Splunk Enterprise Security Reviews

We usually use the solution for the same functionality, which includes setting up alerting and making notables. We also use it for the workflow from ingestion, alerting, and response.

Splunk Enterprise Security serves as our SIEM, providing security alerts, operational alerts, and even some logging that we probably need to check in on from time to time. It basically serves as an alerting platform for our enterprise.

The solution's most valuable feature is the criticality of alerts. Some alerts can be noise, and others will be more high-level and warrant a higher-level response than others.

The solution's automation could be improved. It would be better if we could automate ingesting and alerting for low-level events.

I have been using Splunk Enterprise Security for seven to ten years.

I rate the solution’s stability a nine out of ten.

For the times I've had to set up incidents from critical to lower ones, the technical support team has been fairly responsive. Sometimes, the support team has had a two to three-hour turnaround time for critical incidents. Usually, you would like to get to someone sooner rather than later for critical incidents.

Positive

I've previously used other SIEM tools like ArcSight, QRadar, and Elastic Security.

We have seen a return on investment with the solution.

The solution helps us see what's actually happening in our environment. Some things we might not expect at times, and others we do expect. The tool helps us respond based on what we see from our logs. I've seen and thoroughly liked some AI, automation, and single-pane-of-glass updates coming to the solution.

It is very important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. You can't respond to what you can't see was ingested. So, the visibility provided by the tool into our logs and alerting environment is critical.

From an ingestion point of view, the solution alerts you to what you'd tell it to. It's pretty agnostic log-wise.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

It has helped reduce our alert volume. You're getting the same alerts. You can see what's noise, what's actionable, and what's not as actionable.

Splunk Enterprise Security provides us with the relevant context to help guide our investigations. We see what's coming into the environment, including specific logs that we wouldn't expect as much. All of that gets filtered into alert data, potentially operational data, and sometimes even billing data, so we can adjust and move forward with that in the environment.

Splunk Enterprise Security helped reduce our mean time to resolve by somewhere between 20% to 35%.

Splunk Enterprise Security has helped improve our organization's business resilience for some ingestion purposes.

The unified platform helps consolidate networking, security, and IT observability tools. Splunk is pretty log-agnostic. All of your logs, tools, and sometimes even dashboards can get ingested into one specific tool. That way, you have a single platform where you can view all those logs and respond based on that data.

Overall, I rate the solution a nine out of ten.

The solution is primarily for security incident investigation. Whenever a customer wants to monitor the environment for any security incident or events that are occurring, and they want to analyze the incident when virtual issues happen, that's when we propose Splunk. Otherwise, it's difficult to understand what kind of security event is arising in the environment.

The primary feature that is the most valuable is the correlation feature, which helps you analyze the data. If there's a lot of telemetry data at some point, Splunk can take advantage of it. It can handle a large volume of data. 

Now, with big data, AI, and all those things, the amount of security data that is generated is too high. Generally, the other SIMs face trouble when handling big data. However, Splunk itself is a very strong solution for handling lots of data. It helps the SOC team analyze data very well, and it does not crash on handling a large amount. That's a key benefit.

Our customers usually monitor multiple cloud environments. It's not very difficult. There are two ways we use Splunk. One is that they can be multiple cloud environments. The second is that it can be an on-prem and a cloud environment. We are mapping it to our one solution. 

Splunk is very flexible and it's integratable with other solutions

If you want to understand how it can analyze or find out incidents, the visibility is good. The best visibility would always be in the on-prem environment. Then, the cloud, since Splunk is not a native cloud solution like Microsoft's Sentinel, is used. We don't see a lot of challenges if we do a hybrid kind of setup, however.

I'd assess Splunk's insider threat detection capabilities to help find unknown threats or anomalous user behavior at an eight out of ten. Splunk itself uses another agent or another module to do it. Splunk does the job. It's not that it will not do the job; however, it will require more refining than other solutions in the market.

