TeamViewer Remote Management Reviews

TeamViewer Remote Management is only used for end-user support. If any end-user requires live troubleshooting on their devices, we use this tool. Our usage has been limited.

The most valuable feature is the remote management capabilities.

The security of the solution could be more secure.

I have been using TeamViewer Remote Management for approximately two years.

TeamViewer Remote Management stable.

TeamViewer Remote Management is scalable.

We have approximately 15,000 end users using this solution.

We do not plan to increase usage.

I have been satisfied with the support.

The installation is straightforward and If you have proper documentation available then it will take approximately 15 minutes to complete.

I am able to do the implementation.

For the support of this solution, we use our operation and managed services teams.

Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it.

I rate TeamViewer Remote Management a nine out of ten.

I use the solution for remote support. We can have access to features remotely. We can configure Microsoft Outlook and do some software updates.

The product is secure. We can't connect to a desktop without a code. The connection is good, especially if you have good Internet access. The end user still has control, regardless of whether someone is working remotely on their system.

There should be an enterprise version of the solution. The enterprise version should not only be hosted in the cloud but also within the server of an organization.

I have been using the solution from time to time for more than 15 years.

The tool is quite stable.

The solution is very easy and quick to deploy. It is a cloud-based solution.

To deploy the product, I downloaded the TeamViewer web application on my system and asked the end user to do the same.

I have used the free version of the solution.

I have used the solution to support only one computer. I would recommend the tool to others. Overall, I rate the product a nine out of ten.

We primarily use the solution for remote user support. We have users across the country, in every city. We give them support through this tool. If they need help, we connect and help them. That's the service that we bring to our customers.

This solution is preferred by some of our customers. Although we do have AnyDesk, there are some clients that specifically only permit TeamViewer for being contacted remotely. They trust in this tool. It's considered a trusted application.

The setup is very easy.

The licensing model is restrictive. Even when you have already a license, you connect from other devices and it is kind of complicated to use the tool. They could be flexible a little more with the licensing model. Even if you have a license, it's hard to use it.

The solution is a bit expensive. It could be cheaper.

We've been using the solution for three years at this point. 

The solution is very stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The product is quite scalable. If a company needs to expand it, it can do so. 

We did call technical support once and they were very helpful and responsive. 

We no longer use TeamViewer intensively as we have AnyDesk from Google now and it's free.

The initial setup is pretty simple and straightforward. It's not a complex process at all. 

Deployment is fast. It only takes 20 minutes or so.

The price of the solution is a bit high.

We're just customers and end-users.

We are a small company. We're just 20 people, therefore, our solutions are very so-ho - the kind of small office, home office kinds of equipment.

I'd recommend the solution. In general, it's a good tool for remoting support.

I'd rate the solution at a seven out of ten. I'd rate it higher if the pricing and licensing were a bit better.

I use TeamViewer Remote Management every day. We use it remotely to log into someone's computer to assist with things like printer installations, to check on any problems or messages they may have, and fix the problem.

To login into the customer's computer, they give me their ID number, the password, and code and I log into their computer to see the configuration and the reparation.

TeamViewer Remote Management is very easy and very good for remote work.

Sometimes you need more services and need to buy more, depending on if you need it short term or long term.

I have had no concerns with stability, bugs or glitches.

We use TeamViewer regularly, however, if the customer doesn't know how to use TeamViewer we may suggest to try Zoom or another similar program.

The setup is straightforward and only takes a few minutes.

The solution is free, unless you need more services, then you just purchase as needed. 

I would rate this solution a 9 out of 10.

We primarily use the solution for remote access. It is for supporting my customers remotely.

It is great for remote support.

It works well. 

We can transfer files, or we can share the system with more than one person at the same time.

It is easy to set up. 

The solution is stable. 

It is secure. 

The user interface is fine.

We haven't had an issue with the pricing. 

They are doing many updates all the time. I don't like having so many updates. 

I've been using the solution for a very long time. It's been a few years. 

The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

The solution doesn't scale. It doesn't make sense to scale it. 

We have our technical team on the solution. That's three or four users. 

I've never been in contact with technical support.

I did not use a different solution previously. 

The solution is very easy to set up. It only takes ten to 15 minutes to set up. 

I handled the implementation in-house by myself. I did not need any outside assistance from integrators or consultants. 

The pricing is reasonable. Right now, I am using the free version. 

It is remote access technology. I'm not sure if it's on the cloud or not. 

I'd rate the solution eight out of ten. I've been happy with its capabilities. 

We use this solution to connect to users. We have it in case users need some help handling software issues or installing the software. 

One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly. 

Maybe TeamViewer could be improved with more scalability. 

We have been using this solution for maybe two or three years. 

This solution is stable. 

The scalability has been fine, but I don't know how scalable it is. 

We have plans to increase our usage, probably next year. 

I have had no need to contact technical support. We haven't run into any problems and my team hasn't had any issues. 

The installation is straightforward and it's easy to install. It took about 50 minutes, and we installed and managed it ourselves. 

For deployment and maintenance, we have a technical team of maybe three or, maximum, four people. You don't need too many people to manage it. 

We implemented this solution through an in-house team. 

We are now using the free version, but probably next year we are going to follow up with the paid version. 

We are using AnyDesk as an alternative to this solution. 

I rate this solution an eight out of ten. 

We primarily use the solution for the whole company's remote monitoring queue.

The pricing is the most valuable aspect of the solution.

There are some great features. 

The initial setup is straightforward.

The product is quite stable. We haven't had any issues so far. 

Integration with other tools would be great. That would always be a bonus. 

I have not used the solution for that long. I've probably used it for maybe a couple of months.

The stability seems very good. there are no bugs or glitches. It doesn't crash or freeze. 

While it's always nice to have scalability, I'm not sure exactly what this is capable of. I haven't really attempted to scale it. 

I didn't directly deal with technical support myself. I can't speak to how helpful or responsive they are. 

We find the initial setup to be quite straightforward and simple. It's not difficult or complex. A company shouldn't have any issues with the process.

I wasn't fully involved in the process. I can't speak to exactly how long the deployment took. 

We have a few IT personnel on staff that can handle deployment and maintenance. 

Our IT basically handled the process. We did not need an integrator or consultant. 

The pricing of the solution is very reasonable. That said, I can't speak to the exact costs that our company has to deal with. Procurement handles that.

I'm just a customer and an end-user. 

I likely use the most recent version of the solution.

I'd rate the solution at an eight out of ten. We are pretty satisfied with the product overall. 

If I want to access software or a PC in my office. When I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely.

It is user-friendly for opening my server or PC.

One feature to add would be a mobile remote feature.

I have been using TeamViewer Remote Management for the past few years.

The stability is excellent.

The initial setup is straightforward.

You can deploy in-house on your hardware in a few minutes.

I would rate TeamViewer Remote Management a nine out of ten.