We wanted the solution to enhance the SOC ability. We were having trouble with some of our data being SIEM-compliant.
Engineer at a government with 10,001+ employees
Provides a single pane of glass platform, but it needs a better and solid configuration guide
Pros and Cons
- "Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different tools."
- "It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide."
What is our primary use case?
How has it helped my organization?
We hope the solution meets some SOC-like abilities.
What is most valuable?
Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different solutions.
It is pretty important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment, and it gets more important every year.
Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.
It has helped us reduce our alert volume.
Splunk's unified platform helps consolidate networking, security, and IT observability tools. It gives us a single pane of glass, so instead of having to go to different tools, we just go to one tool.
It is deployed as an app on its own server.
What needs improvement?
It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide.
Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
912,022 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Splunk Enterprise Security for roughly one year.
What do I think about the stability of the solution?
Splunk Enterprise Security is a very stable solution, and we haven't had many issues in five years.
How are customer service and support?
The solution’s technical support team is very knowledgeable.
How was the initial setup?
It was a little difficult for us to set up the solution mainly because some of our data sources were not SIEM-compliant.
What about the implementation team?
We did engage with Splunk professional services, but it still didn't work. Although our experience with them was good, the tool was still not set up correctly.
What was our ROI?
We have seen a return on investment with Splunk Enterprise Security.
What's my experience with pricing, setup cost, and licensing?
My experience with the solution's setup cost, pricing, and licensing was really good.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director of Detection and Response at a consultancy with 10,001+ employees
Integrates easily with other solutions and fastens investigation and response
Pros and Cons
- "The incident review pane is the best part of it because that is where the SOC lives. It is the heartbeat of what the SOC needs to do. You are able to start the investigative process. As you are sitting in the incident review pane, you see the alert, and from that one alert, which is called a notable alert, you can drill in and see all the different specific details that are tied to that."
- "Being able to have a one-stop shop where you have the alert, but then you can generate the case right there from Splunk Enterprise Security instead of having to pivot to another tool such as Mission Control. You do not have to keep bouncing between them, so if you could do it all in one place, that would be great. The new release is supposed to start getting in that direction."
What is our primary use case?
There are a lot of use cases for Splunk Enterprise Security. The main one is when you are trying to detect an authentication attack. There are lots of people trying to get access to a system, so they are constantly trying to authenticate. Splunk Enterprise Security can quickly detect that through its correlation engine. If there is a specific attack of the anomalous amount of users trying to log into a system, it generates an alert. Our SOC is then able to analyze that alert and determine whether it is a false positive or a true event. If it is a true event, they can work towards containing that attack. If anything is a success, they can quickly provide that information to our incident response team.
How has it helped my organization?
The benefits that we have seen from using Splunk Enterprise Security have been faster response time and faster enrichment of information so that the analyst can act and respond in a more timely and efficient manner, which then provides more information to leadership, such as myself. We are then able to respond. We know how to present risks and how efficiently our SOC is doing to our senior leaders. There is a 30% to 40% improvement because, with the system we had before, the capability of figuring out what was going on to analyze the event was cumbersome. Splunk Enterprise Security has driven and given analysts the ability to analyze a lot more efficiently.
Splunk Enterprise Security provides end-to-end visibility into our environment. It is very critical for us.
Splunk Enterprise Security helps us find any security event across multi-cloud, on-premises, or hybrid environments. It helps in all of this. We have multi-cloud environments. We have all four main cloud environments. We also have our on-prem environments. We have also set up a hybrid environment. It has improved our ability to detect and find needles in the haystack that we were not able to see before. There are lots of things they have been able to detect. People were installing things and misusing AUP violations that we were not able to see before.
Splunk Enterprise Security helped reduce our alert volume with the implementation of risk-based learning. When you are doing risk-based learning, you can definitely reduce the volume, but initially, when you move from one SIEM to Splunk Enterprise Security, you do not really reduce volume. You are generating more. Because you are getting better visibility, you are generating more information for the analysts to look at, and then over time, as Splunk Enterprise Security and the team learn the environment, you are able to tune down and then use the risk-based alerting to help reduce a lot of false positives.
Splunk Enterprise Security provides us with the relevant context to help guide our investigation. There are limitations, which is where Splunk SOAR helps with the enrichment of the information, but it definitely provides good context. In the notable alerts, it provides a lot of key information that you need, and then there is the ability to drill in to see what the actual events were, so it really helps.
Splunk Enterprise Security is efficient at predicting, identifying, and solving problems in real time. With the correlation rules, the ability to have adaptive responses, and the ability to tie in even machine learning into that, we are able to do real-time analysis and quickly gather and detect.
