TeamViewer Remote Management Reviews, Competitors and Pricing

Eman Ahmed

Head of Tourism Development at a tech services company with 51-200 employees

Jan 16, 2022

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Straightforward to install, easy to use, and the interface is nice

Pros and Cons

"The most valuable feature is the ease of use. Using this solution enables us to get support easily."

"The security could be improved."

What is our primary use case?

We primarily use TeamViewer for meetings and sometimes, for IT to support us when there are issues with our laptop.

What is most valuable?

The most valuable feature is the ease of use. Using this solution enables us to get support easily.

The user interface is very nice.

What needs improvement?

The security could be improved.

For how long have I used the solution?

I have used TeamViewer Remote Management in different organizations over the past 10 years.

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What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

TeamViewer is a scalable solution. We have approximately 70 people in the company and all of them are using it. If the number of employees increases then our usage of TeamViewer will increase.

How are customer service and support?

I have not been in contact with technical support because I haven't had any issues.

Which solution did I use previously and why did I switch?

When I started using remote desktop applications, I began with TeamViewer.

We also use Anydesk for remote desktop management. TeamViewer is better than Anydesk, and we use it more often.

How was the initial setup?

The installation is very straightforward.

What about the implementation team?

I deployed it myself.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.