Ubiquiti WLAN Reviews

I primarily use the solution with all of my clients.

The solution has a pretty simple approach to WLAN.

You can manage it for free. It's just a one-off purchase.

It offers a very good hotspot manager where you can manage vouchers, credit, et cetera, right from Windows. It makes it very easy.

Everyone wants to buy a Cisco or Aruba or one of the other products, due to the fact that they have all these nice features. However, at the end of the day, they never use them. Most of the clients never use the features that they're paying a lot more money for, whereas with Ubiquiti I certainly wouldn't say that is the case.

All of the interfacing is very good.

The solution offers very nice documentation.

The initial setup is quite easy.

Room for improvement could likely happen in small areas. Largely we're happy with the product, however, the firmware deployments could maybe be managed a little bit differently. 

I would like it if there was a better way of integrating the hotspot manager into payment gateways. When you run a desk metric, it would be nice to have integration into payment gateways so people can buy bandwidth themselves, on your wireless network.

I've only been working with the solution for about a year or so. It's been a short amount of time.

The solution is very stable. We haven't had issues with bugs or glitches. It doesn't crash or freeze. It's reliable.

The companies we work for range from small to large. Some are game lodges. Others are bigger organizations.

I've never really had to engage with technical support. We never really had any issues. In fact, we've only had one issue and their technical support in my opinion was very good. They came back to us quickly. They didn't take a week or whatever to respond. I would say their expertise and their willingness to help and assist is definitely there. We're satisfied with the level of support they provide.

I've worked with Aruba in the past. I've worked on some projects lately where you go to some clients that have Aruba installed. I just find that the interfaces, and the set-up, and the manageability of the network is pretty complex with Aruba. The license cost - to actually maintain it, is fairly exorbitant. I don't see the benefit of Aruba compared to Ubiquiti. 

The initial setup is not complex. It's very easy. There are obviously little places you can play with and learn about, for example, certain little benefits and features that you can enable or disable. However, if you want to get the WiFi network going on Ubiquiti, you just follow the wizard, and everything will just happen. You don't have to get too fancy.

We are installers. We can install the solution for our clients.

The pricing of the solution is fairly reasonable. There are other solutions, such as Aruba, that cost much more, and I don't see any extra features and benefits that a client gets for the cost difference.

We are resellers and installers.

My advice to other companies considering this product would be to get a consultant in order to do a proper site survey. Planning is super-important, no matter what device or product you ultimately choose. At the end of the day, if you don't plan properly then you can't expect the deployment to be rolled out properly. You need to do proper feasibility on-site. You need to make sure that the areas that you want to be covered will be covered properly. 

This product is pretty easy to get set up and get going. For that reason, I'd rate it at an eight out of ten.

This is part of our wireless network infrastructure. One of the things that we use our network for is video conferencing.

The most valuable feature is the level of security on the Wi-Fi network.

The strength of the signal from the access points could be improved.

I have been using Ubiquiti WLAN for fourteen years.

I have not had any trouble with stability.

We have thirty people in our office and they have different devices such as laptops and smartphones. There are normally around 100 connections at a time.

I have been in contact with online support from the community and it is quite good.

I have also used Aruba and Cisco Meraki wireless but the cost is higher with those solutions.

The initial setup is a little bit complex.

This solution is reasonably priced.

This is a good product and I have already recommended it to two of my colleagues.

Overall,  I am satisfied with the product but it would be great if the signal strength was a little bit higher.

I would rate this solution a seven out of ten.

I generally use the solution as a wireless access point. 

The solution is not complex to deploy. 

We have found the solution to have good standard features. I didn't find anything special or specific to like per se. 

The pricing is fine. We can afford it and we enjoy the equipment.

The stability isn't so good. I didn't find it very stable due to the fact that we have had troubles with them every once in a while.

The main problem we encounter is that sometimes when we struggle, it's due to the fact that the equipment is always looking for the controller. When the controller is not there, not detectable, the equipment is unavailable, and the connection is not available. When that happens, the users are complaining. There seems to be a drop in service sometimes. It's definitely a reliability or stability issue we face.

I've been using the solution for about five or six years.

The solution doesn't have the best track record with stability. We don't find it to be very reliable. 

The scalability is slightly limited. You can have 50 users on each one, approximately. It's not as scalable as Fortinet products. 

I've never used technical support. If I have trouble with my equipment, I go to the forum and I get my answers there. With that level of assistance, I haven't had to refer to the support.

The initial setup is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issues with the process. 

