We use this solution to manage our virtual machines and basic settings.
DevOps Engineer at IOTANS
Can be run on self-hosted systems and is stable
Pros and Cons
- "We can run it on self-hosted systems, and we are happy with the stability of vCloud Director."
- "We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve."
What is our primary use case?
What is most valuable?
We can run it on self-hosted systems, and we are happy with the stability of vCloud Director.
What needs improvement?
We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve.
For how long have I used the solution?
I've been dealing with this solution for two to three years.
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October 2024
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What do I think about the stability of the solution?
I'm pretty happy with the stability of this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are pretty high, but it might depend on the size of the company.
What other advice do I have?
I would rate vCloud Director at nine on a scale from one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Silicon Sky Consulting LLC
Automated virtual resource creation with good options for scaling usage
Pros and Cons
- "There are various options for scaling and that flexibility is a good option."
- "The initial installation and setup are very quick."
- "The stability of the product is better than just 'good.'"
- "The product could use a billing feature so we can automate billing for clients."
What is our primary use case?
We are VMware Verified Cloud providers. So we run vCloud Director. We run NSX (Network Security Platform). We run the whole suite of VMware products to host our customers' various applications.
Our primary use case is to enable our customers to use the vCloud Director platform to drive the portal that they create using compute resources from their side. So, it is used for the automation of resources in the VMware on our VMware platform for customers to create Virtual Datacenters.
What is most valuable?
Our customers host their applications with us like they would host it with AWS or Azure. So, in terms of that, the most valuable part of the product for us is the ease of creating resources for them to run their applications and infrastructure for doing business.
What needs improvement?
The first thing that I would say if someone asked me for what nice feature I would like to see, it would be a billing feature. To be able to automate our billing for clients would be a nice feature for us and save us a lot of time.
For how long have I used the solution?
I have been using vCloud Director for eleven years.
What do I think about the stability of the solution?
The stability of the product is very good. It is better than just 'good.'
What do I think about the scalability of the solution?
We manage our scalability using multiple pods. We have a certain number of servers and available storage, and when a VMware customer gets to a certain size, we just install a whole new pod. We manage our scalability that way rather than scaling sideways which we do not want to do. If we scale sideways and you have an issue on your platform, then all your customers are affected. We manage the risk for our customers and our uptime by scaling out the pods.
How are customer service and technical support?
In my position, I do not deal with technical support directly, but I have not heard any bad stories about them. Based on that, I would say the technical support must be pretty good.
How was the initial setup?
The initial installation and setup are very quick. It takes minutes rather than hours or days.
What's my experience with pricing, setup cost, and licensing?
I can not tell you exactly how much it costs, but I know our bill is in the millions (rand) every month.
What other advice do I have?
I think the product has come a long way since its introduction. It is stable now. In the early days, there were some teething problems. At this point, I would definitely recommend it. It has become a mature product now and it works well.
On a scale from one to ten (where one is the worst and ten is the best), I would rate the vCloud product as a good eight or nine-out-of-ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
VMware Cloud Director
October 2024
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Senior Engineer with 501-1,000 employees
We use it to replicate VMs for our customers from one data center to another data center
Pros and Cons
- "We use it to replicate VMs for our customers from one data center to another data center."
- "If you use it for a lot of customers, it is too heavy for this solution."
What is our primary use case?
We use it for hosting our customers: a single environment with a single GUI. Our customers are known to have compute and Eos infrastructure cells.
How has it helped my organization?
We use it to replicate VMs for our customers from one data center to another data center.
With vCloud Director, our customers can use the VMs:
- They can destroy them.
- They can create new ones.
- They can change them.
They can do this in simplest and quickest way possible.
What is most valuable?
- Its simplicity
- It is powerful.
What do I think about the stability of the solution?
You can use it for a few customers. However, if you use it for a lot of customers, it is too heavy for this solution.
What do I think about the scalability of the solution?
Concurrent users use tends to go slowly.
How are customer service and technical support?
The technical support is super.
Which solution did I use previously and why did I switch?
We decided to automate our actions.
How was the initial setup?
The initial setup was complex because we had more than one solution to implement.
What about the implementation team?
For VMware, we hired an engineer for a couple of days.
What was our ROI?
We are able to provision new clients faster. Every month, we take on more customers.
Which other solutions did I evaluate?
HPE and VMware were on our shortlist.
We have also used Microsoft SPLA.
What other advice do I have?
