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Shahadat Hossain Shipon - PeerSpot reviewer
General Manager at Beximco Computers Ltd.
Real User
A very robust tool that allows multi-tenants in a single, shared space
Pros and Cons
  • "The orchestration and automation are very valuable."
  • "The solution should add other hypervisors so things like hover wizards can be automated."

What is our primary use case?

Our company uses the solution to create private clouds for customers. The workload editor is applicable for large infrastructures or providers of cloud services. 

What is most valuable?

The solution is a very robust tool. 

The orchestration and automation are very valuable. 

The GUI console is very easy to use. 

The solution allows for multi-tenants in a single, shared space and that is valuable to customers.  

What needs improvement?

The blueprint that allows customers to create their own images for deployment services needs some improvement. 

The solution should add other hypervisors so things like hover wizards can be automated. Currently, the solution only offers this option for their own VMware. Other products like Red Hat allow you to automate anything. 

For how long have I used the solution?

I have been using the solution for six years. 

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August 2024
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What do I think about the stability of the solution?

The solution is very stable with no issues. 

What do I think about the scalability of the solution?

The scalability is rated a nine out of ten. 

How are customer service and support?

The support staff used to be very inexperienced but now they are good and the process is simple. 

How was the initial setup?

The initial setup was very complex but now it is very simple.

What about the implementation team?

We implement the solution for customers. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive so pricing is rated a four out of ten. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Support Engineer at a consultancy with 11-50 employees
Real User
Top 10
Simplifies operations and makes it easy to provide comprehensive cloud services
Pros and Cons
  • "The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms."
  • "It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."

What is our primary use case?

We use it to deliver secure cloud environments to customers.

How has it helped my organization?

vCloud Director greatly improves our organization by seamlessly integrating with the entire VMware stack, simplifying operations, and making it easy to provide comprehensive cloud services.

What is most valuable?

The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms. It enables users to do more with their virtual machines and disks, making it a simpler and more versatile solution.

What needs improvement?

There is some room for improvement in vCloud Director, particularly with its integration with various VMware components for automation. It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns. Specifically, having native automation capabilities within vCloud Director would be a great enhancement.

For how long have I used the solution?

I have been using vCloud Director for three years.

What do I think about the stability of the solution?

I would rate the stability of the solution as a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of the solution as a nine out of ten.

How are customer service and support?

I would rate the technical support as an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Morpheus, but I switched to vCloud Director due to integration issues after upgrading. Specifically, Morpheus had challenges integrating with another solution we were using, prompting the switch.

How was the initial setup?

The initial setup was quite simple.

What's my experience with pricing, setup cost, and licensing?

I think vCloud Director is worth the price.

What other advice do I have?

I would recommend vCloud Director as a solid solution for cloud providers. It offers comprehensive features and is easy to integrate with other VMware components, making it well-suited for diverse needs. Overall, I would rate it as a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CIO at airtel
Real User
Has valuable scaling architecture
Pros and Cons
  • "The most valuable feature of vCloud Director is the scaling architecture that they have built."
  • "Database services need to go beyond what they are currently doing."

What is our primary use case?

We have a partnership with vCloud Director, and we are a customer. We run one of the largest private clouds globally.

What is most valuable?

The most valuable feature of vCloud Director is the scaling architecture that they have built.

What needs improvement?

vCloud Director should focus on helping customers sustain their private clouds and scale out when necessary.

The solution has some basic functionalities and a few functional services. They are working to orchestrate between public and private clouds. While this is good, I think they need to enable private clouds to ensure that they are competing in the market of public clouds. For us, the cost of a public cloud is seven times more expensive than what we build and consume. 

They also should consider bringing in significant upgrades like SNS features. Database services need to go beyond what they are currently doing.

For how long have I used the solution?

I have been using vCloud Director for seven years.

What do I think about the stability of the solution?

Once configured, vCloud Director is stable.

What do I think about the scalability of the solution?

vCloud Director needs to be more scalable for private clouds.

How are customer service and support?

I would rate technical support a seven out of ten. Personally, I have a network at VMware that I can connect with when I have a challenge, I can depend on it more than calling their support desk.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of this solution is not easy. You need to use professional services to be effective. Unfortunately, the skill set for vCloud Director is not easily available, and it cannot be consumed straight out of the box. 

Once deployed, we only require one person to spend twenty minutes a day on maintaining the product.

What's my experience with pricing, setup cost, and licensing?

vCloud Director is an expensive solution. Our organization selects the top tier of the product options, which ensures that we get every feature we want.

What other advice do I have?

The decision to use this solution depends on the size of the organization. A small organization that has less than one hundred servers deploying vCloud Director will find that the cost of running is much cheaper than the product itself. I would not recommend anything above one hundred. However, if you have to constantly change, and you have a dynamic environment, then it would make sense.

