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reviewer2499717 - PeerSpot reviewer
Engineer at a government with 10,001+ employees
Real User
Top 20
Provides a single pane of glass platform, but it needs a better and solid configuration guide
Pros and Cons
  • "Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different tools."
  • "It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide."

What is our primary use case?

We wanted the solution to enhance the SOC ability. We were having trouble with some of our data being SIEM-compliant.

How has it helped my organization?

We hope the solution meets some SOC-like abilities.

What is most valuable?

Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different solutions.

It is pretty important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment, and it gets more important every year.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

It has helped us reduce our alert volume.

Splunk's unified platform helps consolidate networking, security, and IT observability tools. It gives us a single pane of glass, so instead of having to go to different tools, we just go to one tool.

It is deployed as an app on its own server.

What needs improvement?

It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide.

Buyer's Guide
Splunk Enterprise Security
February 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Security for roughly one year.

What do I think about the stability of the solution?

Splunk Enterprise Security is a very stable solution, and we haven't had many issues in five years.

How are customer service and support?

The solution’s technical support team is very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It was a little difficult for us to set up the solution mainly because some of our data sources were not SIEM-compliant.

What about the implementation team?

We did engage with Splunk professional services, but it still didn't work. Although our experience with them was good, the tool was still not set up correctly.

What was our ROI?

We have seen a return on investment with Splunk Enterprise Security.

What's my experience with pricing, setup cost, and licensing?

My experience with the solution's setup cost, pricing, and licensing was really good.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Information Technology Consultant at Paul G. Allen Building
Consultant
Top 20
Monitors the network and provides easy visibility into problems
Pros and Cons
  • "The solution's most valuable feature is the dashboard, which allows us to see everything on the same page and provides easy visibility into problems."
  • "Sometimes, the data does not match what we're looking for, or the tool contains incorrect data."

What is our primary use case?

We use Splunk Enterprise Security to monitor the network. We use the solution wherever there's a problem with the cell phone tower.

How has it helped my organization?

When we see a problem, Splunk Enterprise Security provides many details you can use to diagnose and determine what needs fixing.

What is most valuable?

The solution's most valuable feature is the dashboard, which allows us to see everything on the same page and provides easy visibility into problems.

Splunk Enterprise Security has helped us find security events in our on-premises environment.

It has helped improve our organization's ability to ingest and normalize data. Splunk does a good job of identifying and solving problems in real-time.

We have reduce our alert volume by 80%.

The solution provides relevant context to help guide our investigations. Splunk provides pretty detailed information. Based on that information, we can assign it to different teams.

It has helped speed up our security investigations by 40%.

Splunk Enterprise Security has helped reduce our mean time to resolve. In most cases, we're able to solve issues in less than 45 minutes.

What needs improvement?

Sometimes, the data does not match what we're looking for, or the tool contains incorrect data.

For how long have I used the solution?

I have been using the solution for two months.

What do I think about the stability of the solution?

Splunk Enterprise Security is a very stable solution.

What do I think about the scalability of the solution?

The solution provides good scalability.

How are customer service and support?

The technical support team responds quickly every time we contact them.

What was our ROI?

We have seen a return on investment with the solution because it has reduced the time it takes to fix our problems.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
February 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1519419 - PeerSpot reviewer
CEO at a retailer with 51-200 employees
Real User
Top 20
Centralizes data and enables efficient correlation across multiple vectors but is costly
Pros and Cons
  • "The most valuable features of Splunk Enterprise Security are its high-performance data collection, flexible query language, and its versatility across the organization."
  • "Splunk Enterprise Security could improve in automation, flexibility, and providing more content out of the box."

What is our primary use case?

I use Splunk Enterprise Security for monitoring, threat hunting, and quick response. By implementing Splunk Enterprise Security I aimed to address security challenges and threats for both myself and my clients.

How has it helped my organization?

Splunk Enterprise Security has significantly improved our organization by centralizing data and enabling efficient correlation across multiple vectors. The benefits were realized quickly after deployment, with noticeable improvements within the first three to six months.

Splunk Enterprise Security has sped up my security investigations, approximately by 30-40%.

What is most valuable?

The most valuable features of Splunk Enterprise Security are its high-performance data collection, flexible query language, and its versatility across the organization. The unique query language, once mastered, provides flexibility, and the tool extends beyond just security, benefiting network and development teams. This versatility and speed in searching and trend identification enable quick defense for my clients. For me, it is about fast detection, rapid response, and easy access to crucial data.

