Upgrading Kong Gateway Enterprise should be more sophisticated and innovative. The main issue is with the update process. Our DevOps and admin teams need to update multiple files, which is cumbersome. For instance, in cases where Palantir countries are involved, they have to update many files, which is not ideal. However, for other tasks like configuring the message routing and services and handling all the configurations, the process is acceptable. The software version upgrade process should be improved. Additionally, the DevOps portal should be integrated more natively. There are a few other areas for improvement, such as implementing automatic load balancing. The status of the office team, whether it is up or down, should be checked at the API gateway level to facilitate load balancing.
