Zscaler Zero Trust Exchange Platform Reviews

We use the product for the process protocol for tunnels to manage network traffic.

They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection.

We have been using Zscaler Cloud DLP for three years.

I rate the product’s stability an eight out of ten. We encounter high latency for cloud data centers.

The product’s scalability depends on specific requirements. We manage more than 50 Zscaler Cloud DLP accounts for customers. We have created certain rules to cover and manage our sensitive data. I rate the scalability a ten out of ten.

They should assign an L2 engineer to resolve the issue. The L1 engineer takes time to identify and elaborate on the problem.

Our organization has used Symantec, Trend Micro, and McAfee.

The initial setup is easy. It doesn’t take much time and depends on the IP server requirements.

I rate Zscaler Cloud DLP an eight out of ten. I recommend it for customer service companies to protect sensitive data.

We use the product to control traffic and for user management purposes.

The product’s most valuable features are data discovery, activity control, and zero trust exchange.

There could be a feature to view the VPN tunnel activities in terms of configuration.

We have been using Zscaler Cloud DLP for a year and a half.

I rate the product’s stability a ten out of ten.

We manage accounts for around 2,000 to 3,000 Zscaler Cloud DLP users. It is a scalable product.

The technical support services are good.

Positive

The initial setup process is easy with a helpful GUI. It takes a second to complete the deployment.

I rate Zscaler Cloud DLP a ten out of ten. It is a good and easy-to-use product with efficient scalability.

We use this solution for traffic and establishing the connection.

It's deployed on-premises.

There are 60,000 people who use Zscaler in my organization.

The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection.

The stability could be improved.

I have worked with Zscaler Private Access for six months.

I would rate the stability as eight out of ten.

I would rate Zscaler as eight out of ten.

Unlike unconventional data that's being exposed, data loss prevention can become very difficult. Several of the old technologies, such as Symantec and McAfee, can cause a range of problems. On top of that, it derives from a lot of fines for customer loss. You can go through legal ramifications and damage to your company brand when data is exposed. Zscaler creates a significant bypass of security controls. It helps you with your compliance. Basically, it will then help you protect sensitive data.

Zscaler's Cloud DLP will also assist the users off-network, protecting them against data loss. The Cloud DLP will inspect all the traffic including SSL, which will give you protection and visibility. Zscaler Cloud DLP will also allow for compliance. It'll give you compliance for all major regulations that you have to go through.

Their technology can monitor and inspect data on the corporate level. It protects all the sensitive data from within the organization. You could definitely review anything that is on the network and verify the DLP tools by setting alerts and rules in order to mitigate risks such as losing your customers' PAI.

It's a pretty solid solution.

It connects to the cloud, so it's really fast. It obviously is going to bypass the gateway, give you security controls, and also allows SSL traffic to be hidden.

You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud. You can also have protection using advanced features like Exact Data Match, and that's document matching as well as machine learning.

The pricing of the solution is very good.

The solution is very stable.

The initial setup is pretty straightforward.

The product scales well.

Zscaler is an integrated platform, so it's fully integrated with zero-day protection to all the users working from home or in our offsite network, and it's going to make customers close that security gap.

Zscaler will protect PII for all users regardless of their geolocations as well it will simplify compliance requirement's by eliminating complexity of legacy systems and securing your cloud data across all channels data in motion, at rest,
and across endpoints and clouds.

I've been dealing with the solution for almost two years at this point. 

The stability is good. Every function of the Zscaler DLP performs very quickly. It's very stable, and it's powered by AI. When it comes to threat and data leakage, it's on a packet-by-packet basis. You have a zero-trust exchange and it's a complete data loss prevention or protection package. It does a full inline inspection, including SSL and TLS traffic.

The scalability is good. The transformation for scalability is based on IT operations. It is easy to add and deploy from branches. It will reduce the architecture for MTLS cost without adding any burden to the actual upgrade of your deployment.

I haven't directly dealt with technical support. I can't speak to how helpful or responsive they are as I have no direct experience with them.

I've previously used Symantec SLP. That was a couple of years ago. 

There are a few key differentiators for Zscaler. Obviously, it's faster, and it's secured. You're routing traffic directly to the internet when you use Zscaler, and in that way, you are reducing cost. There is no reason to spend a lot of money on MPLS. There is no need to buy that. You could deploy and manage security appliances or any new generation firewalls on each branch, and you're providing more security without compromising cost. You're centralizing an overall zero-trust architecture by enforcing policies just a few clicks away.

The good thing about the setup is you don't really need hardware appliances to deploy it. All you need to do is connect your Zscaler services, which is pretty simple, and forward all of your internet traffic to the Zscaler services. That's how you secure all your internet traffic. You can apply policies accordingly.

As far as the pricing, it's very competitive. The more users you have, the cheaper it ends up being annually.

Let's say you have 100 users, it'll cost $39.69 a user. And if you have 10,000 users, it will cost you $19.15 per user. The more users you have, the cheaper they are individually. If you have a ZIA Professional bundle, the pricing is pretty affordable.

The struggle from old IT infrastructure is that you're dealing with a lot of legacy hub-and-spoke architecture and companies used to spend a lot of money on MPLS say 10, five years ago. If you're using old technology and your on-premise, you're forcing to pay twice for your internet-bound traffic. Those are the reasons why customers are rethinking their current solutions and moving to an easy solution like Zscaler in a cloud.

