Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing estimates very carefully. As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM). Don't forget the cost of maintenance and support starting in year two and onwards.
Responsable supervision at a tech services company with 201-500 employees
Real User
2020-03-05T08:39:43Z
Mar 5, 2020
The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.
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OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing estimates very carefully. As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM). Don't forget the cost of maintenance and support starting in year two and onwards.
The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.