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Abdelkader Si-YAKOUB - PeerSpot reviewer
Project Manager at Saneli-tech
Real User
Top 20
It has strong API modules and portals, a straightforward setup, and is scalable and stable, but cost-wise, it's expensive
Pros and Cons
  • "What I found most valuable in webMethods Integration Server is that it's a strong ESB. It also has strong API modules and portals."
  • "As webMethods Integration Server is expensive, that's its area for improvement."

What is most valuable?

What I found most valuable in webMethods Integration Server is its strong ESB. It also has strong API modules and portals.

What needs improvement?

As webMethods Integration Server is expensive, that's its area for improvement.

For how long have I used the solution?

I've been using webMethods Integration Server for twenty years.

What do I think about the stability of the solution?

webMethods Integration Server is very stable as a product.

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What do I think about the scalability of the solution?

webMethods Integration Server is a scalable product.

How are customer service and support?

I haven't contacted the technical support for webMethods Integration Server yet.

How was the initial setup?

The initial setup for webMethods Integration Server is straightforward. It's just a normal process, so on a scale of one to five, I'd give the setup a rating of four.

What's my experience with pricing, setup cost, and licensing?

webMethods Integration Server is expensive, and there's no fixed price on it because it has a point pricing model. You can negotiate, which makes it interesting.

What other advice do I have?

My company has a partnership with webMethods Integration Server.

My main advice to anyone looking to implement webMethods Integration Server is to figure out the governance target. You also want to aim for a good implementation, so you'll need to know your target.

My rating for webMethods Integration Server is seven out of ten because it could be more innovative and still needs more connectors or adapters.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Programm Manager at a computer software company with 1,001-5,000 employees
Real User
Allows for good connectivity between platforms
Pros and Cons
  • "Oracle's self-service capabilities, of which we make extensive use, is the most valuable feature."
  • "The products, at the moment, are new and there should perhaps be support for the older version of the protocols."

What is our primary use case?

While I do not recall exactly which version of webMethods.io Integration we are using, I believe it to be 10 or 12. 

We use the solution in respect of eight or nine integrations that we did with the different applications.

What is most valuable?

Oracle's self-service capabilities, of which we make extensive use, is the most valuable feature. 

What needs improvement?

The products, at the moment, are new and there should perhaps be support for the older version of the protocols. While I know that they have the new versions, which are actually needed, I don't believe they have that capacity when it comes to any integration with older systems. This is because I believe us to be more advanced nowadays, with what they are doing for the roadmap of new technologies.

What do I think about the stability of the solution?

The solution is very stable and we have had no issues with it thus far, two years running. 

What do I think about the scalability of the solution?

The solution is, for sure, scalable and can go to containers and dockers. I believe this to be the plan for the moment. 

How are customer service and support?

I found the technical support to be very good. Although we implemented during the pandemic, us being in need of the resources from a side KSA, we did not face any difficulty, as the resources are available locally. Also, we were able to do the implementation during the peak of the pandemic. 

How was the initial setup?

We had a very good implementation engineer, so the deployment was very straightforward, nothing complex. Once the input and output signatures are aligned between the systems, everything is as it should be. 

What about the implementation team?

The number of people needed for maintenance will vary with the features one is using. We use features which may require two to three people. The same holds true with implementation. 

What was our ROI?

While I have yet to calculate a return on investment, I have definitely seen one. Owing to the number of users, I would say that it is huge. This is because we have used it for self-services, something which is very productive. 

In the past, we dealt with paperwork, but we now use the solution to digitize everything. We use it as a platform towards the goal of digitization, which was the whole point of the project itself. 

Which other solutions did I evaluate?

In the past, we had Oracle ESP and we replaced that with Software AG. Contractually, it was Oracle ESB, at which point we got the change request to switch over to Softwares AG webMethods.

What other advice do I have?

I feel the solution provides a very good platform for interconnectivity between the applications, beyond what most users have, which is point-to-point connectivity. This is a good platform for doing multipoint connections and allows one to use the APIs in multiple ways for a variety of purposes and services. It also has caching features, which greatly allows one to cache the data. It has so many caching mechanisms for speeding up the data towards the users. 

