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reviewer2499717 - PeerSpot reviewer
Engineer at a government with 10,001+ employees
Real User
Top 20
Provides a single pane of glass platform, but it needs a better and solid configuration guide
Pros and Cons
  • "Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different tools."
  • "It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide."

What is our primary use case?

We wanted the solution to enhance the SOC ability. We were having trouble with some of our data being SIEM-compliant.

How has it helped my organization?

We hope the solution meets some SOC-like abilities.

What is most valuable?

Splunk Enterprise Security gives us a single pane of glass so that we can use just one tool instead of having to use different solutions.

It is pretty important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment, and it gets more important every year.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

It has helped us reduce our alert volume.

Splunk's unified platform helps consolidate networking, security, and IT observability tools. It gives us a single pane of glass, so instead of having to go to different tools, we just go to one tool.

It is deployed as an app on its own server.

What needs improvement?

It'd be really nice if Splunk Enterprise Security had a better and solid configuration guide.

Buyer's Guide
Splunk Enterprise Security
October 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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For how long have I used the solution?

I have been using Splunk Enterprise Security for roughly one year.

What do I think about the stability of the solution?

Splunk Enterprise Security is a very stable solution, and we haven't had many issues in five years.

How are customer service and support?

The solution’s technical support team is very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It was a little difficult for us to set up the solution mainly because some of our data sources were not SIEM-compliant.

What about the implementation team?

We did engage with Splunk professional services, but it still didn't work. Although our experience with them was good, the tool was still not set up correctly.

What was our ROI?

We have seen a return on investment with Splunk Enterprise Security.

What's my experience with pricing, setup cost, and licensing?

My experience with the solution's setup cost, pricing, and licensing was really good.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rohit Kolipaka - PeerSpot reviewer
Systems Engineer at a consultancy with 10,001+ employees
Real User
The user interface is excellent, and it's easy to create dashboards
Pros and Cons
  • "The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards."
  • "Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others."

What is our primary use case?

I use Splunk to get logs from the on-prem servers and create dashboards, alerts, and visualizations.

How has it helped my organization?

Splunk has helped us reduce our alert volume. It has sped up our security investigations. For example, it's easy to detect if there are multiple login failures.

It has saved us a lot of time. We previously used OpenShift to collect CPU and memory data for over 900 clusters, so we needed to log in to each cluster to get the details. Even if it only took one minute per cluster, we would spend 900 minutes doing them all, whereas Splunk can collect all the data in under a minute. 

What is most valuable?

Splunk's machine learning toolkit helps us predict things like CPU and memory usage. The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards.  Splunk helps monitor multiple cloud environments. We have OpenShift. All of our VMs and servers are present in the cloud. 

What needs improvement?

Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others.

For how long have I used the solution?

We have used Splunk for three and a half years.

What do I think about the stability of the solution?

I rate Splunk eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Splunk seven out of 10 for scalability. The architecture needs to be tweaked, so it might take some time to scale it. 

How was the initial setup?

Setting up the architecture is somewhat difficult, but if you follow the steps laid out in the documentation perfectly, you'll understand how to do it. It's medium difficulty. 

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I know that Splunk is more expensive than competing solutions.  At the same time, Splunk provides more features than others, so it's priced fairly. It's worth the money.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. SES is an excellent product. While it has some room for improvement, it's constantly adapting and trying to stay ahead of the competition. Adding commands to Splunk can be tedious. Automation, for example, helps to make the task smaller. We use Python scripts for automation. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Splunk Enterprise Security
October 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
Vikas Dusa - PeerSpot reviewer
Cyber Security Trainer and Programmer at Freelancer
Real User
Top 5Leaderboard
Quickly identifies threats, secures our environment faster, and reduces alert volumes
Pros and Cons
  • "The Splunk queries are valuable."
  • "I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk."

What is our primary use case?

We use Splunk Enterprise Security to teach our students about security awareness in a more positive way. We can show them how these tools work and the benefits they bring. This will help them understand the importance of using Splunk Enterprise Security, not just for our clients, but for ourselves as well.

