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Puran Rai - PeerSpot reviewer
Chief Executive Officer at Nexus Technology
Reseller
Great signal reach and penetration but lacks individual AP configuration
Pros and Cons
  • "Ubiquiti WLAN's best feature is the free controller system software."
  • "Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins."

What is our primary use case?

I use Ubiquiti WLAN to provide Wi-Fi in the hotel industry.

How has it helped my organization?

We've received positive feedback from our clients after deploying Ubiquiti WLAN, which has improved our confidence and reputation as a service provider.

What is most valuable?

Ubiquiti WLAN's best feature is the free controller system software. We can download this software anytime without licensing fees, and once deployed, the access point instantly synchronizes with the system, which makes configuration faster and easier. Other valuable features include Ubiquiti WLAN's signal reach and penetration, single view of all access points, and captive portal system, which you can use to generate tickets for guests and allow them to log in using the password.

What needs improvement?

Ubiquiti WLAN would be improved with the addition of individual AP configuration, which would allow for fine-tuning of individual access points and logins. There are also occasional issues with syncing the controller software.

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Ubiquiti WLAN
November 2024
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For how long have I used the solution?

I've been using Ubiquiti WLAN for three to four years.

What do I think about the stability of the solution?

Ubiquiti WLAN's stability is good.

What do I think about the scalability of the solution?

Ubiquiti WLAN's scalability is good.

How are customer service and support?

Ubiquiti's technical support is satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is straightforward; for example, deployment will take around four to five days for a three-story building with fifteen to twenty rooms.

What about the implementation team?

We use an in-house team.

What was our ROI?

We've received a decent ROI from Ubiquiti WLAN.

What's my experience with pricing, setup cost, and licensing?

Ubiquiti WLAN is fairly well priced and available as a one-time purchase.

Which other solutions did I evaluate?

I evaluated Cisco Meraki and Ruckus.

What other advice do I have?

I would rate Ubiquiti WLAN seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Olubosola Olusanya - PeerSpot reviewer
Chief Technology Officer at Super Digital Highways Ltd
Real User
Top 10
Enables us to use multiple channels to increase the number of access points
Pros and Cons
  • "There was a time when we were using Cisco switches and attempting to integrate Ubiquiti UniFi switches into our network infrastructure. Eventually, after some effort, we managed to understand the process. Initially, it was challenging to configure the unified console to manage virtual networks alongside internal networks effectively. We had to comprehend how both systems would integrate carefully. It became apparent that maximizing the usage of Cisco switches required a thorough understanding of how UniFi operates at the backend."

    What needs improvement?

    Support could be better.

    What do I think about the scalability of the solution?

    Regarding WLAN, you can use multiple channels to increase the number of access points. Apart from the number of devices limitation, these switches are relatively scalable and functional in wired networks. They can also work in various scenarios. However, I recommend using a different technology if the network size exceeds a certain threshold.

    I rate the solution’s scalability an eight out of ten.

    How are customer service and support?

    Ubiquiti don't support direct channels. You have to go through the retailer or distributor to obtain the devices. Consequently, if you encounter any issues or need device replacements, getting them sorted out might take time despite adequate technical support.

    How would you rate customer service and support?

    Neutral

    What's my experience with pricing, setup cost, and licensing?

    The product is a little expensive.

    What other advice do I have?

    NPM makes it easier to integrate. It's integrated with other network devices.

    There was a time when we were using Cisco switches and attempting to integrate Ubiquiti UniFi switches into our network infrastructure. Eventually, after some effort, we managed to understand the process. Initially, it was challenging to configure the unified console to manage virtual networks alongside internal networks effectively. We had to comprehend how both systems would integrate carefully. It became apparent that maximizing the usage of Cisco switches required a thorough understanding of how UniFi operates at the backend.

    I recommend the solution.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Ubiquiti WLAN
    November 2024
    Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    824,053 professionals have used our research since 2012.
    Regional IT at PMGL
    Real User
    Top 5
    Great for smaller environments and provides good point-to-point capabilities
    Pros and Cons
    • "The initial setup was very straightforward."
    • "The room for improvement is in the controller levels."

    What is our primary use case?

    The solution is for a mining site, and the solution's good for a small group of people, but when the numbers increase, you get some access points going offline, even though they aren't. When the numbers are smaller, managing and controlling is very easy.

    What needs improvement?

    The room for improvement is in the controller levels. We have the Cloud Key, but it goes offline most of the time, and we have to unplug and plug it back in again before it comes online. Using the web controller was much better than using the Cloud Key. However, maybe by now, they've made changes, but that was one of our challenges and why we decided to move away from Ubiquiti.

    For how long have I used the solution?

