Chief Information & Digital Officer at Autoliv, Inc.
Real User
2022-08-16T13:19:28Z
Aug 16, 2022
I would rate this solution as eight out of ten. There are some technical constraints, but if you can address those, then the solution is good to use. There are competitors, so I would like the ability to explore more options.
It has a very simple GUI. When a person is using ABBYY FlexiCapture for the first time, I would suggest exploring all the features, especially the Flexilayout Language, because it is very easy to explore all the features. It provides you with a great level of flexibility to configure complex documents. ABBYY is no-code, but there are a lot of things that you can do by scripting in Flexilayout Language. So, I would recommend not restricting yourself to the GUI-based commands. You should go and try Flexilayout Language. It is a very powerful feature in ABBYY. ABBYY is launching new products. It is not that they're not changing anything. They have launched Vantage 2.1, which is very good at cognitive capabilities. While pitching their tool, every product's sales team tells clients about certain cognitive capabilities and other features, which might not be possible for specific use cases. So, client expectations should be set correctly. One of the clients was expecting us to use the cognitive capabilities of FlexiCapture, but FlexiCapture is not that cognitive. Vantage is cognitive, but FlexiCapture is not. I would rate it a seven out of ten. There is ease of use and ease of configuration, but they need to include more features. They need to make the product more stable in dealing with more variants.
We are partners with ABBYY. If you are going to implement it, I would recommend a combination of engaging with a delivery partner to accelerate your initial setup and scalability and then building your own internal capability, which requires accredited users, in parallel. Because FlexiCapture requires a significant amount of domain knowledge or technical capability to implement. I am not sure if this is outside the scope of your research, but if a company is looking to implement ABBYY products in general and does not want to require a significant increase in internal capabilities, ABBYY Vantage may be a better option. I would rate ABBYY FlexiCapture an eight out of ten.
There is no doubt that it is a good tool, but you need to think about what is your goal and what you want to use it for in the long term. When we started, this was the only intelligent document-processing company available, but now, there are a number of players in the market. We came to know very recently that they have a higher success rate than this one. So, you have to evaluate according to your needs. I would rate it a six out of ten.
My advice for anybody who is considering this product is to start with a PoC. They need to see whether it's feasible and can handle the documents that they want to capture. Before entering into an agreement to purchase the product, try different samples and different scenarios because the accuracy is different. I would rate this solution a ten out of ten.
We are a partner with ABBYY. I'm using version 12. I believe it is the latest version. I haven't seen any updates as of recently. There could be a version 14 out, however, I'm not sure. We're using the desktop version. I would advise those considering the solution to watch the YouTube lessons and pay for Professional Services training and assistance. At this point, I would rate the solution at a seven out of ten.
IT Solution Manager DMS & Low-Code at a manufacturing company with 10,001+ employees
Real User
2021-08-27T15:04:31Z
Aug 27, 2021
The main difficulty, as I mentioned, is to get people started on it if they're not specifically trained on ABBYY or not an IT professional. It's initially quite difficult and more so now that the learning material is not freely accessible online. Other than that, it's just a matter of following the documentation and using it. I rate the solution nine out of 10.
RPA Developer/Consultant at a tech services company with 1,001-5,000 employees
Real User
2021-08-07T06:48:55Z
Aug 7, 2021
If you are looking for an on-prem solution, ABBYY would be better, but if you are looking for a cloud solution, you can use other platforms. Google and Microsoft have great data extraction tools that are cloud-based. I would rate ABBYY FlexiCapture an eight out of 10. Its licensing price is high, and there are no training materials that you can use easily. There should also be a trial or community version.
My advice when doing the implementation is to do the practice mode rather than only going through the certification and documentation. It is better to implement the model, instead of using the generic model. I would recommend this solution to others. I rate ABBYY FlexiCapture an eight out of ten.
Anyone using this needs to know they won't get 100% accuracy. Human intervention is required depending on the quality of the document. Clearly, if the quality is good, the results will be better. ABBYY has been on the market for over 20 years so they're well supported including all other RPA tools. Competitively, I think ABBYY is better than other OCR tools. It's good to test the solution with multiple samples. Once you create a layout, test it with multiple documents and see what you're able to achieve. If I see that 30 out of 100 documents are not processed 100%, I'll retrain it to improve the accuracy level for when the same document comes in next time. I rate this solution a six out of 10.