How has it helped my organization?

The Splunk dashboards are user-friendly.

I would rate Splunk's threat topology an eight out of ten. The threat topology provides a complete map so we can investigate security incidents quickly.

To effectively utilize Splunk for malicious activity analysis, a comprehensive understanding of the different event types and their functionalities is crucial. This involves examining specific events associated with potential malware, such as changes in system behavior. By gaining clear visibility into these events, we can identify the malware's goals within our environment and stop it.

Splunk helps us detect threats within three minutes.

We realized the benefits of Splunk within eight months. Splunk Enterprise Security helped secure our environment faster than other security solutions.

Splunk has helped reduce our alert volume.

What is most valuable?

The Splunk queries are valuable. There are a lot of query options available in Splunk compared to Sumo Logic.

What needs improvement?

It is difficult to monitor multiple cloud environments using Splunk.

I would like the ability to view logs for specific instances and not have to pull the logs for the entire Cloud environment in Splunk.

As the number of environments monitored by Splunk increases, the resource demands also grow, potentially slowing down the system.

Splunk's threat intelligence system gets a seven out of ten. There are frequent delays in updates, which can take up to three months for Splunk to make available.

For how long have I used the solution?

I have been using Splunk Enterprise Security for one year.

What do I think about the stability of the solution?

I would rate the stability of Splunk Enterprise Security ten out of ten.

The resilience is good. I have not faced any issues.

What do I think about the scalability of the solution?

I would rate the stability of Splunk Enterprise Security nine out of ten.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. Splunk provides wonderful documentation to help with the deployment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is priced lower than competitors.

Splunk Enterprise Security is a good choice for startup companies because of the lower cost.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

Maintenance is required to address the false positive alerts.

I recommend Splunk Enterprise Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Administrator at Nournet communications
Real User
Top 20
Helps reduce threat detection time, security investigation time, and alert volumes
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides."
  • "Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently."

What is our primary use case?

We use Splunk Enterprise Security to identify and resolve critical issues and errors within our environment.

How has it helped my organization?

The visibility that Splunk Enterprise Security provides is good. We can easily find the data we need using the logs.

Monitoring multiple cloud environments using Splunk Enterprise Security was not difficult.

Splunk Enterprise Security's insider threat detection capabilities enable us to effortlessly identify unknown threats and anonymous user behavior.

Splunk Enterprise Security helped us analyze malicious activities and detect breaches between 50 to 90 percent faster.

Splunk Enterprise Security has helped reduce alert volumes by up to 90 percent.

Splunk Enterprise Security has helped speed up our security investigation time by almost 90 percent.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides.

What needs improvement?

The price of Splunk Enterprise Security is high and can be improved.

Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently.

For how long have I used the solution?

I have been using Splunk Enterprise Security for one and a half years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

The resilience of Splunk allows organizations to protect their data and resolve vulnerabilities quickly.

How are customer service and support?

The technical support provides good resolution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had previously used Loggly, developed by SolarWinds and Elastic. However, I found it to be inaccurate and slow. Elastic offers a free version of its solution, which is more commonly used by smaller businesses.

What about the implementation team?

The implementation was completed by a third party.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is expensive. I would rate the cost an eight out of ten with ten being the most expensive.

I recommend Splunk Enterprise Security over cheaper SIEM solutions because of its offerings.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

Splunk Enterprise Security does not require any maintenance. It is plug-and-play.

I recommend Splunk Enterprise Security for organizations that want to detect threats quickly.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
MANISH CHOUDHARY. - PeerSpot reviewer
SOC manager at a tech vendor with 10,001+ employees
Real User
Top 10
We can easily identify users and devices, but the plugins have room for improvement
Pros and Cons
  • "Splunk Enterprise Security comes with 300 pre-deployed use cases that can be easily customized to meet the specific needs of our organization, without the need to purchase additional tools."
  • "Splunk can improve its third-party device application plugins."

What is our primary use case?

We use Splunk Enterprise Security to analyze log data for log monitoring, creating use cases, onboarding, and incident response.

