I like the solution's policies, transformation, mediation, and routing features.
Senior Integration Architect at Hyphen Technology
A scalable and stable solution that provides excellent transformation, mediation, and routing features
Pros and Cons
- "I like the solution's policies, transformation, mediation, and routing features."
- "Understanding the overall architecture is difficult."
What is most valuable?
What needs improvement?
The product should provide more customization options. Application of policy management is not easy. We have to do a lot of customization and configuration. Documentation is also a problem. Understanding the overall architecture is difficult.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
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What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Ten people in my organization are using the solution.
How was the initial setup?
I rate the ease of setup a seven out of ten. The installation is pretty much easy, but there are some obstacles. The interoperability of the components is not that easy.
What about the implementation team?
The time taken for deployment depends on the knowledge of the people deploying the solution. Three to four people from our organization took about a month to set up the entire stack. It had a lot of components. It had an API portal, Command Central, CentraSite, Trading Networks, and Active Transfer.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a ten out of ten. The product is very expensive.
What other advice do I have?
I am using the latest version of the solution. The improvements depend on the vendors. MuleSoft has got different areas of improvement. Software AG has different areas of improvement. We are planning to move the product to the cloud. My advice for the product users depends on their business model, the scale of their business, how much volume they have, and what kind of transaction management they need. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Project Manager at Novabase
An easy-to-adapt solution with good stability
Pros and Cons
- "The solution is scalable."
- "The solution's release management feature could be better."
What is most valuable?
The solution's most valuable features are web services, XML transformations, and adapters.
What needs improvement?
The solution's release management and JSON services need improvement.
For how long have I used the solution?
We have been using the solution for 20 years.
What do I think about the stability of the solution?
The solution is stable. I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We have enterprise customers using the solution. I rate its scalability a nine out of ten.
How are customer service and support?
The solution's technical support needs improvement. It could be more accessible in terms of communication.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is easy to set up. I rate the process a seven out of ten. It takes two months to complete.
What other advice do I have?
I recommend the solution to others and rate it an eight out of ten. It works fast and is easy to adapt.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: msp
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webMethods.io
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Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,989 professionals have used our research since 2012.
Reliable with a straightforward implementation and responsive support
Pros and Cons
- "It is a very stable product."
- "It is quite expensive."
What is our primary use case?
We primarily use it as an integration server. We have integration use cases, including B2B, et cetera.
What is most valuable?
It is reliable and works very well.
The integration with platforms is great.
It's straightforward to set up.
Technical support has been responsive when we need assistance.
It is a very stable product.
The solution can scale as required.
What needs improvement?
We're fine with the product offering.
It is quite expensive.
For how long have I used the solution?
I've used the solution for more than a decade.
What do I think about the stability of the solution?
The solution is very stable. I'd rate the stability ten out of ten. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is highly scalable, to my knowledge. The organization has used it for almost two decades without issue. I'd rate the scalability nine out of ten.
We have about 100 users on the solution.
We do not have plans to increase the number of users, to my knowledge.
How are customer service and support?
We've used technical support, and they have been fine. They are very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had used other products previously. I use this solution since it has a lot of use cases, and the organization chooses to use the product.
How was the initial setup?
It's easy to deploy. It has its own deployment tool, which makes it very fast. We can use it both on the cloud and on-premises.
We have a 13 to 17-member team of developers that can handle the deployment.
What about the implementation team?
We handle the initial setup in-house according to the government model. Our IT team handles the process.
What was our ROI?
I can't comment on the exact ROI; however, it is a very useful product.
What's my experience with pricing, setup cost, and licensing?
The solution has a yearly licensing fee. It is very costly.
I'm not sure if there are any extra costs involved in using the solution.
What other advice do I have?
I'd recommend the solution to others, depending on the use case. There are many factors that would be highly dependent on its success.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Applications & Integration Consultant at Ulwembu Business Services
Handles heavy transactional traffic and is easy to install
Pros and Cons
- "Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server."
- "On the monitoring side of things, the UI for monitoring could be improved. It's a bit cumbersome to work with."
What is our primary use case?
We had quite a heavy use case in terms of transactional traffic, and webMethods was quite fantastic in processing all of those workloads.
What is most valuable?
Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server.
What needs improvement?
