What is our primary use case?
My main use cases for Splunk Enterprise Security include supporting production changes, which helps us ensure that we are not going to break the business from a DLP engineer standpoint. From an investigations and operations perspective, it allows us to look into all activities done by any individual, such as which emails they sent or what kind of data they have in their folders. We have logs coming from data at rest and data in motion channels, and all this combined is quite helpful for insider threat and data loss prevention activities.
One of the use cases I leverage Splunk Enterprise Security's dashboards and visualizations for is looking into risky applications. Since we manage the web side, we look into emerging AI applications in the market. Splunk Enterprise Security provides access to logs that show which category of websites are being accessed and what those are. We can see that in a search, yet visualizations dashboards enhance this representation. Instead of writing an SPL every time, any team member can go into a dashboard, input the application name they're interested in, and access all relevant details. These are some use cases, and you can continually build your own with Splunk Enterprise Security providing the platform for those developments while limiting access to only those who need to see the information.
How has it helped my organization?
Splunk Enterprise Security plays a role in our organization's strategy to combat insider threats and advanced persistent threats by allowing us to examine how users are affected and the various egress points they are hitting. From my perspective, this is essential as I work in a specific area within cybersecurity.
What is most valuable?
As a DLP Engineer and Assistant Vice President at a US bank with about 50,000+ employees, I manage the Data Loss Prevention tool, configurations, and deployments. We work across the globe in multiple regions and work on multiple different kinds of tools. Splunk Enterprise Security is leveraged quite heavily to support our DLP functions by creating SPLs for our DLP operations. We also create dashboards and reports that are required, where Splunk Enterprise Security is the single point of connection that allows us to send all the logs across and use the data as we need and see fit.
Due to my role, I have limitations on what I can do in Splunk Enterprise Security, yet for whatever access I have, it's been a very useful tool for detections and investigations. From a DLP standpoint, we look into enabling blocking, and we want to make sure that we are looking into what's happening there and how many people would be affected. Splunk Enterprise Security gives us access to that data, while the DLP platforms themselves provide data too, however, Splunk Enterprise Security's integrations with various inputs from identity and asset management create a single point for all information.
I appreciate the statistics feature of Splunk Enterprise Security since it helps showcase numbers to management. While we can share a long spreadsheet, that's not a good way of sharing data. Although we still share spreadsheets, having statistics, visualizations, and dashboards to showcase security benefits is much more effective.
Any new tooling we bring in and adding that data set helps create much richer data. Different integrations enhance our ability to find the right context for threat analysis and insider threat analysis.
I don't have any metrics regarding how Splunk Enterprise Security has helped reduce our team's average mean time to detect. However, I can think of the practical aspect: we have four different tools with their alerts. When we go into each of those tools, we can see what a user has done. With Splunk Enterprise Security, we can just pop in an SPL, search for the user, and find all the details from different sources in one spot, making it much easier to dive into investigations.
What needs improvement?
I have many good ideas for how Splunk Enterprise Security can be improved. Our Splunk team attended a session, and it was really good. I see that AI integration would assist analysts in seamlessly looking into data without relying on engineers to write an SPL. With AI integration, they can search different kinds of data that they have access to. The UEBA side looks good, and the Splunk Enterprise Security UI indicates that we are on the right path. I look forward to using and sharing what I've learned with my team regarding different tools in Splunk Enterprise Security that we can leverage to improve processes, provided they are not already using them.
One major return on investment for using Splunk Enterprise Security, from my perspective, is the feedback I provided to the product research team about creating a UI that helps specific team members extract value from the platform. For instance, if a DLP operations analyst accesses the platform, it should guide them to navigate predefined content for their role. That's something I've already mentioned to them, and I'm eager to see what happens next. Currently, it's a blank slate where users can explore, which is good, however, some people might need a push. Training can either be done from start to finish, or with AI integrating everywhere, users could ask questions that would return answers, from creating an SPL to providing results.
For how long have I used the solution?
I have about ten plus years of experience in IT and security. The last seven years, I've been focused on data security. I've worked on probably more than seven DLP platforms, data loss prevention platforms. And from what I've seen, almost all these companies that I work with, a lot of them leverage Splunk.
What do I think about the stability of the solution?
I am happy with Splunk Enterprise Security's stability and reliability so far. I haven't seen any drawbacks, although sometimes the search takes a while to return results. That's often due to how I design the search, not the platform's fault. I have fantastic team members who assist me with specific SPLs, which makes it easier. It's just about navigating and understanding the right way to do it.
What do I think about the scalability of the solution?
Splunk Enterprise Security scales well with the growing needs of our company. We have a massive team that supports this, with an amazing team managing all the work around Splunk Enterprise Security ingestions. I keep hearing that the use cases are increasing, and we look forward to what more comes in.
Which solution did I use previously and why did I switch?
Before adopting Splunk Enterprise Security, we did not use any other solution to address similar needs in our company.
What other advice do I have?
I know that our SOC team does use Splunk Enterprise Security to prioritize and investigate high-fidelity alerts, however, I'm not sure how it helps them specifically. I can say that many different teams in the business use it very heavily.
We do utilize UEBA in our company, yet not Splunk Enterprise Security UEBA from my understanding. I'm not part of those teams, so I wouldn't have an answer for how it specifically functions.
I would rate Splunk Enterprise Security a ten out of ten.
I advise other companies considering Splunk Enterprise Security to recognize that it is utilized by massive companies and is more practical. I would suggest finding what works for their environment and evaluating all related costs as those are important factors. Overall, Splunk Enterprise Security delivers, which is what truly matters.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.