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reviewer1274850 - PeerSpot reviewer
Director - Application Services, DevOps(Application Support, Build/Deployment), Environment Support at a financial services firm with 10,001+ employees
Real User
Top 20
It helps provide end-to-end visibility, reduces detection time, and is stable
Pros and Cons
  • "The search engine and indexes are fast and optimized, and the report generation dashboard is user-friendly."
  • "I want Splunk Enterprise Security to release more AI and machine learning features in the future."

What is our primary use case?

We use Splunk Enterprise Security to track threats and errors and receive alerts and notifications.

We implemented Splunk Enterprise Security to improve our troubleshooting, mean time to detect and resolve issues, and our alerting system.

How has it helped my organization?

Monitoring multiple cloud environments with Splunk Enterprise Security is not difficult as long as we have data ingestion in place.

Operationally, having end-to-end visibility into our environment is critical. We need to know what is happening in our environment, and Splunk Enterprise Security can provide this.

Splunk Enterprise Security is good for analyzing malicious activities and detecting breaches.

Splunk Enterprise Security helps us detect threats faster. We are not dependent on a person to review the data. We have alerts, dashboards, and pattern definitions.

Splunk Enterprise Security has helped improve our mean time to detect issues.

Since implementing Splunk Enterprise Security, we have seen reduced incidents and the time it takes to resolve them. We saw these benefits within a month of deployment.

Splunk Enterprise Security helps reduce our alert volume, eliminating the need for manual triage of numerous alerts.

Splunk Enterprise Security has helped improve our mean time to resolve issues. We went from three hours down to 20 minutes.

Splunk Enterprise Security has helped us consolidate many of our tools.

What is most valuable?

The search engine and indexes are fast and optimized, and the report generation dashboard is user-friendly.

What needs improvement?

I want Splunk Enterprise Security to release more AI and machine learning features in the future.

We use Dynatrace for our monitoring and Splunk for log management. I want to centralize everything within Splunk.

Buyer's Guide
Splunk Enterprise Security
December 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Security for almost four years.

What do I think about the stability of the solution?

Splunk Enterprise Security is a stable platform available for many years.

How are customer service and support?

We have a good relationship with the technical support team; they are responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Elastic, but Splunk Enterprise Security is a superior product. It offers extensive usability and a vast customer base. The active customer forums are incredibly helpful, allowing me to quickly find the information I need.

How was the initial setup?

The initial deployment was complex due to the presence of both vendor-based and in-house applications. The implementation relied almost exclusively on a Jenkins CI/CD pipeline.

What was our ROI?

We realized a total return on our investment in Splunk Enterprise Security within the first two years of implementation.

What's my experience with pricing, setup cost, and licensing?

The price of Splunk Enterprise Security is reasonable, falling somewhere in the middle range.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten.

Splunk Enterprise Security is easy to maintain and doesn't require much time due to its full automation.

Splunk is a good solution if you haven't automated your log management, as manual log reviews are no longer efficient or practical.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
IT Director at Administrative Office U.S. Courts
Real User
Reasonably priced, helps with compliance, and saves a lot of time
Pros and Cons
  • "The most useful feature for me is the ability to create different kinds of alerts and set a different kind of denominator that will capture the real event. That is helpful for a power user like me."
  • "It will be helpful for customers if they can create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers."

What is our primary use case?

We gather all the security logs from all the endpoints, network appliances, and the security filter. We have set up automatic alerts that are sent to system administrators, so we have pretty much real-time alerts about anything that happens. 

How has it helped my organization?

Splunk Enterprise Security has definitely improved my organization. First of all, it helps with compliance. Our organization has something called scorecard requirements. It is an annual self-check checklist. Having alerts set up is one of the requirements, and secondly, we have a local administrator who gets the alerts. That makes our job a lot easier. So, we pretty much know what is going on in a real-time setting.

We are the judicial branch of the government, so we are pretty much into our private cloud. We do have a setup to monitor our private cloud but not outside our organization. If we can monitor one cloud, multiple clouds will not be hard at all. It is easy.

Splunk has absolutely reduced our mean time to resolve. Knowing on time and having firsthand information is very helpful for any organization. We are able to capture what is going on, and the visibility of it is absolutely tremendous. I cannot provide the metrics, but it has saved a lot of time.

