We've had the odd occasional stability issue with software upgrades, etcetera. They don't support certain other third-party applications, which can be a bit limiting at times, whereas VMware seems to have a bit better integration in terms of that.
The solution's current customer support is not that good. So, they need to improve that. Also, the solution's UI is quite complex, so they need to simplify it.
The web interface can be improved. It is a bit outdated, so they need to make a more modern GUI. In the next release, they need to add capabilities to manage the LAN. Other competitors are moving towards the LAN and Network as a Service, and Versa is a bit behind in that.
It's relatively new. I'm primarily in the testing part. I find bugs day in and day out. There are a few particular bugs that could be improved and dealt with. We don't get the performance value Versa has promised for one of the devices that Versa recommended, the CSG device. In the next release, they are saying they will fix that. However, most of my bugs already have a fixed version release, so they are going forward with it. The VPN feature is relatively new. It came out two releases ago, and they're still fixing that up. There are still some gaps there, so the RAS feature is definitely getting better, yet there are still some gaps.
IT Manager at a construction company with 10,001+ employees
Real User
Top 20
Jul 27, 2022
There are limitations when you connect from multiple locations. It does not work as expected. If you have more than 400 users, then it will choke. It will not perform as expected. I would like them to stabilize the wireless solution and have more security features in the next release.
Networking Consultant / Networking Business Manager at a tech vendor with 10,001+ employees
Real User
Jul 3, 2022
The interface could be simpler. There have been improvements over time, however, it could be improved further. While nothing is lacking in terms of information, if they could make it simpler for non-technical users, it would be easier to understand and could be used by more people.
Learn what your peers think about Versa Unified Secure Access Service Edge (SASE) Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Product Management - Enterprises Managed Services at a comms service provider with 501-1,000 employees
Real User
Jul 23, 2021
I don't have issues with the hardware, as the requisite capacity is visible in the data sheets. All the details in the data sheets are accounted for. But, I find myself confused when it comes to combining this with the software. I have not come across documentation on the Versa website which would provide information about the parameters for selecting the appropriate license. For this we are assisted by the solution's design engineer and the Versa team. I do what I can as a project manager and make the best suggestions I am capable of concerning the competition. Future releases should contain AI for the voice feature. SSL VPN is lacking in the solution. I wish to see this in the near future.
Deputy General Manager- Solutions Engineering at a comms service provider with 10,001+ employees
Real User
Jan 25, 2021
SASE is the next big thing that is coming up, and it needs to be developed in Versa. This is the only thing that needs to be adapted very quickly by Versa. With the pandemic going on, I would like to see more features for working from home. They have launched Versa Secure Access (VSA), but it is currently immature. They need to tighten it up for work from home and SD-WAN concept.
Deputy General Manager- Solutions Engineering at a comms service provider with 5,001-10,000 employees
Real User
Jan 22, 2021
The product would be better if they could think of more enterprise options. They need more variables and sizing models for larger clients. With the pandemic and changing work models, it would be ideal if the product more accessibility options or more diversity within the solution itself.
Presales Solutions Consultant/Engineer at a comms service provider with 51-200 employees
Consultant
Oct 14, 2020
In terms of what could be improved, I would say that since we're using more and more 4G today, the product should have two slots for 4G and also have the equipment for giga ready. It should not have different equipment to have a giga bandwidth. For example, it should have 110 and 200, 810 and 800. It would be good if they had only one product that goes directly to the bandwidth for one gigabyte and not necessarily to have different products to do it. Of course if I compare it to only one gigabyte, the price also needs to be reduced. Another thing that should be improved in Versa are their firewall features. You have their firewall license secure solution but if they could include more features regarding their firewall protection and data protection it would be good. This is because when we go to a customer who also wants a firewall they compare it to other products on the market that are doing more with the firewall. As you know, Fortinet is very strong in this point. If they could put more features on this side, they can be, maybe not equal, but improved.
The configuration is very much a command line. Some people don't like working with command lines. I don't know if this particular model can support it, however, if it had more of a GUI, I'd like to see that. It would be nice to see that they had a webpage to configure the solution on versus doing it as a prompt. It would help if the solution offered artificial intelligence that can actually make real-time decisions on traffic flow. The smaller units lack a lot of functionality.
Core Network Manager at a comms service provider with 11-50 employees
Real User
Jun 18, 2020
The support needs to be improved. The interface does still need enhancements to make it even easier to operate in the future. They have complicated policies that need to be applied.
We need to think about how to leverage the MPLS-VPN customers, so to integrate the SD-WAN network. We are thinking about how to make customers consolidate the loads to an SD-WAN network so that the customers can have a bigger chunk from the SD-WAN plane.Under the trend of Digital Transformation, enterprise customers looking for lower price with border bandwidth. In the designed direction,customers can have critical data be transferred by MPLS-VPN network while non-critical data or some labeled traffic can be transferred by the SD-WAN network. Considering the uncertainty of the economic situation, perhaps more companies will seek to expand data pipe based on the original network instead of building a new network. For new business areas which requires more flexible contract term,and shorter provision time, SD-WAN integrated with MPLS-VPN would be a important direction.
