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Ubiquiti Wireless pros and cons

Vendor: Ubiquiti Networks

4.0 out of 5

73 reviews
88% willing to recommend

585 followers

Pros & Cons summary

Ubiquiti Wireless offers excellent performance with features like centralized management and modular network options, praised for reliability in home and business environments. UniFi Controller Software provides valuable statistical and monitoring capabilities, with ease of deployment noted. Competitively priced, Ubiquiti Wireless offers great value. However, it lacks sufficient security features, has outdoor connectivity issues, limited hardware availability, struggles in larger networks, and has slow technical support.

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Prominent pros & cons

PROS

UniFi Controller Software provides excellent statistical and monitoring facilities, allowing users to manage systems efficiently.

Installation of Ubiquiti Wireless is easy with seamless integration of additional access points, enhancing network coverage and connectivity.

The pricing of Ubiquiti Wireless is competitive, providing great value and making it an attractive option for small businesses.

Ubiquiti Wireless offers scalability, allowing users to add and transfer access points as needed, making it adaptable to different network sizes.

Ubiquiti hardware is reliable and stable, offering excellent performance in both home and small business settings.

CONS

Ubiquiti Wireless lacks certain security features and has scalability issues for larger networks compared to competitors.

Technical support is primarily remote and could benefit from direct phone assistance, making it challenging during critical situations.

The release cycle of Ubiquiti Wireless products feels too short, with overlapping features and models announced frequently.

The network setup and integration with third-party products are not as straightforward as expected, which can complicate installation.

The hardware availability and delivery times can be problematic, raising issues of accessibility and ease of purchase.

Ubiquiti Wireless Pros review quotes

WS

Owner at CableWeb

Apr 6, 2020

Ubiquiti Wireless is extremely easy to set up.

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Solution Architect - Networking and IoT at Ingram Micro

Jan 24, 2022

Very simple, very basic setup for Ubiquiti Wireless. Its performance in a home or small business setting with fewer access points is fantastic.

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NN

Management Information Systems Specialist at Handi Quilter, Inc.

Jul 8, 2024

Ubiquiti is about money. If you don't have the budget for IT, you go with Ubiquiti.

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Ubiquiti Wireless

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WS

Owner at CableWeb

Aug 15, 2022

The most valuable aspect of Ubiquiti is the ease of setup. It's easy to set up, secure, and use. It works on an adoption basis. I can pull the system up, design a network, and pull 20 different Ubiquiti units into it.

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SA

IT Manager at Rotana Hotels

Oct 27, 2019

It's very easy to use. The hardware is very easy to use, compared to Microsoft. Microsoft is more complicated. It has software that is okay if you are familiar with it. In my opinion, Ubiquiti hardware is more heavy duty then Microsoft.

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WS

Owner at CableWeb

Oct 28, 2019

One of the nice features is the backup version control.

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Owner at Active S.r.l.

Feb 13, 2024

The main strength of Ubiquiti Wireless is the ease of use it provides to users.

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DP

Consultant at Lifeline IT

Mar 4, 2024

In general, the setup process is straightforward.

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Product Manager at Baltneta

Mar 16, 2023

The most valuable feature is more access points.

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reviewer1673337

CMO at a tech services company with 1-10 employees

Sep 30, 2021

It's an excellent option for small businesses.

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Ubiquiti Wireless Cons review quotes

WS

Owner at CableWeb

Apr 6, 2020

o if you are setting up any other third party product or any other different product, it sometimes can be a bit difficult. With Ubiquiti, you need to set up because you can adopt the product and that's it, where if it's not a Ubiquiti product it can sometimes be a difficult setup.

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Solution Architect - Networking and IoT at Ingram Micro

Jan 24, 2022

This product has issues with scalability and ease of manageability at scale. Security also needs to be improved, when compared to its competitors. Ubiquiti Wireless doesn't have any support that you can call. They only have an online portal where you can access support documentation, but it's not great. You have to figure out issues and solutions for yourself.

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NN

Management Information Systems Specialist at Handi Quilter, Inc.

Jul 8, 2024

The biggest downfall is support.

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Ubiquiti Wireless

Free Report: Ubiquiti Wireless Reviews and More

Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

838,713 professionals have used our research since 2012.

WS

Owner at CableWeb

Aug 15, 2022

Ubiquiti could develop a more elaborate firewall solution. Their firewall solutions at the moment are entry-level. Maybe they don't want to bring those products in because many people prefer putting a third-party firewall into a solution like that. We usually do.

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SA

IT Manager at Rotana Hotels

Oct 27, 2019

They should make more advanced features for the power users. I am a technician and I am functional, but I do need some features that I find only in Microsoft.

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WS

Owner at CableWeb

Oct 28, 2019

Better third-party integration would be helpful because often, Ubiquity is a product that customers choose after they already have something else from another vendor like HPE.

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Owner at Active S.r.l.

Feb 13, 2024

My company has to wait for a response from the product's support team. From an improvement perspective, the product's support team should be quicker to respond.

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DP

Consultant at Lifeline IT

Mar 4, 2024

The product lacks to offer reliability to users.

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Product Manager at Baltneta

Mar 16, 2023

Central monitoring is the main functionality that should be included in the product.

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reviewer1673337

CMO at a tech services company with 1-10 employees

Sep 30, 2021

The external devices, the outdoor devices, are not so rugged. For example, for the weather that we have here in Florida, it doesn't hold up well even though it is supposed to be designed for outdoor use.

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Show 10 more reviews (out of 69)

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