Splunk Enterprise Security Reviews

My main use case for Splunk Enterprise Security is incident response.

The feature I appreciate the most in Splunk Enterprise Security is the case management, although I have more critiques for the case management than favorite features. Having case management in Splunk Enterprise Security is something I appreciate since we needed a way to centrally manage all of our incidents. 

Having case management in Splunk Enterprise Security has really benefited our organization.

To improve Splunk Enterprise Security, I would suggest allowing third-party SOAR solutions to work with it. The most significant challenges I face when using Splunk Enterprise Security for advanced threat detection include the user interface, which isn't terribly intuitive, and it has been a process to get people to adopt it and use it as much as they should.

The user interface feels clunky to navigate and interact with in Splunk Enterprise Security compared to other case management solutions where it feels easier to use at a high level. In Splunk Enterprise Security, the way you click through everything, attach stuff, and interact with other analysts feels cumbersome, with a lot of digging required to get into things; not everything is just one click away—things are usually three clicks away. 

The process of extending the usage of Splunk Enterprise Security is still bumpy; the user experience is really the challenge there, as many of our analysts complain about its difficulty for day-to-day use.

I have been using Splunk Enterprise Security for about three years.

I have not experienced any downtime, crashes, or performance issues with Splunk Enterprise Security. Although we occasionally receive emails from Splunk about performance issues, they are typically resolved quickly, and the system appears to be running smoothly.

Splunk Enterprise Security scales effectively with the growing needs of my organization and there are no issues.

I evaluate customer service and technical support as great; our support team is fantastic, and we have regular cadence with our support teams and our representatives.

Before adopting Splunk Enterprise Security, we were using several different SIM products to address similar needs, but I disliked them all; none of them really worked and they all crumbled under the ingest load. 

One product required us to completely sever logs since it couldn't compute; it was pretty bad. Splunk Enterprise Security is probably one of the first products that actually could handle all the ingest and do all the correlation without crumbling under its own weight.

I would describe my experience with deploying Splunk Enterprise Security as easy, mainly because we use the cloud version; since it's Splunk Cloud, we didn't have to do much to deploy it, and we don't do a deployment in the cloud—it's managed.

I have a team that customizes, develops, tests, deploys, and refines detections in Splunk Enterprise Security; I don't do that personally, so I cannot talk extensively to that process, however, we go through a process to do that and I haven't heard many complaints about it.

I have seen a return on investment with Splunk Enterprise Security. Incident response, along with triaging and increased efficiency, has been a notable example of return on investment.

It would always be great if Splunk Enterprise Security was cheaper; we definitely hit limits frequently with our ingest. I'm planning to explore the SVC model soon to see what that looks like. We're able to get what we need with what we have and can afford, so I'm satisfied.

We do not purchase this product on AWS Marketplace; instead, we get it directly from Splunk, or we go through a VAR.

My advice to other organizations considering Splunk Enterprise Security is to make sure you understand all the functionality of it, not just what they show you, but also the integration points; understand the automation side of it and get a good holistic understanding before making a decision. 

On a scale of one to ten, I rate this solution a seven out of ten.

I work with Splunk as a service provider as well as a customer because we use Splunk internally.

This is used to run the Security Operation Center to conduct 24/7 monitoring for any security alerts and incidents for our use cases and use cases for our clients.

We do use some disparate security products that integrate or import data into Splunk. We have integrated Splunk with many threat intelligence sources, including external threat intelligence sources. We have a direct Splunk integration with CrowdStrike, and we have many other integrations with Splunk itself.

We have integrated Splunk with many log sources, including firewalls and other devices. From those firewalls and log sources, we have configured alerting in our Splunk environment. This helps us in detecting and alerting any security incidents.

Splunk Enterprise Security's biggest benefit is the ecosystem itself. It has many connectors and plugins built-in, which provides all those capabilities as part of its ecosystem.

I have a very positive impression of the process for customizing, developing, testing, deploying, and refining detections in Splunk Enterprise Security. The alerting part does support our SOC.

