We use the solution for application-to-application integration and B2B integration.
Integration Delivery Lead at a tech consulting company with 10,001+ employees
The solution provides synchronous and asynchronous messaging system, but its API management is slightly lagging
Pros and Cons
- "The synchronous and asynchronous messaging system the solution provides is very good."
- "Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area."
What is our primary use case?
What is most valuable?
The synchronous and asynchronous messaging system the solution provides is very good.
What needs improvement?
Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area. It's very good as a standalone integration server, but it has to come up with more features in the cloud.
The solution's API management is slightly lagging, and its API policies could be improved.
For how long have I used the solution?
I have been using webMethods Integration Server for 13 years.
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What do I think about the stability of the solution?
I rate the solution a six out of ten for stability.
What do I think about the scalability of the solution?
I rate the solution a seven out of ten for scalability.
How was the initial setup?
The solution's initial setup is easy for an experienced person, but a new person may find it difficult to set up everything. There are too many features and components. The setup could be easier if the solution could merge everything in one suit.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is too high.
What other advice do I have?
The solution has impacted our system's scalability and ability because it is quite good and pretty fast.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior product Owner at Blackstone eIT
Can integrate multiple entities at the same time but needs to add more adapters
Pros and Cons
- "The product is very stable."
- "webMethods Integration Server needs to add more adapters."
What is our primary use case?
The tool helps with the integration between multiple entities at the same time.
What needs improvement?
webMethods Integration Server needs to add more adapters.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
webMethods Integration Server is scalable. We use it daily.
How was the initial setup?
webMethods Integration Server's setup was straightforward. The tool's deployment took one to two hours to complete.
What other advice do I have?
I would rate webMethods Integration Server an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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May 2026
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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IT Solution & Application Director at Delta Samudra Abadi
Works with API gateway services but installation is complex
Pros and Cons
- "I like the tool's scalability."
- "webMethods.io Integration's installation is complex. It should also improve integration and connectors."
What is our primary use case?
We use the solution in the API gateway services.
What is most valuable?
I like the tool's scalability.
What needs improvement?
webMethods.io Integration's installation is complex. It should also improve integration and connectors.
For how long have I used the solution?
I have been working with the solution for more than ten years.
How are customer service and support?
The tool's support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Apigee before webMethods.io Integration.
How was the initial setup?
The installation took about four to six weeks to complete. You don't need a big team to handle the deployment. We relied on one system architect to handle it. The tool's maintenance is also not difficult.
What's my experience with pricing, setup cost, and licensing?
webMethods.io Integration's pricing is high and has yearly subscription costs.
What other advice do I have?
This solution suits enterprises and I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Solution architect at ACS
Scalable and easy-to-use solution
Pros and Cons
- "It integrates well with various servers."
- "It could be more user-friendly."
What is our primary use case?
We use the solution for logistic purposes.
What is most valuable?
The solution's most valuable feature is its ability to integrate with various servers.
What needs improvement?
The solution could be more user-friendly. They should include proper documentation for easy understanding.
What do I think about the scalability of the solution?
We have ten solution users in our company. It has good scalability. We plan to increase its usage.
How are customer service and support?
The solution's customer service is good. We have support access. Thus, we write to them for the service request in case of any issues.
How was the initial setup?
The complexity of the solution's initial setup process depends on the environment and specific project requirements.
What's my experience with pricing, setup cost, and licensing?
We purchase a yearly basis license for the solution. I rate its pricing an eight. It is not that expensive. The price depends on the use cases, support, and resources for implementation.
What other advice do I have?
It is a good solution. Also, it is easy to use compared to other integration solutions like Azure, SAP, etc. It has the highest resolution and is more secure as well. I rate it a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Solution Delivery at Krungthai-AXA Life Insurance Public Company Limited
Good performance, is stable, and scalable.
Pros and Cons
- "The performance is good."
- "I would like the solution to provide bi-weekly updates."
What is our primary use case?
The primary use case of the solution is for our digital sale tool.
What is most valuable?
I really appreciate the form and application that indicate the API.
The performance is good.
What needs improvement?
I would like the solution to provide bi-weekly updates.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The solution is sustainable and stable.
What do I think about the scalability of the solution?
