The pricing is rated ten due to its scalability and cost-effectiveness based on the level of usage. Several services are available to choose from, charging only when Lambda functions are triggered. The first question is scalability, and the cost-effectiveness is significant.
Amazon Connect is a cloud-based contact center solution known for easy setup, flexible contact flow design, and integration with AWS services. It features a pay-as-you-go pricing model, offering real-time analytics, scalability, and support for both chat and voice interactions.Amazon Connect facilitates seamless communication by integrating with CRM platforms like Salesforce and ServiceNow. It supports functionalities such as softphones, IVR systems, and AI-driven capabilities like sentiment...
The pricing is rated ten due to its scalability and cost-effectiveness based on the level of usage. Several services are available to choose from, charging only when Lambda functions are triggered. The first question is scalability, and the cost-effectiveness is significant.
The tool's licensing model is pay-as-you-go.
The solution is neither very expensive nor very cheap. Amazon Connect is worth the money.
I would rate the pricing a nine out of ten, with ten being the most affordable. The pricing is quite reasonable. Connect charges fairly per call.
The pricing of the Amazon is reasonable compared to other cloud providers.
The tool is cheaper than on-premise contact centers.
I rate the tool's pricing an eight out of ten.