What needs improvement?

Splunk Enterprise Security could improve in automation, flexibility, and providing more content out of the box. The effort required for tuning and management is higher compared to some other solutions. Focusing on automation and reducing the engineering effort would enhance its effectiveness. I would like a store platform similar to what Sentinel offers to be included in the next release of Splunk Enterprise Security. Additionally, the pricing structure needs improvement.

For how long have I used the solution?

I have been using Splunk Enterprise Security since 2016.

What do I think about the stability of the solution?

The stability of the solution is quite good.

What do I think about the scalability of the solution?

The scalability of Splunk Enterprise Security is good. The solution is stable and performance-driven, making it well-suited for scalability.

How are customer service and support?

The community support for Splunk is excellent, with an engaged user community. However, for the standard technical support, unless you opt for the premium, I would rate the support as three on a scale of one to ten. It is not as helpful as desired.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Before Splunk Enterprise Security, I used various solutions, including LogRhythm. I chose Splunk because it proved to be more stable and reliable, especially compared to the issues I experienced with LogRhythm. With Splunk Enterprise Security, it takes my analysts approximately 30-40% less time to resolve alerts compared to our previous solution.

How was the initial setup?

Monitoring multiple cloud environments using Splunk Enterprise Security dashboards is moderately easy, around a six out of ten. Setting it up requires a fair amount of engineering effort, especially for non-Splunk Cloud environments like Azure and GCP. Once configured, monitoring becomes straightforward, allowing easy creation of use cases and efficient log monitoring for improved cloud security.

The initial deployment of Splunk Enterprise Security was complex, involving significant engineering effort and tuning. It took anywhere from three to twelve months, which is considered a relatively long time. In comparison, deploying Microsoft solutions typically takes around six weeks on average, which is a significant difference in deployment efficiency.

The implementation strategy for Splunk Enterprise Security involved workshops, high-level design approval, and phased deployment covering physical deployment, log collection, testing, and tuning. Typically, three people from my team (project manager, lead engineer, and lead analyst) and around half a person from the customer's side are involved. Maintenance is substantial, requiring a team of 13 engineers for 60 customers, ensuring not everything breaks simultaneously.

What's my experience with pricing, setup cost, and licensing?

I find Splunk Enterprise Security to be overly expensive, and their pricing model lacks flexibility. There is no consumption-based pricing, and dealing with Splunk can be challenging. They seem rigid, less accommodating, and often don't listen to customer needs. A more flexible and customer-friendly pricing approach, aligning with industry trends, would be appreciated.

Which other solutions did I evaluate?

Before choosing Splunk, I evaluated other options, including QRadar. However, if I were to evaluate them today, my choice might be different.

What other advice do I have?

If you are willing to invest in engineering effort, Splunk Enterprise Security provides excellent visibility into multiple environments, including cloud, on-premises, and hybrid setups. While some solutions may require less effort, Splunk is capable and versatile, making it a strong choice for comprehensive visibility across diverse IT environments.

Assessing threat detection capabilities in Splunk Enterprise Security is like evaluating how easy it is to drive a car. It provides powerful tools, but mastering the query language for utilizing these features requires effort. Once you know how to use them, it becomes an effective tool for detecting unknown threats and monitoring user behavior.

I use the Splunk Mission Control feature, which is highly important to my security operations. It is particularly valuable for multi-tenant and multi-site mission control scenarios. The Splunk Mission Control feature is effective for centralizing threat intelligence and ticketing system data when dealing with a single entity or group. However, its usefulness diminishes when managing multiple customers with diverse policies and groups.

The features in Splunk for discovering the overall scope of an incident, including the topography aspect, are considered industry standards. However, the topography feature is not particularly useful in my case, so I don't extensively use it.

Splunk Enterprise Security is effective for analyzing malicious activities and detecting breaches, especially if you invest the effort. However, newer solutions are considered better and more flexible. While Splunk was an industry leader five years ago, today, platforms like Microsoft Sentinel may outshine it in terms of ease of use, especially for users unfamiliar with Splunk.

Splunk Enterprise Security has helped me detect threats faster compared to other solutions. It stands out in terms of speed and effectiveness.

