We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
Channeltivity are a small company and so we waited a long time for basic improvements. We gave up on many things after waiting for more than a year and decided to find our own solutions. The roadmap, timelines and integration with Salesforce could be improved.
Find out what your peers are saying about Channeltivity, Impartner Software, IBM and others in Partner Relationship Management (PRM). Updated: February 2025.
Partner Relationship Management platforms are designed to improve the collaboration between businesses and their partners. These solutions streamline processes such as communication, sales, and marketing efforts, enhancing partner engagement and optimizing business outcomes.Developed to assist companies in managing their complex partner ecosystems, Partner Relationship Management solutions provide a framework for supporting and optimizing partner interactions. By offering centralized tools...
We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
Channeltivity are a small company and so we waited a long time for basic improvements. We gave up on many things after waiting for more than a year and decided to find our own solutions. The roadmap, timelines and integration with Salesforce could be improved.