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reviewer2351076 - PeerSpot reviewer
Technical Team Leader - Microsoft at a consultancy with 11-50 employees
Real User
Top 20
Difficult to install, but provides good stability
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."

What is most valuable?

vCloud Director is a stable solution.

What needs improvement?

The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

For how long have I used the solution?

I have been using vCloud Director for three years.

What do I think about the scalability of the solution?

I have around 20 to 25 customers for vCloud Director.

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VMware Cloud Director
October 2024
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What's my experience with pricing, setup cost, and licensing?

vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

What other advice do I have?

VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Martin Helms - PeerSpot reviewer
CEO & Owner at Rackhosting
Real User
Top 10
A highly stable solution that provides the ability to host customers on their own cloud
Pros and Cons
  • "The most valuable feature of vCloud Director is its ability to host customers on their own cloud."
  • "vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director."

What is our primary use case?

I own a hosting company and use vCloud Director for my customers.

What is most valuable?

The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

What needs improvement?

vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

For how long have I used the solution?

I have been using vCloud Director for around 12 years.

What do I think about the stability of the solution?

I rate vCloud Director ten out of ten for stability.

What do I think about the scalability of the solution?

vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

How was the initial setup?

Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

What was our ROI?

We have seen a return on investment with vCloud Director.

What's my experience with pricing, setup cost, and licensing?

We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

What other advice do I have?

Users need to be educated to use vCloud Director.

Overall, I rate vCloud Director an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
VMware Cloud Director
October 2024
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Mohamed-Lotfy - PeerSpot reviewer
L2 Cloud Ops Engineer at Orange
Real User
Top 20
Reliable with a user-friendly interface
Pros and Cons
  • "The solution is reliable and performs well."
  • "There are too many errors, it could be more stable."

What is our primary use case?

Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.

What is most valuable?

The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well. 

What needs improvement?

We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The stability could be improved.

What do I think about the scalability of the solution?

We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance. 

How are customer service and support?

The technical support is good. 

How was the initial setup?

The initial setup was pretty easy.

What other advice do I have?

I would advise anyone wanting to use the solution to get training from VMware. 

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-Sales Engineer at Secura
Real User
It makes provisioning new customers so much easier, and our customers are given power over their platform
Pros and Cons
  • "vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily."
  • "We have had very minor problems with it when we've been upgrading."

What is our primary use case?

We use the vCloud Director as a multi-tenanted cloud provider, and it's amazing. It makes provisioning new customers so much easier, and our customers are given power over their platform. It gives them the idea that they have a virtual private cloud. It is the main product that we sell in our business.

How has it helped my organization?

vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily. This means the training is easy to start with, then we can introduce them to the more advanced features behind the scenes later on.

In terms of disaster recovery (DR), we sell it as a service to our clients. We have our vCloud Directors spanning across two different data centers. We've had some of them that had problems go wrong in one data center with their software. Then, we are able to just move them across with no problems, except for minor downtime. Everything works together, which has been great.

What is most valuable?

The scalability is amazing. It gives our customers the options that they need. If they suddenly need to add more resources, they don't need to plan for it. They just need to pay us for it, and we can extend it for them.

It's good giving the customers power. Thus, if a customer wants to reboot their server or if their server is hung, they don't need to give us a call. They simply need to log into their portal and reboot it. 

What needs improvement?

I've seen that there are more HTML5 bits coming in. With that, it's exposing more of the NSX. So, if they keep going in the same direction where they give more features under the hood in vSphere to be exposed to the vCloud Director, that would be great. The bits they've done so far as we've been going forward into the vSphere 6.5 have been good. I would like them to just keep doing what they are doing going forward.

What do I think about the stability of the solution?

Stability has been great. We have had very minor problems with it when we've been upgrading, but VMware has always stepped in. They have been able to fix everything for us. It's a fantastic product.

What do I think about the scalability of the solution?

The scalability has been very good. We can add more hosts in. We have not had any problems with it so far. 

How is customer service and technical support?

The technical support is great. We've used VMware support primarily with our upgrades, and they have been great every time. We've had some issues, and they've always been able to fix them in a good time frame.

How was the initial setup?

