We have one customer that has three or four servers and those are Windows servers. We have to use the agent only.
Any laptop or desktop that is Windows can use it, as well as physical servers. We don't use this with virtual servers.
The solution works really well.
It offers all the features we need.
Normal file recovery is there and quite helpful.
You can mount the shared folder, the backup folder, in order to do the backup.
The solution is stable.
The product can scale.
We found the initial setup to be quite simple.
The solution lacks instant recovery.
Specific file and file-level backup are not there. That is the challenge.
We have a customer that has been using the solution for more than two years, and another customer that has had it for a year or more.
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
We have three or four customers that are using the solution.
Even if you have different licenses, the technical support remains the same. We haven't had any issues with support in general.
The implementation process is straightforward. It's not overly complex or difficult.
Anyone who understands the installation just has to go through and click, click, next, done. There is not much configuration needed as everything is done on the management console.
You only need one technical person to handle the initial setup and any maintenance. We have three or four individuals who are capable.
We were able to handle the installation ourselves, in-house. We did not need a consultant or integrator to assist us.
You don't have to pay a monthly or yearly licensing fee. It's already built-in.
I'd rate the solution at an eight out of ten. I've mostly been quite happy with the product.
I would recommend this solution to other users and companies.