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Mohd FauzanRahim - PeerSpot reviewer
Senior Network Engineer at a manufacturing company with 11-50 employees
Real User
Highly scalable, seemly conductivity, and simple setup
Pros and Cons
  • "The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
  • "Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."

What is our primary use case?

We use Zscaler Private Access to provide access to on-premise applications.

What is most valuable?

The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access.

What needs improvement?

Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID.

For how long have I used the solution?

I have been using Zscaler Private Access for approximately one and a half years.

Buyer's Guide
Zscaler Zero Trust Exchange Platform
November 2024
Learn what your peers think about Zscaler Zero Trust Exchange Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

The stability of Zscaler Private Access is good.

I rate the stability of Zscaler Private Access a five out of five.

What do I think about the scalability of the solution?

Zscaler Private Access is scalable.

I rate the scalability of Zscaler Private Access a five out of five.

We have approximately 300 users using this solution.

How are customer service and support?

I have not used the support from Zscaler Private Access.

Which solution did I use previously and why did I switch?

I use FortiClient VPN in parallel with Zscaler Private Access.

How was the initial setup?

Zscaler Private Access's initial setup was simple. The total time for the implementation took one hour.

What about the implementation team?

We did the implementation of Zscaler Private Access with one person.

What other advice do I have?

I rate Zscaler Private Access an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1254435 - PeerSpot reviewer
Head - IT Infrastructure at a financial services firm with 1,001-5,000 employees
Real User
Provides us with ease of access to VPN while providing security for our networks
Pros and Cons
  • "The ZPA is a unique feature which offers VPN along with all the additional security needed."
  • "It's an expensive solution."

What is our primary use case?

Our primary use case of this product is as a VPN solution. I'm the head of IT infrastructure and we're a customer of Zscaler. 

What is most valuable?

The ZPA is a unique feature which offers VPN along with all the additional security we need while using the VPN network. This is a cloud solution and it has all the features inbuilt for all security requirements. The other big advantage is that it doesn't require you to sign in every time like typical VPN connections. Usually, whenever you want to connect to VPN, you need to open the VPN, sign in and authenticate with your multi-factor authentication. With this solution, you open your laptop and you are connected to your VPN. Authentication is required about once a week and that's it. 

What needs improvement?

This is a great solution, I'm just searching for an alternative because the costing or the commercials for this type of solution tends to be a little high, although we have been using it for a year already. We've found it to be more expensive than other products. However, we also know that unlike other VPN solutions, this one has many features that any organization would like to have. We're looking for an alternative product that offers similar services or features.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

This is a very good and stable solution that has all the requirements for your security solutions. If you have this, you don't need any other services or any other security solutions in your data center or on your premises other than this. It's a one-stop shop.

What other advice do I have?

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zscaler Zero Trust Exchange Platform
November 2024
Learn what your peers think about Zscaler Zero Trust Exchange Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
S Azeem - PeerSpot reviewer
Technology Manager at a computer software company with 201-500 employees
Real User
Top 5Leaderboard
Stable product with self-maintenance capabilities and efficient remote access management
Pros and Cons
  • "The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
  • "There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."

What is our primary use case?

We use the product to provide secure access to our customer's environment consisting of on-premise and on-cloud applications.

How has it helped my organization?

Zscaler Private Access simplifies the process of managing remote access. It doesn't require deploying and configuring physical appliances in various locations, similar to FortiGate.

What is most valuable?

The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances.

What needs improvement?

There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features.

For how long have I used the solution?

We have been using Zscaler Private Access for a year as a partner.

What do I think about the stability of the solution?

It is a stable product with self-maintenance capabilities regarding hardware and software patches and policies.

What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

The technical support services are good and based on SLA.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to integrate. It takes a week to deploy for 1000 users.

Which other solutions did I evaluate?

Zscaler Private Access provides a limited number of solutions compared to FortiGate and ForcePoint.

What other advice do I have?

I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Deepak_Yadav - PeerSpot reviewer
Cyber Security Engineer at Yotta Infrastructure Solutions LLP
Real User
Top 10
Has a valuable data discovery feature and good technical support services
Pros and Cons
  • "The product’s most valuable features are data discovery, activity control, and zero trust exchange."
  • "There could be a feature to view the VPN tunnel activities in terms of configuration."

What is our primary use case?

We use the product to control traffic and for user management purposes.

What is most valuable?

The product’s most valuable features are data discovery, activity control, and zero trust exchange.

What needs improvement?

There could be a feature to view the VPN tunnel activities in terms of configuration.

For how long have I used the solution?

We have been using Zscaler Cloud DLP for a year and a half.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

We manage accounts for around 2,000 to 3,000 Zscaler Cloud DLP users. It is a scalable product.

How are customer service and support?

The technical support services are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is easy with a helpful GUI. It takes a second to complete the deployment.

What other advice do I have?

I rate Zscaler Cloud DLP a ten out of ten. It is a good and easy-to-use product with efficient scalability.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2031612 - PeerSpot reviewer
System Analyst at a insurance company with 10,001+ employees
Real User
Top 10
User-friendly, easy to deploy with a good zero-trust feature
Pros and Cons
  • "Has a good zero trust feature."
  • "The pre-defined dictionaries could be improved."

What is most valuable?