We use vRealize Orchestrator with vCloud Director for creating work flows. You can automate your work.
Using the self-service capabilities, our customers can quickly use the product with instructions and learn it within an hour.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Cloud Administrator at a tech services company with 201-500 employees
The solution is stable and scalable, but technical support needs to improve its skills
Pros and Cons
- "The product allows us to add or remove features."
- "Technical support needs to improve its skills and respond to queries faster."
What is our primary use case?
I use the solution to redeploy sales and achieve standby sales.
What is most valuable?
Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.
What needs improvement?
Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.
For how long have I used the solution?
I have been using the solution for eight months.
What do I think about the stability of the solution?
The product is stable for now.
What do I think about the scalability of the solution?
The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.
How are customer service and support?
The technical support provides fast response.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was moderately complex.
What about the implementation team?
The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.
What other advice do I have?
Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.
Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of R&D Department at GigaCloud
Helped our clients manage their infrastructure and has enabled us to provision our clients faster
Pros and Cons
- "This solution has helped us make money and provision our clients faster."
- "vRealize Orchestrator is an expensive tool."
What is our primary use case?
Our primary use case is for our clients to manage their infrastructure.
How has it helped my organization?
This solution has helped us make money and provision our clients faster.
What is most valuable?
We have found the multi-tenants to be a valuable feature.
I think that the data protection, disaster recovery, and container features are the future. We work with the cloud Availability product. We want our clients to use it but we have had a lot of problems with it so we'll wait for the next version.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
Scalability is stable. I have the ability to scale horizontally.
How are customer service and technical support?
The GSS engineers are good.
Which solution did I use previously and why did I switch?
We analyzed the markets and our clients. We gathered some feedback from our clients and after that, we decided on this solution.
How was the initial setup?
The initial setup was complex.
What about the implementation team?
We integrated in-house.
What's my experience with pricing, setup cost, and licensing?
vRealize Orchestrator is an expensive tool.
Which other solutions did I evaluate?
We looked at VMware and Open Source.
What other advice do I have?
I would rate this solution an eight. It has a lot of features in the roadmap, maybe in a few years, I can give it a ten.
I would advise someone looking into this solution to test your environment and to determine whether or not this solution is suitable for you. This solution was a good decision for our clients and we get good feedback from them.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Architect Product Engineering at SunGard Availability Services
Allows us to host customers and provide multi-tenancy so that we can have shared infrastructures used by multiple customers
Pros and Cons
- "The most valuable features are the multi-tenancy and multi-site configuration."
- "The integration between components could be improved."
What is our primary use case?
This solution is used for hosting customers and providing multi-tenancy so that we can have shared infrastructures used by multiple customers.
We have our own organization. We have a private cloud that we host, and we onboard customers on that private cloud.
It's a cloud-based solution.
There are currently more than 40 customers that are hosted on the private cloud across the US, UK, and Canada.
What is most valuable?
The most valuable features are the multi-tenancy and multi-site configuration. It's very efficient. The virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified. That is the reason we chose this product for hosting the private cloud.
What needs improvement?
The integration between components could be improved. The cloud solution does not comprise a single product. If you look at Azure or AWS, they have tightly integrated all the components in the backend, and they just provide a UI. With VMware, we just have to integrate all products of VMware together and then provide a UI to the customer.
If some component of the UI isn't working, in the backend we have to find out, is this vCloud availability the problem? Or is RabbitMQ the problem? This kind of integration is supposed to be done by the service provider, but the integration should be pretty tight between all the components, which form a private cloud.
For how long have I used the solution?
I have been using this solution for almost 12 years.
What do I think about the stability of the solution?
The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud. The interoperability needs to be improved between the different components of the private cloud.
What do I think about the scalability of the solution?
Scalability-wise, it's a pretty good product. We can scale to multiple regions, and we can also increase the number of sales as required. If the customers in a specific region are too many and there is a lot of access, we just need to add more vCloud Director sales for customers.
How are customer service and support?
Technical support needs to improve because the private cloud is comprised of multiple solutions. A customer has to log to identify which product is having problems, and then log a call with a vendor. The support from the vendor is not very good. For some of the cases, we have to chase them for almost a month to get a resolution.
Which solution did I use previously and why did I switch?
We previously used VLS Automation earlier and multi-tenancy was also quite simple over there, but the only thing was the SSO integration with the multi-tenancy was not consistent. That's the reason we switched from VLS Automation to the private cloud, vCloud Director.