This saves the user from having to go to the backend to retrieve the data, as it is available on the ESB, something which is cached and can be released to the user. This saves time going to the backend. 

I rate webMethods.io Integration as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
webMethods.io
September 2024
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
813,418 professionals have used our research since 2012.
Vice President - Digital Integration at Kellton Tech Solutions Limited
Real User
Easy to set up with runtime metrics and offers good insights into the operations of the API
Pros and Cons
  • "The cloud version of the solution is very easy to set up."
  • "In terms of improvements, maybe on the API monetization side, having users able to create separate consumption plans and throttle all those consumption plans towards the run time could be better."

What is our primary use case?

The API Gateway and Portal go together. It's not one or the other. Essentially they're just leveraged for overall enterprise API management facilities, being able to go on the API development life cycle, being able to go on the API run time, API monetization, things like that. Usually, most organizations, most of our customers use APIs to supplement other architectures, typically microservices-based application architecture, and SaaS integration etc.

How has it helped my organization?

API Gateways and API Management in general first and foremost standardizes and democratizes the Integration problem across all IT domains. API Gateway specifically allows for centralizing all integration interfaces to a simple style and normalizes the patterns of security, access control, cross-domain compatibility across the enterprise. API Gateways also enable enterprise integration across various public cloud infrastructure and enable Hybrid nature of Enterprise IT.

What is most valuable?

On the API gateway, I would say the runtime metrics that the gateway collects are definitely useful.

The product provides a lot of insights into the operations of the API itself at runtime.

The cloud version of the solution is very easy to set up.

The stability has been good. The performance is strong.

The scalability is excellent overall.

We have found the technical support to be very helpful and responsive when we have questions.

What needs improvement?

In terms of improvements, maybe on the API monetization side, having users able to create separate API consumption plans and to be able to throttle API execution against those consumption plans at run time could be better. Those are abilities that might need some improvement.

The on-premises setup can get a little complex, needs to be more simplified.

For how long have I used the solution?

I've been dealing with the solution over the last three or so years at this point.

What do I think about the stability of the solution?

The stability and performance are excellent. 3G really comes strong on an enterprise-scale in terms of stability and performance. It doesn't crash or freeze. There are no bugs or glitches. We find it to be reliable.

What do I think about the scalability of the solution?

We have found that the solution scales quite well.

API management is all about internally leveraging the software development life cycle, across various domains. Typically, most customers, when they adopt API management, they are delivering it for their entire IT software development organization, not just the integration team. The application team and the database team and so on will also use it. Everybody will be on board. Sometimes we have seen customers onboard about 60, 70 developers and then maybe a few additional external consumers. However, we also see some customers with very small teams of around 10 people. It works well for both.

How are customer service and technical support?

We've dealt with technical support in the past. There's always that possibility, especially with newer versions, that we might run into some technical issues. However, tech support and issue management are both pretty straightforward.

You can create tickets with the portal on Software AG through Software AG's support portal. They respond within 24 hours usually, and try to resolve the issue quickly. Sometimes the issues might need a product or a quote fix, which might take a day or two. Otherwise, they might be able to look through the knowledge base and give us a solution immediately. 

They have a pretty good response time and offer quality service. We're pretty satisfied with the level of support.

How was the initial setup?

In terms of setting up the solution, the solution offers both cloud and on-premises options. The on-premise license and setup can be done yourself. That can be a little complex depending on what is the overall deployment architecture that is needed. 

However, webMethods API also comes in a cloud form, the webMethods.io, and that is just a subscription. Most of our customers can just subscribe to it and they don't really have to worry about the setup. Everything is already pre-set.

Typically, while the on-premises setup is somewhat complex, we don't really require people to be continuously monitoring it once it's launched. The setup itself might take less than a week or two, depending on the size. 