    We've used Ubiquiti WLAN for about six to seven years.

    What do I think about the stability of the solution?

    I rate the stability an eight out of ten. The reason why it's not ten is the difference between using the Cloud Key and the web to control the access points. Cloud Keys are not reliable. They keep on going offline. We unplug it and then plug it in again. It'll be fine if they can either fix that or forget about Cloud Keys completely and put everything, all the security, into the web-based controller. We're having the same issue with the Cloud Keys in two locations.

    What do I think about the scalability of the solution?

    The solution is scalable. I like Ubiquiti. I still have my outdoor point-to-points all as Ubiquiti access points. Since we deployed the solution on a mining site, we don't normally increase numbers that often. We need their support and services because the work is happening in the pits and the plant. We have around 500 users.

    How was the initial setup?

    The initial setup was very straightforward. It didn't take that much time to implement. Once we plug it into the network, we go into the controller, and it shows up. We give it a name, we apply, and that's it. It starts working. As long as it shows up on the controller that this is the new AP, it doesn't take more than two minutes to change the name and apply whatever.

    The solution doesn't require maintenance. We just block ten new APs and one or two switches, we go on to the controller, and they all show up, and that's it. We just change the names and apply. Do the work and just finish it. We just add it to a network at the site, and we're good. It's fairly straightforward.

    What about the implementation team?

    We implemented the solution in-house.

    What was our ROI?

    I have seen an ROI. The solution is good for a small number of connections. I still use Ubiquiti here because Fortinet doesn't have the point-to-point wireless APs that Ubiquiti has. In our long-range areas where we want an external network, too, we use Ubiquiti point-to-point devices. We still use Ubiquiti, but not on the normal internal wireless access points and stuff, but on the external point-to-point to extend the network to another location.

    What's my experience with pricing, setup cost, and licensing?

    For Ubiquiti, we're not spending anything. The software to control it is free. The license is when we buy the Cloud Key. But it's not reliable. We ended up using the free web software controller.

    What other advice do I have?

    I rate Ubiquiti WLAN a ten out of ten. When it comes to the solution, I've always recommended that if they have a smaller group and want to use a solution with peace of mind, they should go with Ubiquiti. It's easy to set up, and we didn't need any support. But as we scale up and the numbers increase, just think about migrating to another tool for security reasons and robustness.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Cristian Jerez - PeerSpot reviewer
    Advisor - Network and IT security consultant at Agrosuper
    Real User
    Top 10
    The solution has good performance but needs to improve robustness, security and stability
    Pros and Cons
    • "Ubiquiti WLAN has good performance."
    • "The solution needs to improve robustness, security, and stability."

    What is most valuable?

    Ubiquiti WLAN has good performance. 

    What needs improvement?

    The solution needs to improve robustness, security, and stability. 

    For how long have I used the solution?

    I have been working with the solution for 20 years. 

    How was the initial setup?

    Ubiquiti WLAN's setup is not difficult. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's price is good and falls somewhere in the middle. 

    What other advice do I have?

    I would rate Ubiquiti WLAN a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mark  Anderson - PeerSpot reviewer
    President at a comms service provider with 11-50 employees
    Real User
    Robust, easy to install, and is low maintenance
    Pros and Cons
    • "It is similar to the switches, where it is one of those things where it just works. They are very reliable."
    • "When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed."

    What is our primary use case?

    Ubiquiti WLAN is a management and the layout. You must do your own design work to determine where you want to place the devices. 

    Once they are in, and because you can have multiple access points, the handoff between different access points, one to another, is really nice. 

    You are not losing signals, dropping connections, and other such things. 

    It is all very good.

    What is most valuable?

    It is similar to the switches, where it is one of those things where it just works. They are very reliable.

    What needs improvement?

    With newer products, to be precise, you want to know what their plan is, and where are they heading. Because you want to make wise choices. And, once again, the same product does not last indefinitely. 

    You are always coming up with new ideas and improvements. 

    But you want to know where they see themselves going in the future. 

    When they release new products, you should know if there backward compatibility, or do you have to replace the entire forklift, It is useful to understand their strategy and where they are headed.

    What do I think about the stability of the solution?

    Ubiquiti WLAN is stable. It just works.

    What do I think about the scalability of the solution?

    I am the only one who does a lot of the management. 

    There are a couple of other people who use it, but there are probably a lot of people and customers making connections and using it. 

    There are no complaints. Nobody is unhappy. If no one complains, it must be doing well.

    How are customer service and support?

    I've never dealt with technical support.

    How was the initial setup?

    The initial setup is straightforward.

    They give you a lot of options, but most of the defaults are good. 