My advice to others is that if you are looking for the cheapest solution, Splunk may not be the right choice. Consider alternatives like LogPoint or Arctic Wolf, but be cautious as they might not offer the quality and capabilities needed for effective security. Sometimes it is better to invest in a more robust solution than settling for a cheap option that might not meet your requirements. Overall, I would rate the solution as a six out of ten, mostly because of its pricing.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: msp
PeerSpot user
reviewer2499726 - PeerSpot reviewer
IT Security Specialist at a financial services firm with 10,001+ employees
Real User
Helped improve our organization's ability to ingest and normalize data but the incident response dashboard could be more user-friendly
Pros and Cons
  • "The benefits include the easy integration with other Splunk tools including Splunk UEBA, Splunk ITSI, and Splunk Core. The ease of integration and the organization's experience and familiarity with searching and passing logs through Splunk are the main benefits."
  • "The incident response dashboard could be more user-friendly."

What is our primary use case?

Our use cases are for creating security analytics for our SOC team.

How has it helped my organization?

Splunk Enterprise Security is one of the Splunk tools we use to mature our security posture. We use it to be on top of potential threats to the organization.

The benefits include the easy integration with other Splunk tools including Splunk UEBA, Splunk ITSI, and Splunk Core. The ease of integration and the organization's experience and familiarity with searching and passing logs through Splunk are the main benefits.

Apart from the legal and compliance requirements for the bank, it's important that the bank is ahead of bad actors to be able to proactively detect and prevent threats to the organization. At the end of the day, the goal is to protect the organization, the stakeholders, shareholders, the bank's reputation, and the users and customers of the bank.

What is most valuable?

The Splunk incident response dashboard is pretty useful because it helps first responders triage incidents and properly escalate when necessary.

We find Splunk very useful on the enterprise level to detect and prevent security threats.

Splunk Enterprise Security has definitely helped improve our organization's ability to ingest and normalize data. We have many log sources and over ninety thousand staff. We have endpoints, servers, Syslog Data, and BYOT data. Splunk has been instrumental in maturing the security posture of the organization.

Splunk does a pretty good job at identifying threats in real-time. 

It provides us with the relevant context to help guide our investigations. During onboarding, once the log sources are properly onboarded based on Splunk's recommendation for SIEM compliance, we found real value in being able to aggregate different types of data and load them properly so that we can then pass on and access them very easily. 

It has improved my organization's business resilience. We've been able to mature our security program and posture over the years.

The ability to see everything from a single tool is very helpful. From the context of communication with our executives, being able to show them a unified dashboard to see the security posture has been very useful. For example, our executives can see the security posture or position of all of the branches of the bank from a single dashboard. Dashboards like that give them peace of mind to have that kind of visibility to know the state of things. Splunk is very instrumental in that. 

What needs improvement?

The incident response dashboard could be more user-friendly.

In the next release, I would like to see the integration of Splunk Enterprise Security with Splunk UEBA. That's a big one. We've spoken with the engineers working on a new UEBA integration with Splunk but right now Splunk UEBA is a separate setup entirely.

For how long have I used the solution?

I have been using Splunk Enterprise Security for three years.

What do I think about the stability of the solution?

Splunk Cloud has its advantages. The company might be moving in that direction because you don't worry about infrastructure. But being on-prem part of what we worry about is the underlying infrastructure of Splunk, which is directly relevant to the stability. The resources used for search and load are tied to the infrastructure behind it. It's been stable. 

What do I think about the scalability of the solution?

We've been able to scale rapidly to meet our needs. Splunk Cloud could be advantageous because it's a platform and it will cut out the worry and the need to manage infrastructure on your own. 

How are customer service and support?

I work more with Splunk UBA. My experience with my rep has been good. 

I would rate support an eight out of ten only because everything has room for improvement.

How would you rate customer service and support?

Positive

How was the initial setup?

It's an on-prem deployment. I have more experience setting Splunk up in a Linux environment. It's been a good experience.

What other advice do I have?

I would rate Splunk Enterprise Security a seven out of ten because there's room for improvement. Splunk always positions itself as a market leader. This would involve understanding your competition, seeing their products, and seeing how you can improve to meet their customers' needs. 