I rate this solution an eight out of ten overall.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
VarunSidana - PeerSpot reviewer
Technical Team Lead at Golf Business Machine
Real User
Allows multi-tenancy, but has a complicated installation process, and needs more integration with other network devices
Pros and Cons
  • "What I found most valuable in vCloud Director is the multi-tenancy."
  • "What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. It also needs a more simplified installation because the process is a little bit complicated."

What is most valuable?

What I found most valuable in vCloud Director is the multi-tenancy.

What needs improvement?

What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. Currently, it is not connected with the core network devices, for example, Palo Alto or any firewall used in the company. Though there is good integration with NSX, some of the customers don't use NSX. There should be a good amount of integration between vCloud Director and the other network providers, because if there's search integration, then things will become more automated and it'll be more tightly integrated with everything.

What vCloud Director needs is a more simplified installation, because the process is a little bit complicated, compared to installing vRealize Automation or the set of vRealize solutions. They're much easier to deploy than vCloud Director.

Making the installation automated is an additional feature I'd like to see in the next release of the solution. Now that VMware VCF is there, they have the automation layer ready. If any company or organization is planning to deploy vCloud Director, they will start from scratch. They will start from the hardware level itself. If they a tie-up with Dell or HP and from the server level itself, if they can start deploying with vCloud Director by following the best practices and verified architecture, then it makes sense.

For how long have I used the solution?

I used version 10.2 of vCloud Director for the past twelve months, and the total number of years I used it was from four to five years.

What do I think about the stability of the solution?

vCloud Director is quite stable. It has good stability.

What do I think about the scalability of the solution?

vCloud Director, in terms of scalability, can be improved.

How was the initial setup?

The initial setup for vCloud Director was simple when we started, but then it became complex, particularly when we started growing. When we had multiple tenants, and a unique set of tenant organizations within vCloud Director, setting it up started to get complex.

What other advice do I have?

I'm a team leader of a set of consultants in one company in UAE, so I downloaded reports, for example, about vCloud Director for reference. It helped me in designing a solution. I used to work for VMware as a post-sale consultant based in India, but then I quit and joined a different company. I have a personal experience with the vCloud Director.

In terms of maintaining vCloud Director, if you have a good amount of footprint of VMware staff, it would still depend on the number of objects you are controlling through the solution. If you have just one or two organizations created, it's fine, meaning one person can do the maintenance. In my scenario, however, I was supporting a customer who is one of the largest clients in VMware, who is using vCloud Director, so it was almost a team of six to seven people who were involved in maintaining the solution.

My advice to people looking into implementing vCloud Director would depend on their use case. vCloud Director has a very limited use case because most needs can be taken care of by vRealize Automation. If you're not a VCPP (VMware certified partner) and providing the VMware services to the external organization, you don't need the vCloud Director. You can have your private cloud based on open shift, open stack, vRealize, and a bunch of other solutions. vCloud Director is predominantly only for the VCPPs who are authorized to sell the VMware cloud to external customers, which they manage on behalf of VMware.

I'm rating vCloud Director seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PurwandiPurwandi - PeerSpot reviewer
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
MSP
Top 5
Manage and onboard permission but has high cost
Pros and Cons
  • "They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy."

    What is our primary use case?

    We use the solution to manage and onboard permission and access on the laptop.

    How has it helped my organization?

    We have limitations on the capabilities of its sender. We send our prospect to speak with the administration through the administrator on their phone. It's very easy for the user but quite tricky for the administration.

    What is most valuable?

    They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy.

    We can access vCloud Director from the Internet. Once we access it, somebody else can do the same.

    What needs improvement?

    The data probability is advanced for the monitoring surface and the application. We need to improve the physical data for monitoring and understanding scalability with automation for autoscaling.

    For how long have I used the solution?

    I have been using vCloud Director since 2015. We are using the V10 of the solution.

    What do I think about the stability of the solution?

    We need to verify compatibility, which is crucial to ensuring stability.

    I rate the solution’s stability a seven out of ten.

    What do I think about the scalability of the solution?

    Two hundred users are using the solution. We plan to increase the use of the vCloud director in the future.

    I rate the solution’s scalability a six out of ten.

    How are customer service and support?

    Sometimes, we encounter challenges with support. When we open a support case, it is handled by representatives from various locations, such as the US or England. The initial response might come from India or elsewhere. Occasionally, we have to reiterate our issue from scratch, which can be frustrating. Ideally, we should get support personnel with historical data to avoid repeating explanations every time we reach out for assistance.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is very difficult and takes two weeks to complete. Separate coding is very difficult. Ten people are required for the solution's deployment.

