Flexibility – it allows me to adapt the product to all student needs.
Virtual Systems Administrator at a university with 1,001-5,000 employees
Its flexibility allows me to adapt it to students' needs, although a better GUI for both students and administrators would be an improvement.
What is most valuable?
How has it helped my organization?
Students using the environment vs. not using the environment. Students can find products that they want to use and if they’re using it, they’re happy with it.
What needs improvement?
Better GUI as they don’t hold with the programs that well. Better user interfaces in general. Both the administrative and user interfaces need to be better.
What do I think about the stability of the solution?
It’s fairly stable, no bugs no crashes.
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What do I think about the scalability of the solution?
It scales fine, it went from 1,000 to 2,000 machines without any issues at all.
How are customer service and support?
Technical support’s wonderful. Whenever we find an issue, we submit a ticket and they resolve it within an hour usually. Sometimes the complexity of the environment is high, and that’s fine, but usually it’s very quick.
Which solution did I use previously and why did I switch?
We were using Lab Manager, and when VMware discontinued it, we needed to switch.
How was the initial setup?
Complicated – there was no upgrade path from Lab Manager to vCloud Director, so we basically had to design a new solution.
Which other solutions did I evaluate?
No, because of the time VMware has been in the market. I don’t like using people that are new, and VMware has been around for a long time. Also, we just thought it would be simpler to stay with the same vendor.
What other advice do I have?
I really don’t know of any products right now other than this. They’re pretty high – if someone has a peer review that’s low, I won’t consider the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultor TI with 51-200 employees
It has easy to deploy machines but is now difficult to implement because VMware no longer offers the product.
What is most valuable?
It has easy to deploy machines.
How has it helped my organization?
A department can deploy a machine easily without using the IT department.
For how long have I used the solution?
I only used it for four months.
What was my experience with deployment of the solution?
None in this version.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
Yes, a lot including, for example, with Chargeback Manager integration.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:5/10 as the VMware support seem very ignorant.
Which solution did I use previously and why did I switch?
No, but in the future, we are planning to install Open Stack as it's simpler.
How was the initial setup?
It has an easy setup by following the documentation.
What about the implementation team?
We used a vendor team who I would rate as 7/10.
What was our ROI?
We couldn't calculate it.
Which other solutions did I evaluate?
Yes, with other colleagues. No implementations being done by us at the moment.
What other advice do I have?
I think VMware has abandoned the product a with vSphere 5.5, vCloud Director is an obsolete solution. As VMware no longer offers the product, it is now difficult to implement.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a VMware partner.
Buyer's Guide
VMware Cloud Director
December 2024
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
IT Infrastructure Engineer at a retailer with 501-1,000 employees
We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production.
Valuable Features
Ability to give our developers a self-service environment, where they can go on particular portal and deploy their own systems.
Improvements to My Organization
Automation piece. If we can continue to develop automation for developers, that should seamlessly carry over into product environment as well without admin heavy lifting. In automation, there's still a lot of manual processes, but with vCloud, less so.
Room for Improvement
I don’t see any improvements that could be made based on the way we use it. Maybe some built-in third-party tools that we’re using now in terms of automation (i.e. Bamboo) would be an improvement.
Stability Issues
We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production.
In regards to stability, this gives you more control yet takes out the human element. There’s consistency that’s set in the script and then we can make small changes as we grow.
Scalability Issues
They’re now moving more into vRealize and more integrated systems. It used to need more scripting, but VMware are now working more hand in hand with other solutions.
Customer Service and Technical Support
Customer Service: Technical Support:
Great tech support. I love those guys. Every time I had a ticket, I could escalate, and they’d work in tandem with other vendors (i.e. NetApp) to find solution.
Initial Setup
I wasn't part of initial set-up, but I believe it’s complex based on the senior engineer’s experience.
For example, right now the metrics to upgrade is complex, requiring certain elements. It’s very simple to use and train end-users. In our shop, we try to make them more self-sufficient, so a lot of knowledge transfer.
Other Advice
Access the enormous amount of virtual apps they have to get practical performance instead of just the KB to deploy. They also need to get an understanding of audience as well. Understand pain points to understand how to approach solution.
It loses points because things are moving so quickly that it has yet to catch up.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT at a manufacturing company with 1,001-5,000 employees
Great product, if you are already heavily invested with VMware
Valuable Features:
Simple, scalable, and comprehensive solution for large enterprises
Room for Improvement:
It is not targeted to smaller and midsize companies. Pricing can be beyond their budgets.