In terms of maintenance, unless there's a lot of APIs subsequently developed and running, you don't really have too much. Once the customer starts developing a lot of APIs and puts a lot of those APIs into production, that's what will contribute to the support and monitoring needs of the team. 

Typically one person can handle deployment and maintenance. Of course, the cloud doesn't really require the same amount of work.

What's my experience with pricing, setup cost, and licensing?

The pricing can fluctuate. I don't have the numbers on hand, however, I can say that they're somewhere in the middle in terms of pricing. They aren't the most expensive or the cheapest. They're priced right for their capabilities and the quality of service as well as the stability and performance on offer. They're well priced for their general offering.

What other advice do I have?

We are partners with Software AG. We've been a partner for more than 20 years now.

I'm a consultant. I work with a consulting company. 

I'm familiar with API Gateway, API Portal, and Active Transfer.

The API Portal and Gateway form the layer of API management, however, usually, API management does not go on its own. There's typically some level of an integration layer behind it as well. Either a customer is applying an API management layer on top of an existing integration layer, or, if not, a customer is starting fresh and has to apply both layers subsequently, or consecutively, kind of like creating an API management layer, and integration, a hybrid integration layer. 

Both go together, especially in data integration, or in application integration and cloud application integration.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Vice President - Digital Integration at Kellton Tech Solutions Limited
Real User
Stable, with good technical support, but the on-premises version can be difficult to set up
Pros and Cons
  • "We have found the pricing of the solution to be fair."
  • "The on-premises setup can be difficult."

What is our primary use case?

The API Gateway and the Portal go together. It's not one or the other. Essentially they're just leveraged for overall enterprise API management facilities, being able to go on the API development life cycle, being able to go on the API run time, API monetization, things like that. Usually, most organizations, most of our customers use APIs to supplement other architectures, typically microservices, based application architecture, and so on.

What is most valuable?

On the portal, the user management and the API life cycle management are definitely robust. 

They have nominal features for API. They have a self-serve API portal as well. That means consumers for APIs can come onto the portal and learn about various APIs that they can put into the consumption model. 

The initial setup of the cloud version of the solution is very easy.

The solution can scale.

The product is quite stable.

Technical support is responsive and quite helpful.

We have found the pricing of the solution to be fair.

What needs improvement?

On the API monetization side, being able to create separate consumption plans and throttle all those consumption plans towards the run time. Those are abilities that might need some improvements.

The on-premises setup can be difficult.

For how long have I used the solution?

I've been dealing with the solution over the last three or so years at least.

What do I think about the stability of the solution?

The stability and performance are definitely very good. 3G really comes strong on an enterprise-scale in terms of stability and performance. It doesn't crash or freeze. There are no bugs or glitches.

What do I think about the scalability of the solution?

The solution can scale quite well. A company that needs to scale can do so.

API management is all about internally leveraging the software development life cycle, across various domains. Typically, most customers, when they adopt API management, they are delivering it for their entire IT software development organization, not just the integration team. The application team and the database team and so on will also use it. Everybody will be on board. Sometimes we have seen customers onboard about 60, 70 developers and then maybe a few additional external consumers. However, we also see some customers with very small teams of around 10 people. It works well for both.

How are customer service and technical support?

We've dealt with technical support in the past. There's always that possibility, especially with newer versions, that we might run into some technical issues. However, tech support and issue management are both pretty straightforward. 

You can now create a ticket on an issue with the portal on Software AG through Software AG's support portal. They respond within a day, and at least try to resolve the issue. Sometimes the issues might need a product or a quote fix, which might take a day or two. Otherwise, they might be able to look through the knowledge base and give us a solution immediately. In general, they have a decent response time and a decent quality of service. We're satisfied. 

How was the initial setup?

In terms of setting up the solution, there are two ways. The first is that you can have an on-premise license and set up this conference yourself. That can be a little complex depending on what is the overall deployment architecture that is needed. On the other side, webMethods API also comes in a cloud form, the webMethods.io, and that is just a subscription. Most of our customers can just subscribe to it and they don't really have to worry about the setup. Everything is already pre-set.

