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it_user669336 - PeerSpot reviewer
Owner at a tech services company
Consultant
With the resource pool payment model, you pay for resources instead of paying for hourly use. As pure IaaS software, it includes no additional services.
Pros and Cons
  • "Remote console (ability to control booting and OS installation process)."
  • "Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure."

What is most valuable?

The most valuable features are:

  • Remote console (ability to control booting and OS installation process).
  • Support for Windows desktop OS's (mostly used as test machines for software development companies).
  • Resource pool payment model (pay for resources instead of paying for hourly use).

How has it helped my organization?

We were able to test Windows desktop OS's (XP, 7, 8, 8.1, 10).

What needs improvement?

This is pure IaaS cloud backend software with absolutely no additional services which are offered by Amazon and Microsoft today. Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure.

To go into more detail:

vCloud Director is the alternative to Amazon EC2 and that's it. However,
Amazon AWS offers approx. 50 other services such as S3, Glacier, RDS,
Lambda, Workspaces, Elastic Beanstalk, RedShift, X-Ray, etc. Compare it to VMware Cloud Platform and you will quickly see how many services VMware doesn't offer today.

Customers require tight integration of different platforms provided by a single vendor in order to increase performance of their environment and drive down TCO. VMware still doesn't have cloud offering that compares to Amazon AWS or Microsoft Azure.


For how long have I used the solution?

I have used VCloud Director for over five years.

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VMware Cloud Director
January 2025
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What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

The resource pool payment model is very limited when it comes to scalability.

How are customer service and support?

I rate technical support 6/10.

Which solution did I use previously and why did I switch?

We used rented servers running VMware ESX/vSphere on SoftLayer and decided to switch to VCloud Director because we got tired of the hardware issues we had with those servers (RAID controller failures, HDD failures).

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

We tried Terremark, which was also based on VMware (don't know if they used VCloud Director).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Maxim-Chepukov - PeerSpot reviewer
DevOps Engineer at IOTANS
Real User
Can be run on self-hosted systems and is stable
Pros and Cons
  • "We can run it on self-hosted systems, and we are happy with the stability of vCloud Director."
  • "We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve."

What is our primary use case?

We use this solution to manage our virtual machines and basic settings.

What is most valuable?

We can run it on self-hosted systems, and we are happy with the stability of vCloud Director.

What needs improvement?

We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve.

For how long have I used the solution?

I've been dealing with this solution for two to three years.

What do I think about the stability of the solution?

I'm pretty happy with the stability of this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are pretty high, but it might depend on the size of the company.

What other advice do I have?

I would rate vCloud Director at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Cloud Director
January 2025
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Director at Silicon Sky Consulting LLC
Real User
Automated virtual resource creation with good options for scaling usage
Pros and Cons
  • "There are various options for scaling and that flexibility is a good option."
  • "The initial installation and setup are very quick."
  • "The stability of the product is better than just 'good.'"
  • "The product could use a billing feature so we can automate billing for clients."

What is our primary use case?

We are VMware Verified Cloud providers. So we run vCloud Director. We run NSX (Network Security Platform). We run the whole suite of VMware products to host our customers' various applications.  

Our primary use case is to enable our customers to use the vCloud Director platform to drive the portal that they create using compute resources from their side. So, it is used for the automation of resources in the VMware on our VMware platform for customers to create Virtual Datacenters.  

What is most valuable?

Our customers host their applications with us like they would host it with AWS or Azure. So, in terms of that, the most valuable part of the product for us is the ease of creating resources for them to run their applications and infrastructure for doing business.  

What needs improvement?

The first thing that I would say if someone asked me for what nice feature I would like to see, it would be a billing feature. To be able to automate our billing for clients would be a nice feature for us and save us a lot of time.  

For how long have I used the solution?

I have been using vCloud Director for eleven years.  

What do I think about the stability of the solution?

The stability of the product is very good. It is better than just 'good.'  

What do I think about the scalability of the solution?

We manage our scalability using multiple pods. We have a certain number of servers and available storage, and when a VMware customer gets to a certain size, we just install a whole new pod. We manage our scalability that way rather than scaling sideways which we do not want to do. If we scale sideways and you have an issue on your platform, then all your customers are affected. We manage the risk for our customers and our uptime by scaling out the pods.  

How are customer service and technical support?

In my position, I do not deal with technical support directly, but I have not heard any bad stories about them. Based on that, I would say the technical support must be pretty good.  

How was the initial setup?