Splunk's unified platform helps consolidate networking and security tools, but sadly, our organization does not use IT observability tools. We are purely from a security perspective.
What is most valuable?
It has so many features. The incident review pane is the best part of it because that is where the SOC lives. It is the heartbeat of what the SOC needs to do. You are able to start the investigative process. As you are sitting in the incident review pane, you see the alert, and from that one alert, which is called a notable alert, you can drill in and see all the different specific details that are tied to that. You then have adaptive response action that can be taken automatically on that, or you can even drill in to look at what events drove that alert to be created. You can then start doing more hunting and querying that way. There is so much information contained in the notable alert itself in that panel. It helps to drive the direction of where the engineer should go.
What needs improvement?
I am looking forward to seeing what is coming out in the new release that was announced, but case management is an important thing. Being able to have a one-stop shop where you have the alert, but then you can generate the case right there from Splunk Enterprise Security instead of having to pivot to another tool such as Mission Control. You do not have to keep bouncing between them, so if you could do it all in one place, that would be great. The new release is supposed to start getting in that direction.
For how long have I used the solution?
I have one environment that has been using Splunk Enterprise Security for two years in the Splunk Cloud. I am currently in the process of migrating my on-premise corporate environment to Splunk.
What do I think about the stability of the solution?
At this point, Splunk Enterprise Security is very stable.
What do I think about the scalability of the solution?
It is very scalable. Particularly, when you do search and clustering, you are able to scale rapidly to be able to meet the demands of what is needed for your SOC. The data model setup helps to quickly drive and get rules created without having to need a new data source or a new rule. You just send that new data source to one of the data models, and you already have the rules there, and it automatically starts generating alerts based on those existing rules.
How are customer service and support?
I would rate their support a seven out of ten. Sometimes, you get some solid people, but other times, it takes a bit of effort to get across what the actual issue or situation is. This is a challenge for any help desk organization particularly when you have lots of customers calling in and all of them with unique situations.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using another tool previously. There were many reasons for switching. One big reason was the ease of integration of data into the tool. With the previous tool, to integrate a normal log source, such as an identity access tool, into the SIEM, we had to pay for PS engagement in order to even get the information in. Splunk has native integration with all these different apps. It is natively tied to all the different IDAM and ID tools out there. It is very easy for the team to implement it themselves. They do not have to go and get extra help to do it. They can install the app, get the keys and authentication set up between the two new tools, and then it just works.
How was the initial setup?
Our deployment experience was just fine. I deployed Splunk at other companies before, so it was not new to me to do it with this company. The pricing and everything else went smoothly. The Splunk team was super helpful. They were very engaging. They helped to build it. We were able to get access to Splunk engineers who worked for Splunk, and they helped define the sizing. They went through and evaluated what our current solution was and helped us build out what we needed in order to meet and exceed that capability. Splunk has been super helpful.
For one environment, I am using the public cloud, and then for my other environment, I am using an on-premise setup. We have the AWS cloud.
What about the implementation team?
We did use professional services to help with this. At my previous company, I would not have used professional services because I had a team of Splunk architects who knew what they were doing and knew how to do it. In this company, we were moving from a different technology to Splunk. My teams were not as familiar with Splunk, so I needed the extra help. We had the help of Splunk professional services and third-party professional services. We used Verizon.
What was our ROI?
The environment that we had set up has been running for two years. I had planned that initially for a certain amount of growth, but within the first year, we had already doubled the size of the data. It was able to handle the information so much more efficiently that a lot of the groups that were not integrated into the SIEM before started saying that they needed their data monitored as well, so we started growing quite quickly. It has helped us exponentially.
Which other solutions did I evaluate?
I evaluated several SIEM solutions before choosing Splunk. With Splunk, we had the ease of integration of data because getting the data in as quickly as possible and making use of it is important. Another area is that in certain tools, you have to generate one rule per data source, whereas Splunk has the data modeling capability where you have all the data sources going into the data model, and then you create one rule per data model instead of per data source. It helps reduce the workload for the system, so there was that aspect of more performance than any other solution.
What other advice do I have?
I would rate Splunk Enterprise Security a nine out of ten. It is a market leader from an SIEM perspective. It has bells and whistles, but it does not let you get lost in those bells and whistles. It helps drive the analyst into what is the most important thing that they need to focus on, and that is protecting the company. They are able to be more efficient. They are able to help do what the mission of the company is, and that has enabled the company to not worry about the security part. Without a risk, they are able to do their business and help their customers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
912,022 professionals have used our research since 2012.