Splunk has absolutely improved our organization’s business resilience. We have been using Splunk for the last six or seven years, and I cannot imagine a life without Splunk. 

In terms of Splunk’s ability to predict, identify, and solve problems in real-time, this is something that we will look into. We have not yet looked into machine learning, AI, and all of Splunk. Currently, we are more in the reaction mode, but we are trying to get more in the protection mode or have more proactive measures. We have not got to that point yet, but we will definitely be there.

What is most valuable?

I am not into the administrator type of setup. I am more like an advanced user. The most useful feature for me is the ability to create different kinds of alerts and set a different kind of denominator that will capture the real event. That is helpful for a power user like me.

What needs improvement?

Splunk conferences are very helpful for networking and talking to folks who have a similar situation. It would be helpful for customers if they could create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers.

For how long have I used the solution?

It has been six or seven years. 

What do I think about the scalability of the solution?

Splunk has a reputation for being scalable. You can start small, and if your demand increases, you can scale your platform. Splunk does a good job. It allows customers to have scalability so that they can expand their capacity. I would rate it a ten out of ten in terms of scalability.

How are customer service and support?

In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any problem that is unresolved. I would rate their support a ten out of ten. In this industry, there is good support, and there is bad support. Splunk's support is more like Cisco's support. It is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used something else, but I do not remember the name. Splunk is what we have been using for a long time. It is more advanced in terms of IT security. There is more scalability and the capability to do a lot of different things on multiple platforms. This is where it is more advanced than other products.

How was the initial setup?

I was not in the deployment team, but I was involved in the early stage of evaluating all different kinds of products.

What was our ROI?

There are a lot of things for which you can measure a return on investment, but security is something on which it is hard to put a dollar value and measure how much return you have got. However, in terms of helping the administrator or helping the company to put security in place, Splunk does a great job. I cannot imagine a life without Splunk.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit on the higher side, but looking at what Splunk provides us, it is reasonable.

Which other solutions did I evaluate?

We evaluated what was on the market, and fortunately, we picked Splunk. Looking back, it was the right decision.

What other advice do I have?

Splunk is moving in the right direction and providing better and more mature products. This is my fifth conference, and I see the progress. I see Splunk bringing in all new products. They are pretty much in line with the security trends. They have improved a whole lot to meet customers' needs.

I would rate Splunk Enterprise Security a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
December 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
reviewer2499681 - PeerSpot reviewer
IT Consultant at a outsourcing company with 1,001-5,000 employees
Consultant
It's easy to create, alter, and share dashboards
Pros and Cons
  • "I like the ease of setting up dashboards on Splunk. They're easy to create, manage, alter, and share. You can fine-tune them any way you see fit."
  • "It's missing some features that other solutions have, such as the ability to upgrade the endpoint and perform endpoint universal forwarders from a deployment server instead of using a third-party solution, such as Puppet or Ansible."

What is our primary use case?

There are tons of use cases for Splunk, but our main one is insider threat.

How has it helped my organization?

It's easy to deploy Splunk, and mostly, we don't have to reach out to the customer after it's done. It's a simple tutorial with a couple of pages, and they can configure it themselves. The simplicity of deployment has been the greatest asset

Splunk has improved our customer's ability to ingest enterprise data. We don't have to have hands-on every customer's environment. We can farm that out to the local SAs. They find the install, and it's a simple firewall update. We're getting data.  

It provides an all-in-one resource. Before, we had one product for firewalls and one for our gateways. Pairing up with Cisco helped because a lot of our information is based on our network, firewall, or router. Having Splunk intertwined with them will ensure that it's one resource and one solution.

'The solution has helped to fine-tune false positives. Sometimes, out-of-the-box solutions aren't customizable, but Splunk is. It can clone, alter, and make it your own.

Before Splunk, we didn't have a tiered solution where there was some low-hanging fruit that was easily handled by the tier ones and higher-end stuff. It went from level two to level three bordering on level four CCNA. That's what I was looking for, a maturity model. We've developed into a progression from tier one to tier two, etc. At the high end, we have forensics for long-term solutions or advanced persistent threats.