We wanted a single security tool that could immediately identify notable events that could be reported as security breaches, and then enable us to take intelligent action without having to purchase additional security tools.

We have two customers with hybrid cloud solutions. Neither customer is fully cloud-based. Our implementation is based on the customer's requirements, such as compliance, data ownership, and administration. We plan the implementation of Splunk cloud or hybrid models based on these requirements. We discuss the benefits and solutions with the customer to ensure that we are not breaching any compliance policies and that we are selecting the right model for their needs. Because we have multiple customers, we must also consider how to manage this process effectively.

How has it helped my organization?

We use multiple cloud environments for our clients, including AWS, Azure, GCP, and private cloud. We can easily integrate Splunk Enterprise Security and segregate the logs based on the type of index we create for each customer. When we create different indexes, we can segregate the types of logs based on the device type. This makes it easy to separate logs from different universal providers, different machines, and specific types of indexes dedicated to particular customers or groups.

We use threat topology and MITRE ATT&CK to create and integrate use cases for network framework detection and visualization in Splunk. Splunk helps us segregate and integrate use cases based on different threat detections and provides a complete dashboard view of how use cases match with detected threats.

When discussing MITRE ATT&CK and topology, we sometimes encounter use cases where we must ensure the logic is properly implemented to detect the threat and trigger the alert. This is because log access may involve specific teams and their associated MITRE ATT&CK tactics and techniques. We must be very specific about the information we are observing in order to derive the correct information and framework topology.

Splunk is one of the easiest solutions for analyzing malicious activities and detecting breaches. It is flexible enough to work with small teams, and it provides a broad view of the data, allowing us to segregate and fine-tune the analysis based on the customer's requirements.

Splunk Enterprise Security can help us detect threats faster when it is properly configured. We have implemented over 400 use cases for specific types of malware and other threat detection. In over 70 percent of environments, Splunk is able to detect threats faster than other solutions.

It has helped our organization improve by integrating with cloud providers. Splunk enables us to blacklist specific data types and ranges to reduce our losses, based on our requirements.

We have reduced our alert volume by around 50 percent with Splunk. When we first started creating and using Splunk use cases, we received around 700 alerts. Splunk can merge different sources of use cases into one to identify false positives, which has been very helpful for us.

Splunk has helped speed up our security investigations by almost 70 percent. We have a dedicated incident response team. They use the Splunk incident reports to help with their investigations. 

What is most valuable?

Splunk Enterprise Security comes with 300 pre-deployed use cases that can be easily customized to meet the specific needs of our organization, without the need to purchase additional tools.

We can easily identify the number of security devices and users that are authenticated on the network and present the information to the executive team.

What needs improvement?

Splunk can improve its third-party device application plugins.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

How are customer service and support?

The Splunk technical support is good but their call times differ.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used IBM Security QRadar, Azure Sentinel, and McAfee Network Security Platform. Splunk Enterprise Security is designed for multiple platforms and is easier to implement.

Splunk is much faster when used correctly and has many tools. With the exception of Sentinel, the other solutions do not have many tools. With Sentinel, we have to define the indexes and all those things, such as the aggregation of logs. It is easy to do searches in Splunk, even in a large environment. I find Splunk to be more efficient than the other solutions I have used in the past.

How was the initial setup?

The initial deployment is straightforward. We install the solution and define the roles of each server and the data it will store. The deployment in our test environment took 13 hours.

What was our ROI?

We have seen a return on our investment in Splunk. The variety of options that Splunk provides is a great selling point for our customers.

What's my experience with pricing, setup cost, and licensing?

While Splunk is more expensive than other solutions, we would still choose it because of its capabilities. Splunk is a leader in the field and provides a wider range of data and security features than other SIEM solutions.

I would recommend Splunk over any of the less expensive SIEM products. I recommend the license-based solution over the user-based solution that Splunk offers. If I had to recommend any other SIEM other than Splunk, it would be Microsoft Sentinel.

What other advice do I have?

I would rate Splunk Enterprise Security seven out of ten.

