I'm using Trend Micro Worry-Free Business Security Services, which covers endpoint XDR, hosted email security, and cloud security products. Like most cybersecurity firms, Trend Micro has been using AI for decades. While generative AI is a newer development, traditional AI, like machine learning, has long been a foundation for security systems. Trend Micro leverages AI to analyze large amounts of soft data, identify anomalies, and detect variances that humans might miss or require extensive time and highly specific queries to uncover. AI significantly reduces this time. If cybercriminals understood how AI is used in detection, they could find ways to bypass it, so it remains a trade secret. Better communication between Trend Micro and its partners regarding changes and evolving products would be beneficial. For example, while I have some emails with links to review elements in VisionOne, improved communication could enhance this process. I recommend the solution. It is a good product and it works well. Overall, I rate the solution a ten out of ten.
Security Operations Team Leader at a tech services company with 11-50 employees
Real User
Top 20
2024-06-04T11:10:00Z
Jun 4, 2024
The reporting features are quite adequate, and the email alerts are reliable. We always activate all features based on monitoring and AI for every customer. As cybersecurity experts, we understand the importance of these features, though customers are not required to activate them independently. It serves as an essential last line of defense for customers despite the ease with which traditional signature-based ADA solutions can be bypassed. Trend Micro's AI-enhanced features are particularly strong, especially in combating database attacks. I recommend the solution to small and medium businesses with a limited number of devices who cannot afford an enterprise solution should consider Trend Micro. It provides essential protection for devices and email services, making it a viable option for ensuring security. Overall, I rate the solution a nine out of ten.
The product is deployed in a remote workforce environment. Depending on the requirements of the company's clients, who may have a tool like Active Directory, which is integrated into their network, the deployment of Trend Micro Worry-Free Services Suites in a remote workforce environment becomes easy. In my company, we usually follow the process of creating a mailing list. I think everyone included in the mailing list can click and install the agent. The most impactful feature of the product on our company's organizational security stems from the email protection that the tool provides. Before choosing the product, I recommend others to consider factors like how important technical support is for your organization. Usually, there are no breakdowns in the product. If you don't have a tech-savvy person in your company, it is better to deal with a partner. I recommend the product to others who plan to use it. For SMBs, I rate the overall solution an eight out of ten.
I use Trend Micro Worry-Free Services Suites for client-side solutions. I use a different solution for server-side services. Every file accessed and stored on the server undergoes dual vendor antivirus checks. Initially, it's scanned by Trend Micro, then undergoes another scan by a separate antivirus vendor upon storage. I implement thorough filtering and antivirus scanning. Once installed, the agent communicates with the cloud dashboard and applies predefined configurations and policies. This setup eliminates the need for individual configuration on each PC. It allows the creation of specific groups with distinct policies based on business requirements. We prefer to centralize solutions, including DRP, to streamline management. While it's essential to address various needs, maintaining simplicity is paramount. Multiple solutions can create a convoluted environment, making monitoring and updates cumbersome. One technical person is enough for the solution's maintenance. Overall, I rate the solution a ten out of ten.
Trend Micro Worry-Free Sevices Suits is a cloud-based solution, but you have a local client or a local agent installed on each device. I would not recommend the solution to other users because of its price. I've discovered similar solutions with similar specifications that only cost about half as much. I can integrate another solution with my remote management and monitoring tool. I've asked my boss not to renew the contract with Trend Micro and to go to a different vendor. Overall, I rate the solution a six out of ten.
Learn what your peers think about Trend Micro Worry-Free Services Suites. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
I suggest evaluating the competitors and assessing whether they align with your business needs. Branding doesn't hold significance for me as a security expert. I wouldn't disregard a well-known brand solely—for instance, Trend Micro, Symantec, or Kaspersky. I prioritize performance and features. Overall, I rate the solution a six out of ten.
