Try our new research platform with insights from 80,000+ expert users
Cyber Security Consultant at HCL Technologies
Real User
Has excellent advanced threat detection capabilities and good visibility
Pros and Cons
  • "My customer was integrated with many third-party credentials and other threat sources as well. The integration part was seamless and easy. The rates for allocating valuable information and IOCs from different sources are also good."
  • "The incident response technique should be available out of the box. That isn't as available as we would expect."

What is our primary use case?

We use Splunk for identity protection, threat defense, vulnerability scanning, zero-trust, and user entity behavior and analytics.

How has it helped my organization?

Splunk Enterprise Security has helped our customers reduce the alert volume. We ended up validating the false positives manually. We have to do quite a review assessment task. It can do some automatically, but we end up doing them manually to improve the detection. 

What is most valuable?

Splunk's advanced threat detection capabilities are excellent. Recently, Cisco acquired Splunk, so many customers are migrating to the Microsoft platform, but historically, I've found Splunk does a better job of correlating and collecting the security logs of all kinds of appliances. Most customers want to consolidate their security products into Microsoft.

It supports just about every cloud solution. It is easy to collect and correlate all the data. The visibility is good. Insider threat detection can be customized. My customer was integrated with many third-party credentials and other threat sources as well. The integration part was seamless and easy. The rates for allocating valuable information and IOCs from different sources are also good. 

What needs improvement?

The incident response technique should be available out of the box. That isn't as available as we would expect. 

Buyer's Guide
Splunk Enterprise Security
February 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

I have used Splunk for around two years.

What do I think about the stability of the solution?

Splunk is stable. We've had no breakdowns in the past few weeks.

What do I think about the scalability of the solution?

We can scale Splunk quickly. 

How are customer service and support?

I rate Splunk support seven out of 10. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying Splunk was moderately difficult compared to Sentinel. Collecting logs, provisioning firewall servers, and indexing are all complex tasks. You need someone with expert knowledge to do the job. The process takes four to six weeks. You need to design the solution and onboard the data, then start collecting logs and doing the detection. 

What's my experience with pricing, setup cost, and licensing?

I rate Splunk three out of 10 for affordability.

What other advice do I have?

I rate Splunk Enterprise Security seven out of 10. Splunk needs to compete with other products like Microsoft, and right now, it looks like they're losing the race. They need to make drastic changes and accommodate more flexible options and integration solutions. 

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Flag as inappropriate
PeerSpot user
reviewer2382567 - PeerSpot reviewer
SIEM Consultant at a educational organization with 51-200 employees
Consultant
Top 20
Great for analyzing malicious activities and detecting breaches with great threat intelligence management
Pros and Cons
  • "There are a lot of third-party applications that can be installed."
  • "It's costly."

What is our primary use case?

The solution is used to detect and protect against threats using a hypervisor infrastructure that works with artificial intelligence. 

What is most valuable?

There are a lot of third-party applications that can be installed. You get a lot of good visibility on your infrastructure regarding risk. It's very data-driven, and it integrates into systems well. 

We are able to monitor multiple cloud environments with Splunk. Each data source has different stuff that requires monthly payments. 

I have used its threat intelligence management function. It can be a very useful feature for customers. 

The MITRE ATT&CK framework is helpful for helping uncover the scope of incidents. It offers a good level of simplicity.

Splunk Enterprise Security is great for analyzing malicious activities and detecting breaches.

What needs improvement?

It's costly. 

The data speed between apps could be improved. It could be faster. 

For how long have I used the solution?

I've been using the solution for 2 years.

What do I think about the stability of the solution?

The stability is mostly fine. 

What do I think about the scalability of the solution?

I haven't attempted to scale the solution. I'm not 100% sure of how well it scales. 

How are customer service and support?

The technical support is very good. They also offer a lot of basic resources. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with Microsoft Sentinel, and I find Splunk to be better. That said, although I have more experience with Splunk software, I find it a bit slow. Sentinel is much faster. 

How was the initial setup?

The setup is pretty straightforward. It's not overly complicated. I don't have too much experience with the setup, as I'm currently involved as a consultant and only help with support. 

