There are actually a lot of valuable features. Terracotta is a very good component that enables us to arrange data caching and look at the solid state. Also, the API gateway is a very good component that can handle relevant caching and integrations and also load permitting. There is a message term for this. There are many components that we are currently using and all of them are very important. Also, we will use the DPM for workflow management and digital user transformation in the future.
Senior Architect Manager at AXA COOPERATIVE INSURANCE
Handles relevant data caching and integrations
Pros and Cons
- "We can arrange data caching and look at the solid state. Also, the API gateway is a very good component that can handle relevant cachings and integrations, as well as and also load permitting."
- "We need more dashboards and reporting engines that can provide detailed information for management. In short, we need better analytics."
What is most valuable?
What needs improvement?
I think they need to improve the API gateway to be able to replace F5 for example. Also, handling the certificates and their implications with other applications needs some improvement.
We need more dashboards and reporting engines that can provide detailed information for management. In short, we need better analytics.
For how long have I used the solution?
We've been using this solution for one year.
What do I think about the stability of the solution?
It is stable, but it depends on the development team, not the platform itself. The platform itself is stable and has been used before by a lot of big companies and entities, but the old integration services are not related or tightly coupled with the platform itself. If you don't have good developers that can implement a good architecture or a good design, you will have issues.
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What do I think about the scalability of the solution?
It is easy to scale. We can really scale it up. We have had no issues with this.
Right now, we have an establishment of one organizer per platform but our plan is to use it as the only, single point of integration. The entire enterprise, all applications through all departments, and all IT will use the platform.
We are planning to increase the usage of the platform continuously over the next five years.
How are customer service and support?
Currently, we have an incident open with them, but I think we need to give them more clarifications about it. There may be an issue with the product itself or perhaps it is from the implementation side. We couldn't reach a conclusion yet. We are supported 24 hours a day, it's full support.
Overall we are satisfied with the support because the main advantage is actually that you find someone to help you in time. Anything after is solvable; you will reach a solution. The ability to find someone dedicated is the main advantage.
Which solution did I use previously and why did I switch?
I have an establishment of the IT department and the solution team but we were migrating from an old architecture and old application integration. It wasn't a platform, but rather a mix of solutions including webMethods but an older version. Now we have migrated from this older version to our new version. But we are migrating among a different integration solution.
How was the initial setup?
Some parts were straightforward, but installing the platform was a little complex, especially since we use Linux instead of Windows. Opening ports, network restrictions, managing the network, and managing the users and components were all a little bit complex.
What about the implementation team?
We did it on our own here, in our company. We have installed it over about four environments: development, SIT, production, and pre-production. All of this has taken about one month to finish.
What's my experience with pricing, setup cost, and licensing?
It is expensive, but we reached a good agreement with the company. It is still a little bit expensive, but we got a better deal than the previous one.
What other advice do I have?
My advice is to put more focus on implementation rather than on the platform itself. This is more important than the platform because finding someone that knows how to fit the components is more important than having very good components that no one knows how to use.
I would rate this as eight out of ten, because of the scope we have already implemented. We didn't face many complex issues or troubles.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Developer - webMethods, Oracle SOA Suite at American Electric Power
Easier admin and simple to learn for Java users
What is our primary use case?
- Traditional ESB solutions using multiple adapters
- API development and management.
How has it helped my organization?
- The time to market is relatively less.
- It's simple to learn for Java users.
- Its administration is easier.
- Extensive toolset: out-of-the-box libraries support.
- DevOps could be better.
What is most valuable?
- API development
- Traditional ESB development
- B2B development.
What needs improvement?
- DevOps support
- Java services debugging.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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October 2024
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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Integration Engineer at a consultancy with 51-200 employees
Integration Server and Universal messaging create an efficient development phase, enhance agility
Pros and Cons
- "It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine)."
- "t doesn't represent OOP very well, just a method and proprietary interface called IData."
What is our primary use case?
I've been developing with SAG webMethods in Telco industries for integrating provisioning (CRM) end-to-end Billing, BSS and OSS, Banks/Insurance/Finance integrating bancassurance, provisioning, Switching&Allocation and Government Instance (Oil and gas) integrating B2B oil company to government reporting.
How has it helped my organization?
Time effective by cutting down development time and resource efficient to developer burden, enhance agility and integration between end-to-end applications, platform
What is most valuable?
The Integration Server
It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine).
Universal Messaging
Universal Messaging is a Message Orientated Middleware product that covers JMS, MQTT, AMQP.
Universal Messaging design supports both broker-based and umTransport communication, and thus comprises client and server components. The server component has specific design features to support each of these classifications of client, as well as Scheduling and Triggers, Plugins, Federation, Clustering, and Low Latency IO.
What needs improvement?
