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Symantec Endpoint Protection Mobile pros and cons

Vendor: Broadcom
3.6 out of 5
252 followers
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Pros & Cons summary

Symantec Endpoint Protection Mobile integrates with off-brand solutions for virus and malware protection, offering remote data wiping and a VPN-enhanced user experience. It features autonomous scanning, ease of deployment, and no need for constant reporting. However, it is expensive in Egypt, has limited application control, and requires better policy update propagation and scanning automation. Customization issues and policy management visibility also need improvement.

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Prominent pros & cons

PROS

Symantec Endpoint Protection Mobile offers strong integration features, including compatibility with off-brand endpoint solutions.
The solution excels at virus and malware protection, as well as controlling devices and applications.
Remote data wiping and automatic issue detection are standout features, providing effective security management.
The integrated VPN enhances security, contributing to the overall effectiveness of Symantec Endpoint Protection Mobile.
Deployment and policy setup are straightforward, making Symantec Endpoint Protection Mobile easy to implement.

CONS

The price is considered too expensive for the Egyptian market compared to other local security options.
Improvements are needed in application and device control, with enhanced login features for better visibility.
While Symantec Endpoint Protection Mobile allows policy updates, these updates often fail to propagate to endpoints, making the process inconsistent.
Symantec Endpoint Protection Mobile requires manual scanning as there is no automated scanning process available.
Users experience issues with accessing Outlook, and policy changes intended to resolve these problems often fail to take effect.
 

Symantec Endpoint Protection Mobile Pros review quotes

WO
Oct 5, 2022
One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good.
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IM
Oct 22, 2019
Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications.
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reviewer2110779 - PeerSpot reviewer
Feb 22, 2023
The biggest advantage it has is the VPN product that is incorporated into the solution.
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Symantec Endpoint Protection Mobile
February 2025
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Assistantmgr67 - PeerSpot reviewer
Sep 7, 2019
Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use.
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Dennis O'Reilly - PeerSpot reviewer
Nov 9, 2023
Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies.
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reviewer1314531 - PeerSpot reviewer
Mar 22, 2020
The most valuable feature is to be able to power up a device and wipe the data remotely.
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reviewer1220256 - PeerSpot reviewer
Nov 13, 2019
The user interface is good. Managing and monitoring tools are also good.
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Symantec Endpoint Protection Mobile Cons review quotes

WO
Oct 5, 2022
For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile.
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IM
Oct 22, 2019
Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events.
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reviewer2110779 - PeerSpot reviewer
Feb 22, 2023
When there is an attack attempt on mobile, there doesn't seem to be much of a notification.
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Buyer's Guide
Symantec Endpoint Protection Mobile
February 2025
Free Report: Symantec Endpoint Protection Mobile Reviews and More
Learn what your peers think about Symantec Endpoint Protection Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
DOWNLOAD NOW
841,205 professionals have used our research since 2012.
Assistantmgr67 - PeerSpot reviewer
Sep 7, 2019
The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise.
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Dennis O'Reilly - PeerSpot reviewer
Nov 9, 2023
It would be nice to have more flexibility regarding deployment.
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reviewer1314531 - PeerSpot reviewer
Mar 22, 2020
Having better, real-time support would be an improvement over having to send an email.
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reviewer1220256 - PeerSpot reviewer
Nov 13, 2019
I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things.
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Product Categories

Product Categories
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