We handled the deployment on our own. We don't need any assistance via consultants or integrators. 

The pricing is pretty good. It's not overly expensive. 

You only pay for the solution once. There isn't an ongoing license fee you have to pay on a monthly or yearly basis. 

We are clients and end-users.

I would rate the solution at a six out of ten, mostly due to the fact that we face stability issues. 

Ubiquiti is mostly used in small businesses where Wi-Fi is not critical. 

Ubiquiti lacks troubleshooting tools. For example, there aren't tools that your clients can use to gather input on the AP itself. There's no visibility in the application layer or reporting. It doesn't have a lot of management features.

Ubiquiti provides good connectivity for the end-user, so I think it's stable.

Scalability can be an issue. It depends where you want to have the controller. 

There's no good support.

For this particular project, I can say Ubiquiti was easy enough to set up. If you're on the same subnet layer, it is easy. The number of people needed for deployment and maintenance depends on the wireless network size. Usually, it's about one to two.

Ubiquiti has a good price compared to the other ones.

I rate Ubiquiti WLAN six out of 10. If you want a cheap, easy solution with no reporting and easy management, go with Ubiquiti.

As a turnkey solution.

Best for SoHo businesses.

Managability and customization

1 year

It was difficult to get diagnostic info as there is no "console" or serial communications.

The product is slightly unstable.

I suspect it does not scale to large deployment or very dense environments, but to be fair I have not done more than 5 at a location.

The technical support is poor. Just a chat window. No actual person to talk with.

I implement many different vendors' equipment as I work for an integrator.

I am the integrator.

If price is the most important factor than this may be the right solution.

The solution is primarily used for internet access.

The solution is stable.

So far, it's my understanding that the product scales to our needs.

The solution works well and in the short time I have used it, I've enjoyed its capabilities.

I'm just looking around, as I take over the position in the company. I haven't evaluated the different solutions in detail. I need more time to see if there are items I do not like.

The statistics you can get on it are a bit limited from what I have seen so far.

I'm new to the company, so I don't know when they installed the solution. I've been using the product for just one month.

The product has been stable so far. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's reliable. 

I haven't seen any issues with scaling, although the solution is still new to me and I haven't tried to scale it personally.

I've never contacted technical support. I can't speak to how helpful or responsive they would be.

As I have just started working with the organization, I was not around for the initial setup. I'm not aware of any details about the process and can't say if it was an easy or difficult deployment. 

I'm an end-user. My company does not have a business relationship with Ubiquiti.

I don't have details on the versions or the models the company is using.

I'd rate the solution an eight out of ten.

Our company uses this solution extensively and recently we've deployed it for our clients too. I've also been using it personally so it's a flexible solution. There are probably 10 users in my company. I'm a systems and networks administrator and we're customers of Ubiquiti. 

The product has a great management interface. We centralized all the devices which enables the possibility to see the coverage of one device in a plan. It's a nice feature. 

This is not a simple solution like you might find with other vendors. There could be some improvement with the updates and it requires a special environment to manage the Ubiquiti device. You cannot manage a device without the environment. You need to understand the architecture, the environment, and the management of the device which is somewhat complicated. It's not something that anyone can do. 

Another issue is that there's no option to take another device, say a second PC or a mobile phone, and try to manage the environment. It's only the initial device that can be used and you need to continue with that. If you wish to change a device, it requires reconfiguration from scratch. I think this is a negative in the solution. Even with this issue it's still a good solution. 

I've been using this solution for almost four years. 

The solution is stable, but I have experienced an issue with updating lately. Every time I launch the update, the device crashes and I have to manually restart the device, 

Scalability is good. Once the environment is in place, adopting a new device is very simple, 

We were using Cisco prior to switching to Ubiquiti but the solution didn't have an interface to centrally manage all the devices. Our company is a multi-seat environment so Ubiquiti is very useful. 

The main difference between Ubiquiti and other solutions is the wireless coverage and the equipment. The device in itself is solid, It has all the functionality that I need.

Initial setup is a little complicated, because it first requires configuration of the LAN environment before adopting the device. I mention this for those who are not regular users of the product. I don't have a problem with it but I know it's difficult for others. For someone who knows what they're doing, deployment takes about half an hour. 

This is an affordable solution and there are no hidden extras. 

It's important to study the system before implementing in the real environment, because it can be a little bit difficult initially. Once you have experience it's a very good solution. 

I would rate this solution a seven out of 10. 

I don't think it has.

2 years

Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device.

Yes, with some users, the internet connection drops.

3bumen, but it's worse.