MSP ENGINEER at bitsIO Inc.
Helps streamline incident responses, provide visibility into our environment, and reduce alert volume
Pros and Cons
- "Splunk Enterprise Security stands out for its ability to integrate with existing security tools, provide informative dashboards, and offer IT Service Assurance functionality that goes beyond basic threat detection to include service performance monitoring."
- "Splunk Enterprise Security offers a vast amount of information to learn and comprehend, resulting in a challenging initial learning curve."
What is our primary use case?
Our security relies on Splunk Enterprise Security to analyze data models for malware, threats, and MITRE ATT&CK techniques. Pre-built dashboards and multiple correlation searches help us identify anomalies. Any suspicious events flagged by the MITRE framework are categorized and assigned as tickets to our engineers for investigation and mitigation.
How has it helped my organization?
Splunk has streamlined our incident response by automating key processes. For instance, alerts trigger upon exceeding three failed login attempts, automatically assigning tickets for review. Similarly, unauthorized access attempts from unfamiliar regions are automatically blocked. These automated data-driven responses significantly improve our overall incident response efficiency.
The customizable dashboards offer great visualization and extra add-ons.
Splunk Enterprise Security helps us to easily monitor multiple cloud environments.
Mission Control lets us monitor and manage our security from a single panel.
Based on my short experience, I would rate Splunk Enterprise Security eight out of ten for its ability to analyze malicious activity.
Splunk Enterprise Security helps reduce our alert volume.
Splunk Enterprise Security streamlines our security investigations by providing a central platform and offering a growing library of add-ons that expand our investigative capabilities.
What is most valuable?
Splunk Enterprise Security stands out for its ability to integrate with existing security tools, provide informative dashboards, and offer IT Service Assurance functionality that goes beyond basic threat detection to include service performance monitoring.
What needs improvement?
Splunk Enterprise Security offers a vast amount of information to learn and comprehend, resulting in a challenging initial learning curve.
Extracting logs from Splunk for analysis in other applications is crucial for me. This would allow me to identify correlations between data sets and make informed decisions about next steps. Unfortunately, the current Splunk workflow seems to hinder data verification.
The licensing cost could be more competitive, as some of our competitors offer lower prices.
For how long have I used the solution?
I have been using Splunk Enterprise Security for one year.
What do I think about the stability of the solution?
We have encountered issues when updating features where Splunk Enterprise Security doesn't work properly. I would rate the stability of Splunk Enterprise Security seven out of ten.
How are customer service and support?
The technical support team is always supportive but their response time and knowledge can be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment was straightforward.
What's my experience with pricing, setup cost, and licensing?
The license for Splunk Enterprise Security is expensive.
What other advice do I have?
I would rate Splunk Enterprise Security eight out of ten.
We have Splunk Enterprise Security deployed across multiple locations.
The resilience Splunk offers is good.
I recommend Splunk Enterprise Security to others.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Splunk developer at Maveric Systems Limited
Helps us monitor multiple cloud environments, offers strong capabilities for detecting insider threats, and reduces our alert volume
Pros and Cons
- "Splunk Enterprise Security is a valuable tool that allows us to monitor data from the APS daily."
- "When files are absent, troubleshooting becomes difficult, and performance issues inevitably arise."
What is our primary use case?
Splunk Enterprise Security serves as our primary tool for endpoint detection.
How has it helped my organization?
Our organization manages security across multiple cloud environments. Splunk Enterprise Security is a valuable tool in this process, offering a comprehensive dashboard that centralizes monitoring for all our cloud deployments. This unified view allows us to efficiently track security posture and identify potential threats from a single location.
Splunk Enterprise Security offers strong capabilities for detecting insider threats. This security platform excels at analyzing data from a variety of sources, allowing it to identify unusual user behavior patterns.
It does a good job of analyzing malicious activity and helps us detect threats faster.
Splunk Enterprise Security helps reduce our alert volume and helps speed up our security investigations.
In our financial institution client environment, The insider threat detection capabilities allow us to closely monitor credit and debit card transactions for any signs of compromise. By leveraging Splunk's capabilities, we can proactively identify and address potential security threats that might impact our client's financial data.
We have improved our incident response time with Splunk.
Splunk Enterprise offers a variety of apps that cater to different needs. These apps provide features like directory management, add-on and data model control, report dashboards, and alerts. Notably, some of these functionalities are available in the free version. Additionally, there are separate apps for security purposes. Our EMEA region has its own set of apps, allowing them to upgrade, maintain, and manage separate dashboards specific to their requirements.