My team uses the Splunk Mission Control, topology, and attach framework features, which are really helpful. We've used it for multiple customers. We take their existing SOC or detection use cases and try to map them to the framework. From a security point of view, it obviously makes a solution more superior. With Splunk, you can catch more security incidents. From a best practice standpoint also, it is a good thing as we can configure the solution, and, according to that configuration, the entire performance is better in terms of security. 

It's very useful for assessing malicious activities or detecting breaches. It's a robust solution. 

We've been able to help customers detect threats faster. It might be 5% to 10% faster in some cases. And since we can analyze large volumes of data, we're not missing any particular data point or data set. That gives us an advantage.

Splunk helps reduce alert volume. You can reduce your alert volume based on your configuration, and it's highly customizable, so it can help you reduce alerts by a lot. It's helped us improve the quality of incidents we receive. 

It's helping customers speed up security investigations somewhat.

It improves the resilience of a company thanks to its ability to quickly analyze data.  

While it's costlier than other solutions, it's highly stable. 

The security orchestration response requires a bit of improvement. 

We'd like to see a more seamless cloud-based integration.

Their mobile features for iOS and Android could be improved in terms of quality of performance. 

I've been using the solution for three and a half years. 

It's a highly stable product even for large customers with diverse environments. For companies that have huge amounts of data even, it does not crash. It's the preferred option when a lot of data is involved. It offers good resilience and improves performance. 

I'd rate the scalability seven out of ten since it is not cloud-native.

Technical support is good. We purchase premium support services.

Positive

I was not involved in the initial setup of the solution. 

The solution is deployed wherever your appliance is. You deploy it where your software team wants to monitor from. Typically, that's headquarters or a company's security center. Splunk then has agents that help devices connect across geographies. For example, while Splunk may be primarily in the UK, it can cover devices via agents across Europe, and the agents can monitor other environments.

We have between two to five people who handle maintenance activities, depending on the client. 

There is a threat intelligence management feature. However, customers don't use it in our case. Typically, customers want something superior in that nature.

Price is a major concern for most customers, big or small. However, price should not be the determining factor when seeking a solution. Users need to think about performance and quality. They need something that will help them prevent security incidents, and they need a product that will be stable. If you can monitor your environment better, you can prevent incidents that may lead to financial loss - and when incidents happen, companies can spend far more dealing with an extended phishing attack than they would on a service like Splunk that will protect them effectively. When it comes to security, while it's not necessary to have the most expensive solution on the market, you should at least seek out a solution that's best suited to your company and its needs.

I'd rate the solution eight out of ten. It's a great option for enterprise-level companies. However, a smaller customer with a smaller budget may not be a good match. They may not need such a powerful solution in any case. That said, if a customer is about to grow a lot, I might suggest Splunk as a primary option. I'd advise potential users to look at the environment size and complexity, consider the budget, and then decide if Splunk makes sense. 

We will have clients that generate events through our platform and wish to export those events as data points to Splunk.

The solution improves our customers' integrations. They really want insights into what their users are doing. They want to be alerted to anomalies, general pain points, or popular areas in the integration to understand what's working and what's not.

The metrics and trends that Splunk Enterprise Security generates using all the data points we send allow customers to understand better what their users are doing.

Splunk Enterprise Security should provide a better and richer integration. It has a regimented integration, where we had to build a Python library. It was a very tough way to integrate officially and get into the marketplace. We'd like to see more options so that we can better send data over to the Splunk platform.

The requirements of building the integration had to be a very specific and certain way to get onto your marketplace. Once it's there, it's fine, but it took a little effort to get it exactly that way. That's not as maintainable as we like, so we'd rather that be a more robust integration.

We've had an integration available for the better part of three or four years.

The solution provides good stability.

We haven’t seen any issues with the solution’s scalability.

We mostly interacted with the marketplace community. Although our support experience was not great, the issue was straightforward.

