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Information Security Analyst at Apcfss
Real User
The threat intelligence provides insight into how business decisions can make an organization vulnerable to cyber attacks
Pros and Cons
  • "Without Splunk Enterprise Security, it would be difficult for us to manage and prioritize alerts. There's a potential to lose track of important notifications, and it's essential to our security that we do not miss anything. Splunk has improved our investigations because the reporting and dashboarding make things so much easier. We can provide weekly or monthly reports. I also like Splunk's ability to integrate."
  • "Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process."

What is our primary use case?

We have integrated different tools to get files from various types of endpoints. We also have Check Point. There are a few Windows use cases for brute force and code block attacks, and we use Splunk to detect when a user is logging in from another country where we don't do business. Splunk is integrated with our AWS environment, so we ingest logs from Amazon CloudTrail, GuardDuty, and other solutions. 

How has it helped my organization?

Without Splunk Enterprise Security, it would be difficult for us to manage and prioritize alerts. There's a potential to lose track of important notifications, and it's essential to our security that we do not miss anything. Splunk has improved our investigations because the reporting and dashboarding make things so much easier.  We can provide weekly or monthly reports. I also like Splunk's ability to integrate. 

We can fine-tune our alerts to reduce false positives or low-priority alerts. It reduces the time our admins spend on responding to alerts by one or two hours weekly. We can alter the policies, do geoblocking, and add certain applications and IPs to our allowed list. 

What is most valuable?

Splunk covers our cloud and on-prem environments. We were exclusively on-prem, but we are slowly moving into the cloud. Our developers can customize investigations by adding multiple interesting fields and aggregate those details in Enterprise Security by using the appropriate SQL queries.

We use Splunk's threat intelligence management feature, which provides insight into how business decisions can make an organization vulnerable to cyber attacks. All of these things fall under tactical threat intelligence. For example, it can tell us if someone is accessing our organization's API. 

We have integrated all our tools so that we can monitor any alert type, but we use Splunk primarily for investigations. We're ingesting audit, security, application, and Windows logs. Once we get an alert, we go to the tool and investigate further

Splunk uses the MITRE ATT&CK framework, giving us new tactics and techniques based on issues observed in other businesses and industries and helping us to address novel threats to our network. MITRE ATT&CK is highly useful. 

What needs improvement?

It's a little difficult to archive data in Splunk for longer than six to eight months. Integration is more challenging compared to other tools we've used, such as LogRhythm. 

Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process. 

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Splunk Enterprise Security
December 2024
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For how long have I used the solution?

We have used Splunk Enterprise Security for nearly a year. 

What do I think about the stability of the solution?

I rate Enterprise Security nine out of 10 for stability. Splunk is solidly stable. We've rarely experienced a crash requiring us to rebuild cases. 

What do I think about the scalability of the solution?

Our organization has around 1,000-1,500 groups, and Splunk works fine for us. 

How are customer service and support?

I rate Splunk support nine out of 10. Their support team is excellent. We schedule calls with them when we have issues. They typically rectify any problems in eight to 12 hours. At most, it will take a week to fix an issue. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with LogRhythm, and I think Splunk's interface is much better. It's more attractive and has a more interesting feel, so I think it makes things easy for our analysts.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. Splunk is useful for compiling all types of logs for investigation and monitoring purposes. I can recommend Splunk for people if they are comfortable with the deployment and integration. While integration is easier with solutions like QRadar or LogRhythm, Splunk is better for everything else. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1260045 - PeerSpot reviewer
Senior Analyst at a computer software company with 11-50 employees
Real User
Enables us to use rules to segregate data and restrict our clients from seeing each other's data
Pros and Cons
  • "Splunk's strongest suit is its user interface. We can integrate multiple solutions and adjust settings in the Splunk interface."
  • "Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model."

What is our primary use case?

We implement Splunk Enterprise Security for our clients. It's a security tool that centralizes data in one location, so we can gain some insights from it. We can also use it to create alerts. For example, let's say we want to find an incident in real-time, but we can't sit in a single place and stare at the screen. We can create alerts that send us an email notification or automate a response. 

How has it helped my organization?

Splunk helped us reduce our alert volume because we could optimize our risk-based user analytics. I estimate that we decreased alerts by around 20 percent. Splunk Enterprise Security speeds up security investigations.  

What is most valuable?

Splunk's strongest suit is its user interface. We can integrate multiple solutions and adjust settings in the Splunk interface. It's easy to manage multi-cloud environments because we can use rules to segregate the data and restrict our clients from seeing each other's data. Splunk has a lot of plugins and add-ons that provide a lot of information about our cloud and on-prem environments.

Splunk's MITRE ATT&CK framework is excellent, but I haven't used it for investigation. I'm primarily involved in implementation and development. Splunk Enterprise Security is solid detection-wise and faster than many other SIEM solutions. 

