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it_user437124 - PeerSpot reviewer
Web Technology and Security Manager at LYRECO with 1,001-5,000 employees
Vendor
We track changes to our infrastructure, such as when the administrator makes new rules.

What is most valuable?

There are a couple of valuable features for us.

The first is that it allows us to track every change to our infrastructure, such as when the administrator makes new rules. Not only are we able to track every change, we can roll them back very easily as well.

The second valuable feature is that when you have huge growth within your firewall, it predicts what the growth may be and makes adjustments accordingly.

What needs improvement?

There are several security devices that are not on their list, so Tufin needs to improve this list. There are also a few design elements that could be improved as well.

What was my experience with deployment of the solution?

We've had no issues with deploying it.

What do I think about the stability of the solution?

The stability is quite good. We are deploying the solution on physical machines, and it's on a lot of devices in our company. I think that if we did reports every day and every week, there would be no problem with the stability. It needs no maintenance and it's very stable.

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What do I think about the scalability of the solution?

For us, it's a new product so we don't know about scalability right now. We may need to scale it in the next year or two.

How are customer service and support?

Customer Service:

The customer service is superb and quite good.

Technical Support:

The technical support is online and it allows us to get very fast answers to our questions. We appreciate the speed very much.

How was the initial setup?

The initial setup is neither easy nor complicated. We have I5 hardware, and we had a little bit of difficulty installing our devices and Tufin.

What other advice do I have?

Try it and you will like it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at RIPEN
Real User
Great technical support, saves time, and excellent performance
Pros and Cons
  • "I like the policy topology map, which allows us to visualize the picture of the security policy of the whole organization."
  • "I would like to see the hardware specifications improved."

What is our primary use case?

Our primary use case is the policy request automation workflow.

How has it helped my organization?

Tufin saves a lot of time on the policy requests deployment. It enhances the SLA of the policy requests or changes and enhances the accuracy of the policy deployment.

What is most valuable?

I like the policy topology map, which allows us to visualize the picture of the security policy of the whole organization.

What needs improvement?

I would like to see the hardware specifications improved. The solution requires very high specifications of hardware platforms to run it. These high requirements are quite difficult to be acquired for users. 

For how long have I used the solution?

I have been working with Tufin for the past three or four years.

What do I think about the stability of the solution?

Tufin performs very well.

What do I think about the scalability of the solution?

Tufin is definitely scalable.

How are customer service and support?

Technical support is very good when escalating questions with them.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

I think the pricing, comparatively, is good.

What other advice do I have?

The functionality, roadmap, and technical support are important to most customers. It is important to consider the integration support with other security tools and compatibility. I would rate Tufin a eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Tufin Orchestration Suite
November 2024
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Owner at SiS International Limited
Reseller
Interactive Map helps us improve efficiency and maintain our internal network topology
Pros and Cons
  • "Tufin assists us in maintaining a robust view of our internal network topology."
  • "The product should integrate with the UTM features."

What is our primary use case?

We use Tufin for firewall management, firewall compliance monitoring, and unified policy implementation.

How has it helped my organization?

Tufin assists us in maintaining a robust view of our internal network topology. This topology may be built with a certain period, but it saves lots of operational and audit time in the long run.

What is most valuable?

The most valuable feature of this solution is the Interactive Map. The interactive map would show our network topology, which would benefit in terms of understanding our environment (especially for new staff) and first-level investigation (including end-to-end firewall path analysis).

What needs improvement?

The product should integrate with the UTM features. It may benefit the firewall implementation and migration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user437148 - PeerSpot reviewer
Security Consultant at a tech company with 501-1,000 employees
Vendor
Allows us to more easily implement rules because of the overview of policies it provides.

Valuable Features

Implementing new rules and the ticket system as users are creating changes. We're using Tufin to implement these rules.

Improvements to My Organization

It's much easier to implement rules. It's easier to have an overview of the policies because we don't have to review them, so it's much faster.

Room for Improvement

Sometimes it hangs when I go to the designer or verification. You can wait, wait, wait and then forget it. Then you cancel it and start again, and within two seconds, there it is.

Stability Issues

Stability is OK. My customer has one problem, but I am not sure where the problem is. It's not really my part to fix the problems so that they do not always get the target. They have nine gateways and by some changes, Tufin does not find the target. You have to search for the target which has the policy where the change has to be implemented. This is so complicated if you do not know the policy as well.

Scalability Issues

It's been able to scale for our needs.

Customer Service and Technical Support

I've never had to use technical support yet.

Implementation Team

The setup is complex. I think Tufin is a big product.