The initial setup was complex at first, because none of us had dealt with the technology before. However, as we followed documentation and had help from VMware to get us off the ground, it became easier as time went on and we became more familiar with the product.

What about the implementation team?

We deployed it in-house.

What was our ROI?

Provisioning new clients is normally very quick. It's quite easy just to roll out a new client. The only complicated bit is deploying the service for them afterwards.

Which other solutions did I evaluate?

VMware was always the way to go because other platforms, like Hyper-V, were already out there, but the products weren't as mature. They didn't have as many features. VMware is very good for HA and disaster recovery. We needed the scalability, because we started as a very small business and VMware allowed us to expand without too much hassle.

What other advice do I have?

It is a great product. It is like magic. It allows you to do so much.

Put it in a lab, and you'll instantly fall in love with it. That's all you need to know. Just give it a go. If you're looking for something that allows your customers to get access to their VMs and stop bothering you, then get in there and try this solution out.

vRealize Orchestrator is a powerful tool. A common query that we get from our customers is they might have issues where their servers are slowing down, but they have no idea why. So, we can pull up all of the graphs and say, “Very clearly your storage is too busy. It has too many IOPS or your CPU is maxing out.” This gives us a sales opportunity, because we can sell them a resource, and hopefully fix their problem.

We don't use the container features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Lead Engineer at a transportation company with 10,001+ employees
Vendor
It is dead simple, but it still feels like duct taped solutions in a lot of aspects.

It's definitely beta and I'm not a big fan of some aspects of the implementation, specifically that I might find myself jumping between this and the provided vCloud director a lot. It's not all bad though. Click through if you'd like to read my overview/opinion of the service.

Main Page: To start, I could not get to the management using Chrome or Safari on my Mac. Only when I used Firefox was I finally able to get to the management page.

Once logged in I was provided w/ essentially two obvious options. Make a Virtual Private Cloud OnDemand or view My Subscriptions. Once clicking the "Virtual Private Cloud (VPC) OnDemand" option and choosing a geographic location, I was committed to paying 'a cost', just to make a VPC. Technically, I 'get' it, but to charge for what is essentially an imaginary boundary to start with is well, 'petty'. It wasn't really clear what that 'cost' was, but I'll just assume 'beta'.

Resource Usage Tab (aka billing): IP billing doesn't make sense to me. My VPC has 461.99 IP's reserved or is that a per hour cost? I don't get it.

I'm just going to assume this gets cleaned up and provides more explanation in GA code. This may be a Beta bug, but I wasn't able to see historically what was using storage that I was billed for after I deleted the VM's that were using it.

You'll also notice a dropdown for region. If you select a different region that you didn't select upon your original VPC deployment, you're prompted as to whether you want to create one.

                                Uhh, yes? How much is this going to cost me?

Doing so, you'll need to wait while it's created. It took about a good 30 minutes for me, but again 'beta'. Hoping GA spins things up much faster.

Virtual Machines Tab:

On this tab is where I can create virtual machines and view a list of my created virtual machines. Standard fare, and from here I can manage from within vCloud Director. It'll open another interface for me to do more things. Why? I don't really know. It would be nice to see an addition column where I can simply click to open the VM's console from this view. Even if it is one by one or even a simple screenshot of the current screen.

Creating a virtual machine is relatively easy, VMware provides a pretty standard catalog of virtual machines. It's also possible to build your own catalog, but that'll forward you to vCloud Director to do so. Not sure if I like that. I understand the 'modular' approach, but not a fan of it from a user usability perspective.

On this tab is where I can create virtual machines and view a list of my created virtual machines. Standard fare, and from here I can manage from within vCloud Director. It'll open another interface for me to do more things. Why? I don't really know. It would be nice to see an addition column where I can simply click to open the VM's console from this view. Even if it is one by one or even a simple screenshot of the current screen.

Creating a virtual machine is relatively easy, VMware provides a pretty standard catalog of virtual machines. It's also possible to build your own catalog, but that'll forward you to vCloud Director to do so. Not sure if I like that. I understand the 'modular' approach, but not a fan of it from a user usability perspective.

