TeamViewer Remote Management Reviews

In my company, we use TeamViewer Remote Management to provide assistance to our company's clients when they open tickets before contacting us for help. We then use TeamViewer Remote Management to connect with our clients.

The most valuable feature of the solution stems from the fact that our company's clients know the product. The product also allows our company to connect with our clients easily.

VPN connection is an area with shortcomings that need improvement in the solution.

I have been using TeamViewer Remote Management for five years. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution.

There are around 200 users of the solution in my company.

My company does not have plans to increase the usage of the solution.

Two people are required in my company for the deployment and maintenance of the solution.

My company doesn't need any technical support because we provide technical support to our customers.

LogMeIn was a solution used in my company previously.

The price difference between TeamViewer Remote Management and LogMeIn was why my company chose TeamViewer Remote Management. LogMeIn was expensive compared to TeamViewer Remote Management.

The initial setup of TeamViewer Remote Management was very simple.

The product's deployment phase gets completed in a minute.

I publish a URL on my website, and my customer links with the aforementioned website for the completion of the deployment process.

The product's installation phase was carried out in-house.

Cost-wise, the product is not cheap. It is an expensive product. My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product.

I recommend the solution to those planning to use it.

I rate the overall solution a nine out of ten.

TeamViewer Remote Management has virtualized our in-place meeting. 

It primarily serves to facilitate the Zoom meeting for my board members.

It's a very useful tool.

I am satisfied with TeamViewer Remote Management.

It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular.

While I have not personally experienced this problem, a friend of mine did have an attack issue with TeamViewer connectivity. The connectivity could improve.

I have been working with TeamViewer Remote Management for ten years.

TeamViewer Remote Management is a stable solution. I have not encountered any issues with this solution.

We have 12 users in our company.

I didn't have any problems using TeamViewer to open a support ticket with the vendor. As a result, I can't give you a definitive answer, I have never contacted technical support.

Zoom is a communication and collaboration tool that I rely on.

For some of our sister companies, we use TeamViewer as well as AnyDesk.

I began using TeamViewer Remote Management because it is a good application that is stable and reliable. It meets my business needs.

The initial setup was straightforward.

It's about three or four administrators, and another is to take some of our delegation's positions for that application.

I have a technical team to deploy this solution.

I would recommend this solution to others who are considering using it.

I would rate TeamViewer Remote Management a nine out of ten.

We use it to connect with remote clients who are not on the VPN. We are using TeamViewer 10, which is fairly old.

We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.

The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.

I have been using this solution for about three years.

Its stability is pretty good. The TeamViewer 10 servers are starting to be pulled offline because they are being deprecated. We'll definitely be moving on from it. Our security team has asked us to pivot away from it. Other than that, we haven't had any issues.

With this solution, you'll only have a specified number of seats that you can use at any given time. We usually have about two technicians who use it on and off every day. We tend to run out of seats when there are a lot of issues, and technicians are using it frequently with other clients.

For getting connected to remote people who are off the network, this is the only solution that we've used. On the network, we use Microsoft Configuration Manager to have remote sessions on people's computers.

The main difference between TeamViewer and other solutions, such as LogMeIn, is the pricing. They also differ in terms of particular programs for which they are certified, such as HIPAA, SOC 2, etc.

Its installation is fairly straightforward. If the quick support application is already installed, clients just have to open that up, enter in a few numbers, and they're good to go. In terms of installing it onto a client device, we can direct them to a URL to get that installed, and it is not super difficult.

Its price is a little high as compared to other solutions.

My personal opinion of it is pretty high. I would rate TeamViewer Remote Management a nine out of ten.

We use the solution to set up a remote desktop connection and work from home.

Transferring files and viewing data work well with TeamViewer Remote Management.

Using the solution’s remote connection causes some lagging issues.

The solution’s stability could be improved.

I have been using TeamViewer Remote Management for four years.

I rate TeamViewer Remote Management a seven and a half out of ten for stability.

Four people work with the solution in our organization. The IT team would decide if we would increase the usage of the solution.

We are using version 13 of TeamViewer Remote Management.