The threat detection capabilities that we get by default are very basic. However, if we want to implement the most effective threat protection on the internet, we need to purchase a relevant solution for intelligent threat protection. This will provide us with more feeds for enterprise security and help us to integrate data by matching the data to the target and to the security with our Splunk.

We have 60 percent of our customers using Splunk Enterprise Security in their environments.

Splunk maintenance is required for updates. 

Splunk provides a centralized monitoring platform, eliminating the need to switch between different platforms to monitor security. Splunk provides a clear view of different security losses and incidents, and we can onboard any number of devices as needed. We can monitor our entire environment from one place, requiring only one team to monitor it. Splunk adds a lot of value currently.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Engineer at State of Nevada
Real User
Good at predicting, identifying, and solving problems in real-time
Pros and Cons
  • "Splunk has helped improve our company's resilience level."
  • "The upgrading process could be smoother."

What is our primary use case?

We primarily use the solution for SOC purposes.

How has it helped my organization?

The solution has made it possible to check and detect our traffic a bit better.

What is most valuable?

The incident review is great for working inside of a SOC if we want to see everything and we want to configure notables and have all notable features, it's useful. We're moving to SOAR right now for configuration for our work center. As far as ES in our work center, just detecting our notables and monitoring all our traffic, is the most important feature as far as what our day-to-day is concerned. 

Splunk has helped us with mean time to respond, although I don't have exact numbers.

Splunk has helped improve our company's resilience level.

Splunk is very good at predicting, identifying, and solving problems in real time. I've never used anything else, however, I'm impressed with the ease of it and the ability to find anything and everything we need. 

What needs improvement?

I do a lot of the maintenance. A lot of my workers are fresh into Linux and need to monitor, manage, and do maintenance on it. They should bring back the maintenance mode button. Splunk used to have it and they took that feature away.

The upgrading process could be smoother. 

For how long have I used the solution?

I've used the solution for about a year.

What do I think about the stability of the solution?

The stability and availability of Splunk are great. It does get weird when we initially update items, however. That's the only time we see issues. It may try to input data in areas it doesn't need to. That said, we are aware of the quirks of the setup. 

What do I think about the scalability of the solution?

Scaling is easy if you have done it a couple of times. 

The environment I have has multiple servers. We might have around 100 servers. 

How are customer service and support?

Splunk support is very communicative about our concerns. That said, the answers I've gotten back don't make sense. I'm not sure if they communicated our issue in the right way or if they misunderstood, however, they did not correctly address our issue. In the end, we do have a good dialogue. I now expect that they will misunderstand the problem on the first round and we have to go back and forth. The effort is there to try to understand. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The company may have had QRadar for a while before Splunk. I wasn't around when they switched to Splunk so I cannot compare the two. 

How was the initial setup?

I was not involved in the initial deployment of Splunk. 

What was our ROI?

The company has witnessed an ROI in terms of the amount of time saved via being able to tweak our searches. The docs are great. They help tremendously in filling knowledge gaps. The ROI is solid. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing or licensing. 

What other advice do I have?

I've only worked with Splunk as far as data ingestion. 

The solution does take a bit of understanding. It does need improvements in some areas. I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Director at Administrative Office U.S. Courts
Real User
Reasonably priced, helps with compliance, and saves a lot of time
Pros and Cons
  • "The most useful feature for me is the ability to create different kinds of alerts and set a different kind of denominator that will capture the real event. That is helpful for a power user like me."
  • "It will be helpful for customers if they can create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers."

What is our primary use case?

We gather all the security logs from all the endpoints, network appliances, and the security filter. We have set up automatic alerts that are sent to system administrators, so we have pretty much real-time alerts about anything that happens. 

How has it helped my organization?

Splunk Enterprise Security has definitely improved my organization. First of all, it helps with compliance. Our organization has something called scorecard requirements. It is an annual self-check checklist. Having alerts set up is one of the requirements, and secondly, we have a local administrator who gets the alerts. That makes our job a lot easier. So, we pretty much know what is going on in a real-time setting.