Expert IP Access Engineer at a comms service provider with 5,001-10,000 employees
Real User
Mar 16, 2020
The UTM features can be improved. It should offer better functionality. The features, overall, could be improved upon. There aren't in general, enough of them. It's my understanding that it's part of the roadmap, so we're likely to get some functionality in the future.
The Versa Unified Secure Access Service Edge (SASE) Platform is a comprehensive solution that provides secure access to cloud applications and services. It combines networking and security functions into a single platform, making it easier for organizations to manage their network infrastructure. The platform includes features such as SD-WAN, VPN, firewall, web filtering, and more. It also offers advanced security capabilities such as intrusion prevention, malware protection, and threat...
We've had the odd occasional stability issue with software upgrades, etcetera. They don't support certain other third-party applications, which can be a bit limiting at times, whereas VMware seems to have a bit better integration in terms of that.
The solution's current customer support is not that good. So, they need to improve that. Also, the solution's UI is quite complex, so they need to simplify it.
The web interface can be improved. It is a bit outdated, so they need to make a more modern GUI. In the next release, they need to add capabilities to manage the LAN. Other competitors are moving towards the LAN and Network as a Service, and Versa is a bit behind in that.
It's relatively new. I'm primarily in the testing part. I find bugs day in and day out. There are a few particular bugs that could be improved and dealt with. We don't get the performance value Versa has promised for one of the devices that Versa recommended, the CSG device. In the next release, they are saying they will fix that. However, most of my bugs already have a fixed version release, so they are going forward with it. The VPN feature is relatively new. It came out two releases ago, and they're still fixing that up. There are still some gaps there, so the RAS feature is definitely getting better, yet there are still some gaps.
There are limitations when you connect from multiple locations. It does not work as expected. If you have more than 400 users, then it will choke. It will not perform as expected. I would like them to stabilize the wireless solution and have more security features in the next release.
The interface could be simpler. There have been improvements over time, however, it could be improved further. While nothing is lacking in terms of information, if they could make it simpler for non-technical users, it would be easier to understand and could be used by more people.
The stability of FlexVNF's controller and devices could be improved.
I don't have issues with the hardware, as the requisite capacity is visible in the data sheets. All the details in the data sheets are accounted for. But, I find myself confused when it comes to combining this with the software. I have not come across documentation on the Versa website which would provide information about the parameters for selecting the appropriate license. For this we are assisted by the solution's design engineer and the Versa team. I do what I can as a project manager and make the best suggestions I am capable of concerning the competition. Future releases should contain AI for the voice feature. SSL VPN is lacking in the solution. I wish to see this in the near future.
SASE is the next big thing that is coming up, and it needs to be developed in Versa. This is the only thing that needs to be adapted very quickly by Versa. With the pandemic going on, I would like to see more features for working from home. They have launched Versa Secure Access (VSA), but it is currently immature. They need to tighten it up for work from home and SD-WAN concept.
The product would be better if they could think of more enterprise options. They need more variables and sizing models for larger clients. With the pandemic and changing work models, it would be ideal if the product more accessibility options or more diversity within the solution itself.
In terms of what could be improved, I would say that since we're using more and more 4G today, the product should have two slots for 4G and also have the equipment for giga ready. It should not have different equipment to have a giga bandwidth. For example, it should have 110 and 200, 810 and 800. It would be good if they had only one product that goes directly to the bandwidth for one gigabyte and not necessarily to have different products to do it. Of course if I compare it to only one gigabyte, the price also needs to be reduced. Another thing that should be improved in Versa are their firewall features. You have their firewall license secure solution but if they could include more features regarding their firewall protection and data protection it would be good. This is because when we go to a customer who also wants a firewall they compare it to other products on the market that are doing more with the firewall. As you know, Fortinet is very strong in this point. If they could put more features on this side, they can be, maybe not equal, but improved.
The configuration is very much a command line. Some people don't like working with command lines. I don't know if this particular model can support it, however, if it had more of a GUI, I'd like to see that. It would be nice to see that they had a webpage to configure the solution on versus doing it as a prompt. It would help if the solution offered artificial intelligence that can actually make real-time decisions on traffic flow. The smaller units lack a lot of functionality.
The support needs to be improved. The interface does still need enhancements to make it even easier to operate in the future. They have complicated policies that need to be applied.
We need to think about how to leverage the MPLS-VPN customers, so to integrate the SD-WAN network. We are thinking about how to make customers consolidate the loads to an SD-WAN network so that the customers can have a bigger chunk from the SD-WAN plane.Under the trend of Digital Transformation, enterprise customers looking for lower price with border bandwidth. In the designed direction,customers can have critical data be transferred by MPLS-VPN network while non-critical data or some labeled traffic can be transferred by the SD-WAN network. Considering the uncertainty of the economic situation, perhaps more companies will seek to expand data pipe based on the original network instead of building a new network. For new business areas which requires more flexible contract term,and shorter provision time, SD-WAN integrated with MPLS-VPN would be a important direction.
The UTM features can be improved. It should offer better functionality. The features, overall, could be improved upon. There aren't in general, enough of them. It's my understanding that it's part of the roadmap, so we're likely to get some functionality in the future.