The most valuable features of the vCloud Director are global management, added services, and automation.
Lead Consultan at HCL Technologies
Useful automation, beneficial services, and reliable
Pros and Cons
- "The most valuable features of the vCloud Director are global management, added services, and automation."
- "vCloud Director should improve by having support with other cloud providers, such as Microsoft Azure and Google cloud."
What is most valuable?
What needs improvement?
vCloud Director should improve by having support with other cloud providers, such as Microsoft Azure and Google cloud.
For how long have I used the solution?
I have been using vCloud Director for approximately one year.
What do I think about the stability of the solution?
vCloud Director has been stable in my usage.
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What do I think about the scalability of the solution?
The environment of the vCloud Director is able to be scaled.
Our customer has approximately 40,000 users using this solution.
How was the initial setup?
The initial setup of vCloud Director is simple, it is not complex.
What about the implementation team?
We did the implementation of vCloud Director ourselves. We support the solution 24 hours a day seven days a week and we use two to three people for the deployment.
What's my experience with pricing, setup cost, and licensing?
vCloud Director is priced higher than other solutions, such as Nutanix.
Which other solutions did I evaluate?
We compared vCloud Director with Nutanix and we found that vCloud Director had more features at the time. However, they have had some updates and they have similar features now.
What other advice do I have?
I rate vCloud Director an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Architect Product Engineering at SunGard Availability Services
Allows us to host customers and provide multi-tenancy so that we can have shared infrastructures used by multiple customers
Pros and Cons
- "The most valuable features are the multi-tenancy and multi-site configuration."
- "The integration between components could be improved."
What is our primary use case?
This solution is used for hosting customers and providing multi-tenancy so that we can have shared infrastructures used by multiple customers.
We have our own organization. We have a private cloud that we host, and we onboard customers on that private cloud.
It's a cloud-based solution.
There are currently more than 40 customers that are hosted on the private cloud across the US, UK, and Canada.
What is most valuable?
The most valuable features are the multi-tenancy and multi-site configuration. It's very efficient. The virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified. That is the reason we chose this product for hosting the private cloud.
What needs improvement?
The integration between components could be improved. The cloud solution does not comprise a single product. If you look at Azure or AWS, they have tightly integrated all the components in the backend, and they just provide a UI. With VMware, we just have to integrate all products of VMware together and then provide a UI to the customer.
If some component of the UI isn't working, in the backend we have to find out, is this vCloud availability the problem? Or is RabbitMQ the problem? This kind of integration is supposed to be done by the service provider, but the integration should be pretty tight between all the components, which form a private cloud.
For how long have I used the solution?
I have been using this solution for almost 12 years.
What do I think about the stability of the solution?
The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud. The interoperability needs to be improved between the different components of the private cloud.
What do I think about the scalability of the solution?
Scalability-wise, it's a pretty good product. We can scale to multiple regions, and we can also increase the number of sales as required. If the customers in a specific region are too many and there is a lot of access, we just need to add more vCloud Director sales for customers.
How are customer service and support?
Technical support needs to improve because the private cloud is comprised of multiple solutions. A customer has to log to identify which product is having problems, and then log a call with a vendor. The support from the vendor is not very good. For some of the cases, we have to chase them for almost a month to get a resolution.
Which solution did I use previously and why did I switch?
We previously used VLS Automation earlier and multi-tenancy was also quite simple over there, but the only thing was the SSO integration with the multi-tenancy was not consistent. That's the reason we switched from VLS Automation to the private cloud, vCloud Director.
How was the initial setup?
Initial setup was pretty simple. For deployment, we used three or four people across six regions.
We use around 25 people to maintain the solution across six regions.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for all of the licenses.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
VMware Cloud Director
December 2024
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
System admin
self-service feature has helped migrate new customers from on-premise infrastructure to on-cloud enabled us to build a powerful cloud
Pros and Cons
- "Working with VMware has supported us especially in terms of building a very powerful cloud for our customers."
- "There are some shortcomings. There are bugs with opening support."
What is our primary use case?
Our primary use case is for the cloud project and we have utilized it very well so far.
How has it helped my organization?
Working with a single vendor, especially with optimization, has improved our organization. Working with VMware has supported us especially in terms of building a very powerful cloud for our customers.
It has helped us provision new clients faster because it's built on an automated system. It has helped speed up provisioning around 75%.
What is most valuable?
We have found the whole suite of cloud applications to be the most valuable features. If you start a cloud, either private or hybrid, it will support you and you will get more features. It covers support in terms of computing, networking, and everything.
