Director at a computer software company with 1,001-5,000 employees
Reseller
Top 5
2023-07-25T10:13:00Z
Jul 25, 2023
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.
The users of PeerSpot evaluated event monitoring software to determine the most important aspects of a product. The consensus was that the tool must operate strong data collection with an intuitive filtering system so as to provide enough, but not too much, information that can be drilled-down. Users were also concerned with the software's ability to customize displays per user requirements. Other key features included accuracy, dynamic but simple user interface, and alerts.
The product is well integrated with other products, so I face no problems with the operational workflows. I rate the solution an eight out of ten.
BMC Helix Monitor is the best option in the market for advanced monitoring. Overall, I rate the solution a ten out of ten.
BMC Helix Monitor is a very basic level tool since monitoring is a part of TSOM. I rate the overall solution a nine out of ten.
Market positioning is very important. Many new solutions on the market were once small but have grown and gained a lot of market share. Legacy products have lost market share in the SME market. I would always recommend BMC. I'm selling and integrating the product into the market. Overall, I rate the solution a seven out of ten.