Symantec Messaging Gateway Reviews

Symantec Messaging Gateway is used for email security.

The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.

Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.

In a future release, if dynamic variables in content filtering was added it would solve a lot of problems. If we could be able to use some variables or handle the content filtering policies somehow dynamically, such as comparing today's date to a date in the content header of an email. If it was more dynamic list checking instead of static rules we usually adjust on clients.

I have been using Symantec Messaging Gateway for approximately three years.

Since Symantec Messaging Gateway is a Linux-based solution it is stable.

Symantec Messaging Gateway is highly scalable.

The technical support from Symantec Messaging Gateway is good.

I rate the support from Symantec Messaging Gateway a seven out of ten.

Neutral

The initial setup of Symantec Messaging Gateway is straightforward.

I strongly recommend on-premise email security solutions. I'm strictly against cloud email security solutions, they are very problematic. There is cloud congestion for every kind of cloud-based software and the managed services are very hard to deal with for cloud-based solutions. On-premise solutions are easy to deploy and to troubleshoots. For cloud solutions, downtimes are the most prominent issue we witness. It is really difficult to be a part of cloud-based solutions since it is out of your control.

No one just wants their emails to be blocked or connection failures in their daily lives. That's why the on-premise solutions are the fastest and more manageable solutions.

Some aspects of this solution are going to expire because of the Broadcom acquisition.

I would highly recommend this solution to others.

I rate Symantec Messaging Gateway a nine out of ten.

We use it as a perimeter gateway where it scans for spam. We use all the features and configure all the features, like malware and content filtering. But most of the requests come for content filtering, where we need filters based on some specific words or subjects or based on the reports that come from government agencies.

It helps us by protecting us from spam, and it also checks for viruses.

I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.

Support could be better. What's also lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.

I have been dealing with Symantec Messaging Gateway for about seven or eight years.

We have used it for many years, and I never faced any issues. Even if it crashes, let's say the VM itself rebooted or something, then it does Linux basic things and it comes back online.

We have a couple of nodes extended at the moment, and so far, we haven't had any issues with configuration, replication, or when the firmware is updated. It works fine.

Technical support was good before they moved to Broadcom. After it went to Broadcom, the support quality degraded.

It was deployed before I started working on it, but I feel like it was easy.

I would recommend this solution. I would tell potential users that it's simple and easy to configure, deploy, and manage.

On a scale from one to ten, I would give Symantec Messaging Gateway a seven.

We use it for content filtering and malware protection.

Symantec Messaging Gateway is stable and scalable.

Installation is easy, and the deployment and maintenance can be done by one administrative person.

It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.

We have been using it for a month.

It is stable because we use a physical appliance.

The scalability depends on how much you are willing to pay. You always have to pay if you have to scale the product or increase the number of machines. We have about 1,000 fixed users for Symantec Messaging Gateway.

Installation is easy, but we needed some configurations, so it took a week.

For the deployment and maintenance, we have one administrative person.

We implemented it ourselves using remote assistance from our supplier.

The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle.

I haven't been using it for very long, and in my short experience, it has been a good product. I would rate it at nine on a scale from one to ten.

We use the solution for its advanced virus protection, phishing and other features.

I have been using the solution for 1 year now.

It is a solid and stable product.

It is a scalable product. We have deployed it for organizations with 200-5000 users.

The support is really great.

I have used Sophos Email other than Symantec Messaging Gateway.

The setup is pretty much straight forward.

We did the deployment of the product ourselves and it was a quick one.

Sometimes the solution picks up false positive for viruses during scans. 

It's a bit expensive but they have licensing models to meet customer needs. 

It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email.

I would recommend this product.

I rate Symantec Messaging Gateway an eight out of ten.