A lot of things can be handled at the tier one level, and there are 12 to 24 hours before it floats to tier two. Resources are underutilized, and not everyone's working. You're not handing a tier-one ticket to a tier-four guy who's just like, "Dude, it's this." The tier-one guy is getting a tier-four ticket. It streamlines the resolution process.

What is most valuable?

I like the ease of setting up dashboards on Splunk. They're easy to create, manage, alter, and share. You can fine-tune them any way you see fit. One of Splunk's unique features is that you can customize it for your needs, especially if you've got homegrown solutions. It accepts whatever kind of logs and can be normalized at any point. With a one-off solution, you can work with the developer who created it, and they give you the features or key information you want to keep.

What needs improvement?

Many people are talking about deploying upgrades from the deployment server. It's necessary, particularly from the perspective of insider threat. You can see if something's breached. If you notice an anomaly at 2 a.m., we've got your rules firing, letting you know immediately. It's near real-time notification of any issues.

For how long have I used the solution?

We have used Splunk for two years.

What do I think about the stability of the solution?

Splunk's stability is inherent to its scalability. It's malleable and adjustable. It's like pottery that you make to fit your needs.

What do I think about the scalability of the solution?

It's easy to divert resources where they're needed. Often, we have several projects that have reached the end of their life, and we shift the resources. The fact that you can set up a new index or set of indexes and push some feeds into specific structured indexes makes it a lot easier instead of having everything in one giant database and trying to find what you're looking for.

How are customer service and support?

With the streamlining, it's a lot easier for the end customers. They've noticed a quicker turnaround for low-level stuff, and the high-level requests get directed to the right people. We used to have a turnaround window of about a month. Now it's down to a week for most tickets. In the past, they sometimes put a ticket in, and it might be a week before someone even looks at it. Now, we have a system in place where they get a response within 24 hours.

Which solution did I use previously and why did I switch?

We were using ArcSight but switched because our customer said they wanted to go to Splunk. ArcSight didn't have the reach, and the complexity of deploying it inhibited a lot of customers from using it.

How was the initial setup?

Deploying Splunk was easy. We worked on developing the in-house solutions and passed them off to the customers, providing a network location to download what they needed and the instruction guides. After that, it was simple to unzip and configure the inputs and outputs. We were up and running.

What was our ROI?

We've probably tripled the amount of insight into our infrastructure and environment.

Which other solutions did I evaluate?

They looked at Elasticsearch and the ELK Stack—trying to do things with Kubernetes and Kafka. That can be used with Splunk. In terms of cost, complexity, and ease of deployment, Splunk is often on top. It gets the data out there as quickly as possible. The fact that Splunk is as vast as it is means it isn't hard to find a resource that's touched it and can use it.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. It's missing some features that other solutions have, such as the ability to upgrade the endpoint and perform endpoint universal forwarders from a deployment server instead of using a third-party solution, such as Puppet or Ansible.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Security Analytics innovation lead at a pharma/biotech company with 10,001+ employees
Real User
Enables us to integrate the solution with other products to automate tasks, saving us time
Pros and Cons
  • "You can integrate Splunk with third-party security automation solutions and set rules for automatic response."
  • "Splunk ES could have more pre-built integrations and rules. The detection is fairly accurate, but it depends on the rules you create. Splunk's out-of-the-box configuration isn't that useful."

What is our primary use case?

We primarily use Splunk Enterprise Security for security incidents and event management. The solution is deployed in one department, but it covers multiple locations worldwide. 

How has it helped my organization?

With Splunk, we can monitor and manage enterprise-wide events. It provides a single console for various data sources covering the entire organization, which is critical for compliance purposes.

We can integrate Splunk Enterprise Security with other solutions to automate some security tasks, saving us some time. For example, if you detect potential malware and you want to isolate one system from the organization's network, you don't need to trigger a process. We can fully automate that. Minutes after malware is detected, the machine will be automatically quarantined from the rest of the network. 

What is most valuable?

You can integrate Splunk with third-party security automation solutions and set rules for automatic response. Splunk can monitor multiple cloud environments, but it's a little tricky if you're working with several vendors. Every cloud environment is slightly different, and some are better integrated.

The visibility into multi-cloud environments is decent. It depends on the number of sources you have, and Splunk is pretty flexible from that perspective. You can add any type of data source. The challenge is the engineering effort some of these data sources require, but others are effortless to manage.