We already have an antivirus solution in our environment, so Splunk detects viruses based on that. Once the antivirus detects something, it generates an incident in Splunk that we can investigate. The detection time depends on a few factors, but we can detect a threat in two to five minutes under ideal conditions. 

What needs improvement?

Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model. 

For how long have I used the solution?

We have used Splunk Enterprise Security for more than three years.

What do I think about the stability of the solution?

Splunk Enterprise Security has gone through multiple versions, so the product is mature and stable. It's currently on version 9. 

What do I think about the scalability of the solution?

We can scale Splunk Enterprise Security horizontally or vertically. It isn't a problem. 

How are customer service and support?

I rate Splunk support 10 out of 10. Splunk has better support than other vendors I've worked with. It's better than IBM support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously partnered with IBM and used QRadar as our SIEM. Splunk is faster, and I like the look and feel better. If you are looking for the cheapest solution, some free open-source SIEM solutions exist. They can do many of the same things that Splunk can do but maybe not at the same scale. 

How was the initial setup?

One person can deploy Splunk Enterprise Security in 15 to 20 days, depending on the architecture. It takes less time to deploy on the cloud. The solution requires some maintenance. We need someone there to monitor it in case there are issues. Three people are responsible for maintaining Splunk. 

What's my experience with pricing, setup cost, and licensing?

Splunk costs a little more than other SIEM solutions. It would be nice if they could bring the price down a little. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Splunk Enterprise Security
December 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Devin Zayas - PeerSpot reviewer
SIEM engineer at Broadcom Inc.
Real User
Fantastic tool that we couldn't do our work without
Pros and Cons
  • "It has increased our business resilience. It's a top-of-the-line SIEM security product. It's the best tool for our security analysts which helps them do their job better. That then protects our company from adversary actors."
  • "I've never had too many issues with the stability. Years ago we had indexes crash but that was more on us. We didn't understand how to properly size Splunk."

What is our primary use case?

Our use cases are mostly for security and detection, basic use cases. It's always been a security use case. We never used it for observability or ITSI. 

Our analysts use it a lot.

What is most valuable?

I like that it's a review panel, you can see all of your alerts. Another valuable feature is that it integrates with other apps like UBA and SOAR. 

I also like the guided alert creation. The guided alert creation is useful, especially for new people who don't know CPL. 

It's a premium app, it's easy to use and intuitive. 

Enterprise Security has one pane of glass for all of our alerts. We still use the Enterprise Security page where we keep track of everything. 

It's very important to us that Splunk offers end-to-end visibility into our environment. It has the ability to identify any security events or if data is reingested, we'll get an alert for that. End-to-end visibility is very important for a mature security program.  

Splunk helped to ingest and normalize data. Anytime that we put data in, we always normalize the SIEM model. ES runs off of that so it helps us to dot our I's and cross our T's. It helps us to use our data effectively.

It has tools to reduce our alert volume. We get a lot of alerts. It's more of a tuning thing than anything that the app can help with. 

It provides us with the relevant context to help guide our investigations. It's really useful in that aspect. 

It hasn't reduced our MTTR. SOAR would do that. It has helped our mean time to detect. 

It has increased our business resilience. It's a top-of-the-line SIEM security product. It's the best tool for our security analysts which helps them do their job better. That then protects our company from adversary actors. 

What needs improvement?



For how long have I used the solution?

I have been using Splunk Enterprise Security for about five years. 

What do I think about the stability of the solution?

I've never had too many issues with the stability. Years ago we had indexes crash but that was more on us. We didn't understand how to properly size Splunk. If you work within the required parameters, it's stable. 

How are customer service and support?

Their support is great. I've never had any issues with them.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was pretty straightforward unless you add a search head cluster. Then it becomes a lot more complicated very fast. Other than that, it's not too bad. It's pretty simple and intuitive. I've done it before and it's not difficult especially if you have the docs to help you. 

What was our ROI?

I can't speak to the dollar amount but we see ROI in the way that it helps the analysts to better do their work. It helps keep track of things and having one pane of glass for all things data. 

What other advice do I have?

I would rate Splunk Enterprise Security a nine out of ten. It's a top-of-the-line product. It allows analysts to do their jobs better. It's a single pane of glass. It's a fantastic tool that we couldn't do our work without. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2499738 - PeerSpot reviewer
Cybersecurity Specialist at a manufacturing company with 10,001+ employees
Real User
Identifies threats with the help of features like correlation searches
Pros and Cons
  • "Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way."
  • "Resource usage can probably be described as an area with shortcomings in the product where improvements are required."

What is our primary use case?

I have used the solution in my company since I was an admin for Splunk. Most of the people involved in the use cases associated with the product are those in the SOC team.