Our customers have seen a return on investment with the solution. We have seen customer satisfaction as it was a highly sought-after integration, and they're happy now that it exists.

The end-to-end visibility that the solution provides into our environment is incredibly important to our organization. We like to see it as the total answer. Any data point can be picked up, and you can really build anything you need from the integration. It's incredibly valuable with the data that it's generating. What the tool provides once integrated is highly valuable and sufficient for us.

Finding any security event across multi-cloud, on-premises, or hybrid environments with Splunk Enterprise Security has been incredibly easy. Using the rest of the Splunk platform, you can trigger whatever you need off the data coming in through the integration.

The solution has helped improve our organization's ability to ingest and normalize data. It also generates more customer activities so that there's a stickier relationship.

The Splunk integration triggers the necessary events so that downstream alerting isn't necessary.

Splunk Enterprise Security has helped speed up our security investigations. It's a great direct integration so that our customers can react quickly when necessary.

In principle, the solution has helped reduce our mean time to resolve, but not necessarily data points that we see as the integrator.

Overall, I rate the solution an eight out of ten.

My use cases are very limited. I use the product mostly to detect internal threats like data exfiltration.

I am a basic user. The search lookups are useful.

The product must improve insider threat detection. Almost everything is outside in, but not inside out.

I have been using the solution for four years.

The solution is very reliable. I like its stability. It always works.

Sometimes, it takes time when we need additional information or something extra. However, the tool’s able to do it.

I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very basic. The expert is great. He’s always able to help me and guide me.

Positive

We do see a return on investment. The product saves us time by automating reports and helping us see data.

The solution helps reduce our mean time to resolve. It’s great to automate some tasks. I believe Splunk has helped improve our organization’s business resilience. We have become stronger in insider threats by just stopping things, being able to show what is leaving, and taking action on it. It's very useful when I try to identify events.

When I started working in my organization, they were using Splunk. Overall, I rate the product a nine out of ten.

Enterprise Security has reduced our mean time to detection to results. It used to take 25 to 30 minutes and now it's down to less than ten minutes. 

Our customer has been far more satisfied with our incident response and remediation since we adopted Splunk several years ago.

Our time to value was within a few weeks to a month.

The most valuable feature is the incident dashboard, and the extensive use of correlation searches, which isn't available with a standard Splunk search package. This feature is important to me because it enables SOC analysts to do their job more efficiently and be able to investigate or mediate incidents at a faster pace.

Another benefit is the expansion of the use of ITSI, SOAR, and now Mission Control being able to holistically monitor an environment with one tool. Also with Mission Control, we have the ability to have one interface.

It's very easy to monitor a single cloud with ES solutions. I've worked with several other SIEM tools before and Splunk does it better.

Splunk's ability to predict, identify, and solve problems in real time is good. They do it better than other tools.

I am looking forward to their expansion of the use of AI. Using AI in the user interface will go a long way because one of the challenges in my organization is getting other people to use Splunk. A lot of people are averse to using new tools so if they make it even more user-friendly than it already is, I think that could go a long way.

I have been using Splunk Enterprise Security Enterprise for three and a half years. 

Stability is excellent. It is the most stable SIEM solution I've worked with.

Scalability is excellent. If you need to add more capacity, you can add more indexes, and more search heads as you need. The environment stays stable as you're doing it if you do it the right way. 

My environment is about nine indexes, four search heads, and about 800 GBs a day.

Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would hope for many support tickets.

I would rate them a ten out of ten because they are much more responsive than a lot of other vendors I've worked with.

Positive

There are mostly pros when comparing Splunk to its competitors because it collects data and analyzes it. It analyzes data better and in a more detailed, documented, and organized fashion than any other SIEM that I've worked with.

I have worked with Microsoft Sentinel and ArcSight.

I was involved in the initial setup with the help of their professional services. It was complex at first because my colleagues and I did not know the application that well. There was definitely a learning curve but once we started to understand how to design it the proper way and how to manage it the proper way which made things a lot easier.

