Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.
L2 Cloud Ops Engineer at Orange
Reliable with a user-friendly interface
Pros and Cons
- "The solution is reliable and performs well."
- "There are too many errors, it could be more stable."
What is our primary use case?
What is most valuable?
The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well.
What needs improvement?
We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.
For how long have I used the solution?
I've been using this solution for two years.
Buyer's Guide
VMware Cloud Director
February 2025

Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
The stability could be improved.
What do I think about the scalability of the solution?
We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup was pretty easy.
What other advice do I have?
I would advise anyone wanting to use the solution to get training from VMware.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)
FT capacity issues are now resolved in vSphere 6.0.
What is most valuable?
vCloud Director: To name a few, ease of use, robust security and easy extensibility to VMware's Hybrid cloud platform; VMware vCloud Air and public cloud space.
vCAC (vCloud Automation Center): Now known as 'vRealize Automation' is the best in class, high profile automation for your cloud workflows. Vendor neutral; Apart from VMware Cloud suits, it can be used with other vendor cloud platforms like Amazon, OpenStack, Azure etc.
vROps (vCenter Operations Manager): Now known as 'vRealize Operations'; vROps is the best in class most granular, high penetration monitoring, investigative and troubleshooting tool for your Cloud, datacenter, VDI environments Used for Capacity planning, Performance monitoring and troubleshooting etc.
vSphere: vSphere being the foundation for vCloud, there are many takeaways; Long distance vMotion, HA, FT, DRS, Storage DRS, Storage profiles, dual heartbeat in cluster environments. 4X capacity increase in 6.0 compared to version 5. vCenter Server Appliance now has the same scalability numbers as the Windows installable vCenter Server: 1,000 hosts and 10,000 virtual machines. FT now supports 4 vCPUs VMs and 64GB memory with Storage redundancy.
How has it helped my organization?
vSphere: vMotion (ease of migrating VMs from one host to another), DRS (ease of migrating VMs from one host to another automatically to balance out workloads in cluster environments), Storage DRS (ease of migrating VMs from one Datastore to another automatically to balance out workloads in storage cluster environments, HA (High availability is ensured by the newly developed FDM construct. FT (Ensuring 100% up-times reliably), Storage profiles (to bifurcate storage tiers accoring to the SLAs etc., dual heartbeat in cluster environments for confirmed Host isolation avoiding false alarms/isolation responses; key to maintain SLAs.
What needs improvement?
FT capacity issues are resolved now in vSphere 6.0. Cheers!!
For how long have I used the solution?
I've been using vSphere, vCloud Director, vCOPs suits and vCAC for almost 4 years.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
FT capacity issues are resolved now in vSphere 6.0. Cheers!
How are customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Yes; Microsoft's Azure for cloud and Hyper-V for virtualization. The reason for switching was indeed the efficiency crisis with Hyper-V resulting in subsequent service issues ->service tickets-> increased number of troubleshooting tasks -> increased number of breaches in the SLAs
How was the initial setup?
Straightforward, as it's designed at a more abstract level.
What about the implementation team?
Vendor as-well-as in-house. I give them a 5-star rating.
What's my experience with pricing, setup cost, and licensing?
Depends on the licences purchased per ESXi, vCenter for vSphere and licences purchased for vCloud Director, vCOPs suites.
Which other solutions did I evaluate?
Yes; Microsoft's Azure for cloud and Hyper-V for virtualization.
What other advice do I have?
Go for it. Follow the bottom-up approach; VMware's Implementation Guide for each product and you will sail through.
Disclosure: My company has a business relationship with this vendor other than being a customer: Cloud Counselage Inc. (www.cloudcounselage.com) is an official 'Solution Provider' Partner with VMware Inc.
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Buyer's Guide
VMware Cloud Director
February 2025

Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
841,004 professionals have used our research since 2012.
System Administrator at a cloud solution provider with 51-200 employees
Although deployment is simple, I suggest taking security and licensing compliance into consideration when doing so.
Valuable Features
The real multi tenancy and distributed administration for vDCs is the goal of this product, which combines consuming resources as a service with a great governance model for different customers.
Suppose you need to build one or more virtual datacenter, and meet the demands of customers, supplier and departments. In a traditional architecture (vCenter and esxi hosts) you need hard integration work to answer this problem.
vCloud director solves this problem weaving computational resources, storage and networking with consumption requests from companies, departments and individual operators in a dynamic and safe way.