Splunk Enterprise Security's biggest advantage is the ecosystem. The large ecosystem can detect threats from a variety of devices, including firewalls and antivirus software. Because Splunk Enterprise Security has many built-in rules for detection already, I do not write many playbooks from scratch. Splunk Enterprise Security has many detection rules that are already provided, which helps me get started on threat detection faster. This is due to two primary reasons: the large ecosystem, by which Splunk can integrate with many varieties of devices, and Splunk Enterprise Security, which has many built-in rules that help me detect threats.

It helps me predict, identify, and solve problems in real-time, which helps me detect threats in real-time and then take action faster. Because of this, any security incidents can be prevented.

There are two parts to consider for areas of improvement. One, especially after the Cisco acquisition, is from a pricing point of view. From a pricing perspective, the costs have become higher, as I understand from our procurement team. The other area is from a support perspective. Support has declined, but it is starting to improve again, though it still could be better.

I have used Splunk for eight years.

I find the installation part quite straightforward.

There is no quantification of time-saving or money-saving benefits of Splunk because it is more focused around threat detection itself.

It is worth buying the product, definitely, because no other vendor supports the kind of integrations that Splunk supports, even though the price is a little on the higher side.

The biggest piece of advice I would say to people looking to use Splunk Enterprise Security in the future is to check the compatibility with the ecosystem of products they are using within the enterprise or within their own business, and see if it is supported by Splunk Enterprise Security. Because if they use a firewall which is not supported by Splunk Enterprise Security, then it will become a challenge in detecting any threats on the firewall because the logs cannot be ingested or consumed by Splunk Enterprise Security. The most important thing is to check their ecosystem and whether Splunk Enterprise Security supports logs from their ecosystem. I rate this product an 8 overall.

As a threat detection engineer, my main use case for Splunk Enterprise Security is to create content to find anomalous activity in our environment. Splunk Enterprise Security, via the content management interface, allows us to create correlation searches, take advantage of summary indexes where we can correlate multiple findings per host, per user, whatever anchor point you want to use, and get those alerts to our analysts in a timely manner, where they can be triaged based on alert severity and criticality.

The notable feature of Splunk Enterprise Security, which in version 8 is going to be called "findings," is the ability to send notables, and all the actions that can be chained with the notable when you actually have a hit or a finding.

The ability to quickly automate detections based on alerts or intelligence that we operationalize in the environment benefits my company, as we get that alert sent to the appropriate parties and put in front of the analysts quickly, allowing for triage and the ability to group the alerts together instead of just always looking at a single finding.

Splunk Enterprise Security can be improved by addressing the content management interface, which is very outdated, slow, and clunky; sometimes we think things are saved and they haven't. Being able to edit saved content and saved searches in batch, such as when you have a log source and a field changes, is a pain point right now since you have to go in and basically update all of them unless you do some kind of Eval on the ingestion side; that's probably the biggest pain point with it right now.

I would assess the stability and reliability of Splunk Enterprise Security as very reliable and very stable.

Splunk Enterprise Security scales very well with the growing needs of our company, although there are definitely some things that are behind the times, such as some of the limitations out of the box on KV Stores, lookups, and some of the commands, the MV line of commands and some of the limitations there. Hopefully, with the advent of all the cool AI and ML capabilities coming down in the 8 series, many of those limitations will be eliminated.

Regarding customer service and technical support, I don't generally submit support tickets, however, I have on a few occasions. It's usually our Splunk engineering team.

We have bimonthly meetings with our account representatives, and we have some sort of on-call technical staff that are assigned to our company and our contract, and they've all been excellent; wonderful people to work with.

Positive

Prior to adopting Splunk Enterprise Security, I used another solution that does similar things, and over the course of my career, I've used a couple of different solutions, peer solutions with Splunk, but Splunk Enterprise Security is the best.