On the monitoring side of things, the UI for monitoring could be improved. It's a bit cumbersome to work with.
For how long have I used the solution?
I've been using webMethods Integration Server for about five years.
The current version is in our private cloud, and we implemented the same solution on-premises and in the cloud. So, we have implemented a hybrid solution.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented it through an in-house team, and it took about four weeks.
What's my experience with pricing, setup cost, and licensing?
There are no hidden costs in addition to the standard licensing fees for webMethods.
For corporate organizations, it's a very cheap or fairly priced product, but for growing or small businesses, it's quite expensive. These businesses would probably need to consider an enterprise services bus at some point. Thus, from a pricing point, it closes out non-cooperate businesses.
A slightly watered down version would be nice so that small, growing businesses could afford it.
Which other solutions did I evaluate?
We tried to use Oracle, and it just didn't do it for us. We explored MuleSoft, but it was a little bit expensive because of their pricing model, which is per transaction. So, it was also not a viable option for us.
What other advice do I have?
You just need to find the right skills. In our country, we don't have people with qualified webMethods skills, so that's a problem for us in terms of resources. Depending on where you are from and if you don't deal with resource scarcity, webMethods could be a good option for you.
On a scale from one to ten, I would rate webMethods at eight.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Reliable, scales well, simple installation, and has helpful technical support
Pros and Cons
- "I like the stability of the webMethods Integration Server."
- "I would like to see the price improve."
What is our primary use case?
By linking apps and services, the webMethods Integration Server allows you to automate processes.
What is most valuable?
I like the stability of the webMethods Integration Server.
What needs improvement?
I would like to see the price improve.
For how long have I used the solution?
I have been working with webMethods Integration Server for eight years.
We are currently using version 10. x.
What do I think about the stability of the solution?
webMethods Integration Server is quite stable, especially given the amount of load it has been handling.
What do I think about the scalability of the solution?
webMethods Integration Server is a scalable solution.
How are customer service and support?
In general, I contact technical support if we are experiencing any problems. They are extremely helpful.
Which solution did I use previously and why did I switch?
Previously, I had not used another solution.
How was the initial setup?
The installation is straightforward. It's easy.
It can take thirty minutes to deploy depending on the number of components.
It can be installed both on-premises and in the cloud. It has been migrated to the cloud, and we also use it on-premise.
What about the implementation team?
You can complete the installation yourself.
What's my experience with pricing, setup cost, and licensing?
I would like to see better pricing for the license.
Which other solutions did I evaluate?
We are researching cloud-based solutions, such as AWS and MuleSoft.
What other advice do I have?
I am a user, so I'm not entirely familiar with everything this solution has to offer. I am utilizing one of the technologies that they provide.
Using this solution is dependant upon each area's perspective. I can't exactly say, if you had only one user that it's only for this solution or that solution, but it actually depends upon each other's perspectives.
WebMethods is the recommended solution if you want a stable integration, an ESB platform, and a B2B.
I am unfamiliar with cloud-based solutions or their environment. We are exploring their options and services.
I would rate webMethods Integration Server a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr.Presales & Solutions Architect at a computer software company with 5,001-10,000 employees
It can be scaled up and support multi-tenancy, but it is difficult to maintain
Pros and Cons
- "There's hardware, software and application integration, providing hosting flexibility."
- "It is difficult to maintain."
What is our primary use case?
Most of our customers are real estate development companies, and they build many projects in Saudi Arabia. Most of their projects are about Smart Cities or Smart destinations. The use case was about integrating different Smart City technologies and enterprise applications. For government services, the use case was integrating webMethods.io Integration into different government systems serving residents. For example, the Ministry of Interior uses the solution for passport and ID services, so different government systems are integrated.
What is most valuable?
We used webMethods.io Integration as an integration platform. It accommodates Enterprise Service Bus, integration server and API gateway. We took the complete platform and the integration server as part of the platform to integrate or receive data from the API gateways, integrated with the Enterprise Service Bus.
The solution allowed us to integrate applications and IoT devices because it has an IoT event processing layer. It provides a flexible integration within the IoT systems because most of the applications we work with are related to the IoT and Smart City technologies. So, there's hardware, software and application integration, providing hosting flexibility.