We are the judicial branch of the government, so we are pretty much into our private cloud. We do have a setup to monitor our private cloud but not outside our organization. If we can monitor one cloud, multiple clouds will not be hard at all. It is easy.

Splunk has absolutely reduced our mean time to resolve. Knowing on time and having firsthand information is very helpful for any organization. We are able to capture what is going on, and the visibility of it is absolutely tremendous. I cannot provide the metrics, but it has saved a lot of time.

Splunk has absolutely improved our organization’s business resilience. We have been using Splunk for the last six or seven years, and I cannot imagine a life without Splunk. 

In terms of Splunk’s ability to predict, identify, and solve problems in real-time, this is something that we will look into. We have not yet looked into machine learning, AI, and all of Splunk. Currently, we are more in the reaction mode, but we are trying to get more in the protection mode or have more proactive measures. We have not got to that point yet, but we will definitely be there.

What is most valuable?

I am not into the administrator type of setup. I am more like an advanced user. The most useful feature for me is the ability to create different kinds of alerts and set a different kind of denominator that will capture the real event. That is helpful for a power user like me.

What needs improvement?

Splunk conferences are very helpful for networking and talking to folks who have a similar situation. It would be helpful for customers if they could create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers.

For how long have I used the solution?

It has been six or seven years. 

What do I think about the scalability of the solution?

Splunk has a reputation for being scalable. You can start small, and if your demand increases, you can scale your platform. Splunk does a good job. It allows customers to have scalability so that they can expand their capacity. I would rate it a ten out of ten in terms of scalability.

How are customer service and support?

In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any problem that is unresolved. I would rate their support a ten out of ten. In this industry, there is good support, and there is bad support. Splunk's support is more like Cisco's support. It is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used something else, but I do not remember the name. Splunk is what we have been using for a long time. It is more advanced in terms of IT security. There is more scalability and the capability to do a lot of different things on multiple platforms. This is where it is more advanced than other products.

How was the initial setup?

I was not in the deployment team, but I was involved in the early stage of evaluating all different kinds of products.

What was our ROI?

There are a lot of things for which you can measure a return on investment, but security is something on which it is hard to put a dollar value and measure how much return you have got. However, in terms of helping the administrator or helping the company to put security in place, Splunk does a great job. I cannot imagine a life without Splunk.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit on the higher side, but looking at what Splunk provides us, it is reasonable.

Which other solutions did I evaluate?

We evaluated what was on the market, and fortunately, we picked Splunk. Looking back, it was the right decision.

What other advice do I have?

Splunk is moving in the right direction and providing better and more mature products. This is my fifth conference, and I see the progress. I see Splunk bringing in all new products. They are pretty much in line with the security trends. They have improved a whole lot to meet customers' needs.

I would rate Splunk Enterprise Security a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2239899 - PeerSpot reviewer
Insider Thread Consultant at a manufacturing company with 10,001+ employees
Consultant
A reliable and stable solution that helps detect internal threats and improves business resilience
Pros and Cons
  • "The search lookups are useful."
  • "The product must improve insider threat detection."

What is our primary use case?

My use cases are very limited. I use the product mostly to detect internal threats like data exfiltration.

What is most valuable?

I am a basic user. The search lookups are useful.

What needs improvement?

The product must improve insider threat detection. Almost everything is outside in, but not inside out.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is very reliable. I like its stability. It always works.

What do I think about the scalability of the solution?

Sometimes, it takes time when we need additional information or something extra. However, the tool’s able to do it.

How are customer service and support?

I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very basic. The expert is great. He’s always able to help me and guide me.

How would you rate customer service and support?

Positive

What was our ROI?

We do see a return on investment. The product saves us time by automating reports and helping us see data.

What other advice do I have?

The solution helps reduce our mean time to resolve. It’s great to automate some tasks. I believe Splunk has helped improve our organization’s business resilience. We have become stronger in insider threats by just stopping things, being able to show what is leaving, and taking action on it. It's very useful when I try to identify events.

When I started working in my organization, they were using Splunk. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.