Sophos XG Reviews

We use Sophos XG to provide access to our internal environment, to our infrastructure for our clients.

It is easy to implement.

It is very secure, which is why we have chosen it.

It is already secure but it could be better in terms of other breaches that may occur.

I have been using the latest version of Sophos XG for a few months.

It's a stable solution.

Sophos XG is scalable.

This solution is being used by approximately 800 to 1,000 people.

Technical support is very good. They are very prompt.

I have not used any other solutions before using Sophos XG.

The initial setup is straightforward. It is easy to install and it only took a few hours to do.

You only need one person to maintain this solution.

We have an in-house team to install and deploy the solution. We did not use an integrator.

We pay our licensing fees yearly.

I don't think that it is expensive when you compare it with other solutions available on the market.

We have not had any issues with this solution. I would recommend it and my advice is that people should definitely try it out.

I would rate Sophos XG a nine or a ten out of ten.

We do not have a primary use case for this solution. We are using Sophos XG to configure wireless networks. Some of our clients have Sophos XG integrations and we are using the MAC filtering on it. 

We also use the Sophos XG antivirus, content filtering, and as a secure email gateway. 

We have a bundled license with an email security subscription. We also use the free Sophos XG VPN. 

What sets Sophos XG apart from other vendors is the solution's dual antivirus. We enabled the Security Heartbeat feature, which synchs endpoints with the network layer antivirus; they work as a single unit. If there is a virus attack from outside world, the firewall handles it. If a virus comes when the network layer is idle, the endpoint protection takes care of it, which is why we are using this solution in our office scenario.

The solution is not vulnerable and that is the most important aspect of it for me. We deployed the Sophos XG firewall on the Edge browser and everything that comes in from the outside world as a potential threat is handled by the firewall.

I'm satisfied with the user interface and the solution's security level. They have a sandboxing solution for zero-day threats and a real-time cloud solution with millions of tags. I think the number at this point is four million tags. This is a good features in Sophos XG; it provides more security against new attacks, which are generated every day.

I don't see any drawbacks to this solution at the moment. I know of other products that have more features and are more advanced stages, but ultimately, an organization's choice of software depends on its budget. If you have a small amount of money and you want to secure your network, Sophos XG can provide you with network security. Sophos ZG is a mid-range solution. There are solutions that are above it in terms of features on the market, but they cost more money. 

They could work on their technical support to make it more productive for the end customer. Some of my friends and colleagues have had unfavorable experiences with the tech support taking too long to close their ticket. However, I opened two cases this week and both have been resolved. 

I have been using Sophos XG for five years. 

My impressions of the solution's scalability is that it varies depending on the model or capability of the box. When we have clients that want to deploy a small box on 200 or 150 users, we suggest that they get a box that's better able to cater to problems and their traffic. If a customer has 35 or 50 users, we will propose just a small box.

We are facing some technical issues with Sophos XG right now. We have already escalated this issue with the Sophos technical support. They seem to be working on it.

We are satisfied with the technical support. They reply quickly to our queries, but sometimes take time upgrading their systems.

The initial setup was not complex. I was new to the solution when I deployed it and I didn't face any problems; it wasn't a hassle or challenging for me.

I did not evaluate any other options. 

This is a mature product. It has a good Gartner rating. It is best for the enterprise level, for the SMBs. Anyone can deploy according to the needs of their customers.

Sophos CG is cost-effective, which makes it really suitable for SMB. If you want basic security and more embedded features, go with Sophos XG. 

We use it for VPN connectivity with remote sites, as well as general IPS and IDS.

It's a satisfactory solution so far, no problems. It's very easy to use, and we have technical support for any issues, so it's quite good.

It's cost-effective. We are not that big a company. It gives us the features that we need.

• The ease of setting up the VPN connection. 
• The fact they have the cloud management option, I can manage it on a cloud platform. So anywhere I am, I can always manage the firewall.
• The user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.

I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. If they can make the update process much more automatic that would help.

The stability, so far, is actually quite good. I think the only issue we have had is some flapping on the connection, but it was a bug. The support is quite good, so the issue was resolved in no time at all. We have not had many issues at all. It's been working fine.

I don't think this applies in our own case because we just bought the medium-range box, so it's adequate for our needs.

It's very good, very responsive, and they resolve our issues in no time at all.

We were previously using a different solution, a Cisco ASA firewall, but it was not a next-generation of firewall, next-generation meaning it can do unified threat management. We wanted a new solution that would also give us next-generation features, like anti-malware and end-point management and the like. That informed our choice of Sophos.

When selecting a vendor, the stability of the solution and then the technical support are very important. Also, the cost-to-reward ratio, the value we get from the product compared to what we pay for it. In addition, ease of management; how easy is it to manage? If it's too complex to manage it's a problem because you don't want to spend too much time managing it.

It was completely straightforward, but our internal network is not that complex.

We evaluated Sophos vs Fortinet and Sophos vs Cisco. 

The cost of Sophos was more competitive compared to the rest. We also considered the management and it was easier to manage than the rest. That's how we came to our conclusion.

I would rate it an eight out of 10. I don't rate it "perfect" because it can always improve. But the features that come along with Sophos are very, very extensive. It gives me so many options, the ability to remotely manage my firewall from anywhere, given the cloud portal. The solution hasn't given us too many problems at all, and even when we did have an issue, it was resolved.