How was the initial setup?
Initial setup was pretty simple. For deployment, we used three or four people across six regions.
We use around 25 people to maintain the solution across six regions.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for all of the licenses.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Divisional Engineer at National Telecom Corporatio
Can be used for infrastructure provisioning without using a platform service
Pros and Cons
- "We use the infrastructure as a service cloud, that is, we use the features as infrastructure for this. We are not using any platform services."
- "There are new updates every quarter, so we need to purchase new support deployment services and some new products."
What is our primary use case?
We use it for infrastructure provisioning such as providing machines and monitoring with logging and so forth.
What is most valuable?
We use the infrastructure as a service cloud, that is, we use the features as infrastructure for this. We are not using any platform services.
The licenses themselves are not costly.
What needs improvement?
We are a service provider, and every day, new customers come to us needing advanced features like platform features. For example, some of them need a managed hosting setup like Beanstalk, or some of them need microservices, like container or Kubernetes, or serverless types of things. So we are in discussions with the concerned teams at VMware in order to incorporate the platform services for next year.
There are new updates every quarter, so we need to purchase new support deployment services and some new products. We are not happy with the frequent upgrades. Because we are a government department, we find it quite difficult to accommodate the frequent changes. What we would like is for the changes to be less frequent, at least twice a year or once a year, so that we can accommodate that in our budget plans. We make budgets annually, not quarterly. I think they need to have a better roadmap for future offerings and future technologies.
For how long have I used the solution?
I've been using vCloud Director for two years.
What do I think about the stability of the solution?
Every quarter or after every quarter, they release new versions and new upgrades. If we don't do the new upgrades, it causes stability issues.
How was the initial setup?
We currently rely on VMware for deployment, and they portray it as a complex process that needs a lot of judges.
What's my experience with pricing, setup cost, and licensing?
It's a costly product. The licenses may not be costly, but with every new development in their product, we need to purchase deployment services, and the deployment services are quite costly.
What other advice do I have?
The public cloud and the hosted cloud solutions are going in parallel, and some countries have the requirement to host the data locally. Most of the organizations who don't have these compliance requirements go for the public cloud, but I would say that hiring and retaining skilled resources matters a lot. Because if you have skilled, experienced resources, then things will be easy for you, but if you can't retain the skilled resources and things are quite complex, then you will need to accept all of the company's conditions.
Overall, we are happy with the product, so I would rate it at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
OS & Servers Manager at a comms service provider with 1,001-5,000 employees
Good platform for visualization and monitoring but not for redundancy and distribution
Pros and Cons
- "vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems."
- "This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution."
What is our primary use case?
For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system.
What is most valuable?
For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system. With a storage system rather than stand-alone systems you have to pay much more than a distributed system.
What needs improvement?
In the virtualization aspect, we are happy, but if we work on the public cloud, not the private cloud.OpenStack has a lot of features. In OpenShift when you configure it you can provide 100 web service in redundancy mode.
This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution.
For how long have I used the solution?
We have been using VMware for five to six years.
We've been using vCloud for two years. With vCloud, we have to pay more much for the license but OpenStack is almost an entirely free platform.
What do I think about the stability of the solution?
We don't have any issues with stability.
With our license, when we want to expand and connect vCloud with the billing systems you have to pay more.
It's your choice if you want to pay more for a license because the billing system is separate but you have to pay more. For example, if you have the Python team to develop the system, you can use OpenStack and you pay less than wit the vCloud system.
We don't have any issue but when we want to extend the system, we have the problem with the license and so we have to pay more. It's better to use the other solution.
What do I think about the scalability of the solution?
We have three staff members in the network and two people on the storage side. The whole team is around 10 people.
How are customer service and technical support?
Technical support is good but the price and the license are very expensive.
How was the initial setup?
The initial setup is simple. The support for the deployment is very good. We were happy with the deployment, it is very simple and if you get team that is familiar with various solutions you can deploy very quickly.
In the older version, VMware supported NSX, but right now VMware provides NSX-T. NSX-T can connect your network, your VMware, your vCloud network to the SDN, and you can connect to other platforms. The initialization and the configuration in VMware is simple. We didn't have any issues.
What other advice do I have?
I would rate vCloud a seven out of ten.
In the next release, I would like to see better integration with VMware and the older cloud solutions like OpenStack. I think VMware is working on it.
OpenStack works better than VMware in a distribution system.
We have better performance in surface storage, we have better documentation.
vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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