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OpenText Capture vs UiPath IXP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 6.9%, down from 7.4% compared to the previous year. The mindshare of UiPath IXP is 9.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath IXP9.8%
OpenText Capture6.9%
Other83.3%
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
"It is a pretty scalable tool, and it works well for big companies."
"Has a very good machine learning feature."
"The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined."
"I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."
"UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
"Document classification is very good."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"It shortens the time of extracting data by 70 to 80%."
 

Cons

"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"The setup is medium complexity."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"One area where UiPath could improve is by including pre-trained models for general-use documents specific to the Middle East."
"UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement."
"The interface has room for improvement."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"The signature comparison feature of UiPath Document Understanding could be improved."
"The extraction and classification process should be simplified."
"UiPath Document Understanding can improve its handwriting and signature recognition."
"It would be ideal if they could include more packages for more use cases."
 

Pricing and Cost Advice

"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"UiPath Document Understanding is priced high compared to its competition."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"The cost per license is significant, approaching ten thousand dollars."
"The pricing is reasonable."
"For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
"It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
11%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
17%
Computer Software Company
17%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise26
 

Questions from the Community

What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pricing, so the new initiatives are put on hold, and they're looking for alternati...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement when it comes to understanding handwriting. Document Understanding at the current ...
 

Comparisons

 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.