Other Advice:
There is a great amount of work to be done before considering deployment of this or any other cloud platform
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Which version of VMware have you used? Which storage do you prefer with VMware? HP, EMC, Dell or other? Did you face any issues with deployment?
Presales Cloud Consultant at a tech services company with 10,001+ employees
It helps us provide private cloud solutions to our clients, but it is too platform dependent.
Valuable Features
The orchestrator is the most valuable feature.
Improvements to My Organization
It helps us provide private cloud solutions to our clients.
Room for Improvement
Though the product is quite good, I feel it needs a more public view, where the server access studies to migrate organizations into cloud be clearer. Also, orchestrator should be API based, and have templates to use instead of having to create the Java scripting from scratch. It also needs to be more independent of the platform on which it is used on.
Use of Solution
I've used it for two years.
Customer Service and Technical Support
It's very good.
Initial Setup
It was complex as it does not include a good, extensive feasibility and compatibility guide.
Implementation Team
We used a vendor team who were very good.
ROI
It is quite good on ROI and year on year it is about 50%.
Pricing, Setup Cost and Licensing
vCloud Director is a good solution, but it is costly when compared to other solutions like Nutanix.
Other Solutions Considered
We didn't evaluate other solutions.
Other Advice
Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setuo cost are too hight. Maybe we will see more products for cloud and automation.
Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners
MSS Engineer at a comms service provider with 1,001-5,000 employees
Scalable, responsive support, but missing features
Pros and Cons
- "I have found the solution scales well."
- "This solution could improve by adding root cause analysis."
What is our primary use case?
We use vCloud Director as a multiple cloud management solution.
What needs improvement?
This solution could improve by adding root cause analysis.
For how long have I used the solution?
I have been using vCloud Director within 12 months.
What do I think about the stability of the solution?
The solution is stable but could improve.
What do I think about the scalability of the solution?
I have found the solution scales well.
How are customer service and technical support?
The support responsiveness has been satisfactory.
What's my experience with pricing, setup cost, and licensing?
The license could be less expensive and we are on a perpetual license.
Which other solutions did I evaluate?
We are evaluating Dynamics from Cisco to perhaps replace this solution.
What other advice do I have?
We are looking for another solution that meets our needs.
I rate vCloud Director a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ICT specialist
It is fast at deploying environments. If you have a deployed environment and lose it, you can't easily deploy it back.
Pros and Cons
- "It has helped us with user segmentation and QA."
- "If you have a deployed environment and lose it, you can't easily deploy it back with vCloud Director. Because of this reason, we don't have the data protection, disaster recovery, and container features."
What is our primary use case?
We are using it as our QA environment.
How has it helped my organization?
It has helped us with user segmentation and QA.
What is most valuable?
It is fast at deploying environments and good for segmenting users.
What needs improvement?
If you have a deployed environment and lose it, you can't easily deploy it back with vCloud Director. Because of this reason, we don't have the data protection, disaster recovery, and container features.
What do I think about the stability of the solution?
Stability is okay.
What do I think about the scalability of the solution?
Scalability is great.
How is customer service and technical support?
I haven't used technical support.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
It enables us to provision new clients more quickly.
Which other solutions did I evaluate?
I haven't used any alternative solutions.
What other advice do I have?
Go for this solution, but you will need quite a big environment to utilize vCloud Director.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a tech services company with 501-1,000 employees
We can import acquisition products into our environment without reconfiguring them and it's infinitely scalable.
Valuable Features
The physical segmentation of networking and security.
Improvements to My Organization
Lately we have been using it to import acquisition products into our environment without reconfiguring them at all, due to how the segmentation works.
Room for Improvement
I feel like vCloud is two years behind the feature set – in terms of the UI, and vCenter. I can't do the same tasks that I can do in terms of UI as with vCenter.
Stability Issues
It's stable, usually admin error if something goes wrong.
Scalability Issues
It's infinitely scalable.
Customer Service and Technical Support
It's good overall. We have had times when it has been slower than we would have liked, but I would say that about every vendor we use.
Initial Setup
Setup is easy.
Other Solutions Considered
It's all about the product, what limitations the product doesn’t have. We speak to vendors all the time, but once you see a product and how it will fit in then that’s the real test.
Other Advice
You can't go wrong with VMware. The stability and the flexibility it allows, they do it best compared to competitors. Peer reviews are fairly important but I try to form my opinion from a POC over anything else.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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Hi Eduardo
the focus of this product was realize a full cloud solution (private and public). Now vcloud director is focused only for public cloud (for service provide purpose), because vRealize substitute it in private scenario.
For this reason, in your private scenario you could choose vRealize and Openstack also... please let us know about your possible new experience with them.