It's more expensive than the other tools but it's worth it. Every penny is worth it. They do analytics better. They do security investigations better. They do everything better.

I would rate Splunk Enterprise Security a ten out of ten. I have worked with other SIEM solutions before and Splunk is the best one.

The biggest value I get out of attending a Splunk conference is getting to network with other people within my same account under my same account manager. I appreciate the ability to go to sessions about different support products that my organization doesn't use and try to help myself understand how some of these tools are used and how I could encourage my organization to use them.

Our primary use case of Splunk has been on the implementation side for clients. Splunk has proven, on multiple occasions, to be extremely useful in the proactive monitoring of clients' hardware, networking, and security operations. Some use cases that we have implemented include, but are not limited to, proactive account lockouts based on machine learning of a typical person's average number of failed login attempts, aggregation of a servers logs in order to predict downtime/maintenance/hardware failures quite accurately, as well as helping administrators of all sorts to gain a full picture of their environments under a single screen.

Splunk has helped our organization mainly on our increased use of the security side. We use Splunk to monitor all machine logins (both successful and unsuccessful) and actions taken on those machines under each user. We have set up some predictive and proactive models, which are programmed to take action on anything outside of the normal usage. These actions range from alerts being sent to the Splunk page, administrators being notified, and if escalated enough, automatic account locks.

The ability to view all of these different logs, then drilling down into specific times or into specific data sources, has proved to be the greatest aspect in decreasing our troubleshooting overhead time. The added security has proven effective as well, but given that we have not yet created the perfect model, we still find ourselves striving to develop a more efficient and predictive security analysis and action plan within Splunk.

Splunk has continually been increasing its features and also expanding and perfecting its core functionality. I would like to see it to continue to improve its predictive analytics and machine learning tools. It is not to be said that they are currently lacking, I don't believe it is, but given the current state and direction of the Information Technology world, I feel as though a major focus of upcoming releases should be set on Machine Learning, Predictive Analytics, and I would enjoy to see more security focused add-ons and apps developed by the vendor.

We did about a year and a half ago. The implementation was able to notify me 34 seconds after the initial breach had happened, but our implementation was already configured to auto-logout any "suspicious" users (our internal networking team had set this detection code up) which alleviated the problem, before it really became a problem for us.

Immensely, I cannot stress enough the positive impact this has had on our security team.

Our personal implementation brings in only around 48GB to 48.5GB of events per day. Depending on the amount of remote workers in the office, it averages around 50 million events daily.

We did not encounter any issues with stability.

We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster.

I have not personally dealt with customer service/technical support.

We did not use a different solution before. The closest thing that we would have done to this would have been personally scraping logs reactively, which cost us roughly two to three hours per issue that arose purely through log searching and remediation.

The initial setup is very straightforward, unzipping a tar, creating a service, starting the service.

My team was the team who had set up this implementation. I would be remiss if I didn't say that our level of expertise is quite high with an average of 4 Splunk certifications per person on my team.

ROI is estimated at saving my team roughly 10 to 12 man hours per week in troubleshooting for our company as well as what our profits had been from our services of installing, configuring, and supporting other clients with the product.

Setup cost is cheap: It is free, it is user-friendly, and it is fast. 

I would highly recommend anyone evaluating this option to download the free trial which allows for the ingestion of 500MB of data per day in order to get a feel for what Splunk does at its core. It will get pricey once your ingestion rates start to sky rocket, but I would consider it expensive given the amount of information that it allows you to analyze and react on straight out-of-the-box.

We evaluated the ELK Stack, of which recently we have implemented with a customer who was looking for a more lightweight, cheaper alternative that would work "Good Enough". They felt they did not need all of the bells and whistles that came with Splunk.

If you have an R&D department within your company that is looking for something new to increase the efficiencies and effectiveness of your company's operations, I would highly recommend having them get the free trial to test out.

