Director at a computer software company with 1,001-5,000 employees
Reseller
Top 5
2023-07-25T10:13:00Z
Jul 25, 2023
The product’s price could be improved. The company is quite flexible with pricing. Legacy products need to revise their pricing strategy without losing their position in the market. The legacy model had a perpetual license with annual support. The recent pricing has changed to a SaaS model.
The users of PeerSpot evaluated event monitoring software to determine the most important aspects of a product. The consensus was that the tool must operate strong data collection with an intuitive filtering system so as to provide enough, but not too much, information that can be drilled-down. Users were also concerned with the software's ability to customize displays per user requirements. Other key features included accuracy, dynamic but simple user interface, and alerts.
The product’s price could be improved. The company is quite flexible with pricing. Legacy products need to revise their pricing strategy without losing their position in the market. The legacy model had a perpetual license with annual support. The recent pricing has changed to a SaaS model.