It really comes down to the versatility and how powerful it is; I have never worked with another platform where I can do as much for as many teams, not even just security, which is my primary focus, and the value that you can get out of it, I've never seen a platform that versatile.

From my point of view, the biggest return on investment when using Splunk Enterprise Security is keeping our company safe.

The advice I would give to other companies that are considering Splunk Enterprise Security is that if you've never used Splunk, it can be a little daunting at first, learning a new language, Splunk SPL. That said, it's worth it.

The cycle time that's going to be taken in training and upskilling, once your staff is familiar with that, and you don't even have to do a lot of training, just a couple of the basic classes from Splunk University to get proficient, it's going to open a lot of doors.

On a scale of one out of ten, I rate Splunk Enterprise Security a nine out of ten.

Splunk Enterprise Security is mainly used for detecting and monitoring log analysis, threat detection, and incident investigation. It is primarily used for failed login detection where multiple login failed attempts occur from the same source IP. Brute force attacks are another common use case. Splunk Enterprise Security use cases can be extended through visualization on data dashboards, setting incident triage, and Windows event log analysis in SOC environments. I use it from a SIEM perspective in my organization.

The best features of Splunk Enterprise Security are that it is the leading platform in cybersecurity right now in SOC environments. Business resilience is very useful for real-time monitoring and investigation, which improves our business resilience.

The AI-driven detections have improved the accuracy of my investigations significantly. I have worked with two other SIEM tools: Wazuh and Azure Microsoft Sentinel. Compared to both, Splunk AI is very good. When we mark an alert as a false alert, Splunk Enterprise Security automatically detects it as a false positive. Whenever another similar alert comes through, it automatically takes action, so we will not get that alert on our dashboard again. It automatically handles false positive alerts, preventing clutter on our dashboard.

It has reduced my mean time to detection (MTTD) by about 30 percent and my mean time to resolution (MTTR) by about 40 percent. Our SLA has reduced from fifteen minutes to ten minutes, which is very helpful because we are raising alerts within ten minutes.

Risk-based alerting provides significant value. When we raise an alert, we provide the incident classification as either true positive or false positive in Splunk and also in the ticketing tool. If an alert is a false positive, Splunk's AI takes care of this and tells us whether we want this alert to show to the SOC team or not. The decision depends on AI analysis.

The assessment of the threat topology and the MITRE ATT&CK framework in Splunk shows that Splunk already maps MITRE ATT&CK with incidents. Whenever an alert comes, the AI configures it to that framework. For investigation purposes, I check the process tree to see how the alert originates and where the malware is going to end. This is very good for threat investigation.

Splunk Enterprise Security has become at least forty to fifty percent faster at detecting threats compared to Azure Sentinel. It is very fast for detecting alerts.

It has contributed to the reduction of analyst burnout and fatigue because it reduces our alerts. If we raise an alert on Splunk, it takes care of them through AI. False positive alerts will not show up, preventing mess for our team. Our threat hunting team and forensic team handle the true positive alerts, while false positives are automatically taken care of by AI.

When comparing Splunk with other vendors, I find that Splunk use cases have more power to detect alerts. Azure Microsoft Sentinel has inbuilt over two hundred use cases analytics for their team only, and we cannot create more customized use cases. In Splunk, we can create additional customized use cases, plus there is AI for detection. If we miss some use cases for any logs or events, AI takes care of it and creates its own use case, showing alerts for us. The dashboard is also very user-friendly compared to both.

Areas that have room for improvement in Splunk Enterprise Security include user access. When we give access to a new user, it becomes difficult for them to log in and understand the interface. It would be beneficial if there is a demo for L1 users. I also see improvement needed in integration. Currently, we have to manually integrate devices, but I would like AI to take care of it, similar to how SentinelOne operates. This would make the process smoother.

My experience using the solution has been two years.

Stability-wise, Splunk Enterprise Security is very good. I have not experienced any significant performance issue or downtime.

I rate the scalability of Splunk Enterprise Security as an eight. It depends on how stable and scalable you manage Splunk Enterprise Security for your organization.