The initial installation and setup are very quick. It takes minutes rather than hours or days.  

What's my experience with pricing, setup cost, and licensing?

I can not tell you exactly how much it costs, but I know our bill is in the millions (rand) every month.  

What other advice do I have?

I think the product has come a long way since its introduction. It is stable now. In the early days, there were some teething problems. At this point, I would definitely recommend it. It has become a mature product now and it works well.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate the vCloud product as a good eight or nine-out-of-ten.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ronaldo-Barbieri - PeerSpot reviewer
Sales Director at Abentro
Reseller
Reliable in usage and beneficial support provided
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."

What is our primary use case?

vCloud Director is used for our customers and my company for the cloud.

For how long have I used the solution?

I have been using vCloud Director for approximately one year.

What do I think about the stability of the solution?

vCloud Director is a stable solution.

What do I think about the scalability of the solution?

We have approximately three people using vCloud Director in my company.

How are customer service and support?

The support provided by the vCloud Director is good.

How was the initial setup?

The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier. 

What other advice do I have?

My advice to others is for them to check the requirements before implementation.

I rate vCloud Director a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior Engineer with 501-1,000 employees
Real User
We use it to replicate VMs for our customers from one data center to another data center
Pros and Cons
  • "We use it to replicate VMs for our customers from one data center to another data center."
  • "If you use it for a lot of customers, it is too heavy for this solution."

What is our primary use case?

We use it for hosting our customers: a single environment with a single GUI. Our customers are known to have compute and Eos infrastructure cells. 

How has it helped my organization?

We use it to replicate VMs for our customers from one data center to another data center.

With vCloud Director, our customers can use the VMs:

  • They can destroy them.
  • They can create new ones.
  • They can change them.

They can do this in simplest and quickest way possible.

What is most valuable?

  • Its simplicity
  • It is powerful.

What do I think about the stability of the solution?

You can use it for a few customers. However, if you use it for a lot of customers, it is too heavy for this solution.

What do I think about the scalability of the solution?

Concurrent users use tends to go slowly.

How are customer service and technical support?

The technical support is super.

Which solution did I use previously and why did I switch?

We decided to automate our actions.

How was the initial setup?

The initial setup was complex because we had more than one solution to implement.

What about the implementation team?

For VMware, we hired an engineer for a couple of days.

What was our ROI?

We are able to provision new clients faster. Every month, we take on more customers.

Which other solutions did I evaluate?

HPE and VMware were on our shortlist.

We have also used Microsoft SPLA.

What other advice do I have?

We use vRealize Orchestrator with vCloud Director for creating work flows. You can automate your work.

Using the self-service capabilities, our customers can quickly use the product with instructions and learn it within an hour.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
System Administrator at Bezeq
Real User
Organizations can use this product for disaster recovery
Pros and Cons
  • "Technical support is great. They help us 24/7."
  • "We are having a bit of a problem with vCloud Availability. We know that vRA has a new product, HCX. We would like to know about it, then migrate to the product."

What is our primary use case?

It's a virtual data center for customers, and it's performing well.

How has it helped my organization?

Organizations can use this product for disaster recovery or for migration to our cloud.

This solution enables us to provision new clients more quickly.

What is most valuable?

We are using it like a virtual data center for customers with all the benefits.

What needs improvement?

We are having a bit of a problem with vCloud Availability. We know that vRA has a new product, HCX. We would like to know about it, then migrate to the product.

We are also looking for upgraded VMware environments to the latest versions.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good. We are working now to increase the size of our environment.

How is customer service and technical support?

Technical support is great. They help us 24/7.

What other advice do I have?

I recommend this solution. It is a very good product.

We would like to start using the container feature and PKS. We are mostly using the vCloud Director, vSAN, and vCloud Availability.

Right now, we are not using their self-service. We implemented our self-services. Developers in our company make a self-service portal. However, we are also looking at the self-service of VMware products.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
Technical Lead Engineer at a transportation company with 10,001+ employees
Vendor
It is dead simple, but it still feels like duct taped solutions in a lot of aspects.

It's definitely beta and I'm not a big fan of some aspects of the implementation, specifically that I might find myself jumping between this and the provided vCloud director a lot. It's not all bad though. Click through if you'd like to read my overview/opinion of the service.

Main Page: To start, I could not get to the management using Chrome or Safari on my Mac. Only when I used Firefox was I finally able to get to the management page.

