We use Document Understanding to extract data from PDFs and other kinds of documents. It also helps us process bar codes and images.
RPA Developer at a tech vendor with 201-500 employees
Enables us to automate manual tasks and duplicate them easily
Pros and Cons
- "UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
- "UiPath could improve its analytics and interface."
What is our primary use case?
How has it helped my organization?
UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate. It has reduced human error by half. It takes less time to complete these tasks. The automation is straightforward to implement because we don't need to spend time building the processes.
What is most valuable?
I like UiPath's artificial intelligence. Extracting data from documents requires some AI. Integration with other products is easy. We simply install the package for Document Understanding and work on that.
What needs improvement?
UiPath could improve its analytics and interface.
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UiPath Document Understanding
October 2024
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For how long have I used the solution?
I have used UiPath for more than two-and-a-half years.
What do I think about the stability of the solution?
UiPath Document Understanding is stable.
What do I think about the scalability of the solution?
UiPath Document Understanding is scalable.
How are customer service and support?
I rate UiPath support seven out of 10.
How would you rate customer service and support?
Neutral
How was the initial setup?
Document Understanding is a cloud-based solution, so the deployment only took a few hours and required two or three people.
What's my experience with pricing, setup cost, and licensing?
UiPath is competitively priced.
What other advice do I have?
I rate UiPath Document Understanding eight out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Software Development Associate Architect at QualiZeal
Advanced capabilities and good document processing with room for improved ML handling
Pros and Cons
- "This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system."
- "It has advanced capabilities compared to other competitors, whether Blue Prism or Automation Anywhere."
- "They can include some features in utilizing the product of assessment understanding, or more specifically, a better efficient handling of the ML skill, which right now is not that efficient."
- "They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues."
What is our primary use case?
We primarily use it for invoice processing as well as receipt processing or expense processing.
What is most valuable?
It has advanced capabilities compared to other competitors, whether Blue Prism or Automation Anywhere. We can select the ML models based on the type of process that we are automating.
It has helped process around two thousand documents per month, in formats including PDF, text, image, and even handwritten documents. This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
What needs improvement?
They can include some features in utilizing the product of assessment understanding, or more specifically, a better efficient handling of the ML skill, which right now is not that efficient. The integration could also be simplified as it's somewhat complex at present.
For how long have I used the solution?
I have used the UiPath Document Understanding for one year.
How are customer service and support?
They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not use any previous solutions for document undertsnading. This is the first one we have used.
How was the initial setup?
The initial setup is not straightforward. One needs to have knowledge to set it up.
What about the implementation team?
The implementation team involved an architect, senior developers, and another architect.
What was our ROI?
Return on investment could be high if you are using the product for multiple processes. The more automation you achieve, the more ROI you will see.
What's my experience with pricing, setup cost, and licensing?
It is expensive/ It's not easy to accommodate in the budget.
Which other solutions did I evaluate?
We didn't evaluate other options since we didn't have time to explore that much.
What other advice do I have?
I would rate UiPath Document Understanding a seven out of ten, although the platform doesn't accommodate half ratings.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 19, 2024
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Updated: October 2024
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