What's my experience with pricing, setup cost, and licensing?

The cost is very high. It's got a fairly high price point in terms of price range. 

What other advice do I have?

I work in cybersecurity consultation. 

I'd recommend the product to others. I'd rate the solution overall 9 out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/consultant
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
February 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Solution Engineer at Sennovate Inc
Reseller
Top 5
The solution is user-friendly, and we can easily customize the monitoring script
Pros and Cons
  • "Splunk is user-friendly. We can easily customize the monitoring script."
  • "Splunk isn't appropriate for smaller companies. It's too expensive."

What is our primary use case?

We use Splunk to monitor unusual user behaviors. For example, if any user onboards from a different domain, it will trigger an alert. We also get alerts and high traffic when the ADI server is down. Splunk will monitor that behavior or when users make repeated wrong login attempts.

My full-time job is managing the IAM product. Splunk is one of our security monitoring tools. Most of my work is on IAM tools like CyberArk and SailPoint, etc. 

How has it helped my organization?

Splunk manages all of our security and maintains a hundred percent availability. It improves business while securing the entire cloud environment. In terms of business, we don't need manual monitoring. It automatically monitors and notifies an administrator, so we can easily track and identify the particular issue. It saves our employees' time, and we can manage the environment without any impact on business service.

In the UK, hackers use automated software to make repeated login attempts. Splunk immediately identified these attempts and notified the admins, so the red team suddenly took action to block them.

It's nonstop monitoring that isn't affected by business hours. You don't need a manual administrator. Splunk will monitor everything, and a single administrator can monitor the alerts. Splunk will notify us if any unusual behavior happens, allowing us to take immediate action. There's no need for any further investigation and log analysis. It provides the exact result, what happened, and where it happened. 

Splunk helps us reduce alert volume. Whenever the same type of attack occurs repeatedly, we can change the environment and improve the security so the attack won't repeat. 

It speeds up our investigations through automation. Investigating manually takes a long time, and we sometimes cannot identify the exact issue. Splunk monitors the data and events, so we configured a range. If it triggers that area, it will provide the exact result. We can immediately identify and fix it. There's no need to investigate. It reduces the mean time to resolve by 80 percent. 

What is most valuable?

Splunk is user-friendly. We can easily customize the monitoring script. We support a multi-cloud environment covering Windows Server, AWS, and Google Cloud. We also use ForgeRock to monitor Linux machines. It sends us alerts when the disk size gets full. When an employee logs in from a different region, it triggers an alert. 

What needs improvement?

Splunk isn't appropriate for smaller companies. It's too expensive.

For how long have I used the solution?

I have used Splunk for two years.

What do I think about the stability of the solution?

Splunk is a highly stable product. 

How are customer service and support?

I rate Splunk nine out of 10. When we have any questions, we raise a ticket and they respond in two or three hours. 

How would you rate customer service and support?

Positive

How was the initial setup?

Splunk provides the tenant, and we can directly integrate it into the cloud URL. For the hosting, we can deploy it to the EC2 instance. Splunk is integrated with Cypress, CyberArk, and Fastdesk. Splunk also supports SAML integration. Splunk is a SAML application, so we can use SAML protocol to enable it. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
reviewer2499720 - PeerSpot reviewer
Engineer in Training at a energy/utilities company with 5,001-10,000 employees
Real User
It's really good at consolidating a lot of data from different sources and generating summaries
Pros and Cons
  • "It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries."
  • "It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive."

What is our primary use case?

Our primary use case is mostly for monitoring security events. We have different endpoints, like router switches. It collects a lot of data and we create reports. 

We also use Enterprise Security to send alerts out. I'm still relatively new. I mostly work for the SPL side of things.

How has it helped my organization?

It has been really good at consolidating a lot of data from different sources. It's really good at generating summaries. 

It's exciting to hear that SPL2 is rolling out. We look forward to using that more, especially for the data ingestion part of things. 

What is most valuable?

In the context of apps, we use a lot of search and reporting. We create many searches and reports, that quickly summarize a lot of information. That's the part that I mostly look into. That has been very valuable. I also like the dashboards and visualization features.