Dashboards can be customized to allow users to easily monitor specific data relevant to their needs. This might include data segmented by country, region, or even customer credit card information. By customizing the view, users can quickly identify trends and gain insights into areas of particular interest. Additionally, dashboards can be configured to automatically display default information or alerts upon opening, further streamlining the monitoring process and ensuring users can find the specific data they need right away.
What is most valuable?
Splunk Enterprise Security is a valuable tool that allows us to monitor data from the APS daily. This monitoring focuses on the success or failure of APS calls. Successful calls are identified by a status code of 200, while unsuccessful calls are indicated by a status code of 400 or any other code. By monitoring these codes, we can proactively identify situations where the intended data retrieval fails due to backend server issues. This distinction is important because it helps us differentiate between failures caused by backend server problems and those resulting from issues with the monitoring team's ability to send requests. This clear separation allows a dedicated team to investigate these specific backend server failures and implement resolutions.
What needs improvement?
Data profiling, data onboarding, and data maintenance are all crucial steps in ensuring the quality and usability of our information. However, encountering missing files disrupts this process. When files are absent, troubleshooting becomes difficult, and performance issues inevitably arise.
For how long have I used the solution?
I have been using Splunk Enterprise Security for many years.
What do I think about the stability of the solution?
Splunk Enterprise Security is stable.
How was the initial setup?
The initial deployment is straightforward.
What other advice do I have?
I would rate Splunk Enterprise Security eight out of ten.
Splunk Enterprise Security is a powerful security solution that offers flexibility. This flexibility empowers our team to adapt and respond to evolving threats. With Splunk Enterprise Security, we have the tools and adaptability to effectively address whatever security challenges we encounter.
I recommend Splunk Enterprise Security as the most suitable solution for monitoring and protecting our data.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Manager at a tech services company with 51-200 employees
Amazing dashboard, real-time data, and straightforward licensing
Pros and Cons
- "The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly."
- "Its performance can be better. Sometimes, it takes longer when we do queries."
What is our primary use case?
We are using it for our SOC. We integrated it with our SOC.
How has it helped my organization?
We have had a couple of benefits. We are using it as a SIEM. We do log extraction and analyze them. We also use reporting and dashboards. We are using it for security assessment. It is very helpful for us to be able to see what it has been like. Based on the incidents, we can take measures to cover any gaps.
Our security posture has definitely improved since we started using Splunk Enterprise Security. We are scaling it in stages. We are not yet using it at an optimum level. We are using 50% to 60% of it. Based on the analysis that we are doing, our security posture has definitely improved.
The end-to-end visibility that it provides is very important for any organization. It is the right tool to get end-to-end visibility. We get 360-degree visibility.
Like most organizations, we are moving to the cloud. We have a hybrid environment. We have a SaaS, PaaS, and on-prem environment. It is a very good tool for identifying security incidents. There are statistics, and we can go back and forth to see exactly what happened.
Splunk Enterprise Security has improved our organization’s ability to ingest and normalize data.
It is a real-time tool. What I like about it is how they are able to bring all the logs into a single dashboard. We can quickly get what we are looking for. We have queries. That is amazing.
Splunk Enterprise Security provides us with the relevant context to help guide our investigations. We are not using it completely, but based on our usage, it is up to our expectations.
Splunk Enterprise Security has helped reduce our mean time to resolve. Previously, if an incident used to take us an hour, it now takes us a few minutes.
What is most valuable?
The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly. It is out of the box. With a few clicks, the dashboard is there.
What needs improvement?
Its performance can be better. Sometimes, it takes longer when we do queries.
Their support can also be better.
For how long have I used the solution?
We have been using Splunk Enterprise Security for the last seven or eight years.
What do I think about the stability of the solution?
It is very stable. I would rate it a ten out of ten for stability.
What do I think about the scalability of the solution?
Scalability is there. I would rate it a ten out of ten for scalability.
As we are increasing our cloud and on-prem infrastructure, logs are increasing. We have to come up with policies on our side for log retention and other things, but we are able to collect logs from multiple sources.
How are customer service and support?
I would rate their support a seven out of ten. Its implementation was a big challenge, and sometimes, the ticket went from one person to another person.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using Alert Logic. It is good, but there are performance issues with the dashboard and other things. At times, it takes ages, whereas Splunk Enterprise Security is real-time.
How was the initial setup?
Its deployment is not easy. It is difficult. It is a one-time job, and once it is done, you get the benefits.
What about the implementation team?