The solution is on the cloud therefore it is scalable.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution to others.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr.Presales & Solutions Architect at a computer software company with 5,001-10,000 employees
It can be scaled up and support multi-tenancy, but it is difficult to maintain
Pros and Cons
- "There's hardware, software and application integration, providing hosting flexibility."
- "It is difficult to maintain."
What is our primary use case?
Most of our customers are real estate development companies, and they build many projects in Saudi Arabia. Most of their projects are about Smart Cities or Smart destinations. The use case was about integrating different Smart City technologies and enterprise applications. For government services, the use case was integrating webMethods.io Integration into different government systems serving residents. For example, the Ministry of Interior uses the solution for passport and ID services, so different government systems are integrated.
What is most valuable?
We used webMethods.io Integration as an integration platform. It accommodates Enterprise Service Bus, integration server and API gateway. We took the complete platform and the integration server as part of the platform to integrate or receive data from the API gateways, integrated with the Enterprise Service Bus.
The solution allowed us to integrate applications and IoT devices because it has an IoT event processing layer. It provides a flexible integration within the IoT systems because most of the applications we work with are related to the IoT and Smart City technologies. So, there's hardware, software and application integration, providing hosting flexibility.
Some platform providers host their applications in Amazon AWS or Microsoft Azure, which sometimes creates challenges for data governance because of regulations.
What needs improvement?
Any solution needs continuous development in integration and processing.
For how long have I used the solution?
We used the solution for more than a year for different projects. We used the latest version and stopped using it four months ago. It was deployed on private cloud in the customer cloud infrastructure.
What do I think about the stability of the solution?
The solution is stable. If there were any minor problems, we resolved them.
What do I think about the scalability of the solution?
It can be scaled up and support multi-tenancy. However, it is difficult to maintain.
How are customer service and support?
I rate the technical support a six out of ten.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
They don't have a fixed price, and the pricing model is transaction-based. I rate the pricing a seven out of ten, with one being the worst and ten being the best.
What other advice do I have?
I rate this solution a seven out of ten. I recommend it, but it depends on the use case. I do not see any gaps with the platform.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Developer at Peristent Systems
A stabilized tool with a robust integration server
Pros and Cons
- "It's a good tool, and it has a stable messaging broker."
- "webMethods API Gateway is the most stabilized tool with a robust integration server."
- "They should develop clear visibility for the onboarding. They could also improve the clustering."
What is our primary use case?
We use it mainly for policy implementation and securitization when we're exposed outside the internet.
What needs improvement?
They should develop clear visibility for the onboarding. They could also improve the clustering.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
it is a stable solution.
What do I think about the scalability of the solution?
It is scalable and can adapt to third-party integration. We have more than 500 users.
Which solution did I use previously and why did I switch?
I've worked with MuleSoft, and webMethods API Gateway is the most stabilized tool with a robust integration server. It's a good tool, and it has a stable messaging broker. In addition, from the infra point of view, it is always compliant and not complex. You can integrate everything with webMethods API Gateway.
How was the initial setup?
The initial setup was straightforward and not complex. I rate the setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I do not have details about the pricing. However, it is cheaper than APG.
What other advice do I have?
I rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Architect at Colruyt
Our transformations can be quickly implemented without a lot of fuss
Pros and Cons
- "It's a visual tool, so our transformations can be quickly implemented without a lot of fuss. The fact that we have an easy way to expose REST services is also very interesting. It offers the possibility to connect over GMS to synchronize message brokers."
- "Integration Server does our business-to-business integrations, and its adapters and connectors provide the fastest way to build an integration because we can immediately connect to backend systems without creating a lot of our own custom code, while the vendor’s full support for these adapters brings long-term stability to our services."
- "In terms of improvement, it would be better if it adapted quicker to open standards. It took a while for API specification before the last version was available. The spec of version two was rather quick."
What is our primary use case?
Our primary use case for webMethods Integration Server is for our internal application integration. We use it to expose REST and SOAP web services and to connect it with SAP.
We also use it as a bridge to transform web service calls. We'll use an ESB if we want to transform the protocol or the message. It's also used to connect our internal custom-written Java applications with products like SAP, which don't have an open standards interface.
We only use it on-premise. We are considering going to a hybrid setup but at the moment, we don't have it yet. Nevertheless, we still use the Integration Server to integrate our cloud applications. We only have cloud on-premise integrations and not cloud-to-cloud. That is also why we're not focusing on a hybrid setup.