Improvements to My Organization
We combine this architecture with existing vDCs with limited business impact (because vMotion could aid to limit or eliminate downtime). Now selling VM, request demo or trying an environment is very simple: just a few clicks to go!
Improvement in IT departments regarding the delivery of virtual datacenters for Business, Government and Captive area (holding headquarters and associated companies). Hospitals and Governments could use this because data is under their control, with very low risks for stability and security: governance still remains with the cloud consumer.
In my scenario I'm using 2 vDCs (marked as gold and platinum) in 2 different places and allow an organization (our customer) to use parts of these vDCs to stretch VM distribution across a datacenter, make DR on-demand (and without up-front costs) and respond quickly to business demands.
Use of Solution
I've been using this solution for 3 years.
Deployment Issues
Deployment is very simple, but I suggest a little design and hardening phase to meet security and licensing compliance.
Stability Issues
Product is mature enough to support huge loads: the underlining technology is the best in class to meet many customer needs. The product is very stable.
Scalability Issues
Product is born to be scalable, because it should be used in different modes (cloud provider and private cloud environment).
Customer Service and Technical Support
Customer Service:
People say that VMware customer service is very helpful and quick to solve issues. In my life I've use this service only for administrative issues (contracts, portals, licensing); this is because documentation, their knowledge base and community always are enough for problem solving.
Technical Support:Official documentation is very good, and could give you skill to deploy, run and improve your vCD system (VMware always work hard for this phase).
Initial Setup
Setup was quite straightforward, because VMware always provides great documentation for deployment, configuration and troubleshooting.
Implementation Team
I deployed and set up this system in-house (my team staff: virtualization area), because this is a company core-business, and it is the minimum to do to learn and solve problems quickly.
ROI
Our ROI was reached considering 2 factors:
- A service provider model built on VMWare contracts and many resource delivery models, cost are as-a-service and bound to the VM vRAM: licensing cost is 1:1 to the assigned resource. Considering 50% of infrastructure cost per VM in 3 years, 10% of VMware cost and 10% of infrastructure cost, break even could be in 1.5 years.
- In both private and public scenarios many administrative tasks are solved by on-demand models that could be elastic and efficient. Considered a manpower reduction of about 40% and a potential reduction of 99% for provisioning tasks. IT Virtual administrator staff finally do the real job: troubleshoot, provision and do only heavy activities with less effort.
One more important thing: vCloud works with his chargeback product to show and take many costs under control.
Pricing, Setup Cost and Licensing
As mentioned above, the service provider model costs are calculated considering:
- physical environment cost (up front cost or by loan)
- licensing cost 1:1 to vRAM
- setup requires no more than 1 week.
Other Advice
Before installing vCloud director, I suggest:
1. Check HCL and compatibility matrix between vCloud director, vSphere and vCloud network and security (ex: vShield manager)
2. Use vDC resources only for vCloud director purpose, don't mix traditional vSphere and vCloud director usage.
Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner Service Provider
Head of Datacenter Systems and Infrastructures at a tech services company with 51-200 employees
Reducing complexity would enhance the reliability and flexibility of networking
Pros and Cons
- "The reliability and flexibility of networking are valuable."
- "VMware should simplify the whole solution as it comprises many different components, making management hard."
What is our primary use case?
We use VMware Cloud Director on our big service providers that allow different tenants to coexist from the same operational infrastructure. Each of our customers has their own tenant, so we can manage their workloads separately.
How has it helped my organization?
Offloading workloads to such large platforms allows for better economies of scale, facilitating management from a customer perspective that does not need to maintain their own infrastructure.
What is most valuable?
The reliability and flexibility of networking are valuable. You can do a lot with NSX, which is the VMware component that manages all networking. It integrates well with enterprise-level backup solutions, like Veeam or Vault.
What needs improvement?
VMware should simplify the whole solution as it comprises many different components, making management hard. Reducing the number of components would make it easier to manage.
For how long have I used the solution?
Currently, it's more or less a year.
What do I think about the stability of the solution?
It is really reliable and works well.
How are customer service and support?
As a technician, it's easier to work on VMware because there are many online sources for support, and it has more maturity on the market. At Nutanix, you need a lot of support from a partner, whereas the engagement with a partner for VMware is much less.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm considering that it might be worth looking into Nutanix since they are new in the market.
What about the implementation team?
We work hand in hand with our customers to work on primarily Big Cloud Director platforms.