I assume there is a cost difference, again would be nice to see what that is as I'm building it. Would also like to see something to the effect of 'expected performance numbers' and show whether hot-add is enabled or not. Easier to sell the idea of smaller vm's to start w/ option to grow on the fly as needed.

Once done, you're simply presented w/ a spinning circle indicating that vCloud Air is deploying your VM.

Gateway Tab:
Nothing much you can do from this tab beyond seeing your created gateways.

To add additional gateways, you need to jump into the vCloud Director interface.

The good thing about the interface when you do need to jump into vCloud Director is that it is contextually aware. In other words, it will open vCloud Director to the page w/ the related settings.

Final Impressions:

I'm rather mixed. It is dead simple, but it still feels like duct taped solutions in a lot of aspects. I didn't even get into the API, which is REST-ful, simply due to time and the documentation site was giving me lots of java errors.

I didn't get the impression that when I create VPC's in multiple geo-graphical datacenters that I could get a universal view of all my VPC's. This would be especially important if I'm creating global service catalogs. As it is right now, I get the feeling that I would have to duplicate effort in two different geo locations. I can't even imagine more than that.

To be fair though, I think these are the same kind of problems I have w/ AWS. I also was not able to test the hybrid cloud connector in vCenter. There is also the matter of SSO, I didn't really see if there was a way to connect my onsite directory services to reduce login complexity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Administrator with 201-500 employees
Real User
Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like.
Pros and Cons
  • "So far, we have had no problems at all, as it has been very stable. It is working well."
  • "vCloud Director works and makes my life easier. Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like, and it works."
  • "There didn't seem to be any type of integrated path on how to do the initial setup. There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next."

What is our primary use case?

We use it and have several customers who use it. 

It has performed well. We don't have any real problems with it.

How has it helped my organization?

The product helped us get more customers, so that worked out quite well. It saves us a lot of time provisioning new clients.

What is most valuable?

vCloud Director works and makes my life easier. Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like, and it works. We don't have to worry about it. We maintain the platform, and our customers take care of the rest.

I am happy with the data protection.

What do I think about the stability of the solution?

So far, we have had no problems at all, as it has been very stable. It is working well.

I always worry about disaster recovery. I can't afford for it to break.

What do I think about the scalability of the solution?

It is very scalable, which is one of the reasons that we use it. We have not had to increase the resources that we have thrown at it yet. However, when we do, the process should be straightforward.

How are customer service and technical support?

We have never really needed any technical support. 

When we were first creating the cloud, we asked for some input from some VMware specialists. Since then, we haven't had any issues.

Which solution did I use previously and why did I switch?

We were using VMware already, then some of our customers asked if we could give them a cloud solution

How was the initial setup?

In the end, the initial setup was straightforward, but we had to try to do it a few times.

There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next. There didn't seem to be any type of integrated path on how to do the initial setup.

What about the implementation team?

We used a consultant for the deployment.

Which other solutions did I evaluate?

We had experience with VMware, so we stuck with VMware.

What other advice do I have?

I would recommend VMware and vCloud Director, if they want to go cloud.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Søren O. Bendtsen - PeerSpot reviewer
Team Manager - Private Cloud Platform & Storage at ITM8
Real User
Top 10
Helps to connect different clouds
Pros and Cons
  • "We use the solution to connect clouds to different clouds."
  • "It would be great if Microsoft and VMware come together and become a common tool."

What is our primary use case?

We use the solution to connect clouds to different clouds. 

What needs improvement?

It would be great if Microsoft and VMware come together and become a common tool. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The solution's price is the market standard and depends on usage. 

What other advice do I have?

I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ronaldo-Barbieri - PeerSpot reviewer
Sales Director at Abentro
Reseller
Reliable in usage and beneficial support provided
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."

What is our primary use case?

vCloud Director is used for our customers and my company for the cloud.

For how long have I used the solution?

I have been using vCloud Director for approximately one year.

What do I think about the stability of the solution?

vCloud Director is a stable solution.

What do I think about the scalability of the solution?

We have approximately three people using vCloud Director in my company.

How are customer service and support?

The support provided by the vCloud Director is good.

How was the initial setup?

The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier. 

What other advice do I have?

My advice to others is for them to check the requirements before implementation.

I rate vCloud Director a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.