Cisco Duo vs Zscaler Zero Trust Exchange Platform comparison

Cisco and Zscaler are both solutions in the ZTNA as a Service category. Cisco is ranked #4 with an average rating of 8.8, while Zscaler is ranked #1 with an average rating of 8.5. Cisco holds a 2.3% mindshare in ZaaS, compared to Zscaler’s 15.3% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

Cisco Duo and Zscaler Zero Trust Exchange Platform compete in the cybersecurity space, each offering unique features and services to enhance network security. Based on the comparisons, Cisco Duo takes an edge with its ease of deployment and customer service, whereas Zscaler's strength lies in integration and connectivity features.

Features: Cisco Duo offers multi-factor authentication (MFA) with options beyond smartphones, making it flexible for all users. Its cloud-based management supports VPN security through a single-pane-of-glass interface. For Zscaler, its Zero Trust Exchange Platform excels with seamless VPN-centric connectivity, security features like Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB), and easy cloud integration.

Room for Improvement: Cisco Duo could improve by removing the telephony credits system and extending on-premises support. Compatibility with additional products would also enhance its offering. Zscaler needs to work on connection stability and support for legacy systems. Introducing a single-tenant option and pricing adjustments would better position it in the market.

Ease of Deployment and Customer Service: Cisco Duo's deployment is simple in cloud and hybrid environments, and its customer service is noted for promptness and informativeness. Zscaler, while also easy to deploy across diverse cloud setups, faces challenges with slower technical support response times.

Pricing and ROI: Cisco Duo is reasonably priced considering its comprehensive functionality, though it's not the cheapest option. It offers significant ROI through enhanced security. Zscaler Zero Trust Exchange Platform, seen as costly, provides pricing benefits for larger user bases, with value anchored in strong security returns and reliable user protection.

To learn more, read our detailed Cisco Duo vs. Zscaler Zero Trust Exchange Platform Report (Updated: December 2025).

Buyer's Guide

Cisco Duo vs. Zscaler Zero Trust Exchange Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.3%, up from 1.6% compared to the previous year. The mindshare of Cisco Duo is 2.3%, down from 2.4% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 15.3%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
Zscaler Zero Trust Exchange Platform	15.3%
Cisco Duo	2.3%
iboss	2.3%
Other	80.1%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

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Zaheer_Khan

Cybersecurity Senior Program Manager at Dayforce

Secure access has improved remote work and has reduced vulnerabilities across our workforce

Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"The console is cloud-based, which is something I really appreciate."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

More iboss pros

"The thing that I appreciate the most about Cisco Duo is the ease of setup."

"The most valuable aspect is the authentication and the SSO."

"The two-factor login is great. I receive a message and just have to press okay."

"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."

"The UI of Cisco Duo is easy to use, especially the web backend, and it's really intuitive and easy to set up."

"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."

"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."

"Cisco Duo is rock solid in terms of stability and reliability."

More Cisco Duo pros

"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."

"The most valuable feature is the manageability of the micro tunnels."

"Users get direct secure access to applications over the internet."

"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."

"SASE's most valuable features are proxy and content filtering."

"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."

"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."

"Zscaler CASB's latency and architecture are excellent."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes, obviously, there are bugs."

"File integrity monitoring would be very advantageous as an additional feature."

More iboss cons

"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."

"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."

"The product could be more intuitive on the app."

"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."

"Often, people do not receive expiration messages, and sometimes, for security reasons, accounts get disabled without notifying the end user, so they mistakenly think something has gone wrong when it really just needs to be re-enabled on the external system."

"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."

"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."

"Cisco Duo could be improved by building the agent with the many agents we already use, such as Cisco AMP and Cisco Secure Client, which would simplify our environment by eliminating the need for a third agent for secure applications."

More Cisco Duo cons

"Occasionally, there are certain delays in report generation."

"I rate it a seven because I am still working through some kinks from a performance and a support perspective."

"The interface needs a bit of work."

"User management can be improved."

"The product must allow users to check logs for an entire year in the local console."

"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."

"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."

"Zscaler CASB should include integrations with other SaaS applications."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."

"The pricing was a lot more than what we were paying for our previous solution."

"Duo Security's pricing is good, fair, and very comparable to today's market."

"Its price is reasonable. It is not highly expensive."

"You pay per user when using this solution and the pricing is fair."

"It was very reasonable."

"Our licensing fee is currently on an annual basis."

"During testing we are allowed a certain number of licenses for free."

More Cisco Duo pricing and cost advice

"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."

"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."

"It is an auto-renewal subscription service."

"The solution is expensive."

"Zscaler SASE software is quite expensive compared to other solutions"

"The technical support is good."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

"It's an affordable solution"

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	23
Large Enterprise	46

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	42

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What is your experience regarding pricing and costs for Duo Security?

The pricing of Cisco Duo is quite reasonable compared to other products.

See all answers

What needs improvement with Duo Security?

One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

See all answers

Comparisons

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Compared 12% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 8% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Akamai Secure Internet Access Enterprise vs iboss

Compared 3% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

Yubico YubiKey vs Cisco Duo

Compared 4% of the time

UserLock vs Cisco Duo

Compared 3% of the time

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Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Cisco Duo

February 2026

Download Cisco Duo product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

January 2026

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

Duo Security

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Siemens, AutoNation, GE, NOV

Buyer's Guide

Cisco Duo vs. Zscaler Zero Trust Exchange Platform

December 2025

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