Classified at a tech services company with 11-50 employees
Real User
Top 10
2023-09-12T09:57:00Z
Sep 12, 2023
I advise using a next-generation antivirus, such as Trend Micro Worry-Free Services Suites. Alternatively, they could go with Microsoft Defender. Overall, I rate the solution an eight out of ten.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly...
I'd rate the solution nine out of ten.
I'm using Trend Micro Worry-Free Business Security Services, which covers endpoint XDR, hosted email security, and cloud security products. Like most cybersecurity firms, Trend Micro has been using AI for decades. While generative AI is a newer development, traditional AI, like machine learning, has long been a foundation for security systems. Trend Micro leverages AI to analyze large amounts of soft data, identify anomalies, and detect variances that humans might miss or require extensive time and highly specific queries to uncover. AI significantly reduces this time. If cybercriminals understood how AI is used in detection, they could find ways to bypass it, so it remains a trade secret. Better communication between Trend Micro and its partners regarding changes and evolving products would be beneficial. For example, while I have some emails with links to review elements in VisionOne, improved communication could enhance this process. I recommend the solution. It is a good product and it works well. Overall, I rate the solution a ten out of ten.
The reporting features are quite adequate, and the email alerts are reliable. We always activate all features based on monitoring and AI for every customer. As cybersecurity experts, we understand the importance of these features, though customers are not required to activate them independently. It serves as an essential last line of defense for customers despite the ease with which traditional signature-based ADA solutions can be bypassed. Trend Micro's AI-enhanced features are particularly strong, especially in combating database attacks. I recommend the solution to small and medium businesses with a limited number of devices who cannot afford an enterprise solution should consider Trend Micro. It provides essential protection for devices and email services, making it a viable option for ensuring security. Overall, I rate the solution a nine out of ten.
The product is deployed in a remote workforce environment. Depending on the requirements of the company's clients, who may have a tool like Active Directory, which is integrated into their network, the deployment of Trend Micro Worry-Free Services Suites in a remote workforce environment becomes easy. In my company, we usually follow the process of creating a mailing list. I think everyone included in the mailing list can click and install the agent. The most impactful feature of the product on our company's organizational security stems from the email protection that the tool provides. Before choosing the product, I recommend others to consider factors like how important technical support is for your organization. Usually, there are no breakdowns in the product. If you don't have a tech-savvy person in your company, it is better to deal with a partner. I recommend the product to others who plan to use it. For SMBs, I rate the overall solution an eight out of ten.
I use Trend Micro Worry-Free Services Suites for client-side solutions. I use a different solution for server-side services. Every file accessed and stored on the server undergoes dual vendor antivirus checks. Initially, it's scanned by Trend Micro, then undergoes another scan by a separate antivirus vendor upon storage. I implement thorough filtering and antivirus scanning. Once installed, the agent communicates with the cloud dashboard and applies predefined configurations and policies. This setup eliminates the need for individual configuration on each PC. It allows the creation of specific groups with distinct policies based on business requirements. We prefer to centralize solutions, including DRP, to streamline management. While it's essential to address various needs, maintaining simplicity is paramount. Multiple solutions can create a convoluted environment, making monitoring and updates cumbersome. One technical person is enough for the solution's maintenance. Overall, I rate the solution a ten out of ten.
Trend Micro Worry-Free Sevices Suits is a cloud-based solution, but you have a local client or a local agent installed on each device. I would not recommend the solution to other users because of its price. I've discovered similar solutions with similar specifications that only cost about half as much. I can integrate another solution with my remote management and monitoring tool. I've asked my boss not to renew the contract with Trend Micro and to go to a different vendor. Overall, I rate the solution a six out of ten.
I suggest evaluating the competitors and assessing whether they align with your business needs. Branding doesn't hold significance for me as a security expert. I wouldn't disregard a well-known brand solely—for instance, Trend Micro, Symantec, or Kaspersky. I prioritize performance and features. Overall, I rate the solution a six out of ten.
I advise using a next-generation antivirus, such as Trend Micro Worry-Free Services Suites. Alternatively, they could go with Microsoft Defender. Overall, I rate the solution an eight out of ten.