    We have to prepare, it may only take one or two days. However, we must ensure thorough preparation from the bottom up, starting with the server and setting up a vSphere server. Additionally, we need to prepare some data for vCenter. We can proceed with the installation of the vCloud Director.

    I rate the initial setup as three out of ten, where one is difficult, and ten is easy.

    What was our ROI?

    The licensing model is fair. The company management is happy because we pay for the services, and they become available. However, it's too expensive. We are considering changing our solution.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

    What other advice do I have?

    When scanning thoroughly, we integrate automation. It would be easier if VMware improved its capabilities. Then, we can implement autoscaling through the web interface.

    There is multi-channel support, yet Net Depot is used for security and monitoring. This is crucial if we expose profiles to the Internet for security reasons. We need to enhance security, especially in protecting vCloud Director. If anyone pushes or plugs in something, it could compromise customer access. VMware may be better prepared for security reasons.

    Two persons are required to maintain the solution.

    If we only have a small amount of resources, we'll opt for the public vCloud but if we have a large amount of resources like 100s, 1000s then vCloud Director might be a better solution.

    Overall, I rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Tran_Nguyen - PeerSpot reviewer
    Manager at IIJ Singapore
    Real User
    Top 20
    Offers initial setup phase that is easy to manage
    Pros and Cons
    • "The product's initial setup phase is easy."
    • "The product's UI has certain shortcomings that require improvement."

    What is our primary use case?

    I use the solution in my company for our customers' cloud environments.

    What is most valuable?

    The most valuable feature of the solution stems from the fact that VMware Cloud Director 10.5 has a feature known as IP space.

    What needs improvement?

    The product's UI has certain shortcomings that require improvement. The mouse pointer displays some pop-ups instead of covering the content I want to click and actually see.

    For how long have I used the solution?

    I have been using vCloud Director for two years.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    It is an easily scalable solution. Scalability-wise, I rate the solution a ten out of ten.

    In my company's customers' environments, almost 1,000 people use the tool.

    How are customer service and support?

    I had to communicate with the solution's technical support team many times, especially in the past, before Broadcom took over VMware. I rate the technical support a nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The product's initial setup phase is easy.

    The product's installation phase can be completed in minutes, but the configuration and integration with other infrastructure, including areas like load balancers or backup, can take a couple of hours.

    The solution is deployed on the cloud. It is good for those users using the on-premises model who want to migrate to the cloud version.

    What's my experience with pricing, setup cost, and licensing?

    If one means a very bad price, and ten means a very good price, I rate the price as a five on a scale of one to ten.

    What other advice do I have?

    The tool's networking enhances our cloud operations in an okay manner for every customer.

    I don't know if there has been a cost reduction in my company from the tool's usage.

    With the tool, the speed of operations has neither been too bad nor too good.

    Only for some special customers, my company implements the tool, and GPU is required.

    My company recommends the tool for customers using on-premises data centers or hosting services.

    My company offers support to our customers who use vCloud Director.

    It is not just our company but another corporation with whom we deploy the system or the cloud. Our company has around 50 engineers on the technical team.

    I rate the tool an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Roberto Cardenas - PeerSpot reviewer
    Ingeniero De Preventa De Cloud Y Servicios Profesionales at Licencias OnLine
    Reseller
    Has an easy installation process and provides efficient security features
    Pros and Cons
    • "It helps ensure security across our cloud environments."
    • "The product installation process could be easier for new users as well."

    What is our primary use case?

    The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.

    What is most valuable?

    The platform's most valuable feature is security.

    What needs improvement?

    The product installation process could be easier for new users as well. 

    What do I think about the stability of the solution?

    I rate the platform's stability a ten out of ten.

    What do I think about the scalability of the solution?

    I rate the platform's scalability a nine out of ten.

    How are customer service and support?

    The technical support team always responds with a resolution in case of queries.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.

    How was the initial setup?

    The initial setup is easy. However, it requires essential work experience and information to understand the platform.

    What's my experience with pricing, setup cost, and licensing?

    The product is inexpensive compared to AWS, Azure, and GCP.

    What other advice do I have?

    VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.

    It primarily caters to public cloud environments. I rate it a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Technical Team Leader - Microsoft at a consultancy with 11-50 employees
    Real User
    Top 20
    Difficult to install, but provides good stability
    Pros and Cons
    • "vCloud Director is a stable solution."
    • "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."

    What is most valuable?

    vCloud Director is a stable solution.

    What needs improvement?

    The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

    For how long have I used the solution?

    I have been using vCloud Director for three years.

    What do I think about the scalability of the solution?

    I have around 20 to 25 customers for vCloud Director.

    What's my experience with pricing, setup cost, and licensing?

    vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

    What other advice do I have?

    VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

    Overall, I rate the solution a five out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.