We haven't used the insider threat capabilities yet, but it's an area that we want to explore. We have other tools for this. We use different products for threat intelligence. 

What needs improvement?

Splunk Enterprise Security could have more pre-built integrations and rules. The detection is fairly accurate, but it depends on the rules you create. Splunk's out-of-the-box configuration isn't that useful. 

If you spend time with your team creating rules specific to your environment, you can get a lot of value from Splunk. At the same time, that requires some additional effort and costs. Splunk has a few built-in integrations that are ready to go. In other cases, we need to build custom solutions, which is more difficult and costly.

For how long have I used the solution?

I have used Splunk Enterprise Security for about three years. 

What do I think about the stability of the solution?

It is stable overall. 

What do I think about the scalability of the solution?

Splunk Enterprise Security scales up pretty well. 

How are customer service and support?

I rate Splunk support seven out of 10. There is a little room for improvement. We always start with junior support engineers who lack the experience to deal with complex issues, which are the only problems we ever contact support about. Our staff members can handle most minor issues. 

We typically need to escalate, and we've had an excellent experience with the higher-level engineers. Those qualified engineers are scarce, so I can imagine a situation where two big Splunk customers have significant problems simultaneously, but there aren't enough available technicians. Splunk has the right people but maybe not enough of them. The process could also be improved. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Deploying Splunk was relatively complex. After deployment, it requires some maintenance and management. A team of about 10-15 people is responsible for the solution. 

What about the implementation team?

We deployed Splunk with an in-house team of five to 10 people and some professional support from the vendor. 

What was our ROI?

We've seen an ROI by automating Splunk Enterprise Security, but automation requires another product and license. 

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is quite expensive compared to some products on the market. 

Which other solutions did I evaluate?

The company evaluated a few tools before deciding on Splunk. I used ArcSight at a previous job. Splunk is more flexible than ArcSight, and it has various modules you can purchase to expand the functionality. You don't need to invest in a different solution because you can purchase add-ons for your existing infrastructure. 

It's modular, so you can tailor Splunk to your organization's size, structure, and specific needs. The customer can do it. You don't need to request it from a service provider. 

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. My advice would be that before deploying Splunk, research some of the company's materials and make sure it meets your cybersecurity requirements. 

You may need to purchase other tools, and the solution might not do everything you want it to do out-of-the-box. Depending on your environment, you'll probably need to invest some time and money into the solution to get the results you want. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rohit Kolipaka - PeerSpot reviewer
Systems Engineer at a consultancy with 10,001+ employees
Real User
The user interface is excellent, and it's easy to create dashboards
Pros and Cons
  • "The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards."
  • "Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others."

What is our primary use case?

I use Splunk to get logs from the on-prem servers and create dashboards, alerts, and visualizations.

How has it helped my organization?

Splunk has helped us reduce our alert volume. It has sped up our security investigations. For example, it's easy to detect if there are multiple login failures.

It has saved us a lot of time. We previously used OpenShift to collect CPU and memory data for over 900 clusters, so we needed to log in to each cluster to get the details. Even if it only took one minute per cluster, we would spend 900 minutes doing them all, whereas Splunk can collect all the data in under a minute. 

What is most valuable?

Splunk's machine learning toolkit helps us predict things like CPU and memory usage. The user interface is excellent, and since I'm using Splunk as a power user, it's easy to create dashboards.  Splunk helps monitor multiple cloud environments. We have OpenShift. All of our VMs and servers are present in the cloud. 

What needs improvement?

Customizing our commands should be simpler. Creating custom commands in Splunk requires a long, complex process. For example, we have a command to add all the column data, but we don't have a command to get the average of the column data at the end. It would be useful to have a blank at the end to create our commands and leave the rest to others.

For how long have I used the solution?

We have used Splunk for three and a half years.

What do I think about the stability of the solution?

I rate Splunk eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Splunk seven out of 10 for scalability. The architecture needs to be tweaked, so it might take some time to scale it. 

How was the initial setup?

Setting up the architecture is somewhat difficult, but if you follow the steps laid out in the documentation perfectly, you'll understand how to do it. It's medium difficulty. 

