We use Veeam for backing up our entire infrastructure, which is running on a hyper-converged solution. We back up our Windows servers to disk and to tape.
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Easy to use, helpful notifications, and you have control over retry attempts when jobs fail
Pros and Cons
- "The most valuable feature is the ease of use."
- "If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
What is our primary use case?
How has it helped my organization?
Originally, we were just using Veeam for replication. Now, we are using it for backup, as well.
What is most valuable?
The most valuable feature is the ease of use. At one glance of the console, you can see how your backup and replication jobs are being carried out.
Notifications are available for when the backup job is completed or if there are errors.
You can set the number of retry attempts, which is helpful. It gives us comfort because even if the tape drive is being used by something else then you can always retry the job afterward. This is an advantage over some of the other products that I have tried. Rather than retry the job if it fails, you have to wait for the next scheduler to launch.
What needs improvement?
If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do. It is something that I was looking for and was told that Veeam supported, but when I tried it, I found that it was not implemented well. This is actually why we are using different backup solutions. One is for the AIX part, whereas the others are for the virtualized environment that includes Windows and Linux servers.
One of the biggest issues that we ran into during our implementation was that you cannot use two solutions for the same tape library.
One handy feature that Infrascale has is that if the server fails then you can boot it up directly from the appliance, rather than having to restore it to a machine, first. That is very helpful.
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
October 2024
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
For how long have I used the solution?
We have been using the Veeam Agent for Microsoft Windows for the past two years.
What do I think about the scalability of the solution?
Scalability-wise, I think that this product will meet our needs for the coming years. I expect that it will last until I either need to change the version or the products that I need to back up and replicate.
Everything on our infrastructure is being backed up, either as a full backup or incrementally. There are approximately 80 virtual machines. We do plan on increasing usage in the future.
How are customer service and support?
On a scale of one to five, I would rate the technical support a four.
Which solution did I use previously and why did I switch?
We are using several backup solutions that include Veeam, NetBackup, and Infrascale. We use NetBackup with AIX because it has a nice GUI where you can see the jobs that have been launched, whether they succeeded or failed, and so on. With other products, you have to log in to each of the AIX servers, go through the logs, and figure out why the jobs didn't complete.
How was the initial setup?
The initial setup is straightforward. Our deployment was completed in about two hours, during which we even tested out different policies to ensure that it was working properly.
Because only one solution can use our tape library, we had to break it up into zones where NetBackup uses one half and Veeam uses the other. Aside from this, our setup was straightforward.
What about the implementation team?
We had a consultant on-site to assist us with the deployment. They were from a company named Store System, which is one of the companies that we often work with.
What's my experience with pricing, setup cost, and licensing?
The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup.
What other advice do I have?
There are many advantages to using this product. That said, there is still a problem with AIX integration. The native AIX backup client is a really poorly designed system and is unusable.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Affordable and user-friendly with good integration
Pros and Cons
- "It's powerful and user-friendly."
- "We can't use tape for primary storage on Veeam."
What is our primary use case?
The solution is used for disaster recovery and replication of data centers.
What is most valuable?
It's easy to integrate.
It can fix any issue if you have hardware problems or integrations.
I don't need to install any agent. However, some critical machines require an agent, and we can engage with that. We can use virtual machines and won't need an agent. For physical machines, it may be required to have an agent, and we can just install it.
Version 12 has a lot of new features. They are very good at upgrading.
It's powerful and user-friendly.
The solution is scalable.
It is stable.
Technical support is very helpful and responsive.
The solution is quite affordable.
What needs improvement?
We don't have any issues with the solution.
We do not need any other features.
The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it offers tape. We can't use tape for primary storage on Veeam.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
I'd rate the solution nine out of ten. There are no bugs or glitches and it doesn't crash or freeze. The features are there and it offers special integrations with hypervisors.
What do I think about the scalability of the solution?
It is very scalable.
We have many customers using the solution. There are more than 50 using it.
How are customer service and support?
Technical support is very good. You will receive updates on the same day. We have been satisfied with the level of support.
Which solution did I use previously and why did I switch?
I'm also using Veeam for Linux.
I'm familiar with Micro Focus and have noted customers changing to Veeam.
How was the initial setup?
The initial setup is very straightforward. In the newest versions, they have open-scale as well. It's very user-friendly.
I was able to deploy it in less than one hour.
I have to handle the prerequisite from the customer side, and then I have to ensure all the hypervisor versions are matching with the Veeam version. That might take some time; however, usually, everything goes fast.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good compared to Micro Focus. It is very affordable.
What other advice do I have?
I'd recommend the solution to others.
