Try our new research platform with insights from 80,000+ expert users
reviewer1288842 - PeerSpot reviewer
Security Operations Engineer at a security firm with 201-500 employees
Real User
Quantifies and reduces many risks and eliminates traffic between different zones
Pros and Cons
  • "I like the deployment and management of this solution."
  • "In the next release I would like to see better migration in the Cloud because that will allow more visibility in the network."

What is our primary use case?

Our primary use case is fo the security of our medical facility. We have a lot of holes in the firewall and we wanted to see the details. For example, we see a lot of traffic between the different zones that we needed to reduce. So we use the solution to eliminate this traffic. It also allows us to have a lot of optimization rules for a good switching policy in the firewall. 

It can quantify and reduce a lot of risks.

What is most valuable?

I like the deployment and management of this solution. I don't have much experience in that kind of security solution, but I have three years of experience in similar solutions, like AlgoSec. I do some scripts to optimize the solution, such as configuring the API.

Additionally, when we export the report, you can see a lot of logs of all the equipment in the company and we can identify some of the machines or some log station in the network. Also, the user can create some requests to implement the flow and push the rules in the firewall. You can analyze the log and the traffic, you can have a lot of API's, and do some reporting.

What needs improvement?

In the next release I would like to see better migration in the Cloud because that will allow more visibility in the network.

For how long have I used the solution?

I have been working with Tufin Orca for one year.

This solution was already deployed and we just manage it.

Buyer's Guide
Tufin Orchestration Suite
February 2025
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

I have tons of contact with support. If you have some problems or issues you can contact support and manage the problem together. I did that with a lot of competitors, like Palo Alto on our network. If we have an issue in production, my production team will try to solve it or you can contact support to manage the issue.

I am satisfied with the support.

How was the initial setup?

The initial setup is not complex. It's easy for me because I have some experience and training on it. Now I can do a whole production on the application.

What about the implementation team?

We used an integrator for implementation because I have a colleague who has a lot more experience than me and we worked together to manage that solution.

What other advice do I have?

I would recommend this solution. I think it's a good solution to have. It is good to know what this solution does in the network. You can have a lot of training on it and see a lot of questions from different users in the company.

On a scale of one to ten, I would rate it an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Owner at a security firm with 51-200 employees
Real User
We're able to easily and quickly find out what our colleagues did and to mitigate that if it has caused any problems.

Valuable Features

It's very easy to document every change that has been done to auditors or internal auditing, but also to troubleshoot when you have more than one person taking care of your policies. So we're able to very easily and very quickly find out what our colleagues did and to mitigate that if it has caused any problems.

Room for Improvement

It seems to be stuck between the usability of a browser-based application and a full application. Part of my feelings about this have to do with my perception of working with web applications, and there tends to be almost natural laws that something might get stuck or the browser gets confused, things like that which could use some improvement.

Deployment Issues

We've had no issues with deployment.

Stability Issues

I haven't seen any stability issues. We actually seldom see issues with the product, so the experience with the support is not that common, but I think the issues we've seen have been handled quite well.

Scalability Issues

It scales very easily. I'm in a market where a 5000-user company is a large company, so there's definitely no problem there, but I easily see that the solution can scale far larger than that.

Customer Service and Technical Support

They are responsive and quick in terms of technical support.

Initial Setup

The basic installation is very easy and it's quick getting things up and running. Where there tends to be the problem is, and it's not really a Tufin issue but more a customer issue, how to really work through the policies and get the full value of the products. It's very easy to get started, and when you first get started, the further steps where you begin to make your change to your app, there are a lot of organizational work that needs to be done to get the full value of the product. This tends to be the issue with most companies.

Implementation Team

We implemented it with our in-house team.

Other Advice

This is true for Tufin and as well for many of the security vendors and their products. I think it's very important just to get started or get the easy wins first, and then go to the solution afterwards. With Tufin, I think it's very, very easy to get big easy wins up front with all the documentation and all the tracking, just to get started and move forward from there.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Buyer's Guide
Tufin Orchestration Suite
February 2025
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
it_user298422 - PeerSpot reviewer
Senior Information Security Engineer at a financial services firm with 501-1,000 employees
Vendor
It allows us to evaluate and build matrices and to see how rules work with it to see whether they are secure.

Valuable Features:

We use it to track changes and the policies that we've implemented into our system.

Improvements to My Organization:

It allows us to evaluate and build matrices, and see how rules work with it to see whether they are secure.

The biggest benefit of this is that it allows us to see how security functions as a hole. Also, it lets me see where the holes are and how things function.

Room for Improvement:

The rules and configurations can be clunky. I have to wade through different things to get what I'm looking for, but the more I use, the more it makes sense to me.

Use of Solution:

The company has used it for 2 years, but I've used it for 1.

Stability Issues:

No issues with stability.

Scalability Issues:

The scalability has been great, and we've implemented it on 25 devices now.

Initial Setup:

The implementation is straightforward.

Implementation Team:

I did it in-house, but tech support helped me walk through it and find missing pieces.

Other Advice:

Try to get a training course on what it can do, so that when you go to implement it you can get the most out of it. If I had known all the features from a training class, I would have implemented it differently from the guy who did it for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Owner at SiS International Limited
Reseller
Interactive Map helps us improve efficiency and maintain our internal network topology
Pros and Cons
  • "Tufin assists us in maintaining a robust view of our internal network topology."
  • "The product should integrate with the UTM features."

