I use it professionally to build software robots for an international company.
Software Application Developer at a tech vendor with 10,001+ employees
Good custom components and debugging capability
Pros and Cons
- "The UI Explorer can examine the underlying structure of the application's user interface."
- "I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone."
What is our primary use case?
How has it helped my organization?
My organization is spanning across multiple countries so it's hard for me to see UiPath's influence. However, in my office, we are yet to implement the first solutions.
What is most valuable?
The most valuable features of this solution are:
- Custom components that can be found on UiPath Go!
- Debugger with variable watch capability.
- The UI Explorer can examine the underlying structure of the application's user interface.
What needs improvement?
I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone.
Buyer's Guide
UiPath
March 2025

Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
For how long have I used the solution?
I've been using UiPath for around one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Project Manager (Business Automation) at Intetics Inc.
Used for back-office end-to-end process automation
What is our primary use case?
We are using the UiPath platform for back-office end-to-end process automation, combined with OCR and cognitive services.
How has it helped my organization?
In our projects, we provide our customers with a x2 to x6 efficiency improvement, error decrease, and SLA improvement.
What is most valuable?
- Core activities
- Excel activities
- All the cognitive activities
- Python and customer activities
- UiPath Go! (good platform for the community for knowledge sharing)
- UiPath Academy (best courses apart from other vendors).
What needs improvement?
- Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises.
- More cognitive services from Google, AWS, Microsoft, integrated into the platform provide wider capabilities for developers and service providers.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
UiPath
March 2025

Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
Customer Experience Specialist - RPA at a computer software company with 5,001-10,000 employees
Automation of rule-based and mundane tasks allows time for more productive activities
Pros and Cons
- "The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence."
- "A self-coding robot can be a very useful tool in the future."
What is our primary use case?
I'm working at a computer software company, where we're bringing digital transformation using UiPath. All rule-based and mundane tasks are identified and automated using RPA. We have about 25 bots in production now. Data processing, file handling, email automation, and related activities are running in production.
What is most valuable?
The most valuable features are the ability to interact with almost all applications in Windows, ease of programming, excellent forum support for developers, free academy training, Orchestrator capabilities for BOT handling, and Citrix-supporting features during development.
What needs improvement?
Robotic process automation should mold and grow into intelligent process automation where a BOT can handle more than just robotic and simple tasks. I'm sure UiPath is working towards it.
A self-coding robot can be a very useful tool in the future.
For how long have I used the solution?
We have been using UiPath for three years.
What was our ROI?
The ROI was quick and measurable. The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence. Some processes were developed in human-BOT collaboration as partial automation.
What other advice do I have?
The R&D focus of UiPath is really impressive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at Optisol
Locating an element and adding the conditions are very easy
What is our primary use case?
- Automating web applications is the primary use for my organisation.
- Also, data scrapping is another main usage.
How has it helped my organization?
- Improvement in the way of quick and fast automation development.
- Functional testers have changed as an automation test engineer.
What is most valuable?
- Web automation is the most valuable.
- Locating an element and adding the conditions are very easy compared to other tools.
What needs improvement?
- Everything is awesome; no improvement is needed at this stage.
- One word to say about UiPath is, it is simply great.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Excellent.
What do I think about the scalability of the solution?
Excellent.
How are customer service and technical support?
It has the best service.
Which solution did I use previously and why did I switch?
Earlier we were using Selenium for test automation in our organisation.
How was the initial setup?
The setup is simple, nothing complex to understand.
What about the implementation team?
I didn't implement it through vendor teams.
What was our ROI?
Good.
What's my experience with pricing, setup cost, and licensing?
Reasonable pricing. If there can be a decrease for individual learners/developers.
Which other solutions did I evaluate?
Before taking part in UiPath, I have used the trial version of Automation Anywhere.
What other advice do I have?
If mobile automation is included in UiPath, it would be great.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Telecommunications Engineer at a manufacturing company with 11-50 employees
Great UX and very intuitive UI
What is our primary use case?
Data transfer between different apps is the main use case for us.
How has it helped my organization?
We've been using UiPath in plenty of business processes with great results. It's made our lives easier by automating data entry between different applications, reducing to a minimum repetitive work that everybody hates doing. Our teams have won a lot of time they now use in more interesting tasks where they can really make a difference.
What is most valuable?
- Great UX and very intuitive UI
- Fast and easy to learn
- Simple to configure with Orchestrator
- Works with most web apps and desktop apps, including Citrix
- UiExplorer is a fantastic help
- Can be used in attended or unattended modes.
What needs improvement?
- Debugging mode has room for improvement
- Sluggish to develop when several XAML files are open
- Price for large projects.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a computer software company with 11-50 employees
Has good workflow capabilities and supports a broad set of applications
What is our primary use case?
The most relevant use cases are business processes that include repetitive human tasks that make use of different apps in a common workflow.
How has it helped my organization?
There are lots of opportunities to improve these business processes in terms of efficiency, time taken, and error rates.
What is most valuable?
- Good workflow capabilities
- E-learning and training academy
- Fully robotized and human-assisted automation
- A broad set of applications supported
- VB.NET and C# for developers make it easy to get started.
What needs improvement?
- Price could be an issue for large projects, but that's where you'll get a high ROI too.
- The collection of applications supported can grow, but we've seen it's happening in the last versions.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
It has a very easy drag-and-drop interface that makes automating processes a breeze
What is our primary use case?
Automating various processes in systems such as SAP, Windows automation, and Excel. By making generic components, we are able to reuse them for various projects and clients.
How has it helped my organization?
This solution has enabled us to automate repetitive processes in an easy manner which has improved our KPIs. It's not that time-consuming to automate processes.
What is most valuable?
UiPath has a very easy drag-and-drop interface, which makes automating processes a breeze. The activities make you do most things, and if not, you have the option to custom-code them in .NET.
What needs improvement?
- Some features feel a bit buggy, and older versions are prone to crash.
- Double screen support would be nice.
- More AI and ML support.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
retired at a non-profit with 501-1,000 employees
It easily reduces non-litigated tools for our clients
Pros and Cons
- "It is extremely helpful with our invoicing process."
- "I would like UIPath to improve the OCR visuals."
What is our primary use case?
It is extremely helpful with our invoicing process.
How has it helped my organization?
The key benefits are the reduction of the non-litigated tasks for our clients. It reduces time and staff needed to deal with these tasks.
What is most valuable?
The automation process is helpful.
What needs improvement?
I would like UIPath to improve the OCR visuals. Also, I wonder if one day the automation tools will be able to make simple decisions by themselves.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
It scales up easily.
How was the initial setup?
The initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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