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OpenText Intelligent Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Intelligent Capture is 8.3%, down from 10.1% compared to the previous year. The mindshare of UiPath Document Understanding is 16.0%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
Oct 25, 2022
A powerful solution for custom scripting but .NET knowledge is required
Until recently, I use the solution at my prior employer for various document recognition and automation processes.  We developed the solution for customers with various virtual machines and scan stations, some with more than 1,000 resources.  For one project, I provided full-fledged invoice…
José Arthur Brasileiro - PeerSpot reviewer
Nov 9, 2023
Is easy to configure, user-friendly, and produces accurate results
The data we extract using Document Understanding relates to vehicle accidents. The insurance company uses this data to charge third parties involved and recover most of their money with minimal human intervention. We are extracting information from 50 insurance documents to prove the concept of showing coverage for those involved in the accident. The information from the insurance company is in PDF format and is structured so that we can easily extract information from it. The other public policy documents vary in quality depending on the state and district in Brazil. We have 27 states, and these documents are unstructured, making it difficult to extract data from them. Sometimes they are in image format, and other times they are in PDF format. The 50 structured PDF documents from the insurance company are all 100 percent automated using UiPath Document Understanding. We are impressed with the machine learning and AI capabilities of Document Understanding. We can use APIs to identify whenever a vehicle accident is reported, which helps our business. Using the AI we can access vehicle accident reports and train the machine learning to understand the majority of the documents we extract information from to help improve our business processes. We use the UiPath platform orchestrator with an API to integrate with OpenAI. UiPath Document Understanding has helped our organization demonstrate to potential customers how the solution, together with AI and machine learning, can benefit their businesses. Before Document Understanding our process took 15 minutes per document and now it takes under one minute. Document Understanding has helped free up our staff's time to work on other projects.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"UiPath Document Understanding produces a high accuracy rate of 98 percent."
"With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated."
"The most valuable feature of UiPath Document Understanding is the AI Center."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"The most valuable feature is the ability for humans to train the bot."
"UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
"The taxonomy and Validation Station are among the most helpful features for us. If anything is extracted incorrectly, we can manually extract it there."
 

Cons

"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The setup is medium complexity."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"I encountered difficulties with UiPath Document Understanding in determining the appropriate OCR to use for certain files."
"The interface has room for improvement."
"UiPath Document Understanding has challenges with handwriting and screenshots."
"The extraction and classification process should be simplified."
"Currently, we have to train multiple templates because the column size and row size change in each PDF."
"They could work on the digitizing and classification of documents."
"UiPath could improve its analytics and interface."
"At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"The cost per license is significant, approaching ten thousand dollars."
"Document Understanding's price is quite high."
"I find the pricing to be fair."
"UiPath Document Understanding carries a premium price tag, but its current technological capabilities may not yet fully justify the cost."
"Its pricing can be looked into because it is on the higher side for developing economies, such as India, where the cost of labor is a little cheaper compared to advanced technologies."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"UiPath Document Understanding compared to the competitors is high."
"I find the pricing to be somewhat on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
14%
Computer Software Company
13%
Government
8%
Computer Software Company
16%
Financial Services Firm
15%
Real Estate/Law Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I find the pricing to be fair. It's neither expensive nor cheap, but rather affordable, which makes the platform appealing to users.
What needs improvement with UiPath Document Understanding?
UiPath Document Understanding's training can be improved to focus more on how to handle the robots. Extending the trial period for UiPath Document Understanding from three to six months would allow...
 

Also Known As

OpenText Captivas
No data available
 

Learn More

 

Overview

Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.