We use it alongside some endpoints to detect log ins outside of scheduled work hours. If someone logs in outside of that range, we generate an alert for the security team to review.

I can use the MITRE ATT&CK framework. With the data that I ingest into ES, the MITRE app gives me visibility into what I'm covering from the techniques and tactics in the framework, which is pretty cool and convenient.

At the end of the day, it's the platform receiving the logs from all the other apps. You're watching all the information in just one place, so it's basically the core tool in the company. So, it is really important that Splunk Enterprise Security provides end-to-end visibility into our environment. 

In a way, Splunk Enterprise Security helped improve our organization's ability to ingest and normalize data. However, there are a few tools that are hard to normalize or use data models. And some of the add-ons don't work properly sometimes. Not all of them, but a few.

Splunk Enterprise Security helped us reduce our alert volume by 30%.

Moreover, Splunk Enterprise Security provides us with the relevant context to help guide our investigations. And it's important because we need to set up the basis of the context of what we want to see.

Splunk Enterprise Security helped improve my organization's business resilience. It's a pretty powerful tool. We can monitor and ingest all the data, only if it's not encrypted.

Splunk platform helps consolidate networking, security, and IT observability tools. We watch all that information on just one platform, so that's pretty cool. 

The risk-based alerting (RBA) is one of the valuable features. It's a really cool concept to explain and see the impact that you're having on the company.

Splunk Enterprise Security's ability to find security events across different environments, whether in the cloud, on-premise, or hybrid, is really good. Because it gives me a lot of content out of the box, the only thing I need to do is ingest the data, and I'm good to go.

I would like to see the asset and identity lookups be more automatic and less manual. I have to search everything and type it. So it should be more user-friendly.

I have been using it for six months. 

The stability is really good. It's very accessible.

Most of the time, some docs are not available. When you see the documents, they add a link, we go to the link but it's not available. 

Also, the customer service and support have a lot of old questions that are not updated.

Neutral

It's pretty easy. The first thing you need to do is the onboarding phase. After that, you need to review that the logs that you're receiving are good. And after that, you need to start working with the correlation searches and setting up everything.

The deployment was done internally. 

We have definitely seen an ROI. It is worth it!

The pricing is always going to be different because it depends on the project you are working on and how much data you are going to ingest. But it's definitely worth it.

We directly chose Splunk to begin with.

Overall, I would rate it a nine out of ten. There are a few things that need to be more automatic because there's still a lot of manual work to use it.

I use the solution for data analysis and log collection. 

Splunk Enterprise Security helps with advanced reports and keeps the system scalable and flexible. It provides a clear picture of the current status of any incidents. As a CISO, I see a lot of potential for future innovation, which is interesting. I've noticed better performance, especially with the reports.

Splunk Enterprise Security can provide more details and help CISOs resolve vulnerability situations better. The reason is that the tools we choose for data analysis and log collection cannot collect all the data and logs. Splunk Enterprise Security should help me with this, but it cannot.

I have been working with the product for four years. 

Splunk Enterprise Security's stability is very good. The system consistently performs well, and we don't encounter many issues. Ticketing problems are minimal, which is significant because it handles a lot of logs and data persistently without causing frustration.

The tool's customer support is good. 

Positive

We chose Splunk Enterprise Security because it was simple and had better data analysis capabilities. 

A reseller helped us with the deployment. 

The tool's licensing is good and we haven't received any complaints from the team handling it. 

I haven't used it for multi-cloud environments. As for on-premise, it's meeting my current needs quite well. When it comes to identifying and solving problems in real time, sometimes it's challenging to understand the situation, and generating reports can be difficult. But overall, it's good for monitoring activities like endpoint and authentication incidents and normalizing.

The solution has helped us reduce alerts by five to ten percent. It processes data and allows us to look back at incidents to see what happened and where they occurred.

I rate the overall product a nine out of ten.