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I know that Splunk is more expensive than competing solutions.  At the same time, Splunk provides more features than others, so it's priced fairly. It's worth the money.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. SES is an excellent product. While it has some room for improvement, it's constantly adapting and trying to stay ahead of the competition. Adding commands to Splunk can be tedious. Automation, for example, helps to make the task smaller. We use Python scripts for automation. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Owner at Infrasec
Real User
Top 5
Offers advanced threat detection, robust log management and powerful analytics to enhance organization's cybersecurity posture
Pros and Cons
  • "The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed."
  • "I find that the learning curve for Splunk is relatively lengthy."

What is our primary use case?

The primary focus of our work with Splunk is on security incident monitoring and security log monitoring. This involves utilizing it to analyze and respond to security events effectively. Additionally, compliance with regulatory requirements is another crucial aspect of your role. We also extend Splunk's functionality to custom applications by writing custom parsers and handling logs specific to those applications. This includes the development of unique dashboards tailored to the needs of each application.

How has it helped my organization?

Splunk's capabilities in insider threat detection are highly effective in assisting organizations in identifying unknown threats and anonymous user behavior. The sophistication of these features is notable, making them suitable and beneficial across a range of organizational sizes, from small businesses to large enterprises.

The threat topology and MITRE ATT&CK features are seamlessly integrated as complementary components within Azure.

It significantly accelerated security investigations, and I believe the improvement falls within the range of twenty to thirty percent.

The resilience provided by SIEM adds significant value; it is highly effective.

What is most valuable?

The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed. The flexibility to customize log retention periods is particularly beneficial. Additionally, we find the dashboard functionality and the advanced query language options to be highly valuable. These features, especially the powerful query language, are extensively utilized in our day-to-day operations.

What needs improvement?

I find that the learning curve for Splunk is relatively lengthy. To utilize it effectively, one needs a substantial amount of time for learning. I might appreciate a learning curve that comes with more out-of-the-box functionality, such as easily installable Splunk apps or user-friendly features.

For how long have I used the solution?

I have been working with it for three years.

What do I think about the stability of the solution?

I find it to be highly stable, and I would rate it a solid ten out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities ten out of ten.

Which solution did I use previously and why did I switch?

Before using Splunk, I relied on the built-in tools of Linux operating systems, such as Syslog NG, but specifically the open-source versions. I haven't had experience with the commercial version of Syslog NG, which is a more advanced tool. In this category, Splunk is essentially my first exposure to such advanced features.

How was the initial setup?

Setting up Splunk is quite straightforward, especially for basic configurations. The process is not overly complicated. While a cluster implementation may require more advanced steps, the basic setup is generally easy to handle.

What about the implementation team?

I handled the deployment independently, but the required personnel depends on the organization's size and the expected outcomes. For larger organizations, especially when the new tool integrates with various departments like operations, development, and security, it becomes a collaborative effort. In such cases, it's not a one-person job and involvement from multiple departments is essential. However, for smaller companies, the process is less complicated. It involves coordinating with support and developer teams to communicate the implementation, and the focus is on providing the necessary outputs from the tool to support their ongoing work effectively.

I utilized it in a single, non-geographically dispersed location. My experience is limited to a single site, and I haven't worked on a multi-site installation.

While it can run stably for a certain period, eventually, there is a need to manage or archive logs, especially if your background storage is not unlimited, as is often the case in these scenarios.

What was our ROI?

The return on investment is quite favorable with Splunk, particularly for large enterprises that have made the initial purchase and possess the requisite expertise and technical support.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I believe Splunk is unreasonably costly for the majority of mid and small-sized companies. Its real advantages, or what sets it apart, seem to be more suitable for large enterprises.

What other advice do I have?

For the market I focus on, which includes small to medium-sized companies, I would recommend Wazuh. It's an open-source security information and event management solution. The main consideration is that, in terms of both functionality and cost, Wazuh is sufficient for the requirements of smaller enterprises. Utilizing an open-source tool like Wazuh can effectively cover the necessary areas without the need for the higher costs associated with Splunk.

I would recommend that anyone considering implementing Splunk should first thoroughly assess their environment. It's crucial to determine whether Splunk is genuinely needed for your specific usage scenario or if a smaller software solution might suffice. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Nournet communications
Real User
Top 20
Helps reduce threat detection time, security investigation time, and alert volumes
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides."
  • "Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently."