I rate the technical support of Splunk Enterprise Security as a three. I find it not good because whenever I raise a ticket, they take a very long time. Even if I call the toll-free number, tickets are pending.

I have worked with two other SIEM tools: Wazuh and Azure Microsoft Sentinel. The AI-driven detections have improved the accuracy of my investigations significantly compared to these solutions.

It is very easy to deploy Splunk Enterprise Security compared to both other SIEM tools. Splunk connector is very easy to set up.

The time it takes to install depends on whether we are installing on a Windows or Linux machine or the size of the organization. For a moderate-level company, it usually takes around five days to install everywhere the connectors and endpoints.

When it comes to upgrading Splunk Enterprise Security to version eight point zero, I have a team that handles the upgrade, and it is basically easy to upgrade the version.

Combining SIEM, SOAR, and UEBA into a single interface has improved my operational efficiency significantly. Before we integrated SOAR, we usually took fifteen minutes to raise SLA alerts. For analysis, L1 would take ten to twelve minutes to decide if they wanted to raise an alert or not. With SOAR, we have predefined playbooks, so if any inbound connection happens from a malicious IP, it automatically blocks on the firewall. We handle most alerts through SOAR now, which allows us to focus on the more significant incidents like malicious attacks, effectively reducing our response time.

Regarding the pricing of Splunk Enterprise Security, I would say it is very expensive for our organization compared to the two others. Wazuh is open-source, and for SentinelOne, we are a partner with Microsoft, but Splunk has a high cost for setup, which is based on the EPS count and storage.

When comparing Splunk with other vendors, I find that Splunk use cases have more power to detect alerts. Azure Microsoft Sentinel has already inbuilt over two hundred use cases analytics for their team only, and we cannot create more customized use cases. In Splunk, we can create additional customized use cases, plus there is AI for detection. If we miss some use cases for any logs or events, AI takes care of it and creates its own use case, showing alerts for us. The dashboard is also very user-friendly compared to both.

My main use cases for Splunk Enterprise Security include finding out excessive login failures, any compromised accounts, any compromised emails using phishing tactics with Proofpoint, network anomalies, User Behavior Analysis, and detecting rogue assets.

I appreciate the Identity and Assets framework the most, as well as the threat analysis framework. Those are my two favorites in Splunk Enterprise Security, along with correlation searches and the entire incident response workflow.

The Risk-Based Alerting in Splunk Enterprise Security is a great addition to our team, as it correlates data from different sources and adds scores to users or systems, allowing us to make decisions based on risk scores assigned to assets or identities.

Splunk Enterprise Security dashboards communicate our security posture and risk score to executives, including major contributing risk factors, key performance indicators (KPIs), and key risk indicators, which help us make informed decisions about future focus areas.

Splunk Enterprise Security helps our team save time by performing correlation searches automatically, eliminating the need for manual searches. We also utilize SOAR for taking automated remediation responses.

To improve Splunk Enterprise Security, I suggest incorporating more AI features for faster remediation and enhanced responses, allowing users to build more correlation searches quickly. Regarding improvements in Enterprise Security, I believe the incorporation of AI would enable Splunk users to spend less time on building correlation searches while still gaining productive ideas.

I have over eight-plus years of experience working in the IT sector, with six-plus years of experience collectively working on security and Splunk-related tasks.

I would assess the stability and reliability of Splunk Enterprise Security at 90%.

The scalability of Splunk Enterprise Security is impressive, as you can scale it to any size and make various types of data readable, although event types and tagging are necessary for optimal performance.

Customer service and technical support for Splunk Enterprise Security are great; they respond quickly and handle our cases efficiently whenever we require assistance.

Positive

I used Splunk Enterprise Security at my previous company yet have not used any different products since then, although I have some knowledge about platforms such as Elastic Search and QRadar.

The challenges with deployment are the fine-tuning and some of the correlations, such as where the data is not normalized. And that's why the CIM module has been great so far.

