It is a highly scalable solution. You can easily add more users through the portal within seconds.
Zoho Desk is recognized for its user-friendly and customizable features, allowing easy configuration without external help. Seamless integration with Zoho One enhances usability, and flexible task management is a significant advantage. Robust communication capabilities and rapid deployment within a day are noted, although challenges include limited support availability, inadequate integration with other tools, insufficient customization options, and concerns about stability, scalability, and pricing. These limitations can affect its suitability for tech buyers.
