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OpenText Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 7.5%, up from 7.3% compared to the previous year. The mindshare of UiPath Document Understanding is 11.5%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath Document Understanding11.5%
OpenText Capture7.5%
Other81.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The automated version of the vendor invoice management is great."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The most valuable feature in UiPath Document Understanding is the identification of the fields column in the PDF documents."
"It has advanced capabilities compared to other competitors, whether Blue Prism or Automation Anywhere."
"The taxonomy and Validation Station are among the most helpful features for us. If anything is extracted incorrectly, we can manually extract it there."
"UiPath's Document Understanding significantly reduces the effort needed to train a machine-learning model for our documents."
"I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."
"OCR technology is undoubtedly the most valuable feature and the feasibility of integrating data processes with AI and machine learning models is fascinating."
"I found UiPath Document Understanding helpful in automating different types of processes. One process can be split into multiple processes or sub-processes. You can also use it for ID management or extracting data from IDs, such as passports or government-issued IDs, which I like."
"It shortens the time of extracting data by 70 to 80%."
 

Cons

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"The setup is medium complexity."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number."
"It would be ideal if they could include more packages for more use cases."
"There is room for improvement in handwriting processes."
"If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security."
"There is room for improvement in UiPath Document Understanding's pricing. It is expensive for small clients. Currently, there is a big gap between the basic package and the 200,000 packages. There is no package in the middle for small agencies."
"Document Understanding would be improved with more AI platforms."
"The signature comparison feature of UiPath Document Understanding could be improved."
"The rising annual licensing cost of UiPath's Document Understanding product is a major turnoff for users."
 

Pricing and Cost Advice

"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"While Robotic Process Automation tools can be expensive, UiPath Document Understanding is no exception."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"I have only been using its free version."
"Document Understanding's price is quite high."
"UiPath Document Understanding compared to the competitors is high."
"UiPath Document Understanding is priced high compared to its competition."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"I find the pricing to be fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Insurance Company
10%
Government
10%
Financial Services Firm
17%
Computer Software Company
15%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise25
 

Questions from the Community

What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
It can be cheaper, but for the work it does, it's decent. It's not a very affordable solution.
What needs improvement with UiPath Document Understanding?
For UiPath Document Understanding, there is a possibility for improving accuracy with multilingual documents, especially handwritten ones. It doesn't have very great accuracy, particularly for hand...
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath Document Understanding and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.