The biggest return on investment with Splunk Enterprise Security lies in the time and effort it saves due to its built-in features, datasets, and pre-built dashboards, providing us with visibility across different data sources.

My advice for other companies considering Splunk Enterprise Security is that if they're looking to enhance their security visibility or establish a security operation center, this tool is an excellent starting point, and they can scale and automate processes using SOAR effectively.

On a scale of one to ten, I rate this solution an eight.

My main use cases for Splunk Enterprise Security are mostly for SOC, detection engineering, and incident response.

Splunk features benefit my organization as we can use it for any custom needs. That's the biggest benefit of getting it. It doesn't matter what team has what kind of requirements. There's a possibility through Splunk's back-end that we can customize it and make it work.

The features of Splunk Enterprise Security that I appreciate the most are its flexibility and scalability. 

I use disparate security solutions that integrate or import data into Splunk Enterprise Security. This integration supports my security operations, as one of the biggest advantages is that Splunk Enterprise Security comes with many apps and applications out of the box through Splunkbase, and there's essentially a connector available for any log source imaginable.

I find the process of customizing, developing, testing, deploying, and refining detections in Splunk Enterprise Security pretty straightforward overall. There's a lot of out-of-box content that can be leveraged and many features available to ensure all configurations are working as expected.

My organization uses risk-based alerting in Splunk Enterprise Security. It supports our SOC by significantly reducing the alert count and allowing analysts to focus on what matters most.

My SecOp team's remediation time for security incidents with Splunk Enterprise Security is definitely faster than other solutions.

I am utilizing new threat detection features in Splunk Enterprise Security, specifically the Assets and Identity Framework and risk-based alerting. These features have improved efficiency and helped reduce false positive counts.

Splunk Enterprise Security has helped improve my organization's business resilience. The flexible pricing models allow us to pick and choose, and I can easily see how different business units are consuming Splunk Enterprise Security, thereby distributing the cost within the organization.

I have recently expanded my usage, and the process was smooth.

Splunk Enterprise Security can be improved by having more focus on the data health monitoring aspect, which will definitely be helpful. A good out-of-box application that can help monitor if the data feeds are feeding in properly or if there is any drop will really help make life easier.

I have been using Splunk Enterprise Security for six years now.

I would assess the stability and reliability of Splunk Enterprise Security in terms of downtime, crashes, and performance issues, as there are no issues with the availability of the platform since it's cloud-based.

Splunk Enterprise Security scales with the growing needs of my organization as it's highly scalable. As the organization grows, Splunk Enterprise Security can also grow.

I would evaluate customer service and technical support as good.

Positive

I was mostly using Splunk Enterprise Security.

I would describe my experience with deploying Splunk Enterprise Security as time-consuming. It definitely needs some planning and time to ensure that everything is set up and configured properly.

I have seen return on investment with Splunk Enterprise Security.

Im not on the licensing side. 

The most significant challenges I face when using Splunk Enterprise Security for advanced threat detection are that it takes some time to get the hang of the platform, and it has a slight learning curve associated with it. Other than that, I have no complaints.

The advice I would give to other organizations considering Splunk Enterprise Security is to try it out and see if it fits their requirements. It's highly flexible, highly customizable, and can scale according to needs.

On our rating scale, I give Splunk Enterprise Security an eight out of ten.

I am still working with Splunk Enterprise Security. We are a reseller of Splunk Enterprise Security, providing it to our customers.

On a daily basis, we use Splunk Enterprise Security for advanced threat and ransomware detection, providing it to our customers for threat detection and ransomware detection, as well as for detecting insider threat anomalies and for continuous monitoring and log analysis.

We provide Splunk Enterprise Security both internally as we are an MSSP, managing our customers and our internal operations.

Splunk Enterprise Security Essentials has contributed to a reduction in analyst burnout or fatigue by addressing the issue of receiving thousands of alerts, with nearly half being false positives, which creates a psychological burden and desensitizes analysts to warnings.

