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Dell PowerProtect Data Manager vs Veeam Agent for Microsoft Windows [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
30
Ranking in other categories
Backup and Recovery (5th), Deduplication Software (2nd)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Pranav Telang - PeerSpot reviewer
DGM at Airtel Digital
Centralized backups have simplified hybrid protection and improved ransomware recovery and compliance
The majorly needed improvement is that the product should easily simplify the upgrade and installation process. Sometimes Dell support should be more active. They take time for P1 issues. Sometimes it is not a P1 for Dell, but it is P1 for the customer, and the support needs to be very mature. That is a major drawback I see. Otherwise, the product is quite well. This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard. In that way, it makes their backup management easier and they can get detected anomalies as soon as possible. This is one of the solutions I would recommend. However, if it is a very small company, they really need to think about the cost, as it is very costlier for them. But as an enterprise solution and a mid-enterprise solution, this is the solution where companies think their data is very critical, in sectors such as financial, banking, and health. This kind of sector should go with that solution because it always gives the compliances of HIPAA, GDPR, and all those things that are really required for them. From management perspectives and consolidation solution perspective, the integration is quite easy. With respect to the backup administrator and everything, it is quite straightforward. There are some layers that need to be improved and should have the internal feature instead of creating the additional VMs for the NAS backup. It should be internal and directly have the agent base or something that can communicate easily with Dell storage. If it is third-party, I would understand, but it should be able to communicate. The benefit of it is that it is easily understood and you can do knowledge transfer with a lot of documents available. The drawback of it is that when it comes to the installation, Dell always takes a lot of time for all these things with third-party involvement in between Dell and the customer. Support is the major part of it. People need to understand that when a customer raises their ticket for P1, they should treat it as a P1. Instead of by their book being P3 or P2, sometimes they only treat it as such when the complete backup server is down. However, for the customer, if it is not happening with the critical system of backup, then it is a P1 for them. From Dell support, they do not treat it as a P1, or they treat it as a P3 or P2. That kind of understanding and some agreements need to be done between the customer and Dell. It is a costlier solution. Comparatively, other backup solutions make this one of the costlier solutions. However, someone who has their enterprise data or needs protection in a good way can go for it. I could say it is a mid-enterprise or enterprise level solution. Otherwise, people do have the same solution but with differentiated features. However, it is costlier compared to the other.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs."
"Dell PowerProtect Data Manager has drastically improved our backup processes, reducing the time needed for backups from 12 to 15 hours to just an hour and 30 minutes, allowing me to efficiently manage critical data resources."
"Kubernetes support provided by Dell PowerProtect Data Manager is good, and I think it has the best warranty, with good solutions and no issues."
"Dell PowerProtect Data Manager works only with Data Domain in the backend, and both products work very well together as a very powerful solution."
"With this product, you can get data from most operating systems on the first attempt because NetWorker as a part of PowerProtect is efficient and is maybe the fastest backup software that I know of."
"Dell EMC PowerProtect Data Manager is a good cost-effective tool to back up your infrastructure and restore the data when needed."
"When we moved out of all of this and migrated everything to Dell PowerProtect Data Manager, it reduced their cost by somewhere around 30 percent."
"There are no issues at this point in time with Dell PowerProtect Data Manager."
"Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket."
"The initial setup is very straightforward."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"This solution is very stable, there's no question about it."
"The user interface is good. It provides a lot of information."
"A full-featured option for managing virtual machines with an instant recovery feature."
"The most valuable features are the flexibility and stability of the product, and the technical support is also very good."
"To do the actual backup configuration is also not too bad."
 

Cons

"PPDM requires further development. It is primarily integrated with DevOps systems."
"Regarding the pricing aspect of Dell PowerProtect Data Manager, I am not very happy with that; compared to some other products, it is a bit more costly, and there are definitely areas for improvement."
"Based on my use cases with Dell PowerProtect Data Manager, I would like to see alerts improved, as streamlining the alerts could help."
"The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers."
"A lot of improvement is required in Dell's first level of support."
"Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities."
"PowerProtect Data Manager is missing a feature for takeout, which means I cannot store backup data off-site within the software. This is a limitation for organizations that require off-site solutions."
"Sometimes we have struggled with some S3 operations, but we can solve all the problems."
"The solution lacks instant recovery."
"I am not very impressed by the technical support I received when I had an issue."
"The scalability is not very good - especially when I want to backup Microsoft Windows."
"Updating sometimes gives us a problem by taking too long or causing other problems."
"A feature I would like to see is universal restore."
"The problems that we were experiencing using this solution led us to switch to Commvault."
"Interface could possibly be improved."
"With the currency exchange, the solution ends up being quite expensive."
 

Pricing and Cost Advice

"We offer monthly or yearly subscriptions. The price could be cheaper."
"The solution is not less expensive than competitors but pricing deals are available."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The product is offered at a very competitive price in the market."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The solution is more affordable than other vendors."
"Dell PowerProtect Data Manager is not an expensive solution."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"The cost for its licenses is reasonable and as per industry standards."
"Our licensing fees are on a yearly basis."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"We pay for a three-year subscription to use Veeam Agent."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Government
7%
Construction Company
15%
Outsourcing Company
14%
Performing Arts
10%
Photography Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise16
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The pricing of Dell PowerProtect Data Manager is acceptable for me.
What needs improvement with Dell PowerProtect Data Manager?
Dell PowerProtect Data Manager can enhance automated backup management, faster backup and recovery, stronger cyber resilience, centralized visibility, and governance. For automated backup managemen...
What is your primary use case for Dell PowerProtect Data Manager?
Dell PowerProtect Data Manager is my primary solution for centralized backup and recovery management, database protection, NAS and file system backup, and cloud integration with Azure. I use Dell P...
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Also Known As

PowerProtect, Dell EMC PowerProtect
No data available
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
914,351 professionals have used our research since 2012.