Other Solutions Considered

Sometimes I work with the AlgoSec solution as well, but not much. I think Tufin's user interface is a little bit better, but this is subjective.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user907089 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Consultant
Enables us to query the rules and understand in which files the rules are configured
Pros and Cons
  • "Valuable features include a central pane of management for all the firewalls and the ability to do queries on the rules and understand in which files the rules are configured."
  • "It needs better reporting with more graphics and more pie charts, so management can understand details. The reports that are done now are full of data and management would like to have an image to help understand, right away, what the reports are saying."

What is our primary use case?

We use it for compliance, and the performance is good.

How has it helped my organization?

Before, we had to manage each file individually. Now, they can all be managed as a single entity.

What is most valuable?

  • Central management for all the firewalls.
  • The ability to do queries on the rules and understand in which files the rules are configured.

What needs improvement?

It needs better reporting with more graphics and more pie charts, so management can understand details. The reports that are done now are full of data and management would like to have an image to help understand, right away, what the reports are saying.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good.

How is customer service and technical support?

I have been in contact with technical support. Sometimes they are slow but they get to a solution.

What other advice do I have?

Plan ahead because the implementation of Tufin is hard if you don't have an idea of what you want to do. Without a plan, it will be hard to get it working.

When I'm selecting a vendor, I read the opinion of other people who use the product. I want to learn if it is buggy and if it is doing what people need it to do.

I rate Tufin at about eight out of 10 because they really need to improve the reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user907089 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Consultant
We are able to discover firewall rules that are too broad and widen the security footprint
Pros and Cons
  • "We are able to discover firewall rules that are too broad and widen the security footprint."
  • "This solution would benefit from better reporting functionality with graphing so that reports can be presented to management."

What is our primary use case?

We were looking for a solution to provide firewall rule management that would enable us to choose which firewall rules to keep and which to eliminate.

How has it helped my organization?

Now we can confidently remove firewall rules that are not needed and make the configuration of firewalls more strict.

What is most valuable?

We are able to discover firewall rules that are too broad and widen the security footprint.

What needs improvement?

This solution would benefit from an improved reporting functionality with graphing so that reports can be presented to management.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user479295 - PeerSpot reviewer
HoD IP MPLS Department at a comms service provider with 1,001-5,000 employees
Vendor
Being able to run reports to see which rules aren't needed is useful. It allows me to optimize the policies.

Valuable Features

Being able to run reports to see what rules are there and which rules are not needed is very useful to me. It allows me to optimize the policies. Also, every time someone pushes policy it sends an email to say that the change was made. I have it set up to run reports every two days to let me see the state of the firewall or the state of the policies.

Improvements to My Organization

The ability to get a sanity check for the rule base is important. Right now, we write our own firewall rules, and with Tufin, we can cut those down to four hundred.

Room for Improvement

The upgrade was a bit cumbersome because we had to do a complete reinstall. We removed it from a version of Linux that wasn’t supported and we had to do our first fresh install.

Use of Solution

We’ve used it for a couple months now.

Stability Issues

We haven’t had any issues with stability so far.

Scalability Issues

We’re a small team and we manage five clusters, so it’s not too bad.

Customer Service and Technical Support

We used technical support for the upgrade and they were very helpful. We haven’t had any issues, apart from the fact that we had to do a fresh install, but we were provided support through that process. They were online with us right through using WebEx. That was great.

Other Advice

My experience with Tufin has been good. We haven’t had any technical issues and the features that I have seen in the software so far are excellent.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user437172 - PeerSpot reviewer
IT Architect at a tech company with 10,001+ employees
MSP
You can search through policies of different firewalls with one step.

Valuable Features

You can search through policies of different firewalls with one step. That's one of the main features, because I have a lot of firewalls and do lot of firewall installations.

Improvements to My Organization

It makes it easy to find a rule and to make sure that all the firewalls are working in just one step, so this saves us time.

Room for Improvement

Granularity in rule evaluation needs work, especially if you want to narrow it down to a specific device, a cluster or a specific rule set. To have it more combinable so I can say that I want this and this cluster, but only a specific subset.

Use of Solution

We've been using it since 2007.

Stability Issues

It scales with functionality.

Scalability Issues

We don't have outages with Tufin and stability has never been an issue.

Customer Service and Technical Support

They've been great as they're quick and responsive. We use both phone and email to contact them.

Initial Setup

It was straightforward.

Other Solutions Considered

I was invited to look at AlgoSec, but I did not have the time. I only know about it from white papers and so on. SecureChange is the differentiator. I think the part which competes is more SecureTrack, but SecureChange and SecureApp are what makes Tufin more special and they are what we require, which is not provided by Algosec.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.