The integration of threat intelligence directly into our TDIR workflow helps us identify false IOCs based on external data, normalizing and correlating it with our internal networks, with Splunk Enterprise Security operationalizing TI feeds through highly structured workflows that manage multiple threat feeds effectively.

Over the course of using Splunk Enterprise Security, it has helped us grow our business and attract more clients due to its low mean time to respond and various analytic engines that help us address threats daily, resulting in positive customer feedback and satisfaction.

The most useful features of Splunk Enterprise Security are the data handling, schema flexibility, correlation rules, threat detection engines, and log search capability, which makes it easy to find logs among lots of data, as well as customizable dashboards and risk-based alerting, among other features.

These features are valuable because they help us daily find logs related to our customer requirements and provide reports based on that, making it easier to find data for devices such as networks and Windows.

The most benefits from using Splunk Enterprise Security are the drastic reduction in alert fatigue, rapid incident triage, the ability to find a particular log for specific devices, unified security workflows, data flexibility, instant mapping to security frameworks, and correlation rules, along with anomaly-based rule detection and threat hunting that help us on a daily basis.

These benefits are very important for my users, as they help us and our customers secure our infrastructure from unauthorized access and detect spoofing, phishing, and all types of attacks, allowing us to identify vulnerabilities and patch them before exploitation.

There is not much to improve in Splunk Enterprise Security, but points such as deep learning and writing complex queries can be time-consuming, and managing multiple correlation rules can become complex over time, especially with high volumes of log data that can affect performance.

I have been using Splunk Enterprise Security for almost three years.

Regarding stability, we have not faced significant challenges with Splunk Enterprise Security so far, though we have had some minor issues due to service failures, which were resolved without major threats. Its reliability is strong, especially after the visual redesign that helps prevent critical signals from getting lost.

I rate the scalability of Splunk Enterprise Security as nine out of ten based on my use cases and observations.

My experience communicating with technical support has been very good, as we quickly receive resolutions from them.

The AI-driven detections and assistance have improved the accuracy of my investigations.

Splunk Enterprise Security is very helpful in triaging and raising alerts before they reach SLA times, which helps us reduce the mean time to respond.

I estimate that we have reduced the mean time to resolve by around 40 to 70%.

Splunk Enterprise Security has helped reduce my team's average mean time to detect by around 50 to 70%, overall for threat detection and alert detection.

Regarding risk-based alerting, it helps us identify true positives and false positives, effectively eliminating alert fatigue; we rarely get false positive alerts, as RBA assigns a risk score to user devices and alerts analysts only when an asset accumulates enough risk score from different systems, exposing advanced persistent threats that traditional SIEM rules miss.

The threat topology or MITRE ATT&CK framework features help us easily identify unauthorized persons and attackers' tactics and techniques used to gain unauthorized access to our data center, making it easy to analyze active correlation rules and identify blind spots.

Splunk Enterprise Security helps us detect threats faster due to its advanced rule-based alerting and anomaly detection, allowing us to catch threats before they impact our services and servers.

I estimate that we can detect threats about 30 to 40% faster compared to traditional SIEM services.

I participated in the initial setup of Splunk Enterprise Security, working with numerous device installations in Wazuh and Splunk Enterprise Security, including network devices, servers, and cloud services.

To set up Splunk Enterprise Security, we need to install Splunk Enterprise Security on the server, share logs with the forwarder, and then receive logs from the forwarder.

I faced some challenges specifically with the AWS integration during the initial setup.

I did not participate in the decision-making process for Splunk Enterprise Security, but I highly suggested it for small businesses seeking a low-cost solution.

I did not have any other options besides Splunk Enterprise Security.

I consider Splunk Enterprise Security to be an affordable solution given the capabilities it offers; for organizations with predictable data environments wanting certainty in cost, it is a worthwhile investment. I rate this review as a nine out of ten overall.