Some platform providers host their applications in Amazon AWS or Microsoft Azure, which sometimes creates challenges for data governance because of regulations.
What needs improvement?
Any solution needs continuous development in integration and processing.
For how long have I used the solution?
We used the solution for more than a year for different projects. We used the latest version and stopped using it four months ago. It was deployed on private cloud in the customer cloud infrastructure.
What do I think about the stability of the solution?
The solution is stable. If there were any minor problems, we resolved them.
What do I think about the scalability of the solution?
It can be scaled up and support multi-tenancy. However, it is difficult to maintain.
How are customer service and support?
I rate the technical support a six out of ten.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
They don't have a fixed price, and the pricing model is transaction-based. I rate the pricing a seven out of ten, with one being the worst and ten being the best.
What other advice do I have?
I rate this solution a seven out of ten. I recommend it, but it depends on the use case. I do not see any gaps with the platform.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Product Group Lead Warehousing Solutions at Kühne + Nagel (AG & Co.) KG
webMethods provides the ESB backbone for us since more than 8 years without any hick ups
Pros and Cons
- "High throughput and excellent scalability."
- "Forced migration from MessageBroker to Universal Messaging requires large scale reimplementation for JMS."
How has it helped my organization?
webMethods provides the ESB backbone for us since more than 8 years without any hick ups
What is most valuable?
High throughput and excellent scalability.
What needs improvement?
Programming model with flow is hopelessly outdated. Forced migration from MessageBroker to Universal Messaging requires large scale reimplementation for JMS
What do I think about the stability of the solution?
ESB is rock solid. Products on top of Integration Server have much less stability.
What do I think about the scalability of the solution?
No. Absolute top.
How are customer service and technical support?
Webmethods ESB works, but support is layered an requires escalation every so often
Which solution did I use previously and why did I switch?
We used IBM MQ Series and migrated due to licensing issues.
How was the initial setup?
Significant topics with bespoke programming model (FLOW language), difficult to find experts and if, they are expensive. Wouldn't do it again.
What about the implementation team?
Mixed team with vendor.
What was our ROI?
N/A
What's my experience with pricing, setup cost, and licensing?
Initialy good pricing and good, if it comes to Enterprise license agreements.
What other advice do I have?
It's a rather mature solution with lot's of design choices we would not accept in 2017. We are in fact considering to leave to other products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Integration Developer at ROP
User-friendly and it makes developing services quick and easy
Pros and Cons
- "The tool is very powerful and user-friendly."
- "I would like to have a dashboard where I can see all of the communication between components and the configuration."
What is our primary use case?
We are looking to use webMethods as part of our business process management solution. We have a mainframe and it facilitates connectivity with our database.
What is most valuable?
The designer is very helpful in developing services.
Interacting with and developing services is very fast. As long as the requirements are clear, developing service will take no longer than one or two working days.
The tool is very powerful and user-friendly. For example, I have a new team member and within one or two months, they are able to write and deploy services. Once you have a basic understanding of it, you can begin developing.
What needs improvement?
We would like to have a gateway server included, where we can control the number of requests.
There is an interface in webMethods for building a portal, but we are not using it because the price of the license is too high.
I would like to have a dashboard where I can see all of the communication between components and the configuration. As it is now, it is a lengthy search process. When a request comes in, sometimes you have to go to the administration page and then search the web after that. I need to be able to trace the flow from the port to the service to find the issue and there is no diagram to show me the parts. This is something that would be helpful.
For how long have I used the solution?
I have been working with WebMethods for more than seven years, since 2012.
What do I think about the stability of the solution?
We have no complaints about stability.
What do I think about the scalability of the solution?
Scalability has not been a problem for us.
How are customer service and technical support?
We have not needed to contact technical support.
What about the implementation team?
Our in-house team is responsible for maintenance.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product and we may replace it with something more reasonably priced.
Which other solutions did I evaluate?
We are considering switching to WSO2 Enterprise Integrator because the pricing is better.
What other advice do I have?
My advice to anybody who is considering this product is that it is a very powerful tool that will empower the development of services. If there is a proper plan then it can be achieved within a short period of time. After a service has been developed and tested, it is moved to the staging environment. Once it is tested, we move it to production. Moving it will not take more than a few minutes.
It is definitely a product I recommend to people who have the money to pay for it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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