The self-service feature has helped migrate a new customer from on-premise infrastructure to on-cloud.
What do I think about the stability of the solution?
It's stable enough to run a business on it.
What do I think about the scalability of the solution?
Scalability is very good. You can scale up and out.
How is customer service and technical support?
Their technical support is very solid, we have a good relationship with them. So far, we haven't had any issues with them.
How was the initial setup?
It can be easy to deploy but there is some complexity in terms of the configuration.
What about the implementation team?
We used a consultant to integrate.
Which other solutions did I evaluate?
Working with VMware is different than working with Microsoft SPLA. SPLA is only for service provider level agreement. However, for VMware, you can work in different aspects. With VMware you can build an infrastructure whereas SPLA you can sign and have your licenses for building your infrastructure later on. You can't have the best of both worlds. VMware is better in terms of cost than Microsoft.
What other advice do I have?
I would rate this solution an eight. So far we are satisfied with it, but there are some shortcomings. There are bugs with opening support. So far they have helped us very well.
I would tell someone looking into this or a similar solution that before deploying any cloud, you need to have a good consultant that can help you to build the cloud well, especially from the start and especially with the infrastructure. There are a lot of components that need to be taken into consideration before doing this.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
OSS Manager at a comms service provider with 10,001+ employees
Evolved version and the self-service features are especially valuable
Pros and Cons
- "It has helped us develop a better way of selling services to customers, evolve from the typical housing, and make revenues for the Telefonica company."
- "I would like to see mode accessory recovery and integration with SD-WAN."
What is our primary use case?
We are a service provider and our primary use case for vCloud Director is to build our own product.
How has it helped my organization?
It has helped us develop a better way of selling services to customers, evolve from the typical housing, and make revenues for the Telefonica company.
What is most valuable?
We like that it's multi-tenant, is supported, that it evolves with time and allows us to offer services to our enterprise customers in the B2B segment
The self-service features have been very valuable to our organization. We are a service provider so we push access to our customers so that they can self-serve. With every version, it evolves more. It gets better with time.
It allows us to provision new clients faster because we also automate with CLI which is a valuable feature for us.
What needs improvement?
I would like to see Business recovery and integration with SD-WAN.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability is very good, rock solid.
What do I think about the scalability of the solution?
We have some limitations with scalability because we are service providers. In the past with things like the number of VLANs, external networks, and the number of volumes per customer, we had to be very, very careful to be able to scale properly and with business sense.
How are customer service and technical support?
Their technical support is very good.
Which solution did I use previously and why did I switch?
We've been in the hosting business for fifteen years, so it was a natural evolution for us when it came time to switch. In a way, we are growing together with VMware.
How was the initial setup?
The initial setup was straightforward the first time. It was complex the second time. It became a brownfield because we had several products integrated and we had to connect them every time. The roadmap wasn't easy, but we did it.
What about the implementation team?
We went directly with VMware Professional Services for the integration. We wanted a guaranteed seal and quality from the vendor.
What's my experience with pricing, setup cost, and licensing?
In terms of costs, I would say there is no comparison between this solution and alternatives. If you are in the market for VMware services, that's just what it is. You don't have any other product like this on the market.
Which other solutions did I evaluate?
We didn't look at other alternatives because we know that no other vendors have what VMware has.
What other advice do I have?
If you're looking into this or a similar solution I would tell you to start fresh and start with VMware Professional Services and their architects from the beginning.
I would definitely rate this solution a ten. It has been working flawlessly for the last ten years and we have been very happy with it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Solutions Engineer at NTT Com MS
The compatibility with vSAN and NSX is its greatest feature. However, we previously had compatibility issues migrating VMs from a vCenter to it.
Pros and Cons
- "The compatibility with vSAN and NSX is the greatest feature of vCloud. It also has integration with vROps, which is quite nice."
- "In version 6.7, compatibility to migrate VMs from a vCenter to vCloud Director had a problem. However, this has been solved in the newest version."
What is our primary use case?
We use it in a new data center.
What is most valuable?
The compatibility with vSAN and NSX is the greatest feature of vCloud Director. It also has integration with vROps, which is quite nice.
What needs improvement?
In version 6.7, compatibility to migrate VMs from a vCenter to vCloud Director had a problem. However, this has been solved in the newest version.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is the best part.
Which solution did I use previously and why did I switch?
Our customer wanted to deliver a host and new services. We discussed what would be good solution and thought that vCloud Director would work.