Once logged in I was provided w/ essentially two obvious options. Make a Virtual Private Cloud OnDemand or view My Subscriptions. Once clicking the "Virtual Private Cloud (VPC) OnDemand" option and choosing a geographic location, I was committed to paying 'a cost', just to make a VPC. Technically, I 'get' it, but to charge for what is essentially an imaginary boundary to start with is well, 'petty'. It wasn't really clear what that 'cost' was, but I'll just assume 'beta'.

Resource Usage Tab (aka billing): IP billing doesn't make sense to me. My VPC has 461.99 IP's reserved or is that a per hour cost? I don't get it.

I'm just going to assume this gets cleaned up and provides more explanation in GA code. This may be a Beta bug, but I wasn't able to see historically what was using storage that I was billed for after I deleted the VM's that were using it.

You'll also notice a dropdown for region. If you select a different region that you didn't select upon your original VPC deployment, you're prompted as to whether you want to create one.

                                Uhh, yes? How much is this going to cost me?

Doing so, you'll need to wait while it's created. It took about a good 30 minutes for me, but again 'beta'. Hoping GA spins things up much faster.

Virtual Machines Tab:

On this tab is where I can create virtual machines and view a list of my created virtual machines. Standard fare, and from here I can manage from within vCloud Director. It'll open another interface for me to do more things. Why? I don't really know. It would be nice to see an addition column where I can simply click to open the VM's console from this view. Even if it is one by one or even a simple screenshot of the current screen.

Creating a virtual machine is relatively easy, VMware provides a pretty standard catalog of virtual machines. It's also possible to build your own catalog, but that'll forward you to vCloud Director to do so. Not sure if I like that. I understand the 'modular' approach, but not a fan of it from a user usability perspective.

On this tab is where I can create virtual machines and view a list of my created virtual machines. Standard fare, and from here I can manage from within vCloud Director. It'll open another interface for me to do more things. Why? I don't really know. It would be nice to see an addition column where I can simply click to open the VM's console from this view. Even if it is one by one or even a simple screenshot of the current screen.

Creating a virtual machine is relatively easy, VMware provides a pretty standard catalog of virtual machines. It's also possible to build your own catalog, but that'll forward you to vCloud Director to do so. Not sure if I like that. I understand the 'modular' approach, but not a fan of it from a user usability perspective.

I assume there is a cost difference, again would be nice to see what that is as I'm building it. Would also like to see something to the effect of 'expected performance numbers' and show whether hot-add is enabled or not. Easier to sell the idea of smaller vm's to start w/ option to grow on the fly as needed.

Once done, you're simply presented w/ a spinning circle indicating that vCloud Air is deploying your VM.

Gateway Tab:
Nothing much you can do from this tab beyond seeing your created gateways.

To add additional gateways, you need to jump into the vCloud Director interface.

The good thing about the interface when you do need to jump into vCloud Director is that it is contextually aware. In other words, it will open vCloud Director to the page w/ the related settings.

Final Impressions:

I'm rather mixed. It is dead simple, but it still feels like duct taped solutions in a lot of aspects. I didn't even get into the API, which is REST-ful, simply due to time and the documentation site was giving me lots of java errors.

I didn't get the impression that when I create VPC's in multiple geo-graphical datacenters that I could get a universal view of all my VPC's. This would be especially important if I'm creating global service catalogs. As it is right now, I get the feeling that I would have to duplicate effort in two different geo locations. I can't even imagine more than that.

To be fair though, I think these are the same kind of problems I have w/ AWS. I also was not able to test the hybrid cloud connector in vCenter. There is also the matter of SSO, I didn't really see if there was a way to connect my onsite directory services to reduce login complexity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Martin Helms - PeerSpot reviewer
CEO & Owner at Rackhosting
Real User
Top 10
A highly stable solution that provides the ability to host customers on their own cloud
Pros and Cons
  • "The most valuable feature of vCloud Director is its ability to host customers on their own cloud."
  • "vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director."

What is our primary use case?

I own a hosting company and use vCloud Director for my customers.

What is most valuable?

The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

What needs improvement?

vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

For how long have I used the solution?

I have been using vCloud Director for around 12 years.

What do I think about the stability of the solution?

I rate vCloud Director ten out of ten for stability.

What do I think about the scalability of the solution?

vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

How was the initial setup?

Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

What was our ROI?

We have seen a return on investment with vCloud Director.

What's my experience with pricing, setup cost, and licensing?

We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

What other advice do I have?

Users need to be educated to use vCloud Director.

Overall, I rate vCloud Director an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.