What is our primary use case?

We use Tufin for firewall management, firewall compliance monitoring, and unified policy implementation.

How has it helped my organization?

Tufin assists us in maintaining a robust view of our internal network topology. This topology may be built with a certain period, but it saves lots of operational and audit time in the long run.

What is most valuable?

The most valuable feature of this solution is the Interactive Map. The interactive map would show our network topology, which would benefit in terms of understanding our environment (especially for new staff) and first-level investigation (including end-to-end firewall path analysis).

What needs improvement?

The product should integrate with the UTM features. It may benefit the firewall implementation and migration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user437124 - PeerSpot reviewer
Web Technology and Security Manager at LYRECO with 1,001-5,000 employees
Vendor
We track changes to our infrastructure, such as when the administrator makes new rules.

Valuable Features

There are a couple of valuable features for us.

The first is that it allows us to track every change to our infrastructure, such as when the administrator makes new rules. Not only are we able to track every change, we can roll them back very easily as well.

The second valuable feature is that when you have huge growth within your firewall, it predicts what the growth may be and makes adjustments accordingly.

Room for Improvement

There are several security devices that are not on their list, so Tufin needs to improve this list. There are also a few design elements that could be improved as well.

Deployment Issues

We've had no issues with deploying it.

Stability Issues

The stability is quite good. We are deploying the solution on physical machines, and it's on a lot of devices in our company. I think that if we did reports every day and every week, there would be no problem with the stability. It needs no maintenance and it's very stable.

Scalability Issues

For us, it's a new product so we don't know about scalability right now. We may need to scale it in the next year or two.

Customer Service and Technical Support

Customer Service:

The customer service is superb and quite good.

Technical Support:

The technical support is online and it allows us to get very fast answers to our questions. We appreciate the speed very much.

Initial Setup

The initial setup is neither easy nor complicated. We have I5 hardware, and we had a little bit of difficulty installing our devices and Tufin.

Other Advice

Try it and you will like it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1010334 - PeerSpot reviewer
Regional Manager at a tech services company with 11-50 employees
Real User
The product is flexible and the visibility is fantastic
Pros and Cons
  • "The solution helps us meet our compliance needs."
  • "The initial setup was complex. We have a big environment which contributed to the setup's complexity."

How has it helped my organization?

The solution helps us meet our compliance needs.

What is most valuable?

The visibility is fantastic.

The product is flexible.

What do I think about the scalability of the solution?

The scalability is the best.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because of the value the solution could provide us in conjunction with Check Point.

How was the initial setup?

The initial setup was complex. We have a big environment which contributed to the setup's complexity.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user907089 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Consultant
Enables us to query the rules and understand in which files the rules are configured
Pros and Cons
  • "Valuable features include a central pane of management for all the firewalls and the ability to do queries on the rules and understand in which files the rules are configured."
  • "It needs better reporting with more graphics and more pie charts, so management can understand details. The reports that are done now are full of data and management would like to have an image to help understand, right away, what the reports are saying."

What is our primary use case?

We use it for compliance, and the performance is good.

How has it helped my organization?

Before, we had to manage each file individually. Now, they can all be managed as a single entity.

What is most valuable?

  • Central management for all the firewalls.
  • The ability to do queries on the rules and understand in which files the rules are configured.

What needs improvement?

It needs better reporting with more graphics and more pie charts, so management can understand details. The reports that are done now are full of data and management would like to have an image to help understand, right away, what the reports are saying.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good.

How is customer service and technical support?

I have been in contact with technical support. Sometimes they are slow but they get to a solution.

What other advice do I have?

Plan ahead because the implementation of Tufin is hard if you don't have an idea of what you want to do. Without a plan, it will be hard to get it working.

When I'm selecting a vendor, I read the opinion of other people who use the product. I want to learn if it is buggy and if it is doing what people need it to do.

I rate Tufin at about eight out of 10 because they really need to improve the reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user437157 - PeerSpot reviewer
Group IT Governance - IT Security Engineer at a financial services firm with 10,001+ employees
Vendor
It gives us a better view of the rules. We found that we can send invites to the owner of the application to find out if they still needs to use it. If they don't, we can then remove it.

Valuable Features

Being able to use tools and zero key rules, we are in a place to clean up. It is good for management because they can see exactly what is going on.

Improvements to My Organization

It gives us a better view of the rules. We found that we can send invites to the owner of the application to find out if they still needs to use it, and if they say that they don't want it, then we can observe the rule and remove it if possible.

Room for Improvement

More integrations is something that I would like to see in the future.

Stability Issues

It is very stable.

Scalability Issues

It's been able to scale for our needs. We only need to drag files for our subsidiaries into our devices, and currently we have about forty or fifty devices.

Customer Service and Technical Support

I've never contacted them directly as I go through our partner who were also the reseller.

Initial Setup

I think it was very easy. Of course the technical guy was very good. He did it in a matter of two or three days because it was a big contract.

Other Advice

We are very happy and it's a good product We take the reports, we see the zero keys, we see no rules that are not used, rules left over, I focus on those because this is my field.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.