Try our new research platform with insights from 80,000+ expert users
Senior Engineer at MRB Secure
Real User
Tricky to manage but offers good recovery capabilities and technical support is helpful
Pros and Cons
  • "To do the actual backup configuration is also not too bad."
  • "We need some sort of security for backups and archives."

What is our primary use case?

We've been providing Veeam solutions to clients. We basically distribute MSP licenses to clients.

Veeam Agent for Windows is basically the mini compared to Backup and Replication, which is like the Mercedes of the two. It's for anything that doesn't require a backup of an application or license. For example, for physical server backups or physical workstation backups. You won't really use it for virtual machines. You'll rather install a backup of the application and use it for that. That's about it.

What is most valuable?

To do recoveries is not that hard. To do the actual backup configuration is also not too bad. It also works off an agent. It does snapshots. 

Technical support is helpful.

What needs improvement?

It basically does caching on the actual customer's machine. For example, if you're doing a trial backup, which enables you to basically do a similar thing to Acronis, where you can carry on from where you left off. The only issue is that caching is running on your local machine. So, if you have a little bit of space left on your machine and now it has a big cache, then your hard drive runs out of space, and it crashes. You don't want the tool to be responsible for breaking your machine.

I've worked with a lot of tools, and the only difference between this and the normal CMB tool, which just does a snapshot and copies files, is the way it's being stored. It puts it in a different kind of file format. In terms of, let's just say, Acronis Cloud, it's got something like active protection, which actually protects your backup archive from ransomware. Veeam does not have anything like that. There's no security feature whatsoever.

They tried to bring in something like immutable backups, so now you can't change your backup. Yet it can still be encrypted. It's absolutely pointless. We try to move away from the, let's say, old legacy kind of products like Veeam, even though it's still marked as one of the best backup products there is.

We need some sort of security for backups and archives. I've had too many instances of targeted attacks where people will access the backup repository and encrypt the backup file, then launch attacks on the machine. When that happens, the machine is not recoverable, and you have to pay a ransom to get your information back. 

For how long have I used the solution?

I've used the solution from the time it was released. 

Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
March 2025
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's quite stable. It is an on-premise installation. It can be set up to send you email notifications via SMTP, and that in itself can become tricky to basically set up. 

With the actual recovery, let's say you work at a company, and you don't want to install Backup and Replication, and you want to deploy only Veeam Agent for Windows. That's fine. You can deploy everything and set everything up. For every single instance or agent that you install, in order for you to do a recovery of that machine, you would need an individual copy of your recovery media. So that means you're going to have a hundred recovery media over the size of about 500 megabytes or even bigger, in some cases. At the end of the day, that is useless storage. What happens is if you lose one of those recovery media or you don't make it, you cannot restore that machine.

What do I think about the scalability of the solution?

It's not really that scalable. 

We used have over 2000 Veeam Agents installed across various customers.

How are customer service and support?

Their tech support is quite good. It's a legacy product in my eyes and it forms part of the basic principles of backup. For instance, if this doesn't work, do that. If the service is down, just start it. There's no real big complexity with it sometimes. However, tech support is quite good. Sometimes there are errors that you just can't avoid and nobody can help you with them. And that just means that you have to start from scratch with the backups. 

Which solution did I use previously and why did I switch?

I've worked with Veeam Backup and Replication and Veeam Agent for Linux. For Linux, there's no reporting. The only way for you to figure out what's happening is to physically log into the machine and figure out if the backup ran or not. It's not really that good. For Windows itself, it looks fine.

How was the initial setup?

With regards to the setup, the big issue there is you do need the latest version of .NET. If you want to install it on an older kind of machine. It doesn't really support all of that. It means you need to do system updates, all of those kinds of things, just before you can even install .NET, and it can become quite a headache to get it up and running initially.

To deploy it on a network can be quite tricky, and that's why most people would rather use Backup and Replication and deploy it through there instead of deploying it one by one. That's basically what you need to do with this. You need to go to a machine, install it, go to the next machine, and install it. Unless you try and push the installation through your active directly, which sometimes works and sometimes doesn't. There are also issues with that as well.

What's my experience with pricing, setup cost, and licensing?

One upside of Veeam Agent for Windows is that it's free - unless you want to back up to the cloud. You would need to get a Cloud Connect License in that case, which is really inexpensive. Then it just has to be set up at the back end of your MSP, and then you pay for the cloud storage program.

The licensing costs are actually very good. 

What other advice do I have?

We're using the latest version of the solution. 