How has it helped my organization?

The tool has helped us to identify and analyze the possible threats. The product helps identify threats and do further investigations.

In terms of the benefits I have seen from using Splunk Enterprise Security, I would say that we are still working on implementing Splunk tools.

What is most valuable?

The most valuable feature of the solution is correlation searches, which allow you to easily find threats and other such areas.

It is really important that Splunk Enterprise Security provides end-to-end visibility into our company's environment, as it can help save time and make the response faster.

Splunk Enterprise Security has helped improve our organization's ability to ingest and normalize data with the use of data models and Splunk CIM.

The tool has helped reduce our company's alert volume as the identification process is fast.

Splunk Enterprise Security provides our company with relevant context to help guide our investigations. Any incident can be resolved in a minimal amount of time than expected, and we can get more information about such incidents. It can be resolved mostly on the same day and even in a few hours.

Splunk Enterprise Security helped reduce mean-time resolve. It has also helped improve our organization's business resilience. Considering the tool's ability to predict, identify, and solve problems in real-time, I would say that it keeps our company safe.

Splunk's unified platform helps consolidate networking, security, and IT observability tools. I cannot provide too many details because I am not working directly on the analytics part.

What needs improvement?

I think in the near future, we want to have Splunk Enterprise Security complemented with Splunk SOAR because we have been checking the administrations. It is pretty cool, considering the things that you can do with Splunk Enterprise Security and Splunk SOAR together.

Resource usage can probably be described as an area with shortcomings in the product where improvements are required.

Our company just saw the latest version of the tool here in the Gulf. I am not sure, though, about it because what Splunk showed us was really impressive.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years. My company is a customer.

What do I think about the stability of the solution?

It is a stable solution. At my company, there are two Splunk admins. Splunk is so stable that though there are two Splunk admins in the company, nobody complains that something is not working. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way.

How are customer service and support?

The solution's technical support offered to users could be much more. At times, I get answers related to Splunk from the support team, which I feel are available on Google. I rate the technical support a seven or eight out of ten. I feel that sometimes the tool's support team uses Google to provide me with answers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

It was harder to get it working and configured correctly in the past. Things have changed a lot since the first version of the tool was released. I honestly feel comfortable anytime the tool releases something new to be deployed or if there is a new upgrade.

The solution is deployed on an on-premises model. I use the cloud services offered by Azure and AWS.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is not a cheap product, but I think it is worth every dollar that you pay.

What other advice do I have?

Considering that the initial configuration is difficult, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2499192 - PeerSpot reviewer
Senior Information Systems Security Analyst at a manufacturing company with 5,001-10,000 employees
MSP
Provides impressive end-to-end visibility into our environment
Pros and Cons
  • "The end-to-end visibility into our environment that Splunk provides is impressive. We just need to use it better."
  • "I would like more assistance with use cases and help with teaching us how to use it once it's installed."

What is our primary use case?

Our primary use case is for detected malware. 

What is most valuable?

The end-to-end visibility into our environment that Splunk provides is impressive. We just need to use it better.

We are a small team. For us to look at all those logs ourselves would be difficult. There is some decent insight into what's going on. It's just a matter of actually utilizing that data and taking action on it. 

We would probably see more time savings if we used Splunk more. 

We're an on-prem network. During the installation, we found several issues that we should look into. We just need to utilize more.

Splunk has shown us some gaps where we need to ingest and normalize data, and we have built those gaps.

Splunk Enterprise Security provides us with context to help guide our investigation. It's a starting point to actually look at the logs and figure out what we need to look into. It's useful. 

It helped to consolidate networking security and IT observability tools. We use Splunk in general a lot for operations, and then we've been able to build dashboards.

For how long have I used the solution?

I have been using Splunk Enterprise Security for two years. 

What do I think about the stability of the solution?

The stability is pretty good. It's fairly stable. I haven't had any issues with it so far.

How are customer service and support?

Splunk support is difficult for us. There are gaps in the network. I work for a government entity so getting a classified rep to come out is difficult. 

I would rate their support a five out of ten due to their availability and talent. 

How would you rate customer service and support?

Neutral

How was the initial setup?

It took what took us a while to groom all of our data correctly so that it worked well with ES. That took two weeks. As far as the finish, there's definitely room for improvement.

I would like more assistance with use cases and help with teaching us how to use it once it's installed. 

What about the implementation team?

We deployed through professional services. 

Which other solutions did I evaluate?

We're a young team so we're still evaluating processes. We already had Splunk Core. It was already installed when I started working here. I was part of the installation team when they deployed Splunk Enterprise Security.

What other advice do I have?

I would rate Splunk Enterprise Security a five out of ten because I'm still figuring it out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Focused ops analyst at Navy Federal Credit Union
Real User
Top 20
Has the best search capabilities by far
Pros and Cons
  • "I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have."
  • "There's been a big push for SBC compute over the ingestion model, which will hamper us."