From my experience, Splunk has done a good job at that because we have customer success reps who are concerned about how Splunk is meeting our needs. Splunk can definitely do better which is why I'm giving it a seven. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2354940 - PeerSpot reviewer
Lead Solution Architect at a tech vendor with 5,001-10,000 employees
Real User
Helps improve our incident response, is robust, and user-friendly
Pros and Cons
  • "The most valuable feature is the custom dashboard feature."
  • "Splunk's ability to analyze malicious activities scores an 8 out of 10, but there's room for improvement. By analyzing emerging patterns, Splunk could identify and predict potential threats more effectively."

What is our primary use case?

We currently use Splunk Enterprise Security for security monitoring. Previously, we relied on AWS native monitoring tools. In that setup, logs were forwarded to a Splunk dashboard which was also used by our L1 and L2 support teams to evaluate incoming support cases.

How has it helped my organization?

CloudWatch, the native AWS monitoring tool, offers limited metric detail and a complex navigation experience across different data streams. In contrast, Splunk empowers us to create custom dashboards. This allows our team to quickly access the relevant dashboard and perform root cause analysis during an incident, streamlining our response process. This is how Splunk has been instrumental in enhancing our efficiency.

Splunk dashboards significantly improved our incident response by providing a single view of all relevant information. This allowed us to quickly identify and address issues. Additionally, Splunk's customization capabilities enabled us to tailor dashboards to focus on the specific metrics most critical to our operations. As a result, we could easily create dashboards highlighting high-priority metrics. Splunk's real-time data ingestion allowed for near-instantaneous monitoring. Logs generated in AWS were pushed to Splunk almost immediately through a collector. This enabled us to use the dashboard to investigate these logs in real-time. Furthermore, integrated identity and access management facilitated easy sharing of dashboards with other users.

Splunk itself may not have directly improved collaboration on security issues. However, in the event of an incident requiring investigation by a senior security professional, Splunk simplifies the process. L1/L2 teams and support engineers can easily point to the relevant dashboard connected to the issue. Additionally, these dashboards provide valuable features for further investigation, post-mortem analysis, or what they might call building the analysis or post-mortem report.

Splunk has been helpful for customers in resolving a wide range of issues. Whenever a problem arises, IT staff can quickly identify the root cause using Splunk. This allows for faster issue resolution, which in turn helps businesses retain customers and maintain their overall value.

What is most valuable?

The most valuable feature is the custom dashboard feature.

Splunk is robust and user-friendly.

What needs improvement?

Splunk's ability to analyze malicious activities scores an 8 out of 10, but there's room for improvement. By analyzing emerging patterns, Splunk could identify and predict potential threats more effectively.

For how long have I used the solution?

I have been using Splunk Enterprise Security for three years.

What do I think about the stability of the solution?

I would rate Splunk Enterprise Security's stability 9 out of 10. 

What do I think about the scalability of the solution?

Splunk Enterprise Security was able to meet our scalability needs.

Which solution did I use previously and why did I switch?

We previously used native cloud monitoring. Now, we supplement it with Splunk to benefit from its additional features.

How was the initial setup?

While the initial deployment was simplified by the availability of Splunk connectors in the public cloud, additional effort was required. We had to write the infrastructure as code, build the connector itself, pull the logs, and push them to the Splunk endpoint. These steps, including connection and configuration integration, would equate to moderate effort for a single person.

What's my experience with pricing, setup cost, and licensing?

For those considering a SIEM solution but prioritizing affordability, Splunk is a strong contender. My experience using Splunk for several years has been positive, with minimal glitches. Additionally, its user-friendly GUI allows new users to contribute immediately. Splunk is also feature-rich, offering a wide range of functionalities out-of-the-box. However, remember that quality often comes at a cost. Considering these factors, Splunk emerges as a cost-effective solution.

What other advice do I have?

I would rate Splunk Enterprise Security 8 out of 10.

Splunk did not help us reduce our alert volume because it was not integrated directly for alerting. It was integrated for monitoring. The alerting happened from our native cloud.

Splunk is self-sustainable and doesn't require maintenance.

We have never needed to contact Splunk support because their documentation is good enough for us to resolve the issues ourselves.

Splunk Enterprise Security is a stable, feature-rich, and user-friendly product with a well-designed graphical user interface.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Infrasec
Real User
Top 5
Offers advanced threat detection, robust log management and powerful analytics to enhance organization's cybersecurity posture
Pros and Cons
  • "The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed."
  • "I find that the learning curve for Splunk is relatively lengthy."