I work with a couple of security solutions as well as devices. We have companies such as IBM, Splunk, QRadar, and many other SIEM solutions. I have worked with technologies such as DLP firewalls, proxies, file transfer solutions, and monitoring via security monitoring solutions. I am from a security analyst background.

Regarding Splunk Enterprise Security, we have both this product and Splunk as a SIEM solution with us.

Regarding Splunk's real-time capabilities, I have been using it from the monitoring perspective. We have been onboarding our customers over to the Splunk platform, gathering log details from the security monitoring perspective, and building alerts over the Splunk platform. It serves as a SIEM solution and SIEM provider by Splunk. Splunk is one of the most powerful SIEM platforms due to its flexibility, scalability, and advanced search capabilities as it uses the SPL language.

Splunk has interactive dashboards with cloud detection and cloud integration platform capabilities, having their own built dashboards which help to get all details with the VPC flows and AWS data, showing how much data has been thrown, what the detections and vulnerabilities are, and we can easily access that information.

From our security monitoring perspective, the most valuable features are the dashboards. Splunk has a wide variety of dashboards and widgets available so I can monitor ROI, MTTD, and MTTR, which are required to adhere to SLAs with respect to clients. Splunk Enterprise Security also has valuable features such as the Splunk Processing Language (SPL), enabling analysts to perform advanced threat hunting, incident investigation, and log analysis over massive data sets for longer durations in real time. It helps create custom detections and rapid investigation queries.

Splunk Phantom with automation setup helped us reduce MTTD and MTTR time significantly. The automation ensures that detections get automated and notified to customers quickly. We have been positively impacted with the Splunk setup regarding automation and detection.

Splunk detects threats in real-time using the Splunk Query Language and helps with reduced MTTD and provides higher efficiencies. AI facilitates generating investigation queries without manual crafting. Interactive dashboards assist with retention, allowing analysts to prioritize alerts and start investigations quickly. The SOAR helps automate alerts and manage ITSM incidents, reducing MTTD and MTTR. UBA adds visibility to abnormal behaviors of users, and we have detected impossible travel incidents in near real-time and contained unauthorized attempts.

Regarding Splunk Enterprise Security improvements, I think there should be licensing flexibility, including cost optimization for larger data volumes. Additionally, for new users, the SPL language can be difficult. Practical examples provided within the dashboards or the query sets of datasets should be presented.

Regarding the pricing aspect, more licensing flexibility is needed. Splunk provides licensing based on data volume. If data peaks are above average, extra charges can occur. This should be optimal based on averages.

I have been using Splunk Enterprise Security for three years.

Splunk Enterprise Security is stable. They have been pushing upgrades frequently, and this has remained stable as well.

Splunk has continuously helped in terms of any issues or outages, helping us troubleshoot and having troubleshooting calls on a priority basis. They act according to their severity tags.

We have been having positive ROI. Time spent on log analysis and threat detection is less, and centralized multiple security tools have improved analyst efficiency. We have reduced our MTTD by about fifty percent with real-time detections.

Splunk Enterprise Security has been helping us in terms of AI and detection quality. We have improved fine-tuning and reduced false positives. There have been no false positives in the environment, helping focus on true positives more.

Regarding risk-based volume, Splunk generates alerts based on risk and we focus on particular incidents. We have received positive feedback about RBAs helping with quick investigation and remediation. The Threat Topology helps with incident categorization and severity mapping. Minimal efforts bring content packs into production, requiring little fine-tuning.

I would rate this review a nine out of ten.

My main use cases for Splunk Enterprise Security are detections and incident response.

An example of how these features have benefited my organization is that risk-based alerting has transformed our ability to reduce the number of detections that we have, streamline our observability into risks and threats in our environment, and really focus our analysts on actual real problems, helping to remove the noise and false positives to a large degree. It frees us up to do actual work.

The features of Splunk Enterprise Security that I prefer the most are risk-based alerting, the new Mission Control, and the integrations that are coming into place between Mission Control and Splunk SOAR.