What was our ROI?
It has enabled us to provision new clients faster. We don't have to configure a new host nor configure a new VM. We just have to secure it.
What's my experience with pricing, setup cost, and licensing?
It is better than other solutions out there when it comes to cost.
What other advice do I have?
I would recommend, especially with the new features coming out in versions 8.0 and 9.0.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
OS & Servers Manager at a comms service provider with 1,001-5,000 employees
Good platform for visualization and monitoring but not for redundancy and distribution
Pros and Cons
- "vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems."
- "This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution."
What is our primary use case?
For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system.
What is most valuable?
For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system. With a storage system rather than stand-alone systems you have to pay much more than a distributed system.
What needs improvement?
In the virtualization aspect, we are happy, but if we work on the public cloud, not the private cloud.OpenStack has a lot of features. In OpenShift when you configure it you can provide 100 web service in redundancy mode.
This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution.
For how long have I used the solution?
We have been using VMware for five to six years.
We've been using vCloud for two years. With vCloud, we have to pay more much for the license but OpenStack is almost an entirely free platform.
What do I think about the stability of the solution?
We don't have any issues with stability.
With our license, when we want to expand and connect vCloud with the billing systems you have to pay more.
It's your choice if you want to pay more for a license because the billing system is separate but you have to pay more. For example, if you have the Python team to develop the system, you can use OpenStack and you pay less than wit the vCloud system.
We don't have any issue but when we want to extend the system, we have the problem with the license and so we have to pay more. It's better to use the other solution.
What do I think about the scalability of the solution?
We have three staff members in the network and two people on the storage side. The whole team is around 10 people.
How are customer service and technical support?
Technical support is good but the price and the license are very expensive.
How was the initial setup?
The initial setup is simple. The support for the deployment is very good. We were happy with the deployment, it is very simple and if you get team that is familiar with various solutions you can deploy very quickly.
In the older version, VMware supported NSX, but right now VMware provides NSX-T. NSX-T can connect your network, your VMware, your vCloud network to the SDN, and you can connect to other platforms. The initialization and the configuration in VMware is simple. We didn't have any issues.
What other advice do I have?
I would rate vCloud a seven out of ten.
In the next release, I would like to see better integration with VMware and the older cloud solutions like OpenStack. I think VMware is working on it.
OpenStack works better than VMware in a distribution system.
We have better performance in surface storage, we have better documentation.
vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of R&D Department at GigaCloud
Helped our clients manage their infrastructure and has enabled us to provision our clients faster
Pros and Cons
- "This solution has helped us make money and provision our clients faster."
- "vRealize Orchestrator is an expensive tool."
What is our primary use case?
Our primary use case is for our clients to manage their infrastructure.
How has it helped my organization?
This solution has helped us make money and provision our clients faster.
What is most valuable?
We have found the multi-tenants to be a valuable feature.
I think that the data protection, disaster recovery, and container features are the future. We work with the cloud Availability product. We want our clients to use it but we have had a lot of problems with it so we'll wait for the next version.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
Scalability is stable. I have the ability to scale horizontally.
How are customer service and technical support?
The GSS engineers are good.
Which solution did I use previously and why did I switch?
We analyzed the markets and our clients. We gathered some feedback from our clients and after that, we decided on this solution.
How was the initial setup?
The initial setup was complex.
What about the implementation team?
We integrated in-house.
What's my experience with pricing, setup cost, and licensing?
vRealize Orchestrator is an expensive tool.
Which other solutions did I evaluate?
We looked at VMware and Open Source.
What other advice do I have?
I would rate this solution an eight. It has a lot of features in the roadmap, maybe in a few years, I can give it a ten.
I would advise someone looking into this solution to test your environment and to determine whether or not this solution is suitable for you. This solution was a good decision for our clients and we get good feedback from them.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Cloud Administrator at a tech services company with 201-500 employees
The solution is stable and scalable, but technical support needs to improve its skills
Pros and Cons
- "The product allows us to add or remove features."
- "Technical support needs to improve its skills and respond to queries faster."
What is our primary use case?
I use the solution to redeploy sales and achieve standby sales.
What is most valuable?
Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.
What needs improvement?
Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.
For how long have I used the solution?
I have been using the solution for eight months.
What do I think about the stability of the solution?
The product is stable for now.
What do I think about the scalability of the solution?
The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.
How are customer service and support?
The technical support provides fast response.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was moderately complex.
What about the implementation team?
The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.
What other advice do I have?
Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.
Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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