I would advise people to use the solution  in certain use cases. For example, if a customer has a machine that doesn't really have internet, or they don't want a cloud-based solution, and the customer is very small and has one or two machines, then yes, by all means, use it. 

I'd rate the solution six out of ten. It's tricky to manage, and you literally have to go to each machine to go and figure out what's wrong with it. There is no real information that you can pull up online when there's a problem. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Owner / IT operator at Fairview Schools
Reseller
Affordable, extremely stable, and very good for recovery tasks
Pros and Cons
  • "The solution is very affordable for small businesses."
  • "I can't think of anything that may be missing."

What is our primary use case?

We primarily use the solution for business continuity and backup and recovery.

How has it helped my organization?

Mostly, the solution offers very good peace of mind. We feel safe and secure and know that we are able to recover anything we need to.

What is most valuable?

I haven't had any disasters, so I haven't had to actually do a full restore.

The solution is extremely stable.

The ability to go into the virtual machine and do a file extraction has been quite useful as I have staff members and teachers that will either misplace or accidentally delete a file. They then rely on me to go get it for them. It's quite useful.

I basically just set it and forget it and use it to check my reports. If my reports look good, I don't even mess with it, I just let it do its thing. It's very hands-off.

The solution is very affordable for small businesses.

What needs improvement?

I can't think of anything that may be missing. I have basic replication and backup in place and it's doing what I want.

For how long have I used the solution?

I've been using the solution for 2014. It's been a few years at this point. It's been about six years. I have nine virtual servers and two physical hosts that I am backing up with this.

What do I think about the stability of the solution?

The solution is very, very stable. It's extremely reliable. There aren't issues with bugs or glitches. It doesn't crash and freeze. We've had it since 2015. I've updated it once, and so far, it's been working great.

What do I think about the scalability of the solution?

I'm unsure of the scalability aspect of the solution. It fits my environment and works great. The solution is very good for smaller entities such as businesses and schools. I haven't however, tried to scale anything.

I would at a K-12 school and all students and teachers benefit from the technology.

How are customer service and technical support?

I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple of times I've called in, they were wonderful. They were very fast response and resolved my problem quickly.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution, and I also don't plan to change from this one. I have a quote with me right now that I will fire off in order to start the renewal process.

How was the initial setup?

The initials setup was not complex. It was very straightforward. We didn't face any issues during the setup process.

What's my experience with pricing, setup cost, and licensing?

We've found the solution to be very reasonably priced.

What other advice do I have?

I'm just a Veeam customer and end-user. I don't have a business relationship with the company.

I've got a Veeam agent for Linux and I've got a Veeam agent for Microsoft Windows. I've also got Veeam Cloud Connect and backup for Office 365.

I'm using Veeam Backup Essentials for Enterprise. The two-socket edition is currently what I'm running on this site.

I tend to do an on-prem backup and then I replicate to the cloud.

I would advise other organizations to talk to your local rep to get full details on what the product can do for you. That way you can use it to its fullest capability.

I'd rate the solution at a nine out of ten. It's functioned well, saved my butt for firewall retrieval and pulling some data that was corrupted and customer service has been great.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
March 2025
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
System Manager at Ergon
Real User
Good monitoring and management tools, protects our customers data, and has a good user interface
Pros and Cons
  • "The interface of this solution is quite good."
  • "An area that this solution could be improved would be with the licensing."

What is our primary use case?

This solution is used for our private clients and customers. It is used for data protection in a data center.

What is most valuable?

The interface of this solution is quite good. 

We use all of the features that this solution offers to us. There is not one more specific than the other, so it is difficult to just select one feature as we are satisfied with all that is offered in this solution.

There is no trouble or lack of features within this solution, which is the reason we have chosen this solution to work with.

What needs improvement?

An area that this solution could be improved would be with the licensing.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

This solution is quite stable. If a process or a service fails it is not always an issue of the instability of the solution itself. You can have some trouble with the infrastructure that lies right below the product itself.

They release periodic updates that sometimes fix bugs or glitches.

What do I think about the scalability of the solution?

With our latest licensing, we have had no problem with scalability.

How are customer service and technical support?

I have had recent experience or contact with technical support and I have no complaints. They work well and reply within a short time. 

Which solution did I use previously and why did I switch?

Previously we used Nakivo, Veeam Backup and Replication, and Veeam Agent for Linux.

How was the initial setup?

The deployment method is normally on-premises. 

For the most part, the setup is straightforward, depending on the solution that we implement for the customer. The complexities would depend on the customization.

The deployment time varies depending on the difficulties after implementation. A day after the implementation you have to do some fine-tuning activities. The tuning activities depend on the project. Sometimes you can implement and leave it with the customer as it is, whereas at other times it requires more tuning activities. When that happens you can expect that it will take days.

What's my experience with pricing, setup cost, and licensing?

There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution.

What other advice do I have?

The monitoring of the management tools that you find embedded within the package that you buy, is quite enough. It's enough to manage a typical installation. 

If you need anything else then you will add onto the package that you buy. Moving from a standard to an enterprise version, you will add more features.

We are partners and resellers of Veeam Software.

I would rate this solution a ten out of ten. I would recommend it, it is practically perfect.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Bonno Gaobolae - PeerSpot reviewer
Technical director at Stanbic Bank Botswana
Real User
Provides backup and recovery for entire virtual environments
Pros and Cons
  • "The most valuable feature is that it's a VMware environment."
  • "I would like there to be more integration with other platforms."

What is our primary use case?

This solution is used for backup and recovery of an entire virtual environment. We're using the latest version of the solution.

Fewer than 100 people are using this solution in our organization.

What is most valuable?

The most valuable feature is that it's a VMware environment.

What needs improvement?

I would like there to be more integration with other platforms.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's scalable. If there's a need to increase the usage in the future, we will do that. Currently, there's no need.

How are customer service and support?

We don't use technical support because we have a licensed version.

Which solution did I use previously and why did I switch?

I have also used Veritas Backup Exec.

How was the initial setup?

Initial setup is simple and straightforward. It takes about 10 minutes to deploy.

One to three people are needed for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We have an annual license.

What other advice do I have?

I would rate this solution as nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Helpful support, straightforward implementation, but price could be reduced
Pros and Cons
  • "Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly."
  • "The price of Veeam Agent for Microsoft Windows could improve."

What is our primary use case?

Veeam Agent for Microsoft Windows is used for backup, restore, and recovery.

What is most valuable?

Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly.

What needs improvement?

The price of Veeam Agent for Microsoft Windows could improve.

For how long have I used the solution?

I have been using Veeam Agent for Microsoft Windows for two years.

What do I think about the stability of the solution?

Veeam Agent for Microsoft Windows is highly stable.

What do I think about the scalability of the solution?

The stability of Veeam Agent for Microsoft Windows is good.

We have approximately 400 people using the solution. We plan to increase the usage when we acquire more systems.

How are customer service and support?

The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.

How was the initial setup?

The initial setup of Veeam Agent for Microsoft Windows is straightforward. The full deployment took approximately a week.

What about the implementation team?

We use a consultant to do the implementation of Veeam Agent for Microsoft Windows.

We have approximately four administrators, 

What was our ROI?

Veeam Agent for Microsoft Windows is a good investment. Looking at the cost of using data, and the cost of having the solution, it's quite good.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution.

The overall price of Veeam Agent for Microsoft Windows is expensive.

What other advice do I have?

I recommend Veeam Agent for Microsoft Windows to others.

I rate Veeam Agent for Microsoft Windows a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1380465 - PeerSpot reviewer
IT Manager - Infrastructure at a tech services company with 51-200 employees
Real User
Easy to use, lightweight, and the pricing is good, but replication orchestration needs to be improved
Pros and Cons
  • "The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do."
  • "I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."

What is our primary use case?

We use Veeam for backing up our ESX servers. We back up all of our VMs on a daily basis and we replicate them off-site.

What is most valuable?

The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do.

It is a lightweight application that does not consume a lot of resources.

What needs improvement?

We started with Zerto and moved to Veeam to save costs. It did the job but I wasn’t as impressed with the orchestration as it didn’t do the re-IP and spin up automatically. It caused some delays during the snapshot and replication process. We went from a 30 second RTO to a 2-3 hour RTO. Since that was still within our requirements and cost reduction was the goal, we stuck with Veeam.

This experience was at my last company so it’s 2 years ago. Had we started with Veeam, it’s likely we would have been fine with it but I was a bit spoiled starting with Zerto’s polished replication. We will likely go down the Veeam route again as we are about to initiate a DR project at Ariens and believe Veeam will be “good enough.”

I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

For how long have I used the solution?

I have been using it personally for about five years, and for about one year at my current company.

What do I think about the stability of the solution?

The Veeam Agent is very stable. For the most part, this solution works successfully and we don't have a whole lot of failures.

