Managed Services Manager at a tech services company with 1,001-5,000 employees
Real User
Apr 2, 2020
People should know that if they only use SiteScope, it won't be enough. They will need to get support from other tools. For example, without HM tools, without network manager tools, it will not work. They won't get the old alerts from their environment and they will be unhappy. SiteScope alone is not enough. I would rate this product a seven out of 10.
Senior Support Manager at a computer software company with 5,001-10,000 employees
Real User
Feb 13, 2020
My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have on the product. In general, I would recommend SiteScope. On a scale from one to ten where one is the worst and ten is the best, I would rate SiteScope as an eight-out-of-ten.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Sep 22, 2019
I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a piece of cake. Just install it and install the mutation. I would rate the solution nine out of ten.
OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.
OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable...
People should know that if they only use SiteScope, it won't be enough. They will need to get support from other tools. For example, without HM tools, without network manager tools, it will not work. They won't get the old alerts from their environment and they will be unhappy. SiteScope alone is not enough. I would rate this product a seven out of 10.
My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have on the product. In general, I would recommend SiteScope. On a scale from one to ten where one is the worst and ten is the best, I would rate SiteScope as an eight-out-of-ten.
I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a piece of cake. Just install it and install the mutation. I would rate the solution nine out of ten.