We had to engage a third party or a channel partner. It was the right choice.
What was our ROI?
Application-wise, we have seen a lot of improvement in our application delivery. On the security side, we are still learning.
What's my experience with pricing, setup cost, and licensing?
It is pretty straightforward and based on the sizing. If I compare it with other competitors, it makes sense.
Which other solutions did I evaluate?
We looked at LogRhythm, but Splunk is more mature.
What other advice do I have?
I would rate Splunk Enterprise Security a nine out of ten. It is not a ten because of the support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Monitors the network and provides easy visibility into problems
Pros and Cons
- "The solution's most valuable feature is the dashboard, which allows us to see everything on the same page and provides easy visibility into problems."
- "Sometimes, the data does not match what we're looking for, or the tool contains incorrect data."
What is our primary use case?
We use Splunk Enterprise Security to monitor the network. We use the solution wherever there's a problem with the cell phone tower.
How has it helped my organization?
When we see a problem, Splunk Enterprise Security provides many details you can use to diagnose and determine what needs fixing.
What is most valuable?
The solution's most valuable feature is the dashboard, which allows us to see everything on the same page and provides easy visibility into problems.
Splunk Enterprise Security has helped us find security events in our on-premises environment.
It has helped improve our organization's ability to ingest and normalize data. Splunk does a good job of identifying and solving problems in real-time.
We have reduce our alert volume by 80%.
The solution provides relevant context to help guide our investigations. Splunk provides pretty detailed information. Based on that information, we can assign it to different teams.
It has helped speed up our security investigations by 40%.
Splunk Enterprise Security has helped reduce our mean time to resolve. In most cases, we're able to solve issues in less than 45 minutes.
What needs improvement?
Sometimes, the data does not match what we're looking for, or the tool contains incorrect data.
For how long have I used the solution?
I have been using the solution for two months.
What do I think about the stability of the solution?
Splunk Enterprise Security is a very stable solution.
What do I think about the scalability of the solution?
The solution provides good scalability.
How are customer service and support?
The technical support team responds quickly every time we contact them.
What was our ROI?
We have seen a return on investment with the solution because it has reduced the time it takes to fix our problems.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Consultant at Sitael
Is flexible, and provides good actionable intelligence, but is expensive
Pros and Cons
- "Splunk Enterprise Security offers two valuable features: the Common Information Model and arrangement modules."
- "While Splunk offers SOAR as a separate product, integrating it into the next version of Splunk Enterprise Security as a unified solution would be beneficial."
What is our primary use case?
Splunk Enterprise Security is used for security monitoring. It helps manage the governance of the security monitoring from the start of an incident to the resolution.
How has it helped my organization?
Splunk Enterprise Security offers excellent visibility across multiple environments. It's a flexible platform with virtually no limitations.
The actionable intelligence provided by the threat intelligence management feature is good.
Splunk Enterprise Security does a good job analyzing malicious activities and detecting breaches.
Splunk Enterprise Security helps us detect threats much faster than before.
Depending on the client and their configuration, Splunk Enterprise Security can help reduce their alert volume by under 50 percent.
Splunk Enterprise Security helps our clients expedite security investigations. It achieves this by streamlining the process of finding evidence and incident logs within Splunk's data module.
What is most valuable?
Splunk Enterprise Security offers two valuable features: the Common Information Model and arrangement modules. The CIM helps standardize data for efficient searches, while arrangement modules automate incident log processing by enriching them with contextual client information.
What needs improvement?
While Splunk offers SOAR as a separate product, integrating it into the next version of Splunk Enterprise Security as a unified solution would be beneficial.
For how long have I used the solution?
I have been using Splunk Enterprise Security for 2 years.
What do I think about the stability of the solution?
Splunk Enterprise Security is stable.
What do I think about the scalability of the solution?
Splunk Enterprise Security is scalable.
How are customer service and support?
The technical support experience is moderate. It can take a long time to resolve issues, and I often need to explain the problem to multiple support representatives. Ideally, I would have a single point of contact assigned to my ticket throughout the entire process.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Splunk Enterprise Security involves moderate complexity. Deployment time can vary significantly, ranging from one hour to one month, depending on the environment's complexity.
What's my experience with pricing, setup cost, and licensing?
Splunk Enterprise Security is expensive.
What other advice do I have?
I would rate Splunk Enterprise Security 7 out of 10.
I suggest integrating SOAR with Splunk Enterprise Security.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
Cyber Security Trainer and Programmer at Freelancer
Quickly identifies threats, secures our environment faster, and reduces alert volumes
Pros and Cons
- "The Splunk queries are valuable."