Splunk Enterprise Security could be improved by having better role-based access controls. We need to be able to better control who can do what, which people can be allowed to take certain actions, run certain playbooks, or view specific items, and separate things between teams.

I have been using Splunk Enterprise Security for about 8 years.

I evaluate customer service and technical support as fantastic. Technical support is some of the best that I've worked with.

I work with a lot of different vendors, and Splunk support is very responsive and capable. They have very knowledgeable people who can deep dive into the details and understand the inner workings of the platform without having to engage developers or back-end people all the time; they can just deal with it because they know what they're doing.

Positive

I have also used Google Chronicle and the Google SecOps platform. The factors that led me to consider a change included the lack of maturity in the other product and the maturity of Splunk. Google SecOps doesn't have anywhere near the capabilities of the Splunk ecosystem.

The search capabilities in Splunk Enterprise Security, and Splunk in general, are far superior to the search capabilities in Google's products. Their automation platform was extraordinarily immature. It doesn't have many of the basic capabilities that you would expect in an enterprise-class platform, and Splunk does have that. The Splunk capabilities were just vastly superior.

I would describe my experience with deploying Splunk Enterprise Security as fairly straightforward.  We have detection engineers who know what they're doing, and so learning the detection platform in Splunk Enterprise Security was quick for them to pick up. Even those who were not familiar with Splunk Enterprise Security to begin with were able to pick that up quickly.

I have seen a return on investment with Splunk Enterprise Security.

I would rate it an eight out of ten.

Many of my use cases for Splunk Enterprise Security involve integrating with our networks and systems to troubleshoot and streamline our capabilities.

One of the features of Splunk Enterprise Security that I really enjoy is the ability to have the scalability of the product and the moldability that's really customized to meet our specific needs. 

The flexibility of Splunk Enterprise Security is beneficial, and that feature, while a broad statement, is crucial in itself, as it allows us to design our own environments with the flexibility and malleability needed to function effectively.

Splunk Enterprise Security's Risk-Based Alerting or RBA has been really amazing. We're still new at it, however, it's definitely nice to be able to have those results at your fingertips instead of having to search what you need to.

Using Splunk Enterprise Security's dashboards to communicate security posture to executives is probably one of the nicest things that Splunk offers. Not everyone is as skilled with the inner workings of the system as we are in my industry, so being able to put a visualization on there is critical.

The ability of Splunk Enterprise Security to ingest data has been amazing for our threat detection. Combating insider threats and advanced persistent threats is an amazing feature of Splunk Enterprise Security, and it gives us the visibility that we need for those detections that other software doesn't have.

The stability and reliability of Splunk Enterprise Security is outstanding. It's a software and product that anybody can really pick up and use.

I'm not as familiar as I should be to answer how Splunk Enterprise Security can be improved, however, one of the improvement points that Enterprise Security could offer is on-prem training, the availability to have a Splunk representative come out to different sites and actually sit down with the organizations and help them understand.

I've been using Splunk Enterprise Security for about a year to a year and a half now.

I handle most things in-house, however, I evaluate Splunk Enterprise Security's technical support and service as outstanding based on the few times we've had to contact them.

Positive

My experience with deploying Splunk Enterprise Security is that the deployment process is pretty straightforward, especially once you have the certifications and you understand how the process works. I'd say it goes back to the training opportunities; some people are unfamiliar with it, so a little bit of support would be appreciated sometimes.

Splunk Enterprise Security has definitely reduced the amount of time that it takes us to detect and respond. I would say the percentage lowered by using Splunk Enterprise Security is around 25 to 30%.

I understand how the pricing, the setup costs, and the licensing of Splunk Enterprise Security work, however, I personally don't have knowledge of the numerical values.

I'd give Splunk Enterprise Security a rating of ten out of ten. 

My advice to other companies considering Splunk Enterprise Security is to just do it. Don't look at any of the competitors; Splunk, hands down, is the product that I would recommend to other companies.