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OpenText Intelligent Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Intelligent Capture is 8.1%, down from 10.0% compared to the previous year. The mindshare of UiPath Document Understanding is 16.6%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
José Arthur Brasileiro - PeerSpot reviewer
Is easy to configure, user-friendly, and produces accurate results
The data we extract using Document Understanding relates to vehicle accidents. The insurance company uses this data to charge third parties involved and recover most of their money with minimal human intervention. We are extracting information from 50 insurance documents to prove the concept of showing coverage for those involved in the accident. The information from the insurance company is in PDF format and is structured so that we can easily extract information from it. The other public policy documents vary in quality depending on the state and district in Brazil. We have 27 states, and these documents are unstructured, making it difficult to extract data from them. Sometimes they are in image format, and other times they are in PDF format. The 50 structured PDF documents from the insurance company are all 100 percent automated using UiPath Document Understanding. We are impressed with the machine learning and AI capabilities of Document Understanding. We can use APIs to identify whenever a vehicle accident is reported, which helps our business. Using the AI we can access vehicle accident reports and train the machine learning to understand the majority of the documents we extract information from to help improve our business processes. We use the UiPath platform orchestrator with an API to integrate with OpenAI. UiPath Document Understanding has helped our organization demonstrate to potential customers how the solution, together with AI and machine learning, can benefit their businesses. Before Document Understanding our process took 15 minutes per document and now it takes under one minute. Document Understanding has helped free up our staff's time to work on other projects.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The automated version of the vendor invoice management is great."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The prebuilt algorithm for extracting foreign invoices is the most valuable feature because it eliminates the need for us to build anything from scratch."
"OCR technology is undoubtedly the most valuable feature and the feasibility of integrating data processes with AI and machine learning models is fascinating."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"The solution is quite stable, and I am happy with its performance in my programs and processes."
"Has a very good machine learning feature."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review."
 

Cons

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The setup is medium complexity."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The coding machine learning could be a little bit better."
"They can include some features in utilizing the product of assessment understanding, or more specifically, a better efficient handling of the ML skill, which right now is not that efficient."
"Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one step ahead. It is faster than UiPath."
"Document Understanding would be improved with more AI platforms."
"This is an expensive solution."
"Its pricing can be improved."
"One area of improvement for UiPath Document Understanding is the accuracy of handwritten documents. While the solution supports handwritten documents, the accuracy percentage is not as high as desired."
"The documentation should be more clear, or better training should be provided."
 

Pricing and Cost Advice

"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"I do not know about its price, but for large organizations, UiPath is cheap, whereas, for small organizations, UiPath is high. For example, if 500 licenses are needed for one company, UiPath is cheap. If only 5 licenses are required, UiPath is costly."
"Document Understanding's price is quite high."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
"The price is on the high end."
"For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
"The last time we implemented UiPath Document Understanding the price was high."
"The cost per license is significant, approaching ten thousand dollars."
"We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
14%
Computer Software Company
13%
Government
9%
Financial Services Firm
16%
Computer Software Company
16%
Real Estate/Law Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.
What needs improvement with UiPath Document Understanding?
Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.
 

Also Known As

OpenText Captivas
No data available
 

Learn More

 

Overview

Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.