We performed a comparison between OpenText Intelligent Capture and UiPath Document Understanding based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The automated version of the vendor invoice management is great."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices."
"With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated."
"The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review."
"UiPath Document Understanding's image file extraction feature is the best in any OCR solution."
"There are many features that can be added to the action center to keep humans in the loop to evaluate the accuracy of the extracted data."
"Machine learning is the most valuable feature of UiPath Document Understanding."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"Making the design of Forms AI more flexible and accommodating to companies' branding preferences would be beneficial."
"It would be ideal if they could include more packages for more use cases."
"The signature and handwriting are a pain point for the OCR and have room for improvement."
"There is room for improvement in handwriting processes."
"I would like to see more integration of artificial intelligence. That's being implemented, but it would be a massive improvement to the solution's document processing. If UiPath achieves intelligent document processing, it will be far better than anything on the market. There are currently some limitations with the fields that could be addressed using a GPT engine. With an integrated AI model, you wouldn't need to create your taxonomy. You would only need to provide some prompts, such as "What is the property name?" It will store that as a variable."
"I encountered difficulties with UiPath Document Understanding in determining the appropriate OCR to use for certain files."
"UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement."
"One area of improvement for UiPath Document Understanding is the accuracy of handwritten documents. While the solution supports handwritten documents, the accuracy percentage is not as high as desired."
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OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews while UiPath Document Understanding is ranked 2nd in Intelligent Document Processing (IDP) with 45 reviews. OpenText Intelligent Capture is rated 8.2, while UiPath Document Understanding is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, IBM Datacap, HyperScience and Hyland Brainware, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and IQ Bot. See our OpenText Intelligent Capture vs. UiPath Document Understanding report.
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We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