I'd advise new users to check the updates with the infrastructure to make sure everything will be compatible with Veeam. You need to ensure that you do not need agents. You might need agents for infrastructure that is not virtualized.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Veeam Agent for Microsoft Windows [EOL]
October 2024
Learn what your peers think about Veeam Agent for Microsoft Windows [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
System Manager at Ergon
Good monitoring and management tools, protects our customers data, and has a good user interface
Pros and Cons
- "The interface of this solution is quite good."
- "An area that this solution could be improved would be with the licensing."
What is our primary use case?
This solution is used for our private clients and customers. It is used for data protection in a data center.
What is most valuable?
The interface of this solution is quite good.
We use all of the features that this solution offers to us. There is not one more specific than the other, so it is difficult to just select one feature as we are satisfied with all that is offered in this solution.
There is no trouble or lack of features within this solution, which is the reason we have chosen this solution to work with.
What needs improvement?
An area that this solution could be improved would be with the licensing.
For how long have I used the solution?
I have been using this solution for ten years.
What do I think about the stability of the solution?
This solution is quite stable. If a process or a service fails it is not always an issue of the instability of the solution itself. You can have some trouble with the infrastructure that lies right below the product itself.
They release periodic updates that sometimes fix bugs or glitches.
What do I think about the scalability of the solution?
With our latest licensing, we have had no problem with scalability.
How are customer service and technical support?
I have had recent experience or contact with technical support and I have no complaints. They work well and reply within a short time.
Which solution did I use previously and why did I switch?
Previously we used Nakivo, Veeam Backup and Replication, and Veeam Agent for Linux.
How was the initial setup?
The deployment method is normally on-premises.
For the most part, the setup is straightforward, depending on the solution that we implement for the customer. The complexities would depend on the customization.
The deployment time varies depending on the difficulties after implementation. A day after the implementation you have to do some fine-tuning activities. The tuning activities depend on the project. Sometimes you can implement and leave it with the customer as it is, whereas at other times it requires more tuning activities. When that happens you can expect that it will take days.
What's my experience with pricing, setup cost, and licensing?
There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution.
What other advice do I have?
The monitoring of the management tools that you find embedded within the package that you buy, is quite enough. It's enough to manage a typical installation.
If you need anything else then you will add onto the package that you buy. Moving from a standard to an enterprise version, you will add more features.
We are partners and resellers of Veeam Software.
I would rate this solution a ten out of ten. I would recommend it, it is practically perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Engener unix team at Jet Infosystems Central Asia
Inexpensive and great for simple backup capabilities but is difficult to troubleshoot
Pros and Cons
- "The initial setup, if it is error-free, is very simple."
- "Troubleshooting is very hard."
What is our primary use case?
We primarily use the solution for the backup of Windows on Oracle machines. We use it for the back on other machines as well.
What is most valuable?
It's a simple way to back up the database.
The initial setup, if it is error-free, is very simple.
The solution is inexpensive.
What needs improvement?
We've had several issues with Veeam and one of our customers. For the last three to six months, the client had to deploy all of their VMs on both sides. After the redeployment, it's been easier. The initial implementation was not so easy.
There need to be more error codes to help us understand when something is going wrong.
The VM databases can be a bit difficult as there are not enough error codes available to understand what is going on. It would help us resolve customer issues if there was more visibility on errors.
Troubleshooting is very hard.
It would be nice to have some sort of GUI interface as opposed to dealing with the CLI or PowerScripts.
For how long have I used the solution?
We've used the solution for a while. We've used it for the last six months.
What do I think about the stability of the solution?
The stability is good. I'd rate it seven out of ten. Troubleshooting I'd rate at zero out of ten. When you run into issues, it's complex.
What do I think about the scalability of the solution?
This is a physical solution. It doesn't scale per se, although it comes in different sizes.
We have three to four people using the solution.
How are customer service and support?
Our customer does not have an active technical support contract. Therefore, we do not deal with support.
How was the initial setup?
The installation is not the simplest. We've had issues and had to redeploy our client's VMs.
The initial setup is very easy. The problems start when you run into errors.
The ease of setup, without issues, is ten out of ten.
The deployment takes several hours. We had one person on our side and one person on the customer side to handle the deployment. Only one person is needed for maintenance.
What about the implementation team?
We handle the deployment of our customers. They supervise the process.
What's my experience with pricing, setup cost, and licensing?
The solution is very cheap. I'd rate the affordability ten out of ten.
A customer might use the product for up to five years before having to replace it.
What other advice do I have?
We previously were partners with Veeam.
Aside from troubleshooting issues, which are difficult, the solution is good.
I would rate the solution seven out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner / IT operator at Fairview Schools
Affordable, extremely stable, and very good for recovery tasks
Pros and Cons
- "The solution is very affordable for small businesses."
