VMware Cloud Director Reviews

I own a hosting company and use vCloud Director for my customers.

The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

I have been using vCloud Director for around 12 years.

I rate vCloud Director ten out of ten for stability.

vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

We have seen a return on investment with vCloud Director.

We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

Users need to be educated to use vCloud Director.

Overall, I rate vCloud Director an eight out of ten.

Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.

The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well. 

We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.

I've been using this solution for two years. 

The stability could be improved.

We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance. 

The technical support is good. 

The initial setup was pretty easy.

I would advise anyone wanting to use the solution to get training from VMware. 

I rate the solution eight out of 10. 

We use the vCloud Director as a multi-tenanted cloud provider, and it's amazing. It makes provisioning new customers so much easier, and our customers are given power over their platform. It gives them the idea that they have a virtual private cloud. It is the main product that we sell in our business.

vCloud Director requires less knowledge to get into in the first place. Therefore, when we bring in new members of staff, we can always give them the customer experience straightaway, and they can pick it up quite easily. This means the training is easy to start with, then we can introduce them to the more advanced features behind the scenes later on.

In terms of disaster recovery (DR), we sell it as a service to our clients. We have our vCloud Directors spanning across two different data centers. We've had some of them that had problems go wrong in one data center with their software. Then, we are able to just move them across with no problems, except for minor downtime. Everything works together, which has been great.

The scalability is amazing. It gives our customers the options that they need. If they suddenly need to add more resources, they don't need to plan for it. They just need to pay us for it, and we can extend it for them.

It's good giving the customers power. Thus, if a customer wants to reboot their server or if their server is hung, they don't need to give us a call. They simply need to log into their portal and reboot it. 

I've seen that there are more HTML5 bits coming in. With that, it's exposing more of the NSX. So, if they keep going in the same direction where they give more features under the hood in vSphere to be exposed to the vCloud Director, that would be great. The bits they've done so far as we've been going forward into the vSphere 6.5 have been good. I would like them to just keep doing what they are doing going forward.

Stability has been great. We have had very minor problems with it when we've been upgrading, but VMware has always stepped in. They have been able to fix everything for us. It's a fantastic product.

The scalability has been very good. We can add more hosts in. We have not had any problems with it so far. 

The technical support is great. We've used VMware support primarily with our upgrades, and they have been great every time. We've had some issues, and they've always been able to fix them in a good time frame.

The initial setup was complex at first, because none of us had dealt with the technology before. However, as we followed documentation and had help from VMware to get us off the ground, it became easier as time went on and we became more familiar with the product.

We deployed it in-house.

Provisioning new clients is normally very quick. It's quite easy just to roll out a new client. The only complicated bit is deploying the service for them afterwards.

VMware was always the way to go because other platforms, like Hyper-V, were already out there, but the products weren't as mature. They didn't have as many features. VMware is very good for HA and disaster recovery. We needed the scalability, because we started as a very small business and VMware allowed us to expand without too much hassle.

It is a great product. It is like magic. It allows you to do so much.

Put it in a lab, and you'll instantly fall in love with it. That's all you need to know. Just give it a go. If you're looking for something that allows your customers to get access to their VMs and stop bothering you, then get in there and try this solution out.

vRealize Orchestrator is a powerful tool. A common query that we get from our customers is they might have issues where their servers are slowing down, but they have no idea why. So, we can pull up all of the graphs and say, “Very clearly your storage is too busy. It has too many IOPS or your CPU is maxing out.” This gives us a sales opportunity, because we can sell them a resource, and hopefully fix their problem.

We don't use the container features.

I use the solution to redeploy sales and achieve standby sales.

Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.

Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.

I have been using the solution for eight months.

The product is stable for now.

The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.

The technical support provides fast response.

Neutral

The initial setup was moderately complex.

The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.

Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.

Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.

We use it and have several customers who use it. 

It has performed well. We don't have any real problems with it.

The product helped us get more customers, so that worked out quite well. It saves us a lot of time provisioning new clients.

vCloud Director works and makes my life easier. Its self-service capabilities allow us to give resources to our customers. They can spin up as many or as few machines as they like, and it works. We don't have to worry about it. We maintain the platform, and our customers take care of the rest.

I am happy with the data protection.

So far, we have had no problems at all, as it has been very stable. It is working well.

I always worry about disaster recovery. I can't afford for it to break.

It is very scalable, which is one of the reasons that we use it. We have not had to increase the resources that we have thrown at it yet. However, when we do, the process should be straightforward.

We have never really needed any technical support. 

When we were first creating the cloud, we asked for some input from some VMware specialists. Since then, we haven't had any issues.

We were using VMware already, then some of our customers asked if we could give them a cloud solution

In the end, the initial setup was straightforward, but we had to try to do it a few times.

There seemed to be different bits of paperwork or instructions available from various places. We always had to go looking for what to do next. There didn't seem to be any type of integrated path on how to do the initial setup.

We used a consultant for the deployment.

We had experience with VMware, so we stuck with VMware.

I would recommend VMware and vCloud Director, if they want to go cloud.

The most valuable feature of vCloud Director is virtualization.

The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve.

I have been using vCloud Director for approximately two years.

The solution has high availability.

The support that is provided is good.

The initial setup of vCloud Director is straightforward and takes approximately two days.

We use three or four network and infrastructure teams for the deployment of the solution.

The price of the solution is expensive.

I rate vCloud Director an eight out of ten.

We use the solution to connect clouds to different clouds. 

It would be great if Microsoft and VMware come together and become a common tool. 

I have been working with the product for ten years. 

The solution is stable. 

The product is scalable. 

The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases. 

Positive

The solution's price is the market standard and depends on usage. 

I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces.