The solution's most valuable feature is its pricing.
IT Infrastructure Engineer at Digiata Technology Services
It is an affordable solution but the online console needs improvement
Pros and Cons
- "Its most valuable feature is pricing."
- "It is not a stable solution."
What is most valuable?
What needs improvement?
They should improve the solution's online console. Also, they should work on making its AP features stable. Presently, it reboots whenever we make any changes.
For how long have I used the solution?
We have been using the solution for a couple of years.
What do I think about the stability of the solution?
It is not a stable solution.
Buyer's Guide
Ubiquiti WLAN
October 2024
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We have 50 solution users in our organization.
How are customer service and support?
The solution's support team needs to be more responsive.
How would you rate customer service and support?
Negative
What other advice do I have?
The solution could work better. I rate it as a five.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Solutions and Alliances at a tech services company with 1-10 employees
It's ease-of-use is its best feature in smaller environments, but the solution can be unreliable in larger deployments
Pros and Cons
- "The ease of use and simplicity of the solution is its most valuable feature. This tool is best suited for small environments."
- "Cloud management is one feature that should be included in the next release. This tool is best suited for small environments, not large and complex ones."
What is our primary use case?
As a system integrator, we don't use Ubiquiti WLAN in our own environment. However, we provide support for the it's implementation in some of our customers' environments.
What is most valuable?
Ubiquiti WLAN's best feature is its ease of use.
What needs improvement?
The app and software should be more reliable. When we compare other solutions in the market, they seem more stable. When we talk about management, Ubiquiti's efficiency is not as good as other solutions in the market.
It would be good to see some cloud management features in future releases.
For how long have I used the solution?
My team has used the solution for about five years. I use the latest version.
What do I think about the stability of the solution?
I rate Ubiquiti WLAN's stability a six out of ten.
What do I think about the scalability of the solution?
I rate Ubiquiti WLAN's scalability a seven out of ten.
Which solution did I use previously and why did I switch?
I have previously used Cisco WLAN and Extreme Networks.
How was the initial setup?
It's easy to deploy but sometimes causes many issues in a high-density environment.
What was our ROI?
Our customers have seen a return on investment.
When the solution works, it works, and the ROI is good. But when the solution stops addressing the customer's needs, it becomes a huge problem. When we talk about ROI, it provides good ROI when the solution is designed for the environment. But if the solution is poorly designed, it becomes a nightmare.
What's my experience with pricing, setup cost, and licensing?
It's a very affordable solution for customers that do not have a lot of maturity. And it works for small to medium environments. The price is very affordable.
Which other solutions did I evaluate?
We observe a significant trend where many customers are transitioning to Aruba, Huawei and other networks.
What other advice do I have?
What we see is that a lot of customers are changing from Ubiquiti to Aruba and Huawei networks.
Before choosing the solution, you should do a site survey and evaluate other solutions on the market.
We have some customers that use the Ubiquiti WLAN, and we support them. But overall, it's a very limited solution. The solution works for some kinds of customers, but it's very limited for big customers.
I rate Ubiquiti WLAN a six out of ten for large environments. But I could give it an eight out of ten for smaller usage.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Ubiquiti WLAN
October 2024
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Telecommunication Engineer at a construction company with 5,001-10,000 employees
Stable, scalable, and reasonably priced
Pros and Cons
- "Ubiquiti WLAN is stable."
- "The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world."
What needs improvement?
The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world.
For how long have I used the solution?
I have been using Ubiquiti WLAN for approximately one year.
What do I think about the stability of the solution?
Ubiquiti WLAN is stable.
What do I think about the scalability of the solution?
The scalability of Ubiquiti WLAN is very good.
My customers are small, medium, and enterprise companies.
How are customer service and support?
The technical support could improve, they are slow.
Which solution did I use previously and why did I switch?
We previously worked with Aruba solutions and we currently are using Quantum products.
How was the initial setup?
The installation of Ubiquiti WLAN is easy.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Ubiquiti WLAN to Aruba the price is reasonable.
What other advice do I have?
We are working with a product called Quantum based out of Singapore and I would recommend only Quantum and Aruba solutions. There is technical support from Aruba, Cisco Meraki, and Quantum here in India is very good.
I rate Ubiquiti WLAN an eight out of ten.
If there was a cloud option and the technical support was good I would rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Consultant and technical support at joudeh center for computer and modern software
Easy-to-install product with good stability
Pros and Cons
- "The initial setup is easy."
- "The product’s bandwidth could be better."
What needs improvement?
The product’s bandwidth could be better.
For how long have I used the solution?
We have been using Ubiquiti WLAN for two years.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
We work with ten Ubiquiti WLAN customers.
How was the initial setup?
The initial setup is easy. We don’t need any technical assistance for installing the system.
What's my experience with pricing, setup cost, and licensing?
Ubiquiti WLAN’s price is higher than HP and Aruba.