- "I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk."
What is our primary use case?
We use Splunk Enterprise Security to teach our students about security awareness in a more positive way. We can show them how these tools work and the benefits they bring. This will help them understand the importance of using Splunk Enterprise Security, not just for our clients, but for ourselves as well.
How has it helped my organization?
The Splunk dashboards are user-friendly.
I would rate Splunk's threat topology an eight out of ten. The threat topology provides a complete map so we can investigate security incidents quickly.
To effectively utilize Splunk for malicious activity analysis, a comprehensive understanding of the different event types and their functionalities is crucial. This involves examining specific events associated with potential malware, such as changes in system behavior. By gaining clear visibility into these events, we can identify the malware's goals within our environment and stop it.
Splunk helps us detect threats within three minutes.
We realized the benefits of Splunk within eight months. Splunk Enterprise Security helped secure our environment faster than other security solutions.
Splunk has helped reduce our alert volume.
What is most valuable?
The Splunk queries are valuable. There are a lot of query options available in Splunk compared to Sumo Logic.
What needs improvement?
It is difficult to monitor multiple cloud environments using Splunk.
I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk.
As the number of environments monitored by Splunk increases, the resource demands also grow, potentially slowing down the system.
Splunk's threat intelligence system gets a seven out of ten. There are frequent delays in updates, which can take up to three months for Splunk to make available.
For how long have I used the solution?
I have been using Splunk Enterprise Security for one year.
What do I think about the stability of the solution?
I would rate the stability of Splunk Enterprise Security ten out of ten.
The resilience is good. I have not faced any issues.
What do I think about the scalability of the solution?
I would rate the stability of Splunk Enterprise Security nine out of ten.
How are customer service and support?
The technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. Splunk provides wonderful documentation to help with the deployment.
What's my experience with pricing, setup cost, and licensing?
Splunk Enterprise Security is priced lower than competitors.
Splunk Enterprise Security is a good choice for startup companies because of the lower cost.
What other advice do I have?
I would rate Splunk Enterprise Security nine out of ten.
Maintenance is required to address the false positive alerts.
I recommend Splunk Enterprise Security to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Solution Architect at a tech vendor with 5,001-10,000 employees
Helps improve our incident response, is robust, and user-friendly
Pros and Cons
- "The most valuable feature is the custom dashboard feature."
- "Splunk's ability to analyze malicious activities scores an 8 out of 10, but there's room for improvement. By analyzing emerging patterns, Splunk could identify and predict potential threats more effectively."
What is our primary use case?
We currently use Splunk Enterprise Security for security monitoring. Previously, we relied on AWS native monitoring tools. In that setup, logs were forwarded to a Splunk dashboard which was also used by our L1 and L2 support teams to evaluate incoming support cases.
How has it helped my organization?
CloudWatch, the native AWS monitoring tool, offers limited metric detail and a complex navigation experience across different data streams. In contrast, Splunk empowers us to create custom dashboards. This allows our team to quickly access the relevant dashboard and perform root cause analysis during an incident, streamlining our response process. This is how Splunk has been instrumental in enhancing our efficiency.
Splunk dashboards significantly improved our incident response by providing a single view of all relevant information. This allowed us to quickly identify and address issues. Additionally, Splunk's customization capabilities enabled us to tailor dashboards to focus on the specific metrics most critical to our operations. As a result, we could easily create dashboards highlighting high-priority metrics. Splunk's real-time data ingestion allowed for near-instantaneous monitoring. Logs generated in AWS were pushed to Splunk almost immediately through a collector. This enabled us to use the dashboard to investigate these logs in real-time. Furthermore, integrated identity and access management facilitated easy sharing of dashboards with other users.
Splunk itself may not have directly improved collaboration on security issues. However, in the event of an incident requiring investigation by a senior security professional, Splunk simplifies the process. L1/L2 teams and support engineers can easily point to the relevant dashboard connected to the issue. Additionally, these dashboards provide valuable features for further investigation, post-mortem analysis, or what they might call building the analysis or post-mortem report.
Splunk has been helpful for customers in resolving a wide range of issues. Whenever a problem arises, IT staff can quickly identify the root cause using Splunk. This allows for faster issue resolution, which in turn helps businesses retain customers and maintain their overall value.
What is most valuable?
The most valuable feature is the custom dashboard feature.
Splunk is robust and user-friendly.
What needs improvement?
Splunk's ability to analyze malicious activities scores an 8 out of 10, but there's room for improvement. By analyzing emerging patterns, Splunk could identify and predict potential threats more effectively.