Usually, while the on-premises setup is fairly complex, we don't really require people to be continuously monitoring it once it's launched. The setup itself might take less than a week or two, depending on the size of the enrollment. In terms of maintenance, unless there's a lot of APIs subsequently developed and running, you don't really have too much. Once the customer starts developing a lot of APIs and puts a lot of those APIs into production, that's what will contribute to the support and monitoring needs of the team. Typically one person can handle deployment and maintenance. Of course, the cloud doesn't really require the same amount of work. 

What's my experience with pricing, setup cost, and licensing?

The pricing fluctuates. I don't have the numbers with me, however, I can say that they're not the cheapest in the market, and they're not the most expensive either. They fall right in the middle, and they're priced right for their capabilities and the quality of service as well as the stability and performance on offer. They're well priced for their general offering.

What other advice do I have?

We are partners with Software AG. We've been a partner for more than 20 years now.

I'm an IT consultant. We are a consulting company, most of my teams are certified in Software AG technology, and we've worked for a lot of customers leveraging that technology.

We typically deal with the most up-to-date versions of the solution, although occasionally, one or two might be a version behind.

A lot of the API Portal and Gateway form the layer of API management, however, usually, API management does not go on its own. There's typically some level of an integration layer behind it as well. Either a customer is applying an API management layer on top of an existing integration layer, or, if not, a customer is starting fresh and has to apply both layers subsequently, or consecutively. It's kind of like creating an API management layer, and a hybrid integration layer. Both go together, especially in data integration, or in application integration and cloud application integration.

Overall, I would rate the solution at a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ahmed_Gomaa - PeerSpot reviewer
Senior product Owner at Blackstone eIT
Real User
Top 5Leaderboard
Has great performance and a particularly robust monetization module
Pros and Cons
  • "webMethods API Portal is overall very valuable. It is now a comprehensive API catalogue that serves various purposes, including API assessment and evaluation."
  • "The improvement needed is related to the model's position. As of now, it seems to be more of a conceptual idea rather than a widely implemented solution. For how long"

What is our primary use case?

The solution offers a services catalogue that extends beyond monetization, acting as a source for API for external users and entities and monetization.

What is most valuable?

webMethods API Portal is overall very valuable. It is now a comprehensive API catalogue that serves various purposes, including API assessment and evaluation. The monetization module is particularly robust. It is applied across different sectors, including the government, and is known for its strong performance.     

What needs improvement?

The improvement needed is related to the model's position. As of now, it seems to be more of a conceptual idea rather than a widely implemented solution. Monetization is currently on the rise, driven by the growing demand for APIs. With everything being provided as APIs nowadays, it's crucial to grasp this concept and establish a robust solution for subscription plans and the price model.

For how long have I used the solution?

I have been using the webMethods API Portal for the last seven years.

What do I think about the stability of the solution?

Since webMethods API Portal is regularly used by big enterprises, the performance needs to be the best. There can be no issues whatsoever, so it is stable. 

What do I think about the scalability of the solution?

webMethods API Portal offers extensive scalability. Its primary focus is on catering to enterprises dealing with vast amounts of data or APIs. This solution appears to have certain minimum requirements that enterprises must fulfill to access it or make requests. It seems to be a compatible solution designed specifically for large enterprises managing huge data volumes. I would rate it seven out of ten. 

How are customer service and support?

The support is available 24/7 and they are extremely experienced.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For APIs and gateways, I have experience with various platforms such as IBM MessageHQ, Microsoft Remote, and an Apache tool. In the case of IBM, there was a registry and certain tools that stood out, particularly the initial versions of the API gateway. These early versions were rather basic and targeted more toward experts or developers familiar with the system. While not the most user-friendly at the time, I believe IBM has likely evolved its offerings to include more advanced and user-friendly solutions. However, I acknowledge that my feedback might be somewhat outdated.

How was the initial setup?

The initial setup is straightforward, but it requires extensive knowledge about the product.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

I don’t have much idea about prices, but webMethods API Portal is not cheap. 