What other advice do I have?
I recommend Ubiquiti WLAN to others and rate it a nine out of ten. It is easy to install and has competitive features similar to Aruba.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Scalable, good technical support, but could be more stable
Pros and Cons
- "I have found Ubiquiti WLAN scalable. We have approximately 200 users using the solution in my organization and do not plan to increase usage."
- "The solution is stable but could improve."
What is our primary use case?
We are using this solution as a network device.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable but could improve.
What do I think about the scalability of the solution?
I have found Ubiquiti WLAN scalable. We have approximately 200 users using the solution in my organization and do not plan to increase usage.
How are customer service and technical support?
We were satisfied with the support.
How was the initial setup?
We have a network specialist that does the installation, it was not difficult for us.
What about the implementation team?
We did the implementation of the solution ourselves with our five-person network specialist team.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Ubiquiti WLAN a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
R&D Engineer IC Design at inLab Ltd
Can be easily installed and is stable
Pros and Cons
- "Ubiquiti WLAN has been stable and is easy to install."
- "The coverage could be increased."
What is our primary use case?
We currently use it for small clients.
What is most valuable?
Ubiquiti WLAN has been stable, and we haven't had any issues with it. It is easy to install as well.
What needs improvement?
I think the coverage could be increased.
For how long have I used the solution?
We've been using it for about 10 years.
What do I think about the stability of the solution?
It is a stable solution.
How was the initial setup?
The initial setup was simple. The installation can be completed in about 10 minutes.
What's my experience with pricing, setup cost, and licensing?
There is no licensing cost for this solution.
What other advice do I have?
On a scale from one to ten, I would rate Ubiquiti WLAN at eight. We needed a team of two for deployment and maintenance, and we have 50 users at present.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Easy to manage with a minimal setup and user-friendly interface
Pros and Cons
- "The solution has a lot of great features."
- "When I started to upgrade, the controller for Unbuntu was really struggling to start up, however, that has since been solved."
What is our primary use case?
We primarily use the solution to provide the network and internet connection for all of our staff. We are an IT solutions company.
What is most valuable?
The management is great. It's very easy to manage.
It has a good user interface. The controller is very good as well.
The solution has a lot of great features.
It has a very minimal initial setup.
The solution is scalable and quite stable.
What needs improvement?
I cannot recall coming across any missing features. It already has so many to work with.
When I started to upgrade, the controller for Unbuntu was really struggling to start up, however, that has since been solved.
For how long have I used the solution?
I've been using the solution for two years or so.
What do I think about the stability of the solution?
The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
You can scale the solution as needed. I keep adding access points and have never had an issue.
We have 40 people using the solution.
How are customer service and support?
I've never dealt with technical support. Everything works well and I've never had a reason to have to reach out. They do also have good community support if you need questions answered.
Which solution did I use previously and why did I switch?
When I tried Ubiquiti for the first time, I liked it immediately.
How was the initial setup?
The setup is straightforward and very minimal. You really just connect it. It's not complex.
There isn't really any maintenance needed.
What about the implementation team?
I handled the implementation myself and bought the device directly from Ubiquiti.
What was our ROI?
I haven't noted any ROI.
What's my experience with pricing, setup cost, and licensing?
There are no licensing costs. You just purchase the devices.
What other advice do I have?
We use a variety of versions of the solution.
Ubiquiti is good even for large corporations. It's a very stable solution.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Member at Pender & Associates
Good Management portal, easy to install, and scalable
Pros and Cons
- "The solution is very easy to install."
- "The product needs to improve the user interface in the migration from old to new versions."
What is our primary use case?
Currently, I'm mainly using it for residential and small business purposes.
What is most valuable?
It's got good performance, and I like that I can manage it remotely.
The solution is stable.
The scalability is great.
The solution is very easy to install.
The system can be configured to optimise the network security.
What needs improvement?
The new user interface could be improved - some of the features in the old UI are missing in the new UI.
For how long have I used the solution?
I've been using the solution for over four years.
What do I think about the stability of the solution?
The solution is stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well. If a company needs to expand it, it can do so.
I'm an MSP, so I've deployed Unifi networks in many sites.
How was the initial setup?
The initial setup is straightforward and simple. It's not overly complex or difficult.
The process can take different amounts of time, depending on the setup. Right now, I've got it installed on a number of different sites.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. There are no licenses required to use the solution. That's one of the benefits of using the product.
What other advice do I have?
I'm a customer and an end-user.
I'm using a couple of different access points. The AC-LR, UAP Lite, In-Wall units and also the mesh APs, I use all lines of the access points.
I'd rate the solution at a nine out of ten.
I'd recommend the solution to other users and organizations.
Disclosure: My company has a business relationship with this vendor other than being a customer: Please contact me at support AT penders DOT co DOT za
Buyer's Guide
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Updated: October 2024
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