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IT Support Executive at a healthcare company with 51-200 employees
Real User
A stable and economical solution but there's room for a more customizable graphical interface
Pros and Cons
  • "I recommend the solution due to its ease of use and pricing."
  • "An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics."

What is our primary use case?

Our main use case of this solution is to support internal clients with virus scanning on laptops and on critical processors.


What needs improvement?

An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.

Most of the time we don't use the disk usage, memory or CPU graphs. The main graph we watch is the bandwidth usage.

Additionally, their previous update contained many bugs. They need to ensure that, before releasing a new version, there are not so many bugs.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Sophos XG
March 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,716 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

We previously used Caveo Systems, but that was about 10 years ago.

How was the initial setup?

The initial setup is very easy. The licensing and setting up of firewall rules takes some time, but the full deployment took about an hour.


What's my experience with pricing, setup cost, and licensing?

The pricing is economical.

What other advice do I have?

I recommend the solution due to its ease of use and pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre
Real User
Top 20
Secure, highly reliable, and good online support
Pros and Cons
  • "The security of Sophos XG is very good."
  • "Sophos XG could improve by coming out with more innovative feature developments."

What is our primary use case?

Sophos XG is used as a firewall to manage our WiFi connections.

What is most valuable?

The security of Sophos XG is very good.

What needs improvement?

Sophos XG could improve by coming out with more innovative feature developments.

The solution is secure, but security could always be better, they should work on perfecting the security of Sophos XG.

For how long have I used the solution?

I have been using Sophos XG for approximately a few years.

What do I think about the stability of the solution?

I have found Sophos XG to be very stable.

What do I think about the scalability of the solution?

The scalability of Sophos XG is great.

As our business grows we will increase the users using this solution.

How are customer service and support?

I have not connected the technical support from Sophos XG. I have only used online support from websites which was good.

How was the initial setup?

The initial setup is very easy, it took less than one hour.

What about the implementation team?

We used an integrator for the implementation of the solution.

We have two engineers for the deployment and maintenance of Sophos XG.

What's my experience with pricing, setup cost, and licensing?

The price of the Sophos XG is very good. There are not any licensing costs, it is a one-time purchase price.

What other advice do I have?

I would recommend Sophos XG to others. It is a good solution and I am satisfied.

I rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos XG
March 2025
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,716 professionals have used our research since 2012.
reviewer1166202 - PeerSpot reviewer
IT Manager at a engineering company with 201-500 employees
Real User
Reasonably priced, implementation straightforward, but could be more user-friendly
Pros and Cons
  • "The stability of Sophos XG is good, it has good performance."
  • "In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing. In the previous version, they were all in a single rule and everything was done that way. The way it is now is difficult for us because we are not used to this newer version. The firewall rules should be easier to configure and create. Everything should be done with a single click."

What is our primary use case?

Sophos XG is used as a network firewall.

What needs improvement?

In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing. In the previous version, they were all in a single rule and everything was done that way. The way it is now is difficult for us because we are not used to this newer version. The firewall rules should be easier to configure and create. Everything should be done with a single click.

In the next version, the solution would be more user-friendly overall.

For how long have I used the solution?

I have been using Sophos XG for approximately two years.

What do I think about the stability of the solution?

The stability of Sophos XG is good, it has good performance.

What do I think about the scalability of the solution?

Sophos XG has good scalability.

We have approximately 50 people that use the solution in my company.

We use this solution on a daily basis.

How are customer service and support?

We have contacted the support from Sophos XG but we do not require the support often.

Which solution did I use previously and why did I switch?

We previously used Sophos Cyberoam and we switched to Sophos XG because it was the end of life for the Sophos Cyberoam and the bandwidth was poor.

How was the initial setup?

The initial installation of Sophos XG was not difficult.

What about the implementation team?

We used an integrator to do the implementation of Sophos XG.

We only require one person for the implementation and maintenance of the solution.

What was our ROI?

The solution is very good and we have received a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Sophos XG is reasonable. 

What other advice do I have?

I would recommend this solution to others.

I rate Sophos XG a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network & Hardware Administrator at Nile Projects & Trading Co.
Real User
Top 20
Secure and stable tunnels with web filtering and application control give us confidence in our security
Pros and Cons
  • "It gives me a very good, stable connection in all tunnels."
  • "I would like to have remote access to clients using a static IP for a certain period of time."

What is our primary use case?

We use this solution for connecting site-to-site and client-to-site VPN for two protocols, IPsec and SSL VPN. We use encrypted tunnels to achieve fully secure connectivity between sites and clients.

It gives me a very good, stable connection in all tunnels.

How has it helped my organization?

Of course, it improves my organization to achieve fully secure connectivity between sites and clients.

It has a good web filtering database and a good application control database in addition to intrusion prevention. Together, these give me confidence in our security.

What is most valuable?