In general, this is a good application and I really like the zero trust feature.

What needs improvement?

The pre-defined dictionaries could be improved. 

For how long have I used the solution?

I've been using this solution for almost two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability is pretty good. 

How are customer service and support?

The technical support is pretty good. 

How was the initial setup?

I've never set it up but I think the initial setup is pretty straightforward, and CASB is a good product for deployment.

What's my experience with pricing, setup cost, and licensing?

I'm not involved in licensing but I know that the price is very competitive.

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Inderjeet Singh - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
Real User
Good web filtering and good internet security notifications with a nice interface
Pros and Cons
  • "I like the web filtering capabilities."
  • "Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."

What is our primary use case?

I use the solution primarily for security purposes. We are blocking other sites which are not SSL in our Indian organization.

We are refusing authorization for users to access unauthorized sites. We are blocking through Zscaler. It’s for web filtering.

How has it helped my organization?

Many of us are working from home, and we are still able to do the filtering of websites for our workers, wherever they are.

What is most valuable?

I like the web filtering capabilities. Those are very good.

It offers sound internet security notifications.

There aren’t too many bugs, and it is easy to debug when necessary.

There are good Outlook features available.

It is stable.

The scalability has been good.

I like the user interface.

What needs improvement?

I’m not sure if any features are lacking. I’m mostly happy with it. That said, I’m not familiar with every area of the product. I need to study it a bit more.

Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports.

For how long have I used the solution?

We’ve been using the solution for two or three years.

What do I think about the stability of the solution?

It’s a stable product right now. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable.

What do I think about the scalability of the solution?

It’s scalable. We can add to it. It’s easy to expand.

We have 3,000 to 5,000 users on the solution currently. It’s basically used by everyone in the organization.

How was the initial setup?

I wasn’t a part of the initial setup. I can’t speak to how it went or if it was easy or hard.

What other advice do I have?

I’m a consultant. However, I’m just an end-user of the solution.

I’d give the solution a ten out of ten. It is working fine for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1461615 - PeerSpot reviewer
Sr. Product Management Specialist at a comms service provider with 10,001+ employees
Reseller
Easy to implement and scale, prompt support, stable
Pros and Cons
  • "As a cloud-based service, it is very easily implemented."
  • "Price-wise, it is a costly product and it should be reduced."

What is our primary use case?

We are resellers and we have multiple vendors for multiple technologies.

We work with Zscaler for their proxy server.

Zscaler proxy server has two uses. It is not just application control, it is for the company users to access company data from the outside, or for the company users from inside the company to access the internet.

It's a completely SaaS-based application. 

What is most valuable?

As a cloud-based service, it is very easily implemented. This is one of the biggest advantages to choosing it.

For how long have I used the solution?

We have been selling Zscaler Cloud DLP for between five and eight years. It's an older product now.

What do I think about the stability of the solution?

This is a very stable product and we plan to continue providing it to our clients.

What do I think about the scalability of the solution?

As a completely cloud-based application, it is easy to scale. You can simply increase the number of users. We have between 30 and 40 customers who are using it.

How are customer service and technical support?

The technical support is very prompt and very good.

How was the initial setup?

It is straightforward to deploy. The length of time required for deployment depends on the number of users, but the average is within a week.

As long as you have some guidance or an understanding of the Zscaler platform, that should be enough to complete the initial setup.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is a costly product and it should be reduced.

It is an auto-renewal subscription service. It is renewed annually.

What other advice do I have?

This is a product that I recommend for anybody who wants a scalable, cloud-based solution.

Overall, this is a very good product. They release new features every year and they are automatically added to the platform. My only complaint is that the price is high.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Bhupendra Nayak - PeerSpot reviewer
Cyber Security Consultant at Confidential
MSP
Top 5Leaderboard
A reliable and scalable solution that provides good technical support
Pros and Cons
  • "The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
  • "Zscaler Private Access needs to improve its collaboration with applications without compromising security."

What is our primary use case?

Zscaler Private Access is used for private data. You need to deploy Zscaler Private Access to put security and internal network after you build your application. The solution is used when you build an application and want to provide services to the public.

What is most valuable?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

What needs improvement?

Zscaler Private Access needs to improve its collaboration with applications without compromising security. The solution needs to improve native security, seamless protection, and user experience. Users should be able to access the solution anytime, and it should be made easy to install and easy to understand.

Zscaler Private Access needs to improve its customization.

For how long have I used the solution?

I have been using Zscaler Private Access for two years.

What do I think about the stability of the solution?

Zscaler Private Access is a stable solution.

I rate Zscaler Private Access an eight out of ten for stability.

What do I think about the scalability of the solution?

The solution’s scalability is very good.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution's initial setup is a little bit difficult and depends on your architecture knowledge.

What about the implementation team?

The solution's deployment time depends on the infrastructure, the number of computers, and the number of employees.

What's my experience with pricing, setup cost, and licensing?

Zscaler Private Access can be an expensive solution, depending on the license type you will purchase.

What other advice do I have?

Zscaler Private Access is deployed on-cloud in our organization. I would recommend Zscaler Private Access to other users.

Overall, I rate Zscaler Private Access a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Zscaler Zero Trust Exchange Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Zscaler Zero Trust Exchange Platform Report and get advice and tips from experienced pros sharing their opinions.