What other advice do I have?

The suitability of the webMethods API Portal depends on the organization's size. It's not appropriate for small or medium enterprises; rather, it's intended for larger enterprises. This is particularly in cases like ours, where it's utilized for managing big data APIs. As an example, we employ it to oversee the government's resources and permissions on a daily basis. This illustrates the significant volumes of data and APIs we handle regularly.

I would rate it a nine out of ten because the solution is not very efficient in certain use cases, particularly concerning authorization. It's still developing. Despite seeking input from software experts, our organization's experience indicates that there haven't been significant instances where this solution has been effectively implemented. We even reached out to external entities for successful cases globally, but the search yielded no positive results. This lack of concrete use cases over a year's time underscores the challenge of introducing it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Joao Caseiro - PeerSpot reviewer
Project Manager at Novabase
Real User
Top 20
An easy-to-adapt solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "The solution's release management feature could be better."

What is most valuable?

The solution's most valuable features are web services, XML transformations, and adapters.

What needs improvement?

The solution's release management and JSON services need improvement.

For how long have I used the solution?

We have been using the solution for 20 years.

What do I think about the stability of the solution?

The solution is stable. I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. We have enterprise customers using the solution. I rate its scalability a nine out of ten.

How are customer service and support?

The solution's technical support needs improvement. It could be more accessible in terms of communication.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is easy to set up. I rate the process a seven out of ten. It takes two months to complete. 

What other advice do I have?

I recommend the solution to others and rate it an eight out of ten. It works fast and is easy to adapt.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: msp
PeerSpot user
Ongart R. - PeerSpot reviewer
Head of Solution Delivery at Krungthai-AXA Life Insurance Public Company Limited
Real User
Top 20
Good performance, is stable, and scalable.
Pros and Cons
  • "The performance is good."
  • "I would like the solution to provide bi-weekly updates."

What is our primary use case?

The primary use case of the solution is for our digital sale tool.

What is most valuable?

I really appreciate the form and application that indicate the API. 

The performance is good.

What needs improvement?

I would like the solution to provide bi-weekly updates.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

The solution is sustainable and stable.

What do I think about the scalability of the solution?

The solution is on the cloud therefore it is scalable.

What other advice do I have?

I give the solution an eight out of ten.

I recommend the solution to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Martin Moralo - PeerSpot reviewer
Applications & Integration Consultant at Ulwembu Business Services
Reseller
Handles heavy transactional traffic and is easy to install
Pros and Cons
  • "Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server."
  • "On the monitoring side of things, the UI for monitoring could be improved. It's a bit cumbersome to work with."

What is our primary use case?

We had quite a heavy use case in terms of transactional traffic, and webMethods was quite fantastic in processing all of those workloads.

What is most valuable?

Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server.

What needs improvement?

On the monitoring side of things, the UI for monitoring could be improved. It's a bit cumbersome to work with.

For how long have I used the solution?

I've been using webMethods Integration Server for about five years.

The current version is in our private cloud, and we implemented the same solution on-premises and in the cloud. So, we have implemented a hybrid solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented it through an in-house team, and it took about four weeks.

What's my experience with pricing, setup cost, and licensing?

There are no hidden costs in addition to the standard licensing fees for webMethods.

For corporate organizations, it's a very cheap or fairly priced product, but for growing or small businesses, it's quite expensive. These businesses would probably need to consider an enterprise services bus at some point. Thus, from a pricing point, it closes out non-cooperate businesses.

A slightly watered down version would be nice so that small, growing businesses could afford it.

Which other solutions did I evaluate?

We tried to use Oracle, and it just didn't do it for us. We explored MuleSoft, but it was a little bit expensive because of their pricing model, which is per transaction. So, it was also not a viable option for us.

What other advice do I have?

You just need to find the right skills. In our country, we don't have people with qualified webMethods skills, so that's a problem for us in terms of resources. Depending on where you are from and if you don't deal with resource scarcity, webMethods could be a good option for you.

On a scale from one to ten, I would rate webMethods at eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.