Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Find out what your peers are saying about Cisco, Amazon Web Services (AWS), Five9 and others in Contact Center as a Service (CCaaS). Updated: March 2025.
Contact Center as a Service provides a cloud-based solution for managing customer interactions across multiple channels, offering flexibility and scalability for businesses looking to enhance customer service operations.With the shift towards digital communication, CCaaS solutions have become increasingly important for businesses that aim to provide a seamless customer service experience. These platforms integrate with existing systems and support various communication channels such as voice,...
The price of Cisco Webex Contact Center needs to be revised a little bit.
Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Price-wise, it is a cheap product, especially when compared to Microsoft Teams.