For how long have I used the solution?
I have been using Splunk Enterprise Security for three years.
What do I think about the stability of the solution?
I would rate Splunk Enterprise Security's stability 9 out of 10.
What do I think about the scalability of the solution?
Splunk Enterprise Security was able to meet our scalability needs.
Which solution did I use previously and why did I switch?
We previously used native cloud monitoring. Now, we supplement it with Splunk to benefit from its additional features.
How was the initial setup?
While the initial deployment was simplified by the availability of Splunk connectors in the public cloud, additional effort was required. We had to write the infrastructure as code, build the connector itself, pull the logs, and push them to the Splunk endpoint. These steps, including connection and configuration integration, would equate to moderate effort for a single person.
What's my experience with pricing, setup cost, and licensing?
For those considering a SIEM solution but prioritizing affordability, Splunk is a strong contender. My experience using Splunk for several years has been positive, with minimal glitches. Additionally, its user-friendly GUI allows new users to contribute immediately. Splunk is also feature-rich, offering a wide range of functionalities out-of-the-box. However, remember that quality often comes at a cost. Considering these factors, Splunk emerges as a cost-effective solution.
What other advice do I have?
I would rate Splunk Enterprise Security 8 out of 10.
Splunk did not help us reduce our alert volume because it was not integrated directly for alerting. It was integrated for monitoring. The alerting happened from our native cloud.
Splunk is self-sustainable and doesn't require maintenance.
We have never needed to contact Splunk support because their documentation is good enough for us to resolve the issues ourselves.
Splunk Enterprise Security is a stable, feature-rich, and user-friendly product with a well-designed graphical user interface.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Cybersecurity Architect at cytek-security
Excellent support, great visibility, and helpful for digesting any information and correlating it
Pros and Cons
- "The ability to digest any information and then correlate it in accordance with what you need is valuable. The ability to connect to pretty much everything and bring the information in the same format is also valuable. On top of that, we can use their language in order to create and customize the dashboards, correlations, or analytics that we want to incorporate."
- "They can incorporate the SOAR solution within the actual product so that we do not require two different products, two different installations, and two different pricing methods. In regards to UBA, I am familiar with the UBA that existed two years ago. I am not updated about it today, but two years ago, UBA required such an amount of data that from a cost perspective, it was not worth it. When you compare it to what you get out of the box with Microsoft Sentinel without additional costs, there is no match."
How has it helped my organization?
The visibility that it provides is awesome. You can connect it to whatever you want and create whatever visibility you want.
Its insider threat detection capabilities for helping our organization find unknown threats and anomalous user behavior are great. They have a lot of built-in capabilities for analytics, and they can provide a lot of visualizations and insights into whatever is being brought into it. The threat intelligence that is part of the platform itself is awesome.
In terms of actionable intelligence, it depends on what you bring to the table. The platform itself gives you the capability to make threat intelligence actionable, but if your feed is not good, it is of no use. There is a lot of noise within the SIEM. This is not on Splunk. This is on the SIEM, but Splunk does help to eliminate a bit of the noise and create a more cohesive view of the intelligence you digest.
Splunk is very good for analyzing malicious activities and detecting breaches. Its ability to connect things that are manually hard to connect is awesome. It is a bit lacking when you compare it to Microsoft Sentinel because Microsoft Sentinel already brought the SOAR solution, which in the case of Splunk comes at an additional cost. When I used it, they did have it quite expensive, but as a SIEM, if you compare Splunk to other SIEMs, it provides you with a great ability to detect and understand that you have something that is suspicious and anomalous within your network. Its ability to connect us to that otherwise cannot be connected by humans is very good.
It helps to detect threats faster, but I do not have the metrics. When it comes to reducing the alert volume, it is not Splunk. It is more of the analyst's work on top of Splunk.
Splunk definitely helps speed up our security investigations. It has the ability to connect and bring information with the click of a button.
I have used Threat Topology and MITRE ATT&CK framework. It was very good for management but not so much for analysts' day-to-day work. It is a cool feature that helps you bring money from management, but it is not something that an analyst will use on a day-to-day basis.
What is most valuable?
The ability to digest any information and then correlate it in accordance with what you need is valuable. The ability to connect to pretty much everything and bring the information in the same format is also valuable. On top of that, we can use their language in order to create and customize the dashboards, correlations, or analytics that we want to incorporate. They also have a lot of out-of-the-box correlation that we can use, which is awesome.
What needs improvement?
