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OpenText Intelligent Capture vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Intelligent Capture is 8.1%, down from 10.0% compared to the previous year. The mindshare of UiPath Document Understanding is 17.0%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
ManinderSodhi - PeerSpot reviewer
The solution can process a large volume of invoices with a high success rate and little human validation
We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The solution is very powerful because it allows for custom scripting."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The automated version of the vendor invoice management is great."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"It shortens the time of extracting data by 70 to 80%."
"Scalability-wise, I rate the solution a nine out of ten...The solution's technical support is good."
"The highly visual and user-friendly interface was a standout feature."
"UiPath Document Understanding offers multiple types of extractors, which we can use to extract information from documents in a variety of ways."
"The taxonomy and Validation Station are among the most helpful features for us. If anything is extracted incorrectly, we can manually extract it there."
"I found UiPath Document Understanding helpful in automating different types of processes. One process can be split into multiple processes or sub-processes. You can also use it for ID management or extracting data from IDs, such as passports or government-issued IDs, which I like."
"There are many features that can be added to the action center to keep humans in the loop to evaluate the accuracy of the extracted data."
"UiPath provides a useful feature that allows us to classify documents as invoices or not."
 

Cons

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The setup is medium complexity."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The UiPath APIs lack reliable table parsing."
"Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a point where I will give it five stars. I may give it a two or three. It is still not advanced enough to identify whatever handwritten content you give to it. It can process handwriting, but you need a human to validate it. With more training, it will become more automated. It will be better by 2025, but it is still not mature enough"
"UiPath could improve its analytics and interface."
"One area where UiPath could improve is by including pre-trained models for general-use documents specific to the Middle East."
"If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security."
"UiPath Document Understanding can improve its handwriting and signature recognition."
"An area for improvement in UiPath Document Understanding is data extraction from scanned documents. It could be better because I've observed a ten percent failure or flaw whenever the vendor scans and converts documents into PDFs."
"UiPath Document Understanding's ability to handle diverse document formats, including scans and signatures, needs improvement."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"UiPath Document Understanding carries a premium price tag, but its current technological capabilities may not yet fully justify the cost."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
"UiPath's pricing model is complex and based on AI units, which are consumed during model training and use."
"I used the community version, so there was no fee."
"We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"I have only been using its free version."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
15%
Computer Software Company
13%
Government
9%
Financial Services Firm
16%
Computer Software Company
15%
Real Estate/Law Firm
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.
What needs improvement with UiPath Document Understanding?
Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.
 

Also Known As

OpenText Captivas
No data available
 

Learn More

 

Overview

Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.