What is our primary use case?

We use Splunk Enterprise Security to identify and resolve critical issues and errors within our environment.

How has it helped my organization?

The visibility that Splunk Enterprise Security provides is good. We can easily find the data we need using the logs.

Monitoring multiple cloud environments using Splunk Enterprise Security was not difficult.

Splunk Enterprise Security's insider threat detection capabilities enable us to effortlessly identify unknown threats and anonymous user behavior.

Splunk Enterprise Security helped us analyze malicious activities and detect breaches between 50 to 90 percent faster.

Splunk Enterprise Security has helped reduce alert volumes by up to 90 percent.

Splunk Enterprise Security has helped speed up our security investigation time by almost 90 percent.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides.

What needs improvement?

The price of Splunk Enterprise Security is high and can be improved.

Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently.

For how long have I used the solution?

I have been using Splunk Enterprise Security for one and a half years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

The resilience of Splunk allows organizations to protect their data and resolve vulnerabilities quickly.

How are customer service and support?

The technical support provides good resolution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had previously used Loggly, developed by SolarWinds and Elastic. However, I found it to be inaccurate and slow. Elastic offers a free version of its solution, which is more commonly used by smaller businesses.

What about the implementation team?

The implementation was completed by a third party.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is expensive. I would rate the cost an eight out of ten with ten being the most expensive.

I recommend Splunk Enterprise Security over cheaper SIEM solutions because of its offerings.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

Splunk Enterprise Security does not require any maintenance. It is plug-and-play.

I recommend Splunk Enterprise Security for organizations that want to detect threats quickly.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Riaz Ahmmed - PeerSpot reviewer
Team Lead at ATSS
Reseller
Provides actionable intelligence, continuous monitoring, and advanced threat protection
Pros and Cons
  • "Splunk Enterprise Security is able to process a huge amount of data without any issues."
  • "Splunk Enterprise Security can be improved by including backup network detection and response and safe management to the paid platform."

What is our primary use case?

We use Splunk Enterprise Security for continuous monitoring, ensuring compliance, and advanced threat protection.

How has it helped my organization?

Splunk Enterprise Security allows our customers to view their decentralized infrastructure from a single pane of glass.

Splunk Enterprise Security's insider threat detection capabilities are good.

The actionable intelligence provided by the threat intelligence management feature is effective. The solutions are integrated into the platform, and customers receive operational insights.

The MITRE ATT&CK framework's ability to help our customers discover the overall scope of an incident is high.

Splunk Enterprise Security is good for analyzing malicious activities and detecting breaches.

Splunk Enterprise Security helps our customers detect threats faster.

Splunk Enterprise Security is able to process a huge amount of data without any issues. Our customers can see the benefits two to three months after deployment.

Splunk Enterprise Security helped our customers reduce their alert volume by 40 to 50 percent.

Splunk Enterprise Security helped speed up our customer's investigation time by 60 to 70 percent.

What needs improvement?

Splunk Enterprise Security can be improved by including backup network detection and response and safe management to the paid platform.

Splunk Enterprise Security's price is high and could be lowered.

For how long have I used the solution?

I have been using Splunk Enterprise Security for two years.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten.

How are customer service and support?

The technical support response time is delayed and they can take two to three days to respond sometimes.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup can be complex for customers who require advanced configurations and customizations, but it is straightforward for basic usage.

The deployment process is simple. We first identify the platform and determine if it is a unique system. Then, we define the virtual environment. After installing Splunk's platform, we perform the necessary configurations and other tasks. Splunk Security Essentials is a premium add-on for this tool, which is installed on the Splunk Enterprise platform.

The number of people required for the deployment depends on the customer's requirements and the use case they are developing. For example, if the customer needs to gather data from their network, we will need to add network experts to the project. However, if we already have experts who are familiar with the API and application connectivity, we may not need to add any additional people. Ultimately, the number of technical resources required will depend on the specific needs of the project. On average, we require four to five technical people for deployment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security's price is high. I would rate the cost as ten out of ten, with ten being the most expensive.

What other advice do I have?

I would rate Splunk Enterprise Security an eight out of ten.

There are many cheaper solutions available on the market but Splunk Enterprise Security is worth the cost.

Two people are required for maintenance.

The value Resilience offers our customers is good.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.