    There are some configurations you will want to do over time as you learn. But, it is simple. 

    I work with some products where figuring out the configuration is extremely difficult and requires trial and error. It is simpler and easier to use with Ubiquiti.

    This solution requires very low maintenance. If something goes wrong, I find out about it and either make a quick configuration change or do something similar, or every now and then, something goes out or doesn't work properly and I have to replace it. That would be a lot if I had to do something once a year.

    What's my experience with pricing, setup cost, and licensing?

    It is a stand-alone price.

    I purchase the product. You can buy them in bulk and get several pieces of hardware at once. 

    It is a one-time investment. I do that, and it works perfectly.

    What other advice do I have?

    It works well, It's a good product, I would rate Ubiquiti WLAN a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mostafa EL Kady - PeerSpot reviewer
    Project Manager at ICOT
    Real User
    Top 10
    Used for CCTV projects without a wireless network, but it should support a larger bandwidth between the access points and the main stations
    Pros and Cons
    • "The most valuable feature of Ubiquiti WLAN is its stability."
    • "The solution should support a larger bandwidth or distance between the access points and the main stations."

    What is our primary use case?

    We use the solution to send CCTV camera images via a wireless network to make a surveillance system in remote areas.

    What is most valuable?

    The most valuable feature of Ubiquiti WLAN is its stability.

    What needs improvement?

    The solution should support a larger bandwidth or distance between the access points and the main stations.

    For how long have I used the solution?

    I have been using Ubiquiti WLAN for 15 years.

    What do I think about the stability of the solution?

    Sometimes, we notice the devices get disconnected from the network for a few seconds or minutes and then come back again. This is unacceptable in the CCTV field because the client needs to see the cameras twenty-four hours a day without any drop in the video. Sometimes, a few minutes could disappear because the signal travels through the air, which annoys the client.

    I rate the solution’s stability for outdoor environments a six out of ten.

    What do I think about the scalability of the solution?

    Our clients for Ubiquiti WLAN are mostly small and medium businesses.

    How was the initial setup?

    The solution’s initial setup is very easy.

    What about the implementation team?

    The solution's deployment time depends on the type of project and its goal. The implementation may take one or two months. However, configuring the devices didn't take much time and was done in a matter of hours.

    What's my experience with pricing, setup cost, and licensing?

    On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

    What other advice do I have?

    The solution allows us to enter some projects where the network is difficult to implement. We could easily implement a CCTV project without needing a wireless network, so it supports us in doing this in some project areas. I would recommend the tool to other users.

    Overall, I rate Ubiquiti WLAN a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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    Volodymyr Khorenzhyi - PeerSpot reviewer
    Network Engineer at Thunder Software Technology Co., Ltd.
    Real User
    Top 5
    Works without licensing but needs to incorporate models with external antenna
    Pros and Cons
    • "The tool's deployment is very easy. The deployment of 15 access points can take a day."
    • "Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability."

    What needs improvement?

    Ubiquiti WLAN needs to expand the models with external antennas. It needs to improve stability. 

    How was the initial setup?

    The tool's deployment is very easy. The deployment of 15 access points can take a day. 

    What's my experience with pricing, setup cost, and licensing?

    Ubiquiti WLAN is cheap. It can work without licensing. 

    What other advice do I have?

    I rate the product a six out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Consultant at Cyber5
    Consultant
    An easy-to-setup product with good stability
    Pros and Cons
    • "The product’s most valuable feature is the workflow-driven setup for the infrastructure component."
    • "During the configuration, we cannot get information on the network level from the regular interface."

    What is our primary use case?

    We use the product for high-performance wireless networks.

    What is most valuable?

    The product’s most valuable feature is the workflow-driven setup for the infrastructure component.

    What needs improvement?

    During the configuration, we cannot get information on the network level from the regular interface. A few other vendors, like Fortinet, Zoho, and Azure, provide an option to switch to a power shell console directly. It has a hyper installer to make the process quick. There could be a similar option for the product for easier implementation.

    For how long have I used the solution?

    We have been using Ubiquiti WLAN for four years. At present, we are using the latest version.

    What do I think about the stability of the solution?

    I rate the product’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the product’s scalability an eight out of ten. We have medium to enterprise customers.

    How was the initial setup?

    The product’s initial setup is easy. I rate the process an eight out of ten. The complexity of the deployment depends on specific requirements. It takes a day and a half to complete.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing a seven out of ten. It’s an expensive product but has all the essential qualities and functionality. It is worth the money. There are much more costly products in the market.

    What other advice do I have?

    We pre-analyze the existing environment of the customers’ network and make suggestions for essential changes in the product. I rate it an eight out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
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    Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.