Its ability to provide end-to-end visibility into our environment is important. It helps a lot, especially when other users or stakeholders want that information. So being a little more transparent, but being mindful of the compliance and rules associated with that. It makes it really easy to communicate with people. They want statistics fast. The ability to quickly pull it out without a hassle is very valuable. 

We use Splunk to try to reduce the number of random alerts sent out. We're trying to consolidate a lot of functions. That has been very valuable and helpful for us.

The logging system has been a great help to us. Sometimes when we try to integrate some functions, we're not sure what errors happened. We look into the logging system, and it provides so much information. 

These optimization examples have reduced the meantime to resolve. It has been reducing cutting time.

It definitely helps our business resiliency a lot. We have a specialized cybersecurity office and on-prem technology and they really like to use Splunk. It has been addressing a lot of concerns and it is able to output the data that people are looking for. It's able to predict and identify a lot of functions.

Splunk Enterprise Security has been a great help to us in consolidating our tools. It's definitely been pulling a lot of data, especially from the network side of things. We look at it for baseline security tests. Splunk has a lot of apps and add-ons that we have been using Enterprise Security for.

What needs improvement?

I currently use Splunkbase and some of the add-ons. Integrating into our apps has been very straightforward. It would be nice if Splunk provided a little more documentation and instructions on how to upload. The steps are short, but sometimes it's not so intuitive. It would be nice if there were more user-friendly help guides.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six months. 

What do I think about the stability of the solution?

It has been very reliable. We haven't encountered downtime that I know of. 

What do I think about the scalability of the solution?

Splunk works with companies that are a lot bigger than us. We're medium-sized. I have faith that we can scale. 

How are customer service and support?

For technical support, I look at the online community, which has been a great help. I haven't used Splunk support directly. 

The forum is easy to use. I would rate it a nine out of ten. Sometimes the response time is slow. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Splunk Enterprise positively. I hear from coworkers that there could be tweaks. I would give it an eight out of ten.  

In the SPL default, everything's crunched together. The formatting could be neater. When I write it in the search head, it has a lot of information in one small area. It could have a friendlier user interface. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
DipeshBhawsar - PeerSpot reviewer
Archtect at a financial services firm with 1,001-5,000 employees
Real User
Top 5
It's easy to use and provides clear visibility, but we have a high volume of alerts
Pros and Cons
  • "We evaluated several solutions and selected Splunk due to the functionality and cost."
  • "Splunk Enterprise Security is complicated in terms of developing specific cybersecurity use cases."

What is our primary use case?

We use Splunk Enterprise Security for 24-hour monitoring and security log checks.

How has it helped my organization?

It is easy to monitor multiple cloud environments with Splunk Enterprise Security. The visibility into multi-cloud environments is good.

We have some open-source tools integrated with Splunk that help with threat intelligence.

Even though we already have several SIEM solutions in place, their similarities make adopting Splunk Enterprise Security a breeze.

Splunk Enterprise Security helps speed up our investigations.

What needs improvement?

Splunk Enterprise Security is complicated in terms of developing specific cybersecurity use cases.

Our alert volume is still high and we are working on reducing those.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six months.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

How are customer service and support?

The technical support was responsive and knowledgeable.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Compared to Sumo Logic which is organized, Splunk Enterprise Security is complicated.

How was the initial setup?

While the deployment was straightforward, it took a few months to complete because we had to make customizations to fit our specific environment.

What's my experience with pricing, setup cost, and licensing?

Splunk is priced similarly to other SIEM solutions.

Which other solutions did I evaluate?

We evaluated several solutions and selected Splunk due to the functionality and cost. 

What other advice do I have?

I would rate Splunk Enterprise Security seven out of ten.

We're currently integrating our log sources with Splunk. Once logs are flowing, we'll deploy security monitoring use cases with alerts. We'll then explore Splunk's further capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
reviewer2239872 - PeerSpot reviewer
Staff application Security Analyst at a media company with 5,001-10,000 employees
Real User
Enables us to analyze security anomalies and research specific threats that we get on our network
Pros and Cons
  • "The solution has made us more secure."
  • "It takes time to train people."