What do I think about the scalability of the solution?

I don't think that we've ever had any trouble scaling it out. We've never had a performance issue due to scalability and the backup has always run great.

How was the initial setup?

The initial setup is probably more complex than we would like it to be, although, at the same time, I think that it is very reasonable. It took several weeks for us to get it set up.

What about the implementation team?

We had to go through a partner to get their end set up, and getting permissions configured on the remote end was a little bit tricky. We had to have the right level of permissions, but once we got through those hurdles, I think that it was pretty seamless.

The next challenge was just getting Snapshots to replication quickly enough.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Which other solutions did I evaluate?

We are currently investigating Zerto. Our intention is to keep using Veeam, although we may be supplementing it with another solution. The goal is to get better RTOs on some of our critical servers.

What other advice do I have?

My advice for anybody who is considering Veeam is to do a proof of concept first, to make sure that it works in your environment.

Overall, we are pretty happy with this product. Compared to what else is out there, it works well and it seems to have a lot of options.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System engineer at Jurong Port Universal Terminal Pte. Ltd.
Real User
Easily scalable and straightforward to use
Pros and Cons
  • "It is a stable solution."
  • "They should improve the solution's automation features."

What is our primary use case?

We use the solution to function as our backup infrastructure.

What is most valuable?

The solution is straightforward to use.

What needs improvement?

They should improve the solution's automation features.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have implemented it on around 1000 servers. We have plans to increase the licenses, but it depends on the infrastructure and usage.

Which solution did I use previously and why did I switch?

I used NetBackup earlier. I found its license assessment, setup process, and infrastructure more complicated than Veeam.

How was the initial setup?

The initial setup process of the solution is more accessible than other products. It takes a few hours to deploy it. The process consists of setting up the infrastructure and deploying the solution to the endpoint.

What about the implementation team?

Our in-house administrator executes the deployment and maintenance of the solution.

What was our ROI?

It is easier to generate ROI for other products compared to Veeam.

What's my experience with pricing, setup cost, and licensing?

We purchase a yearly license for the solution. It is less expensive than Veeam Backup for Microsoft 365.

What other advice do I have?

I rate the solution as an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Robert-Nilsson - PeerSpot reviewer
Business Development Manager at Gignos
Real User
Top 5
Back ups and protects data in a Windows environment; user-friendly, with very good scalability, stability, and integration
Pros and Cons
  • "User-friendly data backup and protection solution for a Windows environment. The Veeam Agent for Microsoft Windows is very scalable, stable, and has good compatibility and integration."
  • "The compression ratio and application ratio could still be improved in this solution. Reporting could also be improved, for better monitoring."

What is our primary use case?

If you need to back up a Windows environment, then Veeam Agent for Microsoft Windows is a good choice, because it works. This is our use case for the solution.

What is most valuable?

The compatibility of Veeam Agent for Microsoft Windows with other solutions is good. Its integration with other solutions is also good. I also find the product user-friendly.

What needs improvement?

Everything is good with the solution. The only thing that's not as good with Veeam Agent for Microsoft Windows is the compression ratio and the application ratio.

They should also offer better reports, for better monitoring.

For how long have I used the solution?

We've been dealing with the Veeam Agent for Microsoft Windows for a few years now. We've been more focused on the Windows version of the Veeam Agent compared to the Linux version, so we've been selling it longer.

What do I think about the stability of the solution?

Veeam Agent for Microsoft Windows has good stability.

What do I think about the scalability of the solution?

The scalability of Veeam Agent for Microsoft Windows is very good.

How are customer service and support?

The support for Veeam Agent for Microsoft Windows is quite good, as what I've heard from our technical team. Support can always be faster and more knowledgeable, but it's working fine currently, so that is not an issue.

How was the initial setup?

The initial setup for the product was straightforward.

What's my experience with pricing, setup cost, and licensing?

For the licensing of the product, it will be your choice as a customer, e.g. if you want to pay monthly for it, or pay yearly, it's up to you.

Which other solutions did I evaluate?

We were able to evaluate Veeam Cloud Connect.

What other advice do I have?

We've been dealing with Veeam Cloud Connect. We're also dealing with Veeam One and all the other products there, and it depends on what the customer needs. We've been selling all of those solutions, including the Veeam Agent for Microsoft Windows.

We have under 1,000 users of the Veeam Agent for Microsoft Windows.

I absolutely can recommend the product to other people.

I'm rating the Veeam Agent for Microsoft Windows an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros sharing their opinions.