My advice is to take advantage of the trials, they have a trial on their website where you can see how the cloud management works; you can have a free account for one month and play around with it and see how easy it is to manage. That way you can know if it can handle the services you are going to require. Take advantage of training on their website as well. Check the industry ratings, they are pretty highly rated.

This firewall is part of the security solution that is implemented in medium-sized enterprises.

We are using it for endpoint and user security for laptops and mobile phones.

The most valuable feature is the Intercept X. It is the advanced features that are used for malware detection and antivirus. It's similar to antivirus on steroids.

It's simple to use and has a simple interface. It's generally straightforward and configuration-wise, it's not complex. 

It's a very simple product to use and that's why you find it is used mostly in small to medium-sized enterprises. They don't have the manpower that a large organization can have, in terms of the skilled workforce when it comes to cybersecurity. They just need something that is simple to use, simple to manage, and simple to administer, but effective at the same time. That's the main selling point for Sophos.

I have not used their SD-WAN product or the SD-WAN feature, so I don't know how scalable the SD-WAN is. But, I hope just that the SD-WAN is up to par with FortiGate.

The integration is an area that can improve a bit. One of the other solutions that I have used that is highly interoperable is Fortinet. It's easy to integrate with other products. 

Sophos can definitely improve with the interoperability between solutions.

I have been using Sophos XG for a year and a half.

We are using the latest version.

It is very stable. I've not had any issues with it.

In terms of bugs, I've not had any bugs, or I've not encountered any bugs when deploying Sophos or administering Sophos products. 

In terms of scalability, it's very scalable because they have different sized firewalls for different requirements or different specifications. 

It is also able to do high availability, so it's very scalable.

Currently, in our organization, we have coverage with Sophos Intercept X Endpoint Protection. We have 49 employees. We plan to continue to use this solution.

We are currently subscribed to a three-year product and will be using it for a duration of three years.

I have not had any cases where I had to log technical support, but I believe it would be fast enough in case I needed to reach out to them.

We are also using Fortinet FortiGate Firewall. 

The initial setup is very simple.

For a normal deployment with basic configuration in a  medium-sized enterprise, it can take a day and a half.

If it's a complex network design then it might be three to four days.

It only requires one person to deploy and maintain this solution.

We used an implementor and an integrator, but usually, I do it by myself.

The features in Sophos XG are the same features you would find in Palo Alto or Fortinet.

I just like it the way it is. I wouldn't recommend any changes to it, because what they have is working and it's working very well. It is a product that I definitely recommend to others.

I would rate this solution a nine out of ten.

We are customers of Sophos and I'm the company IT security manager. 

I like that each user has the ability to manage the solution. 

It's a problem that we are not able to investigate incidents, there is no tracking. Security is also lacking in this product. 

I've been using this solution for three years. 

Stability is good, no problems. 

Scalability is fine. 

Technical support could be improved, it's not great. 

The price is good, it's not an expensive product.

I would not recommend this firewall to others. 

I would rate this product a seven out of 10.

We use this solution as a firewall, and for remote login during the lockdown period.

We have used Sophos client, which is connected to the firewall to help our users to log in remotely. 

We have always used firewalls, this is just a different one that we have deployed. It allowed our clients to log in remotely. 

It has also helped us with outbound and inbound account management.

We have used it to manage the usage of the sites and helping to control the internet usage during productive hours.

I like the dashboard, the interface, the management console, and the remote login.

I would like to explore network access control. I haven't seen that it is clearly deployed.

It might be something that is already in place, or if it is available on another device.

I would want the level of integration to have another device on your network that is also reliable.

I have been using Sophos XG for three years.

It's very stable. It has never given us any problems.

When there are power failures, we have to reboot the network.

We have not tested the scalability. Our users are below 100, and from the time that we got it, our number of users has not gone above that original 100.

From what I have read, it's scalable and we have plans to increase our usage. For example, we are not using the Intrusion section, which is an area that we want to use. 

We also plan to install the Sophos endpoint.

We are looking at integrating the two solutions and seeing how they work.

We have been using a different antivirus for our endpoints.

I haven't used technical support from Sophos. I have not required it. It's been easy for me to sort out myself.

Sophos was our first physical firewall device on our network.

Before that, we were using Linux-based open-source software firewalls.

The initial setup is straightforward. It is easy to install.

The price for the firewall is reasonable.

The endpoint, however, is expensive. The price is not very standard, considering where we are coming from.

We are considering Sophos endpoint and should have it next month.

I would recommend Sophos XGto others.

I would rate Sophos XG an eight out of ten.

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

It is a stable product because it's on the central cloud so there's no management required. 

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

I've been using this solution for two years. 

This is a stable solution.

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

We pay an annual license.

I would rate this solution a seven out of 10. 

We primarily use this solution for bandwidth control, intrusion prevention, and network security.

We now have visibility into our network.

Sophos operates using a Synchronized Security in its XG platform. It is facilitated by an active connection with all of the network endpoints. This connection operates like a heartbeat, notifying the firewall instinctively when an endpoint has been infected or compromised. The firewall then quarantines the problem area and provides detailed information on how the endpoint was compromised. This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly.

It would be great if the user can have a portal to check on activities related to their account.

We have been using Sophos SG for two years.