What is our primary use case?

We use the solution for monitoring and detection and for threat hunting.

How has it helped my organization?

On the threat-hunting side, we can easily hunt down what we're looking for because Splunk's language parses the data coming in and allows us to utilize it to filter down through the data we need.

What is most valuable?

I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have. It's helpful for doing an investigation, whether that's an incident response or threat hunting.

It is important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. That way, we can see where the data is throughout the entire process, depending on where we are in the incident.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

Splunk Enterprise Security has, by far, the best search capabilities. It ties that into alerts and notables, allowing you to refine what you want to see in your data.

What needs improvement?

There's been a big push for SBC compute over the ingestion model, which will hamper us. We're trying to increase our search counts with things like risk-based alerting, and I think that change will hinder our process.

For how long have I used the solution?

I have been using Splunk Enterprise Security for eight years.

What do I think about the stability of the solution?

Splunk Enterprise Security is a stable solution.

What do I think about the scalability of the solution?

Splunk Enterprise Security is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

I think we recently switched to the SVC pricing compared to the ingest pricing. I don't know if that was the right move for us.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vikas Dusa - PeerSpot reviewer
Cyber Security Trainer and Programmer at Freelancer
Real User
Top 5Leaderboard
Quickly identifies threats, secures our environment faster, and reduces alert volumes
Pros and Cons
  • "The Splunk queries are valuable."
  • "I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk."

What is our primary use case?

We use Splunk Enterprise Security to teach our students about security awareness in a more positive way. We can show them how these tools work and the benefits they bring. This will help them understand the importance of using Splunk Enterprise Security, not just for our clients, but for ourselves as well.

How has it helped my organization?

The Splunk dashboards are user-friendly.

I would rate Splunk's threat topology an eight out of ten. The threat topology provides a complete map so we can investigate security incidents quickly.

To effectively utilize Splunk for malicious activity analysis, a comprehensive understanding of the different event types and their functionalities is crucial. This involves examining specific events associated with potential malware, such as changes in system behavior. By gaining clear visibility into these events, we can identify the malware's goals within our environment and stop it.

Splunk helps us detect threats within three minutes.

We realized the benefits of Splunk within eight months. Splunk Enterprise Security helped secure our environment faster than other security solutions.

Splunk has helped reduce our alert volume.

What is most valuable?

The Splunk queries are valuable. There are a lot of query options available in Splunk compared to Sumo Logic.

What needs improvement?

It is difficult to monitor multiple cloud environments using Splunk.

I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk.

As the number of environments monitored by Splunk increases, the resource demands also grow, potentially slowing down the system.

Splunk's threat intelligence system gets a seven out of ten. There are frequent delays in updates, which can take up to three months for Splunk to make available.

For how long have I used the solution?

I have been using Splunk Enterprise Security for one year.

What do I think about the stability of the solution?

I would rate the stability of Splunk Enterprise Security ten out of ten.

The resilience is good. I have not faced any issues.

What do I think about the scalability of the solution?

I would rate the stability of Splunk Enterprise Security nine out of ten.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. Splunk provides wonderful documentation to help with the deployment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is priced lower than competitors.

Splunk Enterprise Security is a good choice for startup companies because of the lower cost.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

Maintenance is required to address the false positive alerts.

I recommend Splunk Enterprise Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Kutay KOCA - PeerSpot reviewer
Cyber Security Analyst at Clarusway
Real User
Top 10
Is user-friendly, can easily monitor multiple environments, and reduces alerts
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is website activity monitoring."
  • "While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive."

What is our primary use case?

We use Splunk Enterprise Security to monitor our network environment for abnormal activities and threats.

How has it helped my organization?

We easily monitor multiple cloud environments with Splunk Enterprise Security.

Insider threat detection helps our security posture.

I use the threat intelligence management feature whenever I do a threat analysis.

When Splunk detects breaches and malicious activities it notifies our IT team so they can analyze the notifications and respond accordingly.

Splunk has helped our organization by allowing us to gain valuable insight through the analysis of large datasets.

The customizable dashboards are user-friendly and visually appealing.

It has helped reduce our alert volume.

It has helped speed up our security investigations.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is website activity monitoring.

What needs improvement?

While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive.

For how long have I used the solution?

I have been using Splunk Enterprise Security for around five months.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

How are customer service and support?

We frequently connect with the support team to review our options. They resolve our issues quickly.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use IBM QRadar but Splunk Enterprise Security is more functional and user-friendly.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is expensive.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten.

For someone who wants to use the cheapest solution, I would tell them that this is the best solution and worth the cost.

I recommend Splunk Enterprise Security to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.