UiPath Reviews

The thing that I find very interesting with UiPath is that no process is too simple or too complex to put UiPath on it, so it can work anywhere on any type of process. This is why we're able to put in on customer facing processes, but also back office processes, for example in voice processing.

Firstly, it showed everybody that automation is possible and that it does not require much effort. The future holds a lot of surprises when you put the right technology to the right process, then you get great results. What I can say is that we see a solid return on investment, both for us and for our customers.

We have seen issues in the past, but we've also seen the actions that it can do to correct them. For example, it's just one color change or the place of a button in an application change and so on.

I'm looking more at the potential of this product, so looking back, we had support for everything that was needed, our small issues were fixed, but now I'm looking at the roadmap that UiPath has for this product. 

I can say with confidence that is a future proofing investment. I mean what other technology would come out and then bring business value.

I always appreciated technical support from UiPath, because I see both business understanding and also the technical understanding so the support team was able to get the discussion with both my business team and my technical team.

It depends on your expectation. If people have expectations that API technology is very easy to implement, it's not 100% true. It is easy to train a robot to do a specific task. But when you use more robots or you put them on complex processes, then the story's changing so you need very strong development skills and very good system architects who will understand this.

We have seen a return on investment in the longer term because we have some rather small processes. Our advantage is in terms employee experience or our colleague experience. But when you're looking at customers, we have seen numbers in hundreds of thousands of savings per year.

If we are thinking about the customer-facing processes, we have seen saving about 25% of the workforce involved in this. The main saving was in the time to respond to customer.

We did this analysis about three years ago. We compared Automation Anywhere, Blue Prism and UiPath and then the decision was to move with UiPath and our first proof of concept was on UiPath.

I would rate the product eight out of ten. I am scared not to be too subjective because I would go for a higher grade. I still see some room for improvement. I still see some need for integration with other solutions, but I would certainly recommend these to all my customers, comparing it to what the competition has.

I use it professionally to build software robots for an international company.

My organization is spanning across multiple countries so it's hard for me to see UiPath's influence. However, in my office, we are yet to implement the first solutions.

The most valuable features of this solution are:

• Custom components that can be found on UiPath Go!
  
• Debugger with variable watch capability.
• The UI Explorer can examine the underlying structure of the application's user interface.

I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone.

I've been using UiPath for around one year.

We are using the UiPath platform for back-office end-to-end process automation, combined with OCR and cognitive services.

In our projects, we provide our customers with a x2 to x6 efficiency improvement, error decrease, and SLA improvement.

• Core activities
• Excel activities
• All the cognitive activities
• Python and customer activities
• UiPath Go! (good platform for the community for knowledge sharing)
• UiPath Academy (best courses apart from other vendors).

• Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises.
• More cognitive services from Google, AWS, Microsoft, integrated into the platform provide wider capabilities for developers and service providers.

I'm working at a computer software company, where we're bringing digital transformation using UiPath. All rule-based and mundane tasks are identified and automated using RPA. We have about 25 bots in production now. Data processing, file handling, email automation, and related activities are running in production.

The most valuable features are the ability to interact with almost all applications in Windows, ease of programming, excellent forum support for developers, free academy training, Orchestrator capabilities for BOT handling, and Citrix-supporting features during development.

Robotic process automation should mold and grow into intelligent process automation where a BOT can handle more than just robotic and simple tasks. I'm sure UiPath is working towards it.

A self-coding robot can be a very useful tool in the future.  

We have been using UiPath for three years.

The ROI was quick and measurable. The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence. Some processes were developed in human-BOT collaboration as partial automation.

The R&D focus of UiPath is really impressive.

• Automating web applications is the primary use for my organisation.
• Also, data scrapping is another main usage.

• Improvement in the way of quick and fast automation development.
• Functional testers have changed as an automation test engineer.

• Web automation is the most valuable.
• Locating an element and adding the conditions are very easy compared to other tools.

• Everything is awesome; no improvement is needed at this stage.
• One word to say about UiPath is, it is simply great.

Excellent.

Excellent.

It has the best service.

Earlier we were using Selenium for test automation in our organisation.

The setup is simple, nothing complex to understand.

I didn't implement it through vendor teams.

Good.

Reasonable pricing. If there can be a decrease for individual learners/developers.

Before taking part in UiPath, I have used the trial version of Automation Anywhere.

If mobile automation is included in UiPath, it would be great.

Data transfer between different apps is the main use case for us.

We've been using UiPath in plenty of business processes with great results. It's made our lives easier by automating data entry between different applications, reducing to a minimum repetitive work that everybody hates doing. Our teams have won a lot of time they now use in more interesting tasks where they can really make a difference.

• Great UX and very intuitive UI
• Fast and easy to learn
• Simple to configure with Orchestrator
• Works with most web apps and desktop apps, including Citrix
• UiExplorer is a fantastic help
• Can be used in attended or unattended modes.

• Debugging mode has room for improvement
• Sluggish to develop when several XAML files are open
• Price for large projects.

The most relevant use cases are business processes that include repetitive human tasks that make use of different apps in a common workflow.

There are lots of opportunities to improve these business processes in terms of efficiency, time taken, and error rates.

• Good workflow capabilities
• E-learning and training academy
• Fully robotized and human-assisted automation
• A broad set of applications supported
• VB.NET and C# for developers make it easy to get started.

• Price could be an issue for large projects, but that's where you'll get a high ROI too.
• The collection of applications supported can grow, but we've seen it's happening in the last versions.

Automating various processes in systems such as SAP, Windows automation, and Excel. By making generic components, we are able to reuse them for various projects and clients.

This solution has enabled us to automate repetitive processes in an easy manner which has improved our KPIs. It's not that time-consuming to automate processes.

UiPath has a very easy drag-and-drop interface, which makes automating processes a breeze. The activities make you do most things, and if not, you have the option to custom-code them in .NET.

• Some features feel a bit buggy, and older versions are prone to crash. 
• Double screen support would be nice. 
• More AI and ML support.