C Data and Documents For Automation at PRTi Digital
Reseller
Top 20
2021-01-16T17:13:34Z
Jan 16, 2021
I would highly recommend this solution. My advice is to engage with a professional services provider at the beginning for installation, deployment, and training. Don't try to do it on your own because it is a very powerful and big solution. You'll have to learn it before you try to use it. Don't do it yourself. I would rate ABBYY FlexiCapture a nine out of ten. It is missing only RESTful API.
Senior Manager at a financial services firm with 5,001-10,000 employees
Real User
2020-11-16T21:33:57Z
Nov 16, 2020
I think each company needs to make a judgment as to whether you can handle a technically challenging solution, because ABBYY is challenging. If you need to have your people trained ahead of time to get some support built into your organization, you should do that. If your organization is not very tech savvy, this solution might not work for you very well. We still need to carry out more evaluations. For example, the out of the box, SDK support. I'd like to know how much free SDK support we would get if we try to build a wrapper around ABBYY. I think those are the things that we need to evaluate on our end, but overall I think we are pretty happy with this tool. I think this is a good solution and would rate it an eight out of 10.
Senior Product & Project Manager at a tech services company with 51-200 employees
Real User
2020-08-02T08:16:46Z
Aug 2, 2020
My advice for anybody who is considering this product is that if they have many different types of documents that need to be captured, then this is a good option. I would rate this solution an eight out of ten.
Head Of Robotic Process Automation at a tech services company with 201-500 employees
Reseller
2020-05-17T07:17:00Z
May 17, 2020
I would rate this solution an eight out of ten. Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten. The product is user-friendly. I would recommend it.
Technical Project Manager at a tech services company with 1,001-5,000 employees
Real User
2020-04-16T08:44:00Z
Apr 16, 2020
This is absolutely a solution that I would recommend. If you are having problems with handwritten text and the recognition of data then ABBYY is the place to go. I would rate this solution a nine out of ten.
My advice to anybody who is considering this solution is to ask for case studies and examples in advance. Ask for real examples on how to set it up. One example might be for invoices, or for formulas that should be inside the product, and how to set them up quickly. We asked for automatic invoices and they said that they didn't do that yet. We had to put a great deal of effort into this, and it took a lot of time and our money to invent our process together with ABBYY. If we would have had some examples then we would not have had to start from scratch. I would rate this solution an eight out of ten.
ABBYY Vantage is an industry-leading low-code Intelligent Document Processing (IDP) platform that uses state-of-the-art AI and machine learning to automate document-centric business processes.
Businesses use Vantage to efficiently and reliably automate the manual, error-prone tasks of capturing and extracting data from documents, so they can immediately deliver accurate, process-ready content into their business systems—RPA, BPM, ERP, etc., and improve decision-making and insights....
I would rate this solution as eight out of ten. There are some technical constraints, but if you can address those, then the solution is good to use. There are competitors, so I would like the ability to explore more options.
I would rate this solution a nine out of ten.
It has a very simple GUI. When a person is using ABBYY FlexiCapture for the first time, I would suggest exploring all the features, especially the Flexilayout Language, because it is very easy to explore all the features. It provides you with a great level of flexibility to configure complex documents. ABBYY is no-code, but there are a lot of things that you can do by scripting in Flexilayout Language. So, I would recommend not restricting yourself to the GUI-based commands. You should go and try Flexilayout Language. It is a very powerful feature in ABBYY. ABBYY is launching new products. It is not that they're not changing anything. They have launched Vantage 2.1, which is very good at cognitive capabilities. While pitching their tool, every product's sales team tells clients about certain cognitive capabilities and other features, which might not be possible for specific use cases. So, client expectations should be set correctly. One of the clients was expecting us to use the cognitive capabilities of FlexiCapture, but FlexiCapture is not that cognitive. Vantage is cognitive, but FlexiCapture is not. I would rate it a seven out of ten. There is ease of use and ease of configuration, but they need to include more features. They need to make the product more stable in dealing with more variants.
