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OpenText Intelligent Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Intelligent Capture is 7.3%, down from 8.6% compared to the previous year. The mindshare of UiPath Document Understanding is 14.2%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
ManinderSodhi - PeerSpot reviewer
The solution can process a large volume of invoices with a high success rate and little human validation
We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The solution is very powerful because it allows for custom scripting."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"We can integrate document understanding with other systems and applications."
"The most valuable aspects of UiPath Document Understanding are its accuracy, ability to automate processes end-to-end, and the availability of a free trial period to conduct a proof of concept and assess its accuracy and speed."
"UiPath provides a useful feature that allows us to classify documents as invoices or not."
"I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."
"The best feature is pre-labeling, as it eliminates the need to manually label each data point."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"I like the clear and organized way in which UiPath has structured the labeling process, as well as the user-friendly development environment."
"The UiPath Document Understanding tool is very easy to use for document understanding."
 

Cons

"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues."
"Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a point where I will give it five stars. I may give it a two or three. It is still not advanced enough to identify whatever handwritten content you give to it. It can process handwriting, but you need a human to validate it. With more training, it will become more automated. It will be better by 2025, but it is still not mature enough"
"Existing models have room for improvement."
"UiPath Document Understanding has challenges with handwriting and screenshots."
"This is an expensive solution."
"UiPath Document Understanding's ability to handle diverse document formats, including scans and signatures, needs improvement."
"The licensing model poses a significant challenge due to the fee charged for posting a model, which impedes the development of productivity-enhancing models."
"The rising annual licensing cost of UiPath's Document Understanding product is a major turnoff for users."
 

Pricing and Cost Advice

"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"I find the pricing to be fair."
"The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator."
"On a scale of one to ten with ten being the most expensive, I rate UiPath Document Understanding an eight on cost."
"Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
"One of the biggest challenges we face with UiPath is the pricing structure."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"UiPath Document Understanding compared to the competitors is high."
"Its pricing can be looked into because it is on the higher side for developing economies, such as India, where the cost of labor is a little cheaper compared to advanced technologies."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
14%
Government
10%
Financial Services Firm
16%
Computer Software Company
14%
Real Estate/Law Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.
What needs improvement with UiPath Document Understanding?
Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.