Try our new research platform with insights from 80,000+ expert users
2019-05-09T15:12:00Z

What is your primary use case for Avaya Call Center?

Julia Miller - PeerSpot reviewer
  • 0
  • 1
PeerSpot user
1

1 Answer

DH
Real User
Leaderboard
2019-05-09T15:12:00Z
May 9, 2019
Find out what your peers are saying about Avaya, Genesys, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: October 2024.
814,763 professionals have used our research since 2012.
Search for a product comparison
Contact Center Platforms
PeerSpot users compared the pricing plans of various Contact Center Platforms, but only after considering other key features: the highest ranked considerations included open standards to allow for simple integration, user-friendly interface usability, and number/quality of features. Reliability such as call drop rates and security also ranked high as features that should be included in a quality Contact Center Platform. Intuitive call routing, customization, and reporting were also mentioned...
Download Contact Center Platforms ReportRead more