What is our primary use case?

The primary focus of our work with Splunk is on security incident monitoring and security log monitoring. This involves utilizing it to analyze and respond to security events effectively. Additionally, compliance with regulatory requirements is another crucial aspect of your role. We also extend Splunk's functionality to custom applications by writing custom parsers and handling logs specific to those applications. This includes the development of unique dashboards tailored to the needs of each application.

How has it helped my organization?

Splunk's capabilities in insider threat detection are highly effective in assisting organizations in identifying unknown threats and anonymous user behavior. The sophistication of these features is notable, making them suitable and beneficial across a range of organizational sizes, from small businesses to large enterprises.

The threat topology and MITRE ATT&CK features are seamlessly integrated as complementary components within Azure.

It significantly accelerated security investigations, and I believe the improvement falls within the range of twenty to thirty percent.

The resilience provided by SIEM adds significant value; it is highly effective.

What is most valuable?

The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed. The flexibility to customize log retention periods is particularly beneficial. Additionally, we find the dashboard functionality and the advanced query language options to be highly valuable. These features, especially the powerful query language, are extensively utilized in our day-to-day operations.

What needs improvement?

I find that the learning curve for Splunk is relatively lengthy. To utilize it effectively, one needs a substantial amount of time for learning. I might appreciate a learning curve that comes with more out-of-the-box functionality, such as easily installable Splunk apps or user-friendly features.

For how long have I used the solution?

I have been working with it for three years.

What do I think about the stability of the solution?

I find it to be highly stable, and I would rate it a solid ten out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities ten out of ten.

Which solution did I use previously and why did I switch?

Before using Splunk, I relied on the built-in tools of Linux operating systems, such as Syslog NG, but specifically the open-source versions. I haven't had experience with the commercial version of Syslog NG, which is a more advanced tool. In this category, Splunk is essentially my first exposure to such advanced features.

How was the initial setup?

Setting up Splunk is quite straightforward, especially for basic configurations. The process is not overly complicated. While a cluster implementation may require more advanced steps, the basic setup is generally easy to handle.

What about the implementation team?

I handled the deployment independently, but the required personnel depends on the organization's size and the expected outcomes. For larger organizations, especially when the new tool integrates with various departments like operations, development, and security, it becomes a collaborative effort. In such cases, it's not a one-person job and involvement from multiple departments is essential. However, for smaller companies, the process is less complicated. It involves coordinating with support and developer teams to communicate the implementation, and the focus is on providing the necessary outputs from the tool to support their ongoing work effectively.

I utilized it in a single, non-geographically dispersed location. My experience is limited to a single site, and I haven't worked on a multi-site installation.

While it can run stably for a certain period, eventually, there is a need to manage or archive logs, especially if your background storage is not unlimited, as is often the case in these scenarios.

What was our ROI?

The return on investment is quite favorable with Splunk, particularly for large enterprises that have made the initial purchase and possess the requisite expertise and technical support.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I believe Splunk is unreasonably costly for the majority of mid and small-sized companies. Its real advantages, or what sets it apart, seem to be more suitable for large enterprises.

What other advice do I have?

For the market I focus on, which includes small to medium-sized companies, I would recommend Wazuh. It's an open-source security information and event management solution. The main consideration is that, in terms of both functionality and cost, Wazuh is sufficient for the requirements of smaller enterprises. Utilizing an open-source tool like Wazuh can effectively cover the necessary areas without the need for the higher costs associated with Splunk.

I would recommend that anyone considering implementing Splunk should first thoroughly assess their environment. It's crucial to determine whether Splunk is genuinely needed for your specific usage scenario or if a smaller software solution might suffice. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yash-Gupta - PeerSpot reviewer
Analyst, TSG Information Security Cyber Operations at a consultancy with 5,001-10,000 employees
Real User
Top 10
Lots of learning materials, responsive support, and good visualization capabilities
Pros and Cons
  • "There are lots of free learning materials on their website."
  • "The level of scalability depends on the license you have. You can expand or reduce it based on the environment. It does cost more money to scale, however."

What is our primary use case?

We use the product mostly just to pull out the reports, medical investigations, et cetera. As a security analyst, we can look at and pull data. You can make a central hub for a lot of different sources, including servers and endpoints. It makes it easy to check logs for every device connected.