I'm a reseller.

I'd rate the solution at a nine out of ten. I'd advise that this is one of the layers of security that most people need to have.

Zscaler is a cloud proxy that scans and provides security for traffic to cloud-based applications and resources.

Zscaler is location-independent. Even if you switch to another country, users will have the same security posture. For example, if you are in one country and travel to India tomorrow, you will still have the same security posture as the rest of your team. You will also be able to access all your resources over the Internet as a team, regardless of location. There is no dependency on local firewalls at the site. Everything is in the cloud, so you get security wherever you go.

Zscaler provides several security features, including encryption, URL filtering, application control, and credential theft protection. They are also updating their DLP capabilities.

The reports can be made easier. The solution takes time to fetch reports in the Database section. Otherwise, the reporting module itself is well-designed.

I have been using Zscaler SASE for two and a half years.

Zscaler is very stable. The customers use web services that cause issues over the internet.

Zscaler is highly scalable. Zscaler is a cloud-based service, so it takes care of all the data center and hardware infrastructure. Even if you only have one license, you will still have access to all of Zscaler's security features and performance capabilities. Around 2Lakh users are in Nestle, and all are using Zscaler.

We work with enterprise-level customers.

The customer support is good.

Positive

I have experience with Prisma Access. In terms of scalability and tech support, Zscaler is better. However, Prisma is better in other parameters because they have more experience in the firewall industry and are the leader in firewall technology. We at Nestle are forwarding most of our traffic to Zscaler for scalability. We are using Prisma for some essential functions.

The initial setup is easy. You have to plan very carefully how you are going to use Zscaler. Planning is critical, but implementation is achievable. You need to purchase cloud or host services and synchronize your user database to the rescheduler. Then, you just need to use the application to create a folder application on the system, and you are good to go.

Zscaler deployment time depends on the number of users and the policies to be deployed. A very simple setup can take around two to three weeks, while a very complex setup with multiple components can take months to implement.

We are the service providers of Nestle, which is a user of Zscaler. 

New functionality is always being added to Zscaler's products, but there are some features that we cannot have in the cloud-based platform. For example, Pulse QoS and VPN are still available as standalone products. However, Zscaler offers a variety of products that can meet these needs, such as ZIA, ZPA, and ZDA.

Maintaining Zscaler is easy. It has a well-designed admin portal and policy control. At least 20-30 people are required to manage the Zscaler product with a worldwide presence, depending on the setup. For example, Nestle requires 1-2 people to manage their Zscaler deployment.

I recommend the Zscaler solution. If I get an opportunity to use it in an environment where the users are mostly roaming users and the entire network stack is in the cloud, I will recommend they use Zscaler products. It's a great product.

Overall, I rate the solution a ten out of ten.

Zscaler CASB breaks down at times. 

I have been working with the solution for six months. 

The tool's scalability is good. 

The solution is easy to deploy. 

The solution has increased prices this year. 

I rate the solution a seven out of ten. 

I use the solution primarily for security purposes. We are blocking other sites which are not SSL in our Indian organization.

We are refusing authorization for users to access unauthorized sites. We are blocking through Zscaler. It’s for web filtering.

Many of us are working from home, and we are still able to do the filtering of websites for our workers, wherever they are.

I like the web filtering capabilities. Those are very good.

It offers sound internet security notifications.

There aren’t too many bugs, and it is easy to debug when necessary.

There are good Outlook features available.

It is stable.

The scalability has been good.

I like the user interface.

I’m not sure if any features are lacking. I’m mostly happy with it. That said, I’m not familiar with every area of the product. I need to study it a bit more.

Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports.

We’ve been using the solution for two or three years.

It’s a stable product right now. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

It’s scalable. We can add to it. It’s easy to expand.

We have 3,000 to 5,000 users on the solution currently. It’s basically used by everyone in the organization.

I wasn’t a part of the initial setup. I can’t speak to how it went or if it was easy or hard.

I’m a consultant. However, I’m just an end-user of the solution.

I’d give the solution a ten out of ten. It is working fine for us.

The tool is a proxy service that provides inspection of URL filtering for internet access. We have probably 20 or 30 different vendors that we work with in regards to carriers. These are all providers that we use that work in conjunction with that platform. It's an agent that's installed on all of our endpoints. We whitelist and blacklist and we allow certain websites, et cetera, using this product.

Overall, the solution does a pretty good job at web filtering.

The solution does a good job of allowing us to choose what to whitelist and blacklist.

The agent easily installs on the endpoints.

The solution needs to offer better scalability.

The product needs SAML integration. That's something they should work to add in future releases.

It needs to offer SSO, single sign-on, and items of that nature.

The product needs greater zero-trust. They need to focus more on zero-trust relationships.

I have been using the solution for about three and a half years at this point. It's been a while. 

The scalability is a weak point right now. Its scaling capabilities are lacking, and we'd like to see that improve in the future.

The solution is basically an agent that is installed on endpoints in order to provide security. It's not overly complicated.

We are not using the latest version of the solution. Currently, for example, we are one version back on that, as we don't typically do the most current version.

I'd rate the solution at a nine out of ten. We've, for the most part, been quite happy with its capabilities and the level of security it provides to us.