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it_user976860 - PeerSpot reviewer
Software Engineer at Costa Cloud
User
Recording and scrapping which directly extracts the data from the website and saves it into the excel sheet is valuable.
Pros and Cons
  • "We are able to extract data from the PDF and website, then translate the data into different languages."
  • "We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."

What is our primary use case?

I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages.

How has it helped my organization?

We are able to extract data from the PDF and website, then translate the data into different languages.

What is most valuable?

Recording and scraping which directly extracts the data from the website and saves it into the excel sheet.

What needs improvement?

We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good.

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UiPath
October 2024
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For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
RPA Developer & Consultant at a tech services company with 11-50 employees
Real User
Good OCR and computer vision features
Pros and Cons
  • "OCR technologies and computer vision (CV) technologies work very well and produce quality results."
  • "Technical support needs improvement because it takes too long to escalate when necessary."

What is our primary use case?

We are doing some RPA projects for our customers at my company. Our customers are really good in their area. We are using UiPath studio for creating robotic process automations and using the Orchestrator for monitoring processes.

How has it helped my organization?

UiPath is a company that quickly develops new features and constantly follows current technological trends. Working with this company has taken us far. Thanks to UiPath, we can develop new projects much faster. It is really easy to start using their products.

What is most valuable?

OCR technologies and computer vision (CV) technologies work very well and produce quality results. Thanks to these products, we have created very good automations. Many of our customers are delighted to be developing projects with these features.

What needs improvement?

The machine learning module can be made more usable, including the latest improvements in the field.

Technical support needs improvement because it takes too long to escalate when necessary.

For how long have I used the solution?

I have been using UiPath for developing RPA projects over the past year.

How are customer service and technical support?

When we open a case, they are very interested, but technically it takes some time to get in touch with higher-level people. I think this is an issue that needs improvement.

What other advice do I have?

Overall, this is a very good environment to work with.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
October 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer2595063 - PeerSpot reviewer
Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
User-friendly interface and community support drive task automation while documentation needs enhancement
Pros and Cons
  • "The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it."
  • "There is a need for more videos and examples on upcoming enhancements and changes."

What is our primary use case?

The primary use case for UiPath is to automate tedious tasks in my organization and previous organizations. It's very friendly, offering free licensing, which makes it easy for people to learn and work with it. The ability to automate repetitive activities that take a lot of time is a significant advantage.

How has it helped my organization?

UiPath has enabled tasks to be done quickly and on schedule without human errors. It allows repetitive processes to be performed multiple times without issues, freeing human resources from tedious daily activities.

What is most valuable?

The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it. The community is supportive, providing alternative solutions and quick responses. UiPath's flexibility allows for significant automation, reducing manual errors significantly. The ability to have an orchestrator to manage processes efficiently is another valuable feature.

What needs improvement?

There is a need for more videos and examples on upcoming enhancements and changes. If they can improve the OCR engine and provide more detailed documentation and multiple examples, it would be helpful for adapting to new updates.

For how long have I used the solution?

I have been using UiPath for almost nine years.

What do I think about the stability of the solution?

Stability-wise, the tool is good, however, each upgrade requires a lot of preparation, as it involves changing infrastructure and testing new capabilities.

What do I think about the scalability of the solution?

There are no scalability issues mentioned in the transcript.

How are customer service and support?

Technical support is rated seven on a scale from one to ten due to long communication cycles before getting hands-on help. However, they usually provide solutions and alternative methods that are helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used other RPA tools, including Blue Prism and Automation Anywhere. UiPath offers free licensing for learning, which is an advantage over other tools.

How was the initial setup?

The initial setup is straightforward. On-premises deployment involves getting the development package and deploying it. Hybrid models require coordination with others but are not complex.

What was our ROI?

While specific numbers are not provided, UiPath certainly performs well in automating repetitive tasks, which likely contributes to a positive ROI.

What's my experience with pricing, setup cost, and licensing?

Based on past experience, UiPath's pricing is moderate when compared to other tools. I rate it at seven out of ten in terms of cost.

Which other solutions did I evaluate?

Alternate solutions evaluated include Blue Prism and Automation Anywhere. Each has different strengths, but UiPath is preferred for its user-friendly interface and community support.

What other advice do I have?

I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
Buyer's Guide
Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.