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Cisco Duo vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Secure Web Gateways (SWG) (20th), Internet Security (8th), Web Content Filtering (5th), Cloud Access Security Brokers (CASB) (10th), Secure Access Service Edge (SASE) (15th)
Cisco Duo
Ranking in ZTNA as a Service
6th
Average Rating
8.8
Number of Reviews
58
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (2nd), Cisco Security Portfolio (7th), Multi-Factor Authentication (MFA) (1st)
Zscaler Zero Trust Exchange...
Ranking in ZTNA as a Service
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (4th), Application Control (3rd), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (8th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
Sep 20, 2024
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
RyanDeppe - PeerSpot reviewer
Jun 15, 2023
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.
Vikram Srirama. - PeerSpot reviewer
Oct 4, 2023
A VPN alternative that delivers a zero trust model
The primary use cases for the Zscaler include secure channel access for applications, private file service access, and remote connectivity to the active directory. These are the top three essential functionalities provided by Zscaler Previously, we utilized HubSpot, which required connecting to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"It was a very easy product to install. It can be deployed very fast."
"Its initial setup was straightforward."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The most valuable feature of Duo Security is the ability for the user to easily approve access. The application prompts the user, and they can see the location and the IP address. This makes it easy for the user to approve it and go through the process of logging in to the VPN."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The solution is the best for storage."
"The product’s most valuable features are inbound and outbound scanning and API control."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"It has some good data security and WIP features, providing secure Internet access."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"The tool's scalability is good."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"I like the web filtering capabilities."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Its pricing could be better."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Sometimes, it's a little harder for customers to adopt."
"The technical engineers in the first line of support should improve their knowledge."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"The product must allow users to check logs for an entire year in the local console."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"User management can be improved."
"Occasionally, there are certain delays in report generation."
"Zscaler CASB should include integrations with other SaaS applications."
"We'd like to have two-factor authentication that is quite simple."
"There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"The product’s pricing is reasonable."
"It falls in line with everything else."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"It was very reasonable."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The solution has increased prices this year."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"Zscaler CASB is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
26%
Manufacturing Company
8%
Government
7%
Financial Services Firm
6%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
A positive improvement would be to expand into more areas for product monitoring. You have an agent that resides on t...
What is your primary use case for iboss?
We use it for URL filtering to enforce our enterprise Internet use policy. We use it for our current initiatives in a...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, spe...
What is your experience regarding pricing and costs for Duo Security?
I would rate the pricing of Cisco Duo as a seven on a scale of one to ten, which means it is quite expensive.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
Duo Security
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Learn More

 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Cisco Duo vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2024.
812,651 professionals have used our research since 2012.