What's my experience with pricing, setup cost, and licensing?
Since Broadcom's acquisition, the prices of VMware solutions have changed a lot. I'm mostly technical and don't deal much with budgeting and billing, so I can't really judge them.
Which other solutions did I evaluate?
I did evaluate other solutions like Nutanix.
What other advice do I have?
Starting from scratch, it could be worth looking into Nutanix. The VMware acquisition by Broadcom has left some uncertainty, and Broadcom did a terrible PR job following the acquisition.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Last updated: Nov 13, 2024
Flag as inappropriateIngeniero De Preventa De Cloud Y Servicios Profesionales at Licencias OnLine
Has an easy installation process and provides efficient security features
Pros and Cons
- "It helps ensure security across our cloud environments."
- "The product installation process could be easier for new users as well."
What is our primary use case?
The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.
What is most valuable?
The platform's most valuable feature is security.
What needs improvement?
The product installation process could be easier for new users as well.
What do I think about the stability of the solution?
I rate the platform's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the platform's scalability a nine out of ten.
How are customer service and support?
The technical support team always responds with a resolution in case of queries.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.
How was the initial setup?
The initial setup is easy. However, it requires essential work experience and information to understand the platform.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive compared to AWS, Azure, and GCP.
What other advice do I have?
VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.
It primarily caters to public cloud environments. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Administrator with 201-500 employees
Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like.
Pros and Cons
- "So far, we have had no problems at all, as it has been very stable. It is working well."
- "vCloud Director works and makes my life easier. Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like, and it works."
- "There didn't seem to be any type of integrated path on how to do the initial setup. There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next."
What is our primary use case?
We use it and have several customers who use it.
It has performed well. We don't have any real problems with it.
How has it helped my organization?
The product helped us get more customers, so that worked out quite well. It saves us a lot of time provisioning new clients.
What is most valuable?
vCloud Director works and makes my life easier. Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like, and it works. We don't have to worry about it. We maintain the platform, and our customers take care of the rest.
I am happy with the data protection.
What do I think about the stability of the solution?
So far, we have had no problems at all, as it has been very stable. It is working well.
I always worry about disaster recovery. I can't afford for it to break.
What do I think about the scalability of the solution?
It is very scalable, which is one of the reasons that we use it. We have not had to increase the resources that we have thrown at it yet. However, when we do, the process should be straightforward.
How are customer service and technical support?
We have never really needed any technical support.
When we were first creating the cloud, we asked for some input from some VMware specialists. Since then, we haven't had any issues.
Which solution did I use previously and why did I switch?
We were using VMware already, then some of our customers asked if we could give them a cloud solution
How was the initial setup?
In the end, the initial setup was straightforward, but we had to try to do it a few times.
There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next. There didn't seem to be any type of integrated path on how to do the initial setup.
What about the implementation team?
We used a consultant for the deployment.
Which other solutions did I evaluate?
We had experience with VMware, so we stuck with VMware.
What other advice do I have?
I would recommend VMware and vCloud Director, if they want to go cloud.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Technical Team Leader - Microsoft at a consultancy with 11-50 employees
Difficult to install, but provides good stability
Pros and Cons
- "vCloud Director is a stable solution."
- "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."
What is most valuable?
vCloud Director is a stable solution.
What needs improvement?
The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.
For how long have I used the solution?
I have been using vCloud Director for three years.
What do I think about the scalability of the solution?
I have around 20 to 25 customers for vCloud Director.
What's my experience with pricing, setup cost, and licensing?
vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.
What other advice do I have?
VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.
Overall, I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team Manager - Private Cloud Platform & Storage at ITM8
Helps to connect different clouds
Pros and Cons
- "We use the solution to connect clouds to different clouds."
- "It would be great if Microsoft and VMware come together and become a common tool."
What is our primary use case?
We use the solution to connect clouds to different clouds.
What needs improvement?
It would be great if Microsoft and VMware come together and become a common tool.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The solution's price is the market standard and depends on usage.
What other advice do I have?
I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Hi Kapil,
Latest 5.5 version of vSphere has maximum capacity of 512 VMs per Host. This number can vary depending on the size of each individual VMs. For a FC storage, a maximum of 64TB LUN can be attached to a host and a maximum of 256 LUNs can be attached. This number again depends on the size of each individual LUN that is to be attached. Number of volumes and its individual size follows the same maximum conventions that of LUNs.