They can incorporate the SOAR solution within the actual product so that we do not require two different products, two different installations, and two different pricing methods. In regards to UBA, I am familiar with the UBA that existed two years ago. I am not updated about it today, but two years ago, UBA required such an amount of data that from a cost perspective, it was not worth it. When you compare it to what you get out of the box with Microsoft Sentinel without additional costs, there is no match.
For how long have I used the solution?
I have been working with it for the past five or six years.
What do I think about the stability of the solution?
It is very stable. I did not have any crashes or malfunctions. It does have a bit of a stretching point when you are doing a very large query or you are retrieving a lot of data. For example, when you are retrieving months of logs in order to conduct an investigation. However, that is at the edge of the product. On a day-to-day basis, it is very stable. It does everything that you need to do. We did not have any crashes in either of our implementations. We did not have anything major.
What do I think about the scalability of the solution?
In the on-prem environment, it is scalable, but it requires work because you need to install indexes and forwarders. It requires more work from someone who is specialized in that domain, but in the cloud environment, it is super easy. It is very scalable. You can just grow as you need.
How are customer service and support?
Their support is awesome. I would rate them a ten out of ten. It is not just the technical support. Their documentation is also good. The whole support system is awesome.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used it in my last organization. In my current organization, we have adopted Microsoft Sentinel. I am creating a new managed service company, so it is going to provide service to multiple clients. We have multi-tenancy and full cloud environments and monitoring of on-prem solutions. When I implemented Splunk, it was not used for multi-tenancy. Their multi-tenancy was not that great. It was the old solution, but they now have the cloud environment that is more supportive of multi-tenancy, but with their on-prem solution, for multi-tenancy, we could just play with permissions. It was not the best. It was not proper multi-tenancy where you need different databases and different control planes. It was not the ideal solution, but now they have the cloud environment.
How was the initial setup?
The experience that I had a few years ago was for on-prem, but now, I do have an implementation that is cloud-based. We are implementing it cloud-based for one of our customers. It is deployed on AWS.
The initial deployment is very fast. It is very quick. The on-prem can take a few days, and it is up and running. If it is on the cloud, it is already installed. You only need to connect all the source logs. The duration depends on the number of source logs. It differs. I had a project where I connected all my source logs in one week, and I had a project that took about four months, but the number of logs was different. The complexity was different. We had to create our own connectors and our own parsers.
What's my experience with pricing, setup cost, and licensing?
The pricing is very complicated, and it is very pricey. You do require a lot of different licenses in order to get a comprehensive solution that is not just the SIEM solution.
To someone who is evaluating SIEM solutions but wants to go with the cheapest solution, I would recommend QRadar.
What other advice do I have?
Overall, I would rate Splunk Enterprise Security an eight out of ten. There are several reasons for not rating it a nine or a ten because the pricing is very complicated, and it does require someone who is knowledgeable in the platform. You need someone who is specialized in that. Fortunately, I have these people, but when I tried to look for one in the beginning, it was not an easy job to find someone who was very skilled in this platform. Once you have such a person, it is awesome. You can do whatever you want. The sky is the limit. In fact, not even the sky is the limit. It does provide a very comprehensive solution. It does provide tons of flexibility. It is the platform that you should go for when you need something that is not ordinary or not your typical SIEM solution for a typical organization. It is the platform when you need something that will provide more. For example, one of the projects that I worked on was related to a SOC that needed to digest information from multiple organizations that already digest information, and we had to create cohesive use of that. In such a case, this is the platform to work with because it provides the flexibility that no one else provides.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Product Categories
Security Information and Event Management (SIEM) Log Management IT Operations AnalyticsPopular Comparisons
IBM Security QRadar
Splunk AppDynamics
Microsoft Sentinel
Elastic Security
IBM Turbonomic
Palantir Foundry
WhatsUp Gold
LogRhythm SIEM
Rapid7 InsightIDR
Elastic Observability
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which would you recommend to your boss, IBM QRadar or Splunk?
- What are some of the best features and use-cases of Splunk?
- What SOC product do you recommend?
- Splunk as an Enterprise Class monitoring solution -- thoughts?
- What is the biggest difference between Dynatrace and Splunk?
- IBM QRadar is rated above competitors (McAfee, Splunk, LogRhythm) in Gartner's 2020 Magic Quandrant. Agree/Disagree?
- What are the advantages of ELK over Splunk?
- How does Splunk compare with Azure Monitor?
- New risk scoring framework in the Splunk App for Enterprise Security -- thoughts?
- Splunk vs. Elastic Stack



