What is our primary use case?

We use the product to analyze security anomalies and research specific threats that we get on our network.

How has it helped my organization?

The solution has made us more secure. It has given us the ability to address threats faster, with greater accuracy.

What is most valuable?

The availability of the data and the fact that we're able to collect a large amount of data into the system and analyze it is valuable to us. The product’s speed and availability make it really useful for us. I'm excited about the additional enhancements to the machine learning toolkit. To be able to use it more is exciting to me.

What needs improvement?

My organization needs more people to learn how to use the solution effectively. It takes time to train people.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

I have never seen any issues with the tool’s stability.

What do I think about the scalability of the solution?

Considering how much we have in place, I would assume that the solution’s scalability is pretty strong.

How are customer service and support?

I haven't had to go to Splunk directly for many things. Communicating with our success managers has been very positive.

How would you rate customer service and support?

Positive

What other advice do I have?

We need to improve our implementation. We're a pretty large customer of Splunk, so I think we do have a lot of resources available. Splunk has really good courses and availability. We need to get more people to be more familiar with the tool. The solution has helped us reduce our mean time to resolve. It really works well for us, and it helps us to look at our data more effectively.

Splunk has helped improve our organization’s business resilience. It's not just used for security. We have big use for it. It has definitely helped us prevent problems from occurring and identify them when they do. Splunk’s ability to predict, identify, and solve problems in real time is very strong. It works as well as we use it. There's a lot of value within the tool. It can be very powerful if used properly and if people are knowledgeable about it.

Splunk has a strong ability to provide business resiliency by empowering staff. I've been using it for as long as I've been with this organization. Compared to other solutions, Splunk is really strong.

I have seen time to value using this solution. I love using it. It’s a great tool. I cannot compare Splunk to other tools because I've been using it for as long as I've been with my current organization. In my previous organization, we didn't have big data, so we really didn't need the product. I am a consumer of the solution from a security perspective.

Overall, I rate the solution an eight or a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kenny Corbett - PeerSpot reviewer
Associate Director of IT at Rigel Pharmaceuticals Inc
Real User
Provides risk scores and end-to-end visibility
Pros and Cons
  • "It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
  • "The pricing can be better."

What is our primary use case?

Splunk Enterprise Security provides more visibility into endpoints in our environment.

How has it helped my organization?

We only monitor AWS, but we also have SaaS services that are in our own clouds. So far, it is easy to monitor our cloud environment with this solution. As long as we ingest our data correctly and tune it, it will read it. It is very easy to use.

It provides end-to-end visibility into our cloud-native environment. This is critical for us because we are always one step away from a security incident, which could impact the company and cost a lot of money. That is our main point of focus.

What is most valuable?

It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk.

What needs improvement?

The pricing can be better.

For how long have I used the solution?

We have been evaluating Splunk Enterprise Security for the last eight months.

What do I think about the stability of the solution?

I cannot say anything about stability, but I am assuming it would be the same as Splunk. It is an app. It is going to work.

How are customer service and support?

The technical support is above average, but they do not go into the details, so we have a contract with a third party to help us.

There might be more Splunk support tiers, but we are working with SP6. They will get their hands directly onto our Splunk environment, whereas Splunk support does not do that. Maybe there is a different tier that does that, but we do not have that. It is more of an email dialogue. They are not going to VPN into our environment. SP6 is more hands-on. I would rate SP6 a nine out of ten.

Which solution did I use previously and why did I switch?

We did not use a similar solution. We have Carbon Black for endpoints, but this is going to be a lot bigger than that.

How was the initial setup?

We are still evaluating it. We have not deployed it yet, but I was involved with the deployment of Splunk. 

It was very easy to set it up for evaluation. It is just an installer file. It is an add-on app for Splunk, and if you know how to install Splunk and add-ons, it is easy.

What's my experience with pricing, setup cost, and licensing?

I am fine with the licensing, but in terms of the cost, it is expensive for the data that we have. We have an open discussion with our account rep about this.

Which other solutions did I evaluate?