All of the features in this solution are good. The most valuable is the IPsec VPN tunneling and SSL VPN tunneling, both site-to-site and client-to-site.

The log viewer is extremely helpful for analyzing all incoming and outgoing traffic.

What needs improvement?

I would like to have remote access to clients using a static IP for a certain period of time. This would allow me to log in to any client, remotely, with a known and fixed IP address.

For how long have I used the solution?

We have been using this solution for five years.

Which solution did I use previously and why did I switch?

This is the first solution that we implemented.

What's my experience with pricing, setup cost, and licensing?

It's a suitable price and license.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Architect of solutions at a tech services company with 201-500 employees
Real User
User-friendly security with quality disk encryption but lacks on-premise deployment options and firewall rules could use improvement.
Pros and Cons
  • "Sophos offers great disk encryption, anti protection, and the interface is very user-friendly."
  • "I would like to next release to be able to support on-premise deployment. The construction of the rules within the firewall could also use some improvement."

What is our primary use case?

We use this solution to secure the computers within our environment.

What is most valuable?

Sophos offers great disk encryption, anti protection, and the interface is very user-friendly.

What needs improvement?

I would like to next release to be able to support on-premise deployment. The construction of the rules within the firewall could also use some improvement.

For how long have I used the solution?

I have been using Sophos XG for about two years.

What do I think about the stability of the solution?

This is a stable solution, I have not had any issues in regards to stability.

What do I think about the scalability of the solution?

This is a scalable solution. We have about two hundred users in our company.

How are customer service and support?

I have not needed to contact support.

Which solution did I use previously and why did I switch?

We were using ESET prior to switching to Sophos. ESET was a very simple solution that was unable to detect malware or ransomware. We had an attack and needed to switch to a solution that supported ransomware.

How was the initial setup?

The initial setup was very straightforward and took about one week to complete.

What about the implementation team?

We used an integrator to compete the deployment. We have a contract with them so we do not need any in-house team members for maintenance. 

What other advice do I have?

I would recommend this solution as it offers good protection.

I would rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BabarAhmed1 - PeerSpot reviewer
Head Of Solutions at a tech services company with 11-50 employees
Reseller
Feature rich, reliable, good support, and good pricing
Pros and Cons
  • "There are many valuable features."
  • "They need to improve the SD-WAN feature."

What is our primary use case?

We are IT, service providers, here in Pakistan, we provide solutions for our customers.

We deploy this solution for the health care industry, in hospitals.

What is most valuable?

There are many valuable features.

It's a good product.

What needs improvement?

It is not recommended for larger enterprise customers.

They need to improve the SD-WAN feature.

For how long have I used the solution?

As we are service providers, we have deployed multiple deployments of Sophos XG for our customers.

Our clients are using the latest version.

What do I think about the stability of the solution?

Sophos XG is a reliable product.

What do I think about the scalability of the solution?

Sophos XG is easy to scale.

We have eight to ten customers who are using this solution.

How are customer service and technical support?

Technical support is good but there is a delay in response.

The response time needs improvement.

Which solution did I use previously and why did I switch?

We deal with Fortinet and Sangfor as well.

How was the initial setup?

The initial setup is easy to apply. It is not complex.

What's my experience with pricing, setup cost, and licensing?

The product is well priced. We are happy with the pricing.

The license is subscription-based.

What other advice do I have?

I would recommend this solution for less than 5,000 users.

I would rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Infrastructure Administrator at CFA-INSTA
Real User
Fully integrated, easy to use, and scalable
Pros and Cons
  • "I have found the solution easy to use and fully integrated."
  • "The solution could improve by having better security."

What is most valuable?

I have found the solution easy to use and fully integrated.

What needs improvement?

The solution could improve by having better security.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the scalability of the solution?

In my experience, I have found it to be scalable.

How was the initial setup?

The installation took approximately one day to complete.

What about the implementation team?

We did the implementation of the solution and we used a team of two.

What other advice do I have?

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Technical & Pre-Sales Manager at GateLock
Real User
Multifaceted security protection to protect us and our customers
Pros and Cons
  • "All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks."
  • "Network security is in need of improvement."

What is our primary use case?

This solution is implemented for medium and large enterprises to protect their network from attacks and to filter the web traffic through web protection and application protection modules.

This solution includes Email protection, IPS, Antivirus gateway, ATP, Reporting, VPN, Sophos Wireless controller, load balancer, WAF, and traffic shaping.

How has it helped my organization?

  1. It's protecting our networks from threats.
  2. Block URLs and web applications based on business needs.
  3. Not expensive when compared to other vendors, with a great added value.
  4. Impressive synchronized security with its endpoint solution.

What is most valuable?

All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks.

What needs improvement?

Network security is in need of improvement.

For how long have I used the solution?

I have been using this solution for five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Firewalls
Buyer's Guide
Download our free Sophos XG Report and get advice and tips from experienced pros sharing their opinions.