How has it helped my organization?

If you are a data analyst, security analyst, or anyone who basically requires a set of data in your database job, and you have to have normalized data represented or, just to check for any patterns, this is quite helpful. With Splunk, you can pull in the data, you can transform it, and represent the data via graphs or pull the data and export it into Excel and perform further investigations. The use cases are quite deep. 

What is most valuable?

With this product, you can go for an in-depth search or just perform a surface-level search. There are different modes in which you can perform searches, and that basically defines the speed of how fast you can get the data. If you are going for a more detailed version offered, it'll take a bit of time. However, they'll give you more and more data. There's also a fast mode in it. 

The data which you can pull, you can basically visualize it, you can normalize the data, evaluate it, and convert the data into tables. It's much easier to pull the data, organize it, and normalize it as you are performing the searches. That's quite helpful.

I prefer working with cloud infrastructure like this as you can increase the storage capacity or the license at any time and search for a number of different endpoints. If you want to ingest more and more data, having something like Splunk available on the cloud is preferable. 

I take advantage of the incident response part of the solution. If anything happens at the endpoint, if anything happens at the user system, servers, or something like that, my role is to look into the logs, go through other investigations, perform a time scan, and create a timeline of all the events. This helps do that job.

I'm also aware they have a Mission Control. I have actually attended a few surveys on that, however, I haven't really implemented it due to the fact that we are in the middle of a few of the projects, and things are at higher priority as of now. So we haven't really focused on that.

Using Splunk, we can check out what server versions we have. If we just cross-check with the database, we can see if we have any availability and then we can pull in the files. If you have a database, you can perform a query to check for any particular problems in the entire environment. For the threat notifications, it's quite helpful.

Indirectly, it's helped us reduce our alert volume. If you have a list of files, you can run it through the environment and, based on that, create rules and exceptions. This indirectly helps reduce alert amounts. You can go through false positives and sort them out as well and create a rule against them. 

It's helped speed up security investigations. Being a central hub of logs, we can jump into a different log or source and jump into any investigation. You don't have to jump from one tool to another. This automatically reduces the investigation time. 

There are lots of free learning materials on their website. 

Overall, things are quite easy. It's a simple solution. 

What needs improvement?

I haven't explored beyond the security aspect as a data analyst. I haven't noticed any shortcomings so far. 

For how long have I used the solution?

I've been using the solution for more than a year now. 

What do I think about the stability of the solution?

There are different modules, and I haven't activated all yet, however, the stability is okay. I would rate it seven out of ten. If we run into issues, there are materials they provide and online support. You can even call them. 

What do I think about the scalability of the solution?

The solution is deployed to one location. It's deployed across the entire environment. 

The level of scalability depends on the license you have. You can expand or reduce it based on the environment. It does cost more money to scale, however.

I would rate scalability seven out of ten. 

How are customer service and support?

Support is quite responsive. They also offer 24/7 support services. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Palo Alto XDR. 

I also used an email solution whose name I can't recall. You could check emails flowing into or out of your environment.

How was the initial setup?

I wasn't involved in the deployment; the solution was set up when I arrived. 

That said, I did go through some setup videos, and the process does not look difficult. They provide the steps for every aspect. There's also always support you can reach out to if you have questions. 

There may be some maintenance required in terms of upgrading. When you upgrade the version, you may need to upgrade your sensors on the endpoints. However, Splunk is quite compatible with other devices, so it's not difficult. In our company, the administrators handle maintenance. 

What was our ROI?

I haven't witnessed an ROI in terms of how I'm using the tool. 

What's my experience with pricing, setup cost, and licensing?

It's mostly for EDR. You can cover servers as well; however, that requires additional licenses. Pricing is based on usage. As an EDR specialist, I interact with the tools and perform investigations. I don't deal with licensing directly.

This is quite new to me. I've only recently started working with Splunk. I used to work in EDR. It took me two to three months to understand the internal architecture of the organization, and based on that, I can use Splunk for all kinds of searches. So, how long it takes to realize the benefits of Splunk depends on the person and the complexity of the environment. 

Which other solutions did I evaluate?

I did not evaluate other options. I adopted this tool when I joined my current organization. 

What other advice do I have?

We're a Splunk customer. 