Overall, I rate TeamViewer Remote Management an eight out of ten.

Primarily, we use it to connect to our workstations and servers and also to maintain connections with some of our customers' servers.

It's easy to use and maintain. We can connect to servers and workstations via a VPN and access all the features the solution offer.

Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users. So licensing is an area that could be improved in the future.

We've been using this solution for five to six years. We are currently using version 15. 

I would rate the stability an eight out of ten. Most of the time, it's pretty stable.

I would rate the scalability an eight out of ten. This solution can accommodate expanding the number of users or user devices in the future.

We have about 25 users currently using TeamViewer remote management in your organization. They are primarily helpdesk IT specialists.

It's straightforward. No issues. We followed the standard procedure and it took very minimal time.

Moreover, maintenance is done by one administrator. We actually have two backups, but mainly one person manages it.

We have only three channels that we purchased, and licensing can be quite expensive for just one channel. I would prefer a five-pack or ten-pack of channels.

I would rate it at five because I would like to have more channels available at a lower price.

We used GoToMeeting. We switched to TeamViewer because it seemed a little easier to use.

I would definitely recommend using the solution. 

Overall, I would rate the product a nine out of ten.

We primarily use the solution for remote user support. We have users across the country, in every city. We give them support through this tool. If they need help, we connect and help them. That's the service that we bring to our customers.

This solution is preferred by some of our customers. Although we do have AnyDesk, there are some clients that specifically only permit TeamViewer for being contacted remotely. They trust in this tool. It's considered a trusted application.

The setup is very easy.

The licensing model is restrictive. Even when you have already a license, you connect from other devices and it is kind of complicated to use the tool. They could be flexible a little more with the licensing model. Even if you have a license, it's hard to use it.

The solution is a bit expensive. It could be cheaper.

We've been using the solution for three years at this point. 

The solution is very stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The product is quite scalable. If a company needs to expand it, it can do so. 

We did call technical support once and they were very helpful and responsive. 

We no longer use TeamViewer intensively as we have AnyDesk from Google now and it's free.

The initial setup is pretty simple and straightforward. It's not a complex process at all. 

Deployment is fast. It only takes 20 minutes or so.

The price of the solution is a bit high.

We're just customers and end-users.

We are a small company. We're just 20 people, therefore, our solutions are very so-ho - the kind of small office, home office kinds of equipment.

I'd recommend the solution. In general, it's a good tool for remoting support.

I'd rate the solution at a seven out of ten. I'd rate it higher if the pricing and licensing were a bit better.

I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them. 

AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more. 

I have been using the solution for a year. 

TeamViewer Remote Management is stable, and I rate it ten out of ten. 

I rate the tool's scalability a ten out of ten. My company has 20 users for it. 

I have used AnyDesk before. 

We did the deployment in-house. 

The solution's license is expensive. 

TeamViewer Remote Management is secure because of password protection. I rate it a ten out of ten. 

We primarily use the solution for the whole company's remote monitoring queue.

The pricing is the most valuable aspect of the solution.

There are some great features. 

The initial setup is straightforward.

The product is quite stable. We haven't had any issues so far. 

Integration with other tools would be great. That would always be a bonus. 

I have not used the solution for that long. I've probably used it for maybe a couple of months.

The stability seems very good. there are no bugs or glitches. It doesn't crash or freeze. 

While it's always nice to have scalability, I'm not sure exactly what this is capable of. I haven't really attempted to scale it. 

I didn't directly deal with technical support myself. I can't speak to how helpful or responsive they are. 

We find the initial setup to be quite straightforward and simple. It's not difficult or complex. A company shouldn't have any issues with the process.

I wasn't fully involved in the process. I can't speak to exactly how long the deployment took. 

We have a few IT personnel on staff that can handle deployment and maintenance. 

Our IT basically handled the process. We did not need an integrator or consultant. 

The pricing of the solution is very reasonable. That said, I can't speak to the exact costs that our company has to deal with. Procurement handles that.

I'm just a customer and an end-user. 

I likely use the most recent version of the solution.

I'd rate the solution at an eight out of ten. We are pretty satisfied with the product overall.