- "I can't think of anything that may be missing."
What is our primary use case?
We primarily use the solution for business continuity and backup and recovery.
How has it helped my organization?
Mostly, the solution offers very good peace of mind. We feel safe and secure and know that we are able to recover anything we need to.
What is most valuable?
I haven't had any disasters, so I haven't had to actually do a full restore.
The solution is extremely stable.
The ability to go into the virtual machine and do a file extraction has been quite useful as I have staff members and teachers that will either misplace or accidentally delete a file. They then rely on me to go get it for them. It's quite useful.
I basically just set it and forget it and use it to check my reports. If my reports look good, I don't even mess with it, I just let it do its thing. It's very hands-off.
The solution is very affordable for small businesses.
What needs improvement?
I can't think of anything that may be missing. I have basic replication and backup in place and it's doing what I want.
For how long have I used the solution?
I've been using the solution for 2014. It's been a few years at this point. It's been about six years. I have nine virtual servers and two physical hosts that I am backing up with this.
What do I think about the stability of the solution?
The solution is very, very stable. It's extremely reliable. There aren't issues with bugs or glitches. It doesn't crash and freeze. We've had it since 2015. I've updated it once, and so far, it's been working great.
What do I think about the scalability of the solution?
I'm unsure of the scalability aspect of the solution. It fits my environment and works great. The solution is very good for smaller entities such as businesses and schools. I haven't however, tried to scale anything.
I would at a K-12 school and all students and teachers benefit from the technology.
How are customer service and technical support?
I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple of times I've called in, they were wonderful. They were very fast response and resolved my problem quickly.
Which solution did I use previously and why did I switch?
I didn't previously use a different solution, and I also don't plan to change from this one. I have a quote with me right now that I will fire off in order to start the renewal process.
How was the initial setup?
The initials setup was not complex. It was very straightforward. We didn't face any issues during the setup process.
What's my experience with pricing, setup cost, and licensing?
We've found the solution to be very reasonably priced.
What other advice do I have?
I'm just a Veeam customer and end-user. I don't have a business relationship with the company.
I've got a Veeam agent for Linux and I've got a Veeam agent for Microsoft Windows. I've also got Veeam Cloud Connect and backup for Office 365.
I'm using Veeam Backup Essentials for Enterprise. The two-socket edition is currently what I'm running on this site.
I tend to do an on-prem backup and then I replicate to the cloud.
I would advise other organizations to talk to your local rep to get full details on what the product can do for you. That way you can use it to its fullest capability.
I'd rate the solution at a nine out of ten. It's functioned well, saved my butt for firewall retrieval and pulling some data that was corrupted and customer service has been great.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Solution Architect at Econet Wireless Zimbabwe
Helpful support, straightforward implementation, but price could be reduced
Pros and Cons
- "Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly."
- "The price of Veeam Agent for Microsoft Windows could improve."
What is our primary use case?
Veeam Agent for Microsoft Windows is used for backup, restore, and recovery.
What is most valuable?
Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly.
What needs improvement?
The price of Veeam Agent for Microsoft Windows could improve.
For how long have I used the solution?
I have been using Veeam Agent for Microsoft Windows for two years.
What do I think about the stability of the solution?
Veeam Agent for Microsoft Windows is highly stable.
What do I think about the scalability of the solution?
The stability of Veeam Agent for Microsoft Windows is good.
We have approximately 400 people using the solution. We plan to increase the usage when we acquire more systems.
How are customer service and support?
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
How was the initial setup?
The initial setup of Veeam Agent for Microsoft Windows is straightforward. The full deployment took approximately a week.
What about the implementation team?
We use a consultant to do the implementation of Veeam Agent for Microsoft Windows.
We have approximately four administrators,
What was our ROI?
Veeam Agent for Microsoft Windows is a good investment. Looking at the cost of using data, and the cost of having the solution, it's quite good.
What's my experience with pricing, setup cost, and licensing?
We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution.
The overall price of Veeam Agent for Microsoft Windows is expensive.
What other advice do I have?
I recommend Veeam Agent for Microsoft Windows to others.
I rate Veeam Agent for Microsoft Windows a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager - Infrastructure at a tech services company with 51-200 employees
Easy to use, lightweight, and the pricing is good, but replication orchestration needs to be improved
Pros and Cons
- "The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do."
- "I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
What is our primary use case?
We use Veeam for backing up our ESX servers. We back up all of our VMs on a daily basis and we replicate them off-site.
What is most valuable?
The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do.
It is a lightweight application that does not consume a lot of resources.
What needs improvement?