To those considering just going with the cheapest solution, it depends on your level of comfort with support. If you have a cheaper tool, the support would be addressed. With Splunk, that's the difference - their support response. If you have a tool with a good license, you will be able to get immediate help if there's any vulnerability.

I'd rate the solution eight out of ten. 

I'd advise others to take time to learn the solution and develop skills. It's all about DSL queries. If you are off on queries, it won't give you any results. You need to be accurate with your SQL commands.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hari Haran. - PeerSpot reviewer
Technical Associate at Positka
Real User
Top 5
Multiple components are very useful, providing us with a lot of security information for our clients
Pros and Cons
  • "It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform."
  • "One issue is that we are getting a lot of false positives. We are trying to reduce them by customizing the default rules, changing thresholds, and using white-listing and black-listing. It's getting better and better as a result. But they need to build components that would reduce the false positives."

What is our primary use case?

We use it to provide both operational and security dashboards based on our clients' equipment. We use it for infra monitoring and threat analysis.

We have multiple rules for analyzing malicious activities and detecting breaches. We get the notable events from the logs and from there we drill down into the cause. We correlate that with the framework and get a score. Based on that, we proceed to the investigation.

How has it helped my organization?

It gives us a complete correlation between data processes and security threats. It has threat analysis and the MITRE ATT&CK framework. From a SOC perspective, it uses multiple components or frameworks and, in that way, is very useful, providing us with a lot of information for our clients. They don't want multiple teams dealing with security and malware, et cetera. Splunk Enterprise Security gives us everything in one place.

We get all the real-time logs and, based on the configuration, it's pretty easy to use to find threats. It has helped to speed up our security investigations. Before we went with Splunk Enterprise Security we had limited information but now we have threat intelligence to enhance things.

We are now handling multiple customers globally. We are able to build custom rules based on customer requirements and the applications and data they are using. It is enhancing the security of each customer's infrastructure. We are able to provide weekly and monthly reports and, based on that, our customers are honing their firewalls and other security infrastructure. Splunk Enterprise Security is very helpful in improving the security of our clients.

What is most valuable?

It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform.

The UI is also very friendly. You don't have to work very hard to find things.

What needs improvement?

One issue is that we are getting a lot of false positives. We are trying to reduce them by customizing the default rules, changing thresholds, and using white-listing and black-listing. It's getting better and better as a result. But they need to build components that would reduce the false positives. 

Also, we have a lot of security feed providers. If there was some kind of management tool for that, it would be a great tool to have.

For how long have I used the solution?

I have been working with Splunk for about four and a half years.

What do I think about the stability of the solution?

I started working with Splunk Enterprise Security at version 6 and now we are up to 9 and it needs more resources. But it's okay because we have a lot of functionality now. It's better than it was earlier. I would rate the stability at nine out of 10.

What do I think about the scalability of the solution?

Splunk on the cloud is scalable, a 10 out of 10.

How was the initial setup?

If someone is doing the deployment for the first time, it will be a little complex. The installation is straightforward, but for the configuration, you need to follow the documentation and understand it. That is a little difficult the first time if you are doing it on your own. If you have anyone with experience who can explain the configuration, the second time it will be straightforward.

The solution requires maintenance but not much, mostly when there are upgrades 

What's my experience with pricing, setup cost, and licensing?

Most of the companies we work with are keen on budgeting. They can't spend much on security. Their problem is with the cost. They would like to have it but the problem is the budget. If they got a taste of Splunk Enterprise Security and its benefits, they might be able to cope better. A 15-day trial doesn't give them much hands-on or benefit from the tool. From a security perspective, they would need to have it for six months or a year to get a sense of it.

We try to explain, to someone who is concerned about the cost, the functionality and how powerful the application is. Security people know it's better to have a better solution, but management has to look at the budget.

Which other solutions did I evaluate?

We tried some other solutions, but they didn't work like Splunk. We found that Splunk is the best one.

What other advice do I have?

We work on multiple cloud environments including AWS, Azure, GCP, and most of the popular clouds. We have built our own combined app to monitor most of the cloud service providers. We have our own solution for cloud security monitoring.

My advice is that for big firms, because it has better detection and security, Splunk Enterprise Security is a very good tool. For big companies, good security is important, especially if they have a global market.

I don't see any other software having as much functionality and different ways to investigate security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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Updated: February 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.