Being able to run reports to see what rules are there and which rules are not needed is very useful to me. It allows me to optimize the policies. Also, every time someone pushes policy it sends an email to say that the change was made. I have it set up to run reports every two days to let me see the state of the firewall or the state of the policies.
HoD IP MPLS Department at a comms service provider with 1,001-5,000 employees
Being able to run reports to see which rules aren't needed is useful. It allows me to optimize the policies.
What is most valuable?
How has it helped my organization?
The ability to get a sanity check for the rule base is important. Right now, we write our own firewall rules, and with Tufin, we can cut those down to four hundred.
What needs improvement?
The upgrade was a bit cumbersome because we had to do a complete reinstall. We removed it from a version of Linux that wasn’t supported and we had to do our first fresh install.
For how long have I used the solution?
We’ve used it for a couple months now.
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Tufin Orchestration Suite
December 2024
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What do I think about the stability of the solution?
We haven’t had any issues with stability so far.
What do I think about the scalability of the solution?
We’re a small team and we manage five clusters, so it’s not too bad.
How are customer service and support?
We used technical support for the upgrade and they were very helpful. We haven’t had any issues, apart from the fact that we had to do a fresh install, but we were provided support through that process. They were online with us right through using WebEx. That was great.
What other advice do I have?
My experience with Tufin has been good. We haven’t had any technical issues and the features that I have seen in the software so far are excellent.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Architect at a tech company with 10,001+ employees
You can search through policies of different firewalls with one step.
Valuable Features
You can search through policies of different firewalls with one step. That's one of the main features, because I have a lot of firewalls and do lot of firewall installations.
Improvements to My Organization
It makes it easy to find a rule and to make sure that all the firewalls are working in just one step, so this saves us time.
Room for Improvement
Granularity in rule evaluation needs work, especially if you want to narrow it down to a specific device, a cluster or a specific rule set. To have it more combinable so I can say that I want this and this cluster, but only a specific subset.
Use of Solution
We've been using it since 2007.
Stability Issues
It scales with functionality.
Scalability Issues
We don't have outages with Tufin and stability has never been an issue.
Customer Service and Technical Support
They've been great as they're quick and responsive. We use both phone and email to contact them.
Initial Setup
It was straightforward.
Other Solutions Considered
I was invited to look at AlgoSec, but I did not have the time. I only know about it from white papers and so on. SecureChange is the differentiator. I think the part which competes is more SecureTrack, but SecureChange and SecureApp are what makes Tufin more special and they are what we require, which is not provided by Algosec.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tufin Orchestration Suite
December 2024
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
829,634 professionals have used our research since 2012.
Network Security Architect at a tech company with 10,001+ employees
It gives me a unified policy across multiple vendors. I would like it to support routers in multi-vendor environments.
Valuable Features:
It gives me a unified policy across multiple vendors.
Improvements to My Organization:
Our work is part of the team that manages all the files and people call to tell me exactly which rules I need to change, and where. Tufin makes this easy and let's me know if it already exists or not.
Room for Improvement:
The one that Tufin knows about - being able to support the routers in multi-vendor environments I think is a known thing, but it doesn't make it any better for what I use it for. That's probably the only thing. To be honest, I know we don't use it to it's full extent. We don't use all files on it so it could do a lot more, but it's our own fault.
Stability Issues:
I think it's OK. From what I've seen, yeah, it's alright. I don't get involved in the maintenance of the Tufin copies though. I just use it, rather than maintain it.
Scalability Issues:
It struggles a little bit with our internal system.
Implementation Team:
My impression is it's relatively easy, but I don't know about the first time.
Other Solutions Considered:
Personally, I have seen some others, but I don't think my company deals with anyone else.
Other Advice:
You should do a preview of each solution that you're interested in. Use it first and then decide if you want to buy it. Nowadays it's easy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Information Security Officer at a computer software company with 201-500 employees
We are able to stay compliant with many of the regulations
Pros and Cons
- "We are able to stay compliant with many of the regulations."
- "There was some complexity during the initial setup"
What is our primary use case?
We do firewall reviews on a quarterly basis.
How has it helped my organization?
It provides me great insight into my firewalls across my organization.
We are able to stay compliant with many of the regulations.
What is most valuable?
The rules, as they change over time, are the most valuable feature.
Its capabilities help me grow trust back and have less in-depth experience to go faster.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
The technical support has been on point.
Which solution did I use previously and why did I switch?
The previous solution was all manual.
How was the initial setup?
There was some complexity during the initial setup, but otherwise, it was fairly straightforward.
What about the implementation team?
I used a partner for the integration, who was very good to work with.
What was our ROI?
Our engineers are spending less time on manual processes: 20 to 30 hour plus.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Admin at a media company with 51-200 employees
SecureChange is the most valuable feature as it shows the difference between policies and proxies that affect performance.
Valuable Features
SecureChange is the most valuable feature as it shows the difference between policies and proxies that affect performance, such as the router or switches.
Room for Improvement
The user interface could be improved. It's currently not very user friendly and is not very attractive.
Deployment Issues
We've had no issues deploying it.
Stability Issues
It is very stable. We've had no issues with instability.
Scalability Issues
We have 600 objects in it and it's able to work well for all of them.
Customer Service and Technical Support
Technical support was very good when I needed their help with significant upgrades.
Initial Setup
The initial setup was very easy and straightforward. It wasn't complex or difficult at all.
Implementation Team
We implemented it with a partner's assistance.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Security Consultant at a tech consulting company with 51-200 employees
On a daily basis, the most valuable feature is the integration of different products. We're able to see reports and audits from a single console.
Valuable Features
It's been, from the moment we implemented it, useful for both our security and operations personnel. On a daily basis, the most valuable feature is the integration of different products. We're able to perform and see reports and audits from a single console all in one place.
Room for Improvement
Tufin should do a better part of educating their users because it's quite complicated. Sometimes it's hard to keep up with all the changes that come quickly. They're improving this, though, but it still needs work for both partners and customers.
Use of Solution
I've been using Tufin for over 10 years.
Deployment Issues
We've had no issues deploying it.
Stability Issues
The stability has been perfect. I know it quite well and it's been stable almost from the very beginning. There were some minor technical problems, as with anything, but the developers were responsive and helpful.
Scalability Issues
The scalability wasn’t good in the past, but now as they've grown as a company, they've changed the platform so that it can scale for its users.
Customer Service and Technical Support
Technical support has been good.
Initial Setup
The initial setup, as I remember, was quite easy, but I've been using it for 10 years.
Implementation Team
We implemented it with a partner.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
Regional Manager at a tech services company with 11-50 employees
The product is flexible and the visibility is fantastic
Pros and Cons
- "The solution helps us meet our compliance needs."
- "The initial setup was complex. We have a big environment which contributed to the setup's complexity."
How has it helped my organization?
The solution helps us meet our compliance needs.
What is most valuable?
The visibility is fantastic.
The product is flexible.
What do I think about the scalability of the solution?
The scalability is the best.
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched because of the value the solution could provide us in conjunction with Check Point.
How was the initial setup?
The initial setup was complex. We have a big environment which contributed to the setup's complexity.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: December 2024
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