We started with Zerto and moved to Veeam to save costs. It did the job but I wasn’t as impressed with the orchestration as it didn’t do the re-IP and spin up automatically. It caused some delays during the snapshot and replication process. We went from a 30 second RTO to a 2-3 hour RTO. Since that was still within our requirements and cost reduction was the goal, we stuck with Veeam.
This experience was at my last company so it’s 2 years ago. Had we started with Veeam, it’s likely we would have been fine with it but I was a bit spoiled starting with Zerto’s polished replication. We will likely go down the Veeam route again as we are about to initiate a DR project at Ariens and believe Veeam will be “good enough.”
I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.
For how long have I used the solution?
I have been using it personally for about five years, and for about one year at my current company.
What do I think about the stability of the solution?
The Veeam Agent is very stable. For the most part, this solution works successfully and we don't have a whole lot of failures.
What do I think about the scalability of the solution?
I don't think that we've ever had any trouble scaling it out. We've never had a performance issue due to scalability and the backup has always run great.
How was the initial setup?
The initial setup is probably more complex than we would like it to be, although, at the same time, I think that it is very reasonable. It took several weeks for us to get it set up.
What about the implementation team?
We had to go through a partner to get their end set up, and getting permissions configured on the remote end was a little bit tricky. We had to have the right level of permissions, but once we got through those hurdles, I think that it was pretty seamless.
The next challenge was just getting Snapshots to replication quickly enough.
What's my experience with pricing, setup cost, and licensing?
The pricing is good.
Which other solutions did I evaluate?
We are currently investigating Zerto. Our intention is to keep using Veeam, although we may be supplementing it with another solution. The goal is to get better RTOs on some of our critical servers.
What other advice do I have?
My advice for anybody who is considering Veeam is to do a proof of concept first, to make sure that it works in your environment.
Overall, we are pretty happy with this product. Compared to what else is out there, it works well and it seems to have a lot of options.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Technician at Thaba Chweu
Instant recovery feature enables you to recover a virtual machine in less than a minute
Pros and Cons
- "A full-featured option for managing virtual machines with an instant recovery feature."
- "Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
What is our primary use case?
Our primary use for the product is mostly for backup and associated features.
How has it helped my organization?
We think it improves our options for providing solutions for our clients.
What is most valuable?
My favorite feature in this solution is instant recovery, where you can recover a virtual machine in less than a minute. It is no trouble at all and works very well.
It is very easy to fix stuff with it and we have no problems at all.
What needs improvement?
Generally, I think it is a good product and there is not so much to add. There are a few places where it can be improved. One place where the product can be improved is the update time. Updating sometimes gives us a problem by taking too long or causing other problems. It's not as straightforward as it should be.
I would like to have an app for connecting with my mobile and my laptop. It would be nice if I can just look at it with a mobile device from home and more than one way to connect so I would not have to always use one device.
For how long have I used the solution?
We have been using the solution for about three years.
What do I think about the stability of the solution?
Veeam is very stable. We never have problems with stability.
What do I think about the scalability of the solution?
It's not very scalable — or it should be easier to scale. You really have to get to know the product and to go into configuration details and research what each feature does. Once you have gotten used to it, it's very easy to use, but it is not so easy at first.
How are customer service and technical support?
We did have a reason to call the tech support line once and they really helped us out. They did not waste time getting around to helping us and delivered a solution quickly. A fast turn-around from support is important. So, considering that experience, I am completely satisfied with the product's technical support.
Which solution did I use previously and why did I switch?
We are encouraging clients to switch to Veeam because it is better than several other products we have recommended in the past. We mostly used to use Veritas Backup Exec. We think that Veeam is a better solution.
How was the initial setup?
We found the initial setup to be pretty complex. I think it took us about a month to get the whole thing configured right in the initial installations.
What about the implementation team?
We are consultants so generally, we do the implementations for ourselves and clients.
What's my experience with pricing, setup cost, and licensing?
Because we buy licenses for a longer-term — in our case we have chosen to go with three years — that gives us a discount and it's not so expensive. The longer the term for your subscriptions the more discount you get per year. I think you can go anywhere from one to five years.
Which other solutions did I evaluate?
When we chose to move to Veeam we were really just comparing it to our previous solution which was Veritas Backup.
What other advice do I have?
On a scale from one to ten, where one is the worst and ten is the best, I would you rate Veeam an eight. To me, this means that I would recommend it to all of our clients and we are in the process of taking most of our clients onto Veeam. It is a really, really good product, but it is not perfect. But we are recommending now to many of our clients that they move to Veeam when it is an appropriate time to change their licenses.
So far, Veeam is handling all the virtual machines for one client and another client is picking up twenty licenses. We have convinced them that it is a good product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Veeam Agent for Microsoft Windows [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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