The Java Service section, which is probably needs more different manners for a new developer. It doesn't represent OOP very well, just a method and proprietary interface for input parameter called IData, which consists of Maps (key, value). You can still be creating classes under the shared section of the methods. But also the documentation of webMethods Java API it doesn't cover much clarity for the usage
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Regarding the Stateful session inbound to ESB (Integration Server). It seems that the Stateful session sometimes doesn't die out when the transaction is finished, but waits until the timeout expires (although quite often it doesn't even died even after timeout expires, which eventually would flooding the server).
What do I think about the scalability of the solution?
You have to buy another license for clustering named Terracotta which also had several different license, basically it was acting as a multicast and a cache, so if one of your node is processing something it would write into Terracotta, and then the other node would recognize some process going on so it wouldn't try to do the same processes which would be make double transaction for instance. It also can be use for data cache so you could have better performance fetching frequently data called rather than query it somewhere else e.g Database or REST Resources
How are customer service and technical support?
Around 6 on a scale of 1 to 10. They don't help much enough actually, if there's any bug we have to wait for another patching rather than get emergency help
Which solution did I use previously and why did I switch?
No, they won the PoC in the beginning. And mentioned as Leader in Gartner
How was the initial setup?
Quite complex in setting up the BPM environment, the UDDI service (Centrasite), and also the API Management. But nonetheless there's documentation for each product
What about the implementation team?
I've been in vendor/consultant so I have enough experience to do it my own in-house.
What was our ROI?
I never done the accounting, I'm an engineer ?
What's my experience with pricing, setup cost, and licensing?
I suppose webMethods aim for large-scale enterprises which is why the price is high, but with high output and better outcomes.
Some of the licensing is "component-ized," which is confusing to new users/customers.
Yet you can also choose between perpetual or periodically terms, in case you do not want to be bothered to buy another version once the newer version released you should consider periodic license.
Which other solutions did I evaluate?
Yes, TIBCO (was good enough IMHO) and Oracle Fusion Middleware (it's quite complicated IMHO).
What other advice do I have?
I have to say that all SoftwareAG products are tightly proprietary, which means you can't just download and install for study purposes or to play around with them. You have to call their partner/product representative just to download the trial, which is quite different from their competitors. That makes the product unfamiliar to mid-low enterprises.
Also, their products are "componentized" in terms of licensing and tightly coupled, which means that some components may be licensed while some are a prerequisite to other components. So it could be that you have to buy two to get one and a half (pretty amazing isn't). But overall it is a great product.
Another thing is that made me bit upset was that the certification/training in South East Asia (which is my region) is not "individual friendly," meaning that if you want to get developer certified, you have to join to one of their partner companies or bulk order.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Software Developer | Systems Integration Specialist | Project Manager | EDI Technical Lead at a energy/utilities company with 5,001-10,000 employees
Provides a reusable code that we can replicate for any new interfaces
Pros and Cons
- "We have a reusable code that we can replicate for any new interfaces."
- "We got the product via a reseller, and the support from the reseller has been less than desirable."
What is our primary use case?
We're using it for managing secure file transfers for the company.
How has it helped my organization?
We have a reusable code that we can replicate for any new interfaces.
What is most valuable?
Ease of use.
What needs improvement?
The newest version, which we are not on, has all the features that we are looking for, meaning managed files transfer adapter.
What do I think about the stability of the solution?
It is stable. They are rather aggressive in their patches and upgrades.
What do I think about the scalability of the solution?
It seems to be doing very well.
How are customer service and technical support?
We got the product via a reseller, and the support from the reseller has been less than desirable.
Which solution did I use previously and why did I switch?
We did not use another solution previously.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We enlisted help from the reseller with the initial setup.
Which other solutions did I evaluate?
I have only heard of Software AG, Talend, and MuleSoft.
What other advice do I have?
Look at the stability of the company, and also take a close look at the pricing. Lower pricing doesn't necessarily mean it's a better product.
Most important criteria when selecting a vendor:
- Price
- Features
- Support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Associate at a tech services company with 10,001+ employees
MFT component handles files efficiently and can be automated using scheduling
Pros and Cons
- "The MFT component of webMethods, for example, is easy to set up and convenient to use. It handles files very efficiently and it is easy to automate tasks with complex schedules. Monitoring is centralized to MWS which can be used to monitor other products as well (Trading Networks, BPM, MFT, etc.)"
- "Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion."
What is our primary use case?
webMethods, in my current client's environment, is used to provide solutions based on SOA (web services) and BPM (Business Process Management).
How has it helped my organization?
The MFT component of webMethods, for example, is easy to set up and convenient to use. It handles files very efficiently and it is easy to automate tasks with complex schedules. Monitoring is centralized to MWS which can be used to monitor other products as well (Trading Networks, BPM, MFT, etc.)
What is most valuable?
- SOA
- BPM
- Trading Networks (B2B)
- Active transfer (MFT)
What needs improvement?
Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Integration Architect at Hyphen Technology
A highly stable and easy-to-deploy solution that allows segregation of deployment
Pros and Cons
- "Segregation of deployment for the environments is the most valuable feature of the solution."
- "The product must add more compatible connectors."
What is most valuable?
Segregation of deployment for the environments is the most valuable feature of the solution.
What needs improvement?
The product must improve the performance of Designer. The product must add more compatible connectors. The solution should provide more customization options.
For how long have I used the solution?
I have been using the solution for about ten years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability a nine out of ten. Seven users are using the solution in our organization.
How are customer service and support?
The technical support team is not so good.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not difficult for me. I rate the ease of setup a seven or eight out of ten.
What about the implementation team?
The deployment process took around two weeks. We need a team of seven people to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a nine out of ten. The product is expensive.
What other advice do I have?
I am using the latest version of the solution. My advice to product users depends on their organization's scale. If an organization is a medium to large enterprise, I would recommend the solution to them. If the organization is small, it should consider other solutions in the market. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Architect Manager at AXA COOPERATIVE INSURANCE
Good API gateway and integration, flexible, and feature-rich
Pros and Cons
- "It's very flexible and a good platform to use."
- "There should be better logging, or a better dashboard, to allow you to see see the logs of the services."
What is most valuable?
The API Gateway is very good.
The Integration Server is very good.
Terracotta is very useful.
There are many components that I have used.
It's very flexible and a good platform to use.
What needs improvement?
There should be better logging, or a better dashboard, to allow you to see see the logs of the services.
Also, storing the message bodies in the database and allow you to search them would be a nice feature to have.
These features should be enhanced to facilitate the work for the developer.
For how long have I used the solution?
I have been working with webMethods Integration Server for four years.
What do I think about the scalability of the solution?
webMethods Integration Server is a scalable product.
It is being used only by the developers, it's not for public users.
We have three developers in our organization who are using it.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
Previously, in another company, I worked with webMethods Broker.
What's my experience with pricing, setup cost, and licensing?
The price is a little bit high, especially regarding their support.
The support fees are very high and we don't need such huge support.
What other advice do I have?
I think anybody who is implementing this product should learn about the balancing and the API portal that is going to be used. You should have a good developer that is able to use the platform and understands most of the capabilities that it provides.
Overall, it's a really good product.
I would rate webMethods Integration Server a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
System Engineer at a tech services company with 10,001+ employees
Eases building of interfaces for developers and integrating with numerous applications
Pros and Cons
- "Application integration, business process integration, and B2B partner integration are valuable. But among these, I feel B2B partner integration is the most valuable. This module integrates two business partners and exchanges data through electronic data interchange messages in the form of specific standards, without any manual process needed."
- "I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well."
- "When migration happens from the one release to an upgraded release from Software AG, many of the existing services are deprecated and developers have to put in effort testing and redeveloping some of the services. It would be better that upgrade releases took care to support the lower-level versions of webMethods."
What is our primary use case?
The primary use of the webMethods platform is to communicate with multiple applications and integrate them. webMethods provides business process integration, B2B partner integration, and also uses Web services to connect software applications. My client acquired another company and we are integrating the partners of the acquired company with their clients, using various data communication standards like EDI, EDIFACT, and Rosettanet messages.
In my previous project we used it to bridge communications between a front-end application and the back-end, connecting them with Web services through SOAP requests and SOAP responses, using JMS queues and broker.
How has it helped my organization?
When my organization wanted to migrate the front-end applications from a Genesys framework to .NET for various security reasons, webMethods was used for ESB integration. At the time of migration, there was no work being done on the ESB side, which reduced developers' efforts and all the services were re-used as we used Web services to connect the front-end with mainframes.
When my business client acquired another business and we were integrating the services, as B2B uses standard communication messages, i.e. EDI, the work made the developers' task simpler, in handling all the interfaces.
What is most valuable?
All of the following three features provided by webMethods are valuable:
- Application integration
- Business process integration
- B2B partner integration
But among these, I feel B2B partner integration is the most valuable. This module integrates two business partners and exchanges data through electronic data interchange messages in the form of specific standards, without any manual process needed.
What needs improvement?
When migration happens from the one release to an upgraded release from Software AG, many of the existing services are deprecated and developers have to put in effort testing and redeveloping some of the services. It would be better that upgrade releases took care to support the lower-level versions of webMethods.
For how long have I used the solution?
One to three years.
What other advice do I have?
On a scale of one to 10, I would rate this product an eight. I feel comfortable using this product with its ease of building interfaces for developers. This is a better integration tool for integrating with various applications like Oracle, Salesforce, mainframes, etc. It works fine in the integration of legacy software as well.
I have been using this solution for two years and four months and I haven't had any difficulty using it for building the interfaces and connecting various business processes, once I had acquired basic knowledge of the solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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