How has it helped my organization?
Integration Server does our business-to-business integrations. It does all of our EDI integrations of passing over our Integration Server and our LAN connects to our internal applications.
Its adapters and connectors provide the fastest way to build an integration. We don't need to create our own implementations because we can use the adapters. We can immediately connect to the backend systems without creating a lot of our own custom code by using these adapters.
The vendor's full support for Integration Server's adapters and connectors brings long-term stability to our services because if something changes to the backend application, we don't need to bother with it. Software AG just adapts the adapter and we get a new version. It's much easier working this way.
Deploying a new application is rather easy. You need a deployer and to build a system. We have built something around it to add it to our continuous integration pipeline, but we have the necessary tools to test our production environments.
We use the same system to modify or redeploy these integrations. If we have a bug we'll adapt our codes and deploy a new version. The code changes need the most time. If it's a small code change, then it goes very quickly. If it's an important bug, it'll take more time. The deployment and build don't take a lot of time.
What is most valuable?
It's a visual tool, so our transformations can be quickly implemented without a lot of fuss. The fact that we have an easy way to expose REST services is also very interesting. It offers the possibility to connect over GMS to synchronize message brokers.
Using an adapter is quite easy. For example, the SAP adapter works very well, and connecting to custom applications is very easy.
We would use MQTT when we need to connect to IoT devices. For the other legacy apps, in most cases, we use the adapters. Acquiring an adapter is quite easy.
Integration Server provides us with application integration, data integration, business-to-business communications, APIs, and microservices. Internally we don't use it for data integration, but it is possible. We don't work with microservices but I know that it's also possible.
It is important to us that Integration Server offers us a broad range of features like application, data integration, and API. It's important to have that kind of broad setup because it's a service burst. It's in the middle of a lot of integrations. It has to be able to have a lot of features
What needs improvement?
In terms of improvement, it would be better if it adapted quicker to open standards. It took a while for API specification before the last version was available. The spec of version two was rather quick.
With an integration platform, it sometimes needs to happen faster because you sometimes have clients or providers that already use new specifications.
For how long have I used the solution?
I have been using webMethods Integration Server since 2011.
What do I think about the stability of the solution?
I am very satisfied with stability. It's very stable, we haven't had any issues at all.
We had a lot of issues with our other solution but none with Integration Server.
What do I think about the scalability of the solution?
There are many scalability options, it is possible to add core CPUs to your server or you can add additional servers. Both are possible, both are not complex. The only thing that you need to take into account is then the licensing, but there are no technical issues for scalability.
How are customer service and support?
Technical support is okay. It's comparable with other companies. It of course depends on the kind of issue that you have, but I'm rather satisfied with their support.
Which solution did I use previously and why did I switch?
We were using IBM before webMethods. We used a combination of the two. When we started we had both webMethods Integration Server only for B2B. We used WebSphere Enterprise Service Bus for internal application integration. It's easier to have only one. That is the reason that we chose one of both. The second reason was also that IBM was deprecating their product and asking to switch to another one. Instead of going through IBM, we figured we could do everything with webMethods which is why we completely switched over.
webMethods had a very good overview of all transactions. That was the main reason we went with them.
How was the initial setup?
The initial setup was of medium complexity. It's new so you need to learn it. A tool like this is never easy. webMethods Integration Server was easier than a different solution that we were using. But it's not a walk in the park. You need to spend time on it. There are configuration settings that can't be avoided. It's a complex feature set. We have had more complex systems also in our landscape. It's not just "click, click, click, done."
I was not involved in the initial deployment. But I know that they upgraded to webMethods Integration Server in a month. It took a few months to learn everything in the system.
What about the implementation team?
We worked with a consultant for the deployment. We worked with a consultant from Software AG which went well. We have also worked with other consultants from consultancy companies that were not directly linked to Software AG but work with a lot of Software AG products. They helped us to set up our webMethods products.
What's my experience with pricing, setup cost, and licensing?
I don't think webMethods is the cheapest but I think the quality is worth it. But it's not cheap.
We're satisfied with our choice and the price is not a reason to look for something else.
What other advice do I have?
It's wise to work with a consultant when you introduce Integration Server because you need to learn about the product. It's better to have advice from someone who already has experience with it.
I would rate webMethods Integration Server an eight out of ten. I'm quite happy and satisfied with it but nothing is perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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