We are partners with ABBYY. If you are going to implement it, I would recommend a combination of engaging with a delivery partner to accelerate your initial setup and scalability and then building your own internal capability, which requires accredited users, in parallel. Because FlexiCapture requires a significant amount of domain knowledge or technical capability to implement. I am not sure if this is outside the scope of your research, but if a company is looking to implement ABBYY products in general and does not want to require a significant increase in internal capabilities, ABBYY Vantage may be a better option. I would rate ABBYY FlexiCapture an eight out of ten.
I recommend this solution to others. I rate ABBYY FlexiCapture an eight out of ten.
There is no doubt that it is a good tool, but you need to think about what is your goal and what you want to use it for in the long term. When we started, this was the only intelligent document-processing company available, but now, there are a number of players in the market. We came to know very recently that they have a higher success rate than this one. So, you have to evaluate according to your needs. I would rate it a six out of ten.
My advice for anybody who is considering this product is to start with a PoC. They need to see whether it's feasible and can handle the documents that they want to capture. Before entering into an agreement to purchase the product, try different samples and different scenarios because the accuracy is different. I would rate this solution a ten out of ten.
We are a partner with ABBYY. I'm using version 12. I believe it is the latest version. I haven't seen any updates as of recently. There could be a version 14 out, however, I'm not sure. We're using the desktop version. I would advise those considering the solution to watch the YouTube lessons and pay for Professional Services training and assistance. At this point, I would rate the solution at a seven out of ten.
The main difficulty, as I mentioned, is to get people started on it if they're not specifically trained on ABBYY or not an IT professional. It's initially quite difficult and more so now that the learning material is not freely accessible online. Other than that, it's just a matter of following the documentation and using it. I rate the solution nine out of 10.
If you are looking for an on-prem solution, ABBYY would be better, but if you are looking for a cloud solution, you can use other platforms. Google and Microsoft have great data extraction tools that are cloud-based. I would rate ABBYY FlexiCapture an eight out of 10. Its licensing price is high, and there are no training materials that you can use easily. There should also be a trial or community version.
My advice when doing the implementation is to do the practice mode rather than only going through the certification and documentation. It is better to implement the model, instead of using the generic model. I would recommend this solution to others. I rate ABBYY FlexiCapture an eight out of ten.
Anyone using this needs to know they won't get 100% accuracy. Human intervention is required depending on the quality of the document. Clearly, if the quality is good, the results will be better. ABBYY has been on the market for over 20 years so they're well supported including all other RPA tools. Competitively, I think ABBYY is better than other OCR tools. It's good to test the solution with multiple samples. Once you create a layout, test it with multiple documents and see what you're able to achieve. If I see that 30 out of 100 documents are not processed 100%, I'll retrain it to improve the accuracy level for when the same document comes in next time. I rate this solution a six out of 10.
I rate ABBYY FlexiCapture an eight out of ten.
I would highly recommend this solution. My advice is to engage with a professional services provider at the beginning for installation, deployment, and training. Don't try to do it on your own because it is a very powerful and big solution. You'll have to learn it before you try to use it. Don't do it yourself. I would rate ABBYY FlexiCapture a nine out of ten. It is missing only RESTful API.
I think each company needs to make a judgment as to whether you can handle a technically challenging solution, because ABBYY is challenging. If you need to have your people trained ahead of time to get some support built into your organization, you should do that. If your organization is not very tech savvy, this solution might not work for you very well. We still need to carry out more evaluations. For example, the out of the box, SDK support. I'd like to know how much free SDK support we would get if we try to build a wrapper around ABBYY. I think those are the things that we need to evaluate on our end, but overall I think we are pretty happy with this tool. I think this is a good solution and would rate it an eight out of 10.
My advice for anybody who is considering this product is that if they have many different types of documents that need to be captured, then this is a good option. I would rate this solution an eight out of ten.
I would rate this solution an eight out of ten. Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten. The product is user-friendly. I would recommend it.
This is absolutely a solution that I would recommend. If you are having problems with handwritten text and the recognition of data then ABBYY is the place to go. I would rate this solution a nine out of ten.
My advice to anybody who is considering this solution is to ask for case studies and examples in advance. Ask for real examples on how to set it up. One example might be for invoices, or for formulas that should be inside the product, and how to set them up quickly. We asked for automatic invoices and they said that they didn't do that yet. We had to put a great deal of effort into this, and it took a lot of time and our money to invent our process together with ABBYY. If we would have had some examples then we would not have had to start from scratch. I would rate this solution an eight out of ten.