We are not evaluating any solutions because we already have Splunk, and we do not want to leave Splunk. I like it, so it is just a matter of making the commitment.

What other advice do I have?

The value that I get from attending Splunk Conferences is going to sessions and learning about what other people are doing and use cases that I have not really thought of. Also, I am able to talk directly to people about questions I have regarding our Splunk instances, and I can get some answers right away. It is very good to know what people are doing because sometimes we do something one way, but we do not know if we are doing it the right way. Here, we can get validation, or realize that we are doing it wrong and make the necessary changes. That is very valuable.

I would rate Splunk Enterprise Security a ten out of ten. Most customers at the conference have already implemented it, except for our company. It is a critical foundation app that allows you to explore other apps that Splunk is grading, and it works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2499534 - PeerSpot reviewer
Data Analyst
Real User
Offers integration with other risk-based solutions
Pros and Cons
  • "If properly built, I'm very impressed with the stability of Splunk ES."
  • "In terms of training. I find that some things about Splunk aren't well-explained. I see features and then go to the website but don't find good explanations."

What is our primary use case?

The primary use case is computer network defense.

How has it helped my organization?

It is very important that Splunk ES provides end-to-end visibility in our environment. Part of the solution is bringing the user closer to the resolution.

The integration with other risk-based solutions, such as the risk matrix applications included with Splunk, is helpful. It helps us identify the risks without having to delve into other resources.

Splunk helped improve our company's ability to ingest and normalize data. That's the primary use of Splunk Enterprise or Core. For ingestion, we've been using Splunk Enterprise for about six or seven years before we had ES. So, that was the primary reason we got it.

In terms of the risk-based part, Splunk improved our ability to ingest and normalize data. Initially, we used Splunk Enterprise Core for aggregation and correlation. We didn't have the risk-based reporting.

I'm very impressed with Splunk's ability to identify and solve problems in real time. And I look forward to the new version improving the product.

We've been able to discover things we didn't see before. So, there's more that we discover now.

Splunk ES provides us with the relevant context to help guide our investigation. It goes back to the time to resolution. We have to do much less investigation because it's already built-in alerting. 

What is most valuable?

Risk-based reporting and anomaly detection are valuable features.

The biggest advantage is the reduced time to resolution. Before, it took us up to days to resolve issues, and with Splunk, we've been able to move that down to hours or even minutes in some cases.

What needs improvement?

I was just at the conference, and they spoke about and demoed a new version of Splunk. It looked like some pain points are resolved in the new solution, such as not having to go to so many different panels. Like to streamline or improve the UI. 

In terms of training. I find that some things about Splunk aren't well-explained. I see features and then go to the website but don't find good explanations. However, I can always call support and get help.

For how long have I used the solution?

We purchased ES four years ago.

What do I think about the stability of the solution?

If properly built, I'm very impressed with the stability of Splunk ES. We initially stood it up on a single server, and to make it more robust, we had to break out of that single server concept to make it more resilient. 

What do I think about the scalability of the solution?

The scalability is very good. That comes from our experience of having to scale out, and Splunk's documentation on scaling up is very good.

How are customer service and support?

Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but headquarters has some they can send to assist us, so I can call on them. It's a very good support chain.

If there is some room for improvement, it is in terms of training. I find that some things about Splunk aren't well-explained. I see features and then go to the website but don't find good explanations. However, I can always call support and get help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company is very impressed with Splunk. We've used several SIEMs before, and Splunk has been the most efficient one.

There was one called Intelotactic, and another was called Secureworks. I believe both of those are gone now.

Initially, with Splunk, we had a steep learning curve. It went from a fairly low ingestion point to figuring out how much data we needed to get to a certain level. Even when we got to a level we were happy with; we found that we were ingesting a lot of noise in the data. We had to figure out ways to reduce that noise.

How was the initial setup?

We bought the maintenance along with Splunk ES and used Splunk engineers to assist us in the setup. It was a very good process. It worked out very well for us.

The knowledge of the individual sent to us was impressive.

Deployment model: Ours is all on-prem currently, but we are headed towards a cloud solution.

What other advice do I have?

I would rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.