stuck in the small, low-resolution admin days, and those are long over. I choose a rating of nine out of ten for Sophos UTM because, as I mentioned, the graphical user interface is stuck in the past, and some things here and there are not implemented to the full, such as the reverse gateway thing, reverse proxy, and web application firewall. If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense. Other than that, it's a very smooth experience, and I really appreciate it.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
8%
University
7%
Comms Service Provider
7%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise132
Large Enterprise188
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise126
Large Enterprise212
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise28
Large Enterprise25
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Fortinet FortiGate or Cisco ASA Firewall?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. Fortinet Fort...
How does Cisco's ASA firewall compare with the Firepower NGFW?
It is easy to integrate Cisco ASA with other Cisco products and also other NAC solutions. When you understand the Cis...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
I have no declaration regarding my experience with pricing, setup cost, and licensing for Sophos UTM.
What needs improvement with Sophos UTM?
The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall, Cisco Secure Firewall ASA Virtual - BYOL
Astaro
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
One Housing Group
Find out what your peers are saying about Cisco Secure Firewall vs. Sophos UTM and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.