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Dell PowerProtect Data Manager vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Backup and Recovery (5th), Deduplication Software (3rd)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2767527 - PeerSpot reviewer
Lead Architect at a comms service provider with 1,001-5,000 employees
Centralized backups have simplified hybrid protection and improved ransomware recovery and compliance
The majorly needed improvement is that the product should easily simplify the upgrade and installation process. Sometimes Dell support should be more active. They take time for P1 issues. Sometimes it is not a P1 for Dell, but it is P1 for the customer, and the support needs to be very mature. That is a major drawback I see. Otherwise, the product is quite well. This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard. In that way, it makes their backup management easier and they can get detected anomalies as soon as possible. This is one of the solutions I would recommend. However, if it is a very small company, they really need to think about the cost, as it is very costlier for them. But as an enterprise solution and a mid-enterprise solution, this is the solution where companies think their data is very critical, in sectors such as financial, banking, and health. This kind of sector should go with that solution because it always gives the compliances of HIPAA, GDPR, and all those things that are really required for them. From management perspectives and consolidation solution perspective, the integration is quite easy. With respect to the backup administrator and everything, it is quite straightforward. There are some layers that need to be improved and should have the internal feature instead of creating the additional VMs for the NAS backup. It should be internal and directly have the agent base or something that can communicate easily with Dell storage. If it is third-party, I would understand, but it should be able to communicate. The benefit of it is that it is easily understood and you can do knowledge transfer with a lot of documents available. The drawback of it is that when it comes to the installation, Dell always takes a lot of time for all these things with third-party involvement in between Dell and the customer. Support is the major part of it. People need to understand that when a customer raises their ticket for P1, they should treat it as a P1. Instead of by their book being P3 or P2, sometimes they only treat it as such when the complete backup server is down. However, for the customer, if it is not happening with the critical system of backup, then it is a P1 for them. From Dell support, they do not treat it as a P1, or they treat it as a P3 or P2. That kind of understanding and some agreements need to be done between the customer and Dell. It is a costlier solution. Comparatively, other backup solutions make this one of the costlier solutions. However, someone who has their enterprise data or needs protection in a good way can go for it. I could say it is a mid-enterprise or enterprise level solution. Otherwise, people do have the same solution but with differentiated features. However, it is costlier compared to the other.
Salman Ahmed - PeerSpot reviewer
Senior Manager at Habib Bank Ltd.
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are no issues at this point in time with Dell PowerProtect Data Manager."
"Dell EMC PowerProtect Data Manager is a good cost-effective tool to back up your infrastructure and restore the data when needed."
"When we moved out of all of this and migrated everything to Dell PowerProtect Data Manager, it reduced their cost by somewhere around 30 percent."
"The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs."
"With this product, you can get data from most operating systems on the first attempt because NetWorker as a part of PowerProtect is efficient and is maybe the fastest backup software that I know of."
"The solution adequately handles data storage."
"The most valuable features of the solution are flexibility and data protection."
"Dell innovated significantly in the GUI of the product, making it very easy to use."
"The product is free to use. We don't have to pay for a license."
"The most valuable features are backup and restore, and this solution is also easy to use."
"Stability is not an issue, it has been working pretty nicely."
"The initial setup is very straightforward."
"It is a stable solution."
"The solution is very affordable for small businesses."
"We are saving a lot of money on costs right now since we have implemented the solution and we are using the community version."
"It's powerful and user-friendly."
 

Cons

"The support is acceptable but not great. The teams are capable enough and can solve problems, but they take some time to do so."
"When I raise a ticket, it sometimes takes a while to get a response."
"Regarding the pricing aspect of Dell PowerProtect Data Manager, I am not very happy with that; compared to some other products, it is a bit more costly, and there are definitely areas for improvement."
"Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM."
"A lot of improvement is required in Dell's first level of support."
"Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities."
"As a new product, there are some things that still need to improve a bit as it matures."
"Sometimes Dell support should be more active. They take time for P1 issues."
"Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes."
"In the next release, I would like to see it easier to implement."
"It is not always easy to update this solution to the newer version, so the update process needs to be improved."
"If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
"There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature."
"Troubleshooting is very hard."
"There isn't really anything I would like to improve. Maybe the solution could be more secure."
"The solution lacks instant recovery."
 

Pricing and Cost Advice

"The product is offered at a very competitive price in the market."
"The solution is more affordable than other vendors."
"The solution is not less expensive than competitors but pricing deals are available."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"Dell PowerProtect Data Manager is not an expensive solution."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The cost for its licenses is reasonable and as per industry standards."
"The solution is inexpensive, more so than other products."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"We have a license package."
"The pricing is good."
"We have an annual license."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Photography Company
17%
Performing Arts
15%
Construction Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
Regarding the pricing aspect of Dell PowerProtect Data Manager, I am not very happy with that; compared to some other products, it is a bit more costly, and there are definitely areas for improvement.
What needs improvement with Dell PowerProtect Data Manager?
I apologize, but I'm not in a position to answer what areas of Dell PowerProtect Data Manager I would like to see improved or enhanced. There is still a lot of features that we haven't tried yet. I...
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Also Known As

PowerProtect